# Compare WebPT vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jane and WebPT based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/92920-178984/WebPT-vs-Jane-App

---

# Jane vs WebPT Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JaneWebPT2/4 selected

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [507 reviews](#user-reviews)

Positive

489

Neutral

11

Negative

7

[## WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [482 reviews](#user-reviews)

Positive

402

Neutral

41

Negative

39

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## Summary

* * *

Features in Physical Therapy Software

Best performer

30 / 34

Only Jane

-   Automated Scheduling
-   Customer Database

30 / 34

Only WebPT

-   Activity Tracking
-   API

User satisfaction

User satisfaction

4.8

User reviews[507](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.2

User reviews[482](https://www.capterra.com/p/92920/WebPT/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

Best for

Physical therapy, occupational therapy, speech-language pathology, behavioral health, chiropractic, hand therapy, neuro-rehabilitation, pediatric therapy, pelvic floor, sports medicine, vestibular.

## User reviews

Pros & cons

CW

Claire W.

Counseling Therapist

> "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

JS

June S.

Founder and Director

> "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must be..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

Nicole L.

Physiotherapist

> "The biggest downside to working with Jane is the setting up of charting options."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

GS

Gordie S.

Counsellor

> "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

LC

Lance C.

Solution Architect

> "Nice calendar view that allows you to book by appointment type or practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

Nicole L.

Physiotherapist

> "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being too..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they are..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

GS

Gordie S.

Counsellor

> "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

KV

Krishna V.

Mental Health Clinician

> "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes without..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

JS

June S.

Founder and Director

> "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

CM

Collin M.

Owner

> "The interface of Jane is easy to use, it allows for our unique pricing model without issues."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

MH

Maggie H.

Clinic Administrator

> "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

JB

Jacqui B.

Owner

> "Use it as a client and it is really easy to set up and manage appointments and scheduling."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

SL

Sydney L.

Lactation Consultant

> "I use Jane for my lactation consulting practice and I generally like it quite a bit."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

EH

Emma H.

Admin

> "Jane's customer support is the best of any software programs I've used within a business."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

VR

Verified Reviewer

Physical Therapist

> "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

Debbie C.

Counsellor

> "Each time I had a question they responded quickly, and even gave me a gift when I retired!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

GD

Guillaume D.

Sales engineer

> "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457)

CM

Collin M.

Owner

> "The customer service is what really takes them to the next level."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

LS

Lauren S.

Psychologist

> "I appreciate that they have direct billing functionality and online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

KG

Kevin G.

Founder and Clinical Director, Registered Psychotherapist

> "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "We have streamlined so many processes and saved money by having our EHR and CRM all in one."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "All this for a very reasonable monthly fee based on the number of providers at the clinic!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

CM

Collin M.

Owner

> "Excellent, we tried PTEverywhere and switched back because Jane app was that much better."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

SL

Sierra L.

Chiropractic physician

> "I don't even use the charting system unfortunately."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903)

Kassidy K.

Chiropractor

> "Can do most basic functions that you need and easy to implement quickly!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

RK

Ross K.

Owner

> "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are doing for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

RM

Rachael M.

Registered Dietitian

> "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different practitioners on..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

CW

Claire W.

Counseling Therapist

> "The interface is user-friendly and easy to learn, even for those new to EHR systems."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

MH

Mathew H.

Marketing Consultant

> "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what information is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453)

HS

Homa S.

Owner and Practitioner

> "Patients always complimented the interface with the reminders, receipts, scheduling, etc. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

EK

Elena K.

Student

> "There's a learning curve to it and it can be a bit hard to use at first."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6058978)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

BV

Brandon V.

Physiotherapist

> "Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7033469)

MN

Morgan N.

Physical Therapist Assistant

> "I cannot stand the frequent glitches, system outages, and the "smart text" input that erases all typed..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6479044)

ZS

Zachary S.

Physical Therapist

> "You can take old case info if they are here for a new case which is great"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036)

ZS

Zachary S.

Physical Therapist

> "The customer service is sometimes tricky to get a hold of and not always helpful when there are errors or..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036)

VR

Verified Reviewer

Director of Operations

> "I enjoyed some of the free educational classes they offered but their software was hard to get used to and..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816)

GT

Gopinath T.

Physical therapist

> "More importantly, many times in a year, they have system glitches that results in many hours to days of..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

CD

Carlos D.

Physical Therapist

> "Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633)

GT

Gopinath T.

Physical therapist

> "Also, their software is only compatible for ortho conditions and does not allow us to access for..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

RJ

Rhonda J.

Medical Receptionist

> "Their patient record system is great."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135575)

RB

Rosalind B.

Billing Manager

> "Therapists don't have the option to use minutes instead of units for CPT codes."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7019816)

JK

Jade K.

Speech Language Pathologist

> "It kept information centrally located and provided a good electronic data base for patients."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6699107)

JW

John W.

Owner

> "The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

AP

Anisha P.

PHYSICAL THERAPIST

> "Customer service was also always helpful if there were problems"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7121740)

AR

Anna R.

ATC

> "How frequently the server goes out due to volume of users and length it takes to resolve issues."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6589107)

SC

Sanantha C.

Office manage

> "When it’s working well it Works, it’s efficient for our clinic when it has no bugs and not getting pop ups"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6688283)

AG

Aaron G.

Physical therapist

> "My least favorite was the inability to calculate the time spent on CPT codes."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558)

JW

John W.

Owner

> "Not much, but the landing page after login is handy."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

MD

Mike D.

President

> "From failure to bill services for over 4 more months to failure to send accurate charges to our credit..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

JR

Jenna R.

Clinical Guest Coordinator

> "I was trained for less than 8 hours and was able to move through the system with ease."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968)

Jefferson H.

CEO

> "They have an on-line chat option that is really only useful for answering frequently asked technical..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401)

DK

Delaney K.

Occupational Therapist

> "I enjoyed that the patient's check in time was documented for easy reference."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698889)

AG

Aaron G.

Physical therapist

> "I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558)

GB

Gedion B.

Customer manager

> "It is so easy to navigate different tabs of the software."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534)

SL

Steve L.

Director of Business Development

> "Cost is not worth the overall product value and the cost is increasing per information presented by WebPT..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

CD

Carlos D.

Physical Therapist

> "WebPT has been a great system for our clinic."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633)

LG

Loretta G.

Support Staff

> "It goes down a lot. Once it was down for the whole day and we had 16 medical offices that could do nothing."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209)

LG

Loretta G.

Support Staff

> "Scheduling is easy and charting is good."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209)

VR

Verified Reviewer

Director of Operations

> "I did not enjoy their support team."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816)

GB

Gedion B.

Customer manager

> "The product is easy to use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534)

GT

Gopinath T.

Physical therapist

> "My overall experience is Poor- in terms of performance, customer care, cost effectiveness."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

DM

David M.

Owner

> "It is very well liked by my staff."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6468644)

GJ

Garima J.

Director

> "My experience with WebPT has been challenging, particularly due to issues with their customer service...."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

JR

Jenna R.

Clinical Guest Coordinator

> "Overall the system is very easy to work through and learn"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968)

GT

Gopinath T.

Physical therapist

> "Every year, I am seeing gradual slowness in the software performance."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

MD

Mike D.

President

> "REACH is very helpful with keeping contact with patients and former pts"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

JW

John W.

Owner

> "Functionality and customer service were seriously lacking."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

MR

Muhammad R.

Medical Doctor

> "Great user friendliness, ability to integrate with therabill."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6234318)

CG

Colbi G.

Billing

> "Lacks a lot of reports and the reports are not user friendly."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922)

CK

Catherine K.

President

> "Overall, I am pleased with the product- more so the support that the team provides with current compliance..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799515)

SK

Shawnalee K.

Office Manager

> "There were not a lot of pretty updates, and it seemed like a very old system to use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6754004)

PI

Peggy I.

PT, LMT, President

> "Professional looking documentation that is easy to send to drs and case managers. "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038)

GJ

Garima J.

Director

> "Over our three years with them, we encountered multiple billing errors that went unresolved, resulting in..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

KC

Kimberly C.

Physical Therapist

> "It is easier than my last product and designed for physical therapy."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024)

SL

Steve L.

Director of Business Development

> "Features often do not work."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

TB

Terri B.

Physical Therapist

> "Ease and efficiency- paperwork is never fun but WebPt makes it as simple and Intergrative as possible!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261)

CC

Clifford C.

CEO, Physical Therapist

> "I also don't like that at times discharged cases show up upon logging in under a client's name if they..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

DI

Dan I.

Physical Therapist

> "Web PT has been a vital part of my practice"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4825165)

BM

Brittany M.

Owner/LMT

> "He told me they charge $150 per month to use their scheduler and scoffed at me when I get all of that..."

[See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459)

KC

Kimberly C.

Physical Therapist

> "It is easy to use and most tests and measures are available to document with a click."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024)

VK

Vilma K.

Office Manager

> "Its CONSTANT shut downs."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6762315)

JS

Julie S.

CFO

> "I love that it is customized for therapy."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808981)

SL

Steve L.

Director of Business Development

> "Onboarding a new clinician is far more difficult than it should be."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

CS

Casey S.

Billing Director

> "The product is easy to use and integrates almost seamlessly with Therabill."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808909)

NH

Nuha H.

Owner and PT

> "It’s the absolute worst documentation and billing software you can possibly use!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6695100)

JH

Jeff H.

Owner, Director

> "Automatic reminders, communication, and home exercise program enhances patient interaction."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799807)

TM

Tommy M.

Owner

> "Poor, Not responsive to their customers."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404)

TB

Terri B.

Physical Therapist

> "It has made my clinic run much more smoothly!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261)

LV

Leann V.

Owner and Occupational Therapist

> "It stops us at 9 and will not allow a daily note on the 9th visit."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454)

CC

Clifford C.

CEO, Physical Therapist

> "I like how professional the documentation looks."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

CC

Clifford C.

CEO, Physical Therapist

> "I don't like that patient's cannot book their own appointment's through a public portal."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

DM

Donna M.

CEO

> "The staff are very knowledgeable and informative"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4823879)

GJ

Garima J.

Director

> "Their mistakes and lack of accountability have significantly impacted our business, leading to unnecessary..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

MD

Mara D.

CEO

> "Easy documentation."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4815874)

CC

Clifford C.

CEO, Physical Therapist

> "I don't like the adding physician feature and adding insurance feature."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

JG

Jami G.

Secretary/biller

> "very user friendly "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___5090047)

MD

Mike D.

President

> "The components of WebPT do not communicate- EMR and billing."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

KS

Kelli S.

Patient Service Coordinator

> "It is relatively easy to learn and train new employees on"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6165324)

LV

Leann V.

Owner and Occupational Therapist

> "For example, all the sudden it no longer lets us chart up to the 10th visit for Medicare."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454)

EH

Erin H.

Supervisor

> "Easy to schedule patients, documentation on the Therapist end has been very easy to learn and use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799507)

PI

Peggy I.

PT, LMT, President

> "Sometimes it takes a long time or several attempts to bring up a new note for a patient."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038)

DK

Danita K.

Owner/Physical Therapist

> "WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___2773674)

CG

Colbi G.

Billing

> "Not very pediatric friendly"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922)

Kerry B.

Physical Therapist

> "Scheduling is helpful and being able to access the patient's chart through the schedule itself is great."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___3413092)

SL

Steve L.

Director of Business Development

> "Customer service is absolutely awful."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

SS

Stephanie S.

Physical Therapist

> "I feel like the system is very easy and user-friendly compared to other EMR systems."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851)

TM

Tommy M.

Owner

> "Tech support also poor"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404)

BS

Betty S.

Office Manager

> "the software is very easy to navigate from screen to screen."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2910736)

BM

Brittany M.

Owner/LMT

> "This is the third phone call I have set-up with this company's sales department and have all three times..."

[See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459)

Shoshana Malka L.

Project Coordinator

> "The records are very easy for even a layperson to understand, but thorough enough that the insurance..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2658192)

CF

Cassie F.

Physical therapy assistant

> "I was disappointed with the initial lack of transparency with all the additional cost."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808826)

[View Reviews](https://www.capterra.com/p/92920/WebPT/reviews/)

## User interface

4.79 (507)

[WebPT](https://www.capterra.com/p/92920/WebPT/)

4.22 (482)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Jane

30/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

WebPT

30/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/92920/WebPT/#features)

### Recognition

Jane is recognized as a top-rated tool in 3 Capterra Shortlist reports

WebPT is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

WebPT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

WebPT

-   By WebPT
-   Located in United States
-   Founded in 2008

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