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WebPT serves outpatient physical, occupational, and speech therapy practices of all sizes and is trusted by more than 155,000 rehab therapy professionals at over 27,000 clinics across the US.
A clinic app designed for health practitioners who value their time, enjoy flexibility in their software and appreciate design quality.
Overall, I am very pleased with my transition to WebPT - very user friendly, great customer support. Average tech skills equipped me to use this program effectively.
I have multiple groups that are multispeciality, who find it does not work as well for their providers who are not Physical Therapists.
Our clinicians are extremely happy with the ease of use and final product the documentation system produces. From an office staff use, they also love the user-friendly features of the program.
WebPT destroyed a portion of my patient's medical documents.
They have an agreement with Kareo so our billing flows over easily. I also love the reports to keep good tabs on what we are doing and how things are processing.
Our only complaint would be that the copays from the patients sometimes do not transfer to our Kareo (our billing system).
You and your staff can fax notes in 5 seconds keeping doctors updated with ease. WebPT also has excellent customer service and amazing company values.
I have more complaints but I do not have the space or the time to sit here and type all of those issues up for you to read.
I like that the customer service is excellent and will answer any question we have. We love the ease of the program.
I accidentally put a duplicate note for a patient and there is no way to remove it.
I love the upgrade for the online booking, looks great and like that I can put some information now.
Client merge cannot be undone, some clients have trouble with getting emailed receipts.
Great price and has all the features I need. I like that I have the option to 'add on' certain things for an additional price if I want them.
Only dislike that I have is when hovering over calendar, it brings up clients info - hard to see the whole schedule - however this is very minor and easily fixed by moving the curser.
Overall, great system for me and easy for my patients to use. With telehealth and a few other specific implementations, it would be perfect.
Insurance details could be more specific on the intake forms. Perhaps a drop down box to select the insurance company and then the insurance companies specific boxes required to fill in.
Clifford: Hello, my name is Clifford, owner of Civil Physical Therapy. I rate WebPT four out of five. Before I started using WebPT with my own company, I had experience with Clinician, which was a different software that I used when I was managing a big clinic, but with a different company. I started using WebPT once I launched my company, Civil Physical Therapy. I used WebPT because they offered a competitive rate for a new small business starting, there was ease of use, it was user-friendly, and the support was adequate enough and I felt confident that I could start my practice. And three and a half years later, we're still using it and we're still happy. When I started with WebPT, it was pretty easy to get started. It wasn't difficult. They had a good support team. They had people that actually call directly and we exchanged emails back and forth. They give you some things to fill out, you do that, give them all the information that they need. And it wasn't a hassle at all to start. The recommendations that I have for anyone starting with WebPT is that it's a pretty good software to kind of get you started as a new small business practice of either physical therapy, occupational therapy, or speech. They offer competitive rates. They have a good support team. The documents are pretty legible. There's ease of access, there's good functionality. I think it is a great place to start to manage your company via their software.
Noel W.: Hi, I'm Noel. I am a registered acupuncturist and yoga instructor. And I give Noterro a five-star rating. And for more reviews like this, click below. So when I started up my private practice, there were a few other software programs available, like the Jane app. I had looked into them, but didn't use them because what I was looking for, ideally was the note-taking piece of the application. So I really wanted something that could be in the SOAP note form, which is Subjective, Objective, Assessment and Plan. And I didn't find any other apps had what I was looking for. So the reason I chose Noterro was it was one of the first note-taking programs and applications that I could make work with traditional Chinese medicine and acupuncture language. So in order to communicate effectively with other healthcare providers like physical therapists or chiropractors, I needed to be able to translate Chinese medicine language into that SOAP note format. And Noterro was amazing at being able to translate that, and helping me to add the tags and add the language that I needed to make effective notes. Noterro was amazingly simple. I signed up, and I think I had a free month initially to try it out. I think I was one of the first acupuncturists to use Noterro, to know Noterro's program when they first launched. The support was incredible. Anytime I had a little problem, I'm not really tech-savvy and I wasn't sure how to use a feature in Noterro, they immediately responded to me via email, and if I needed, by telephone. So I try to get all of my colleagues to sign up for Noterro. I love the manageability of the calendar. My clients love that they can book all of their appointments online. The billing and the integrated billing system that they use with Bambora and Square are seamless. The calendar integration, whether using Google or iCalendar, is fabulous, email responses. So I really try to get my colleagues and encourage them to give Noterro a try. And I have to say that the best thing about it is their customer support. I usually have Nick reach out to me with answering any tech problems I have. And again, they're so quick to get back to me and help me with any problems that I do have. I also love the forms and the form availability. So not only do they offer an initial medical history, but you can tweak it and change it to meet whatever you need and whatever information you need for your clients. During the pandemic, they created a COVID-19 screening form that we were just able to easily use and email out to every client with their appoint reminder. So I encourage everyone who is in the healthcare field, who's looking for a note-taking program and scheduling program, to check out Noterro.
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