# Compare WebPT vs iTRUST 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WebPT and iTRUST based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/92920-181958/WebPT-vs-iTRUST

---

# WebPT vs iTRUST Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WebPTiTRUST2/4 selected

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

[iTRUST](https://www.capterra.com/p/181958/iTRUST/)[5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/)

[## WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [482 reviews](#user-reviews)

Positive

402

Neutral

41

Negative

39

[## iTRUST](https://www.capterra.com/p/181958/iTRUST/)[5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

5

Ease of Use

5

Customer Service

5

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

150

Neutral

1

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Patient Scheduling Software

Best performer

28 / 41

Only WebPT

-   Alerts/Notifications
-   API
-   Billing & Invoicing

15 / 41

Only iTRUST

-   Check-in/Check-out
-   Room Scheduling

User satisfaction

User satisfaction

4.2

User reviews[482](https://www.capterra.com/p/92920/WebPT/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.0

Customer support

4.1

User satisfaction

5.0

User reviews[151](https://www.capterra.com/p/181958/iTRUST/reviews/)

Ease of use

5.0

Functionality

5.0

Value for money

5.0

Customer support

5.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Physical therapy, occupational therapy, speech-language pathology, behavioral health, chiropractic, hand therapy, neuro-rehabilitation, pediatric therapy, pelvic floor, sports medicine, vestibular.

Best for

Optometrists, Ophthalmologists, Opticians, Eye Care Providers

## User reviews

Pros & cons

BV

Brandon V.

Physiotherapist

> "Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7033469)

MN

Morgan N.

Physical Therapist Assistant

> "I cannot stand the frequent glitches, system outages, and the "smart text" input that erases all typed data..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6479044)

ZS

Zachary S.

Physical Therapist

> "You can take old case info if they are here for a new case which is great"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036)

ZS

Zachary S.

Physical Therapist

> "The customer service is sometimes tricky to get a hold of and not always helpful when there are errors or..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036)

VR

Verified Reviewer

Director of Operations

> "I enjoyed some of the free educational classes they offered but their software was hard to get used to and..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816)

GT

Gopinath T.

Physical therapist

> "More importantly, many times in a year, they have system glitches that results in many hours to days of not..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

CD

Carlos D.

Physical Therapist

> "Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633)

GT

Gopinath T.

Physical therapist

> "Also, their software is only compatible for ortho conditions and does not allow us to access for neurological..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

RJ

Rhonda J.

Medical Receptionist

> "Their patient record system is great."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135575)

RB

Rosalind B.

Billing Manager

> "Therapists don't have the option to use minutes instead of units for CPT codes."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7019816)

JK

Jade K.

Speech Language Pathologist

> "It kept information centrally located and provided a good electronic data base for patients."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6699107)

JW

John W.

Owner

> "The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

AP

Anisha P.

PHYSICAL THERAPIST

> "Customer service was also always helpful if there were problems"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7121740)

AR

Anna R.

ATC

> "How frequently the server goes out due to volume of users and length it takes to resolve issues."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6589107)

SC

Sanantha C.

Office manage

> "When it’s working well it Works, it’s efficient for our clinic when it has no bugs and not getting pop ups"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6688283)

AG

Aaron G.

Physical therapist

> "My least favorite was the inability to calculate the time spent on CPT codes."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558)

JW

John W.

Owner

> "Not much, but the landing page after login is handy."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

MD

Mike D.

President

> "From failure to bill services for over 4 more months to failure to send accurate charges to our credit card..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

JR

Jenna R.

Clinical Guest Coordinator

> "I was trained for less than 8 hours and was able to move through the system with ease."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968)

Jefferson H.

CEO

> "They have an on-line chat option that is really only useful for answering frequently asked technical..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401)

DK

Delaney K.

Occupational Therapist

> "I enjoyed that the patient's check in time was documented for easy reference."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698889)

AG

Aaron G.

Physical therapist

> "I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558)

GB

Gedion B.

Customer manager

> "It is so easy to navigate different tabs of the software."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534)

VR

Verified Reviewer

Director of Operations

> "I did not enjoy their support team."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816)

CD

Carlos D.

Physical Therapist

> "WebPT has been a great system for our clinic."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633)

GT

Gopinath T.

Physical therapist

> "My overall experience is Poor- in terms of performance, customer care, cost effectiveness."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

GB

Gedion B.

Customer manager

> "The product is easy to use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534)

GJ

Garima J.

Director

> "My experience with WebPT has been challenging, particularly due to issues with their customer service. While..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

DM

David M.

Owner

> "It is very well liked by my staff."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6468644)

GT

Gopinath T.

Physical therapist

> "Every year, I am seeing gradual slowness in the software performance."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

JR

Jenna R.

Clinical Guest Coordinator

> "Overall the system is very easy to work through and learn"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968)

JW

John W.

Owner

> "Functionality and customer service were seriously lacking."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

MD

Mike D.

President

> "REACH is very helpful with keeping contact with patients and former pts"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

CG

Colbi G.

Billing

> "Lacks a lot of reports and the reports are not user friendly."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922)

MR

Muhammad R.

Medical Doctor

> "Great user friendliness, ability to integrate with therabill."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6234318)

SK

Shawnalee K.

Office Manager

> "There were not a lot of pretty updates, and it seemed like a very old system to use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6754004)

CK

Catherine K.

President

> "Overall, I am pleased with the product- more so the support that the team provides with current compliance in..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799515)

GJ

Garima J.

Director

> "Over our three years with them, we encountered multiple billing errors that went unresolved, resulting in..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

JH

Jeff H.

Owner, Director

> "Automatic reminders, communication, and home exercise program enhances patient interaction."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799807)

BM

Brittany M.

Owner/LMT

> "He told me they charge $150 per month to use their scheduler and scoffed at me when I get all of that..."

[See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459)

LG

Loretta G.

Support Staff

> "Scheduling is easy and charting is good."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209)

VK

Vilma K.

Office Manager

> "Its CONSTANT shut downs."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6762315)

JG

Jami G.

Secretary/biller

> "very user friendly "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___5090047)

NH

Nuha H.

Owner and PT

> "It’s the absolute worst documentation and billing software you can possibly use!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6695100)

KS

Kelli S.

Patient Service Coordinator

> "It is relatively easy to learn and train new employees on"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6165324)

TM

Tommy M.

Owner

> "Poor, Not responsive to their customers."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404)

PI

Peggy I.

PT, LMT, President

> "Professional looking documentation that is easy to send to drs and case managers. "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038)

GJ

Garima J.

Director

> "Their mistakes and lack of accountability have significantly impacted our business, leading to unnecessary..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

EH

Erin H.

Supervisor

> "Easy to schedule patients, documentation on the Therapist end has been very easy to learn and use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799507)

SL

Steve L.

Director of Business Development

> "Cost is not worth the overall product value and the cost is increasing per information presented by WebPT..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

KC

Kimberly C.

Physical Therapist

> "It is easier than my last product and designed for physical therapy."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024)

MD

Mike D.

President

> "The components of WebPT do not communicate- EMR and billing."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

TB

Terri B.

Physical Therapist

> "Ease and efficiency- paperwork is never fun but WebPt makes it as simple and Intergrative as possible!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261)

LG

Loretta G.

Support Staff

> "It goes down a lot. Once it was down for the whole day and we had 16 medical offices that could do nothing."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209)

DI

Dan I.

Physical Therapist

> "Web PT has been a vital part of my practice"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4825165)

CG

Colbi G.

Billing

> "Not very pediatric friendly"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922)

KC

Kimberly C.

Physical Therapist

> "It is easy to use and most tests and measures are available to document with a click."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024)

TM

Tommy M.

Owner

> "Tech support also poor"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404)

JS

Julie S.

CFO

> "I love that it is customized for therapy."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808981)

BM

Brittany M.

Owner/LMT

> "This is the third phone call I have set-up with this company's sales department and have all three times been..."

[See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459)

CS

Casey S.

Billing Director

> "The product is easy to use and integrates almost seamlessly with Therabill."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808909)

SL

Steve L.

Director of Business Development

> "Features often do not work."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

DK

Danita K.

Owner/Physical Therapist

> "WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing company..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___2773674)

CC

Clifford C.

CEO, Physical Therapist

> "I also don't like that at times discharged cases show up upon logging in under a client's name if they have..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

TB

Terri B.

Physical Therapist

> "It has made my clinic run much more smoothly!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261)

Jefferson H.

CEO

> "The customer service experience was the area of greatest frustration. "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401)

CC

Clifford C.

CEO, Physical Therapist

> "I like how professional the documentation looks."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

Jefferson H.

CEO

> "Their POC report is seriously flawed. "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401)

Kerry B.

Physical Therapist

> "Scheduling is helpful and being able to access the patient's chart through the schedule itself is great."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___3413092)

SL

Steve L.

Director of Business Development

> "Onboarding a new clinician is far more difficult than it should be."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

SS

Stephanie S.

Physical Therapist

> "I feel like the system is very easy and user-friendly compared to other EMR systems."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851)

SS

Stephanie S.

Physical Therapist

> "I wouldn't recommend it for any acute or neural base clinic because the documentation needed for those..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851)

DM

Donna M.

CEO

> "The staff are very knowledgeable and informative"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4823879)

AK

Ajay K.

Clinic director

> "Frequent outages."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4921396)

MD

Mara D.

CEO

> "Easy documentation."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4815874)

VR

Verified Reviewer

Physical Therapist

> "This is poor professionalism at its finest."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4938640)

Shoshana Malka L.

Project Coordinator

> "The records are very easy for even a layperson to understand, but thorough enough that the insurance..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2658192)

LV

Leann V.

Owner and Occupational Therapist

> "It stops us at 9 and will not allow a daily note on the 9th visit."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454)

BV

Brienne V.

Physical Therapist Assistant

> "I have had an overall good experience with the soft ware."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___3042850)

SD

Sarah D.

Physical THerapist/ Owner

> "When we transitioned from WebPT to a different provider, they were very unhelpful in the transition, to the..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___3176227)

[View Reviews](https://www.capterra.com/p/92920/WebPT/reviews/)

VR

Verified Reviewer

HR Generalist

> "The system is powerful yet intuitive, offering strong security, excellent workflow automation, and seamless..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7053651)

Kegan O.

Operations Manager

> "some advanced features take time to learn, and the initial setup can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125978)

DK

David K.

Owner Operator

> "I like the work flow and auto-coding features to equip the employee with many tools that they would need for..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7160514)

VR

Verified Reviewer

Admin

> "The initial learning curve can be a bit steep, especially for new users."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144423)

VR

Verified Reviewer

HR Generalist

> "I loved how iTRUST combines a clean, user-friendly interface with powerful AI-driven features that streamline..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7053651)

VR

Verified Reviewer

Owner

> "There were moments where the process felt a bit slow or repetitive."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125975)

VR

Verified Reviewer

Admin

> "Once familiar with the system, navigation becomes fairly intuitive, and the interface supports day-to-day tasks..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144423)

JW

Joe W.

Owner

> "The platform could be clunky at times and not always easy to navigate, which made using it a bit frustrating."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7001081)

VR

Verified Reviewer

Project Manager

> "iTRUST has improved workflow efficiency, reduced patient wait times, and helped us manage billing more accurately."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7054044)

Christopher O.

Paralegal

> "That this platform was not created sooner."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144214)

Kegan O.

Operations Manager

> "The patient communicate tools are useful, helping streamline outreach and follow up"

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125978)

RM

Richard M.

Patient Care Coordinator

> "Sometimes the automation system makes minor mistakes."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7000476)

Kegan O.

Operations Manager

> "It provides a strong combination of ease of use, reliable patient communication tools, and solid security features"

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125978)

Christopher O.

Paralegal

> "I do not have many issues with this product."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144214)

Gavin G.

Administrator

> "The interface is clean and intuitive, which saves time and reduces errors."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125868)

Willi V.

President

> "Doing all these things in a coordinated way, using our old manual method, was a mess."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6826144)

VR

Verified Reviewer

Customer support specialist

> "Communication with patients has been smooth and reliable, which really helps keep everything organized."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144274)

VR

Verified Reviewer

Operations Director

> "The thing that I least like about iTRUST is the price point."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6852910)

Anthony S.

Editor

> "The platform felt user-friendly, and everything was clearly explained, which made completing the tasks quick and..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144325)

Kathrine K.

Planning Tech

> "The pricing is a little bit expensive per month."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6670056)

VR

Verified Reviewer

Customer support specialist

> "The platform is user-friendly, with a clean layout that makes it easy to navigate and find what you need."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144274)

VR

Verified Reviewer

Admin Asst

> "It took me a while to get the hang of how it all flows together."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___5057065)

[View Reviews](https://www.capterra.com/p/181958/iTRUST/reviews/)

## User interface

[WebPT](https://www.capterra.com/p/92920/WebPT/)

4.22 (482)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

WebPT

Top features

28/41

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Billing & Invoicing
-   Broadcast Messaging
-   Calendar Management
-   Cancellation Management
-   Check-in/Check-out
-   Commenting/Notes
-   Customizable Branding
-   Electronic Signature
-   Email Marketing
-   EMR/EHR
-   Faculty/Staff Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Mobile Access
-   Multi-Location
-   Multi-Physician
-   Multiple Appointment Types
-   No-Show Tracking
-   Online Scheduling
-   Patient Communications
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Payment Processing
-   Pre-Appointment Screening
-   Prescription Renewal
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics
-   Room Scheduling
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Virtual Meetings
-   Wait List Management

[See all features](https://www.capterra.com/p/92920/WebPT/#features)

iTRUST

15/41

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Billing & Invoicing
-   Broadcast Messaging
-   Calendar Management
-   Cancellation Management
-   Check-in/Check-out
-   Commenting/Notes
-   Customizable Branding
-   Electronic Signature
-   Email Marketing
-   EMR/EHR
-   Faculty/Staff Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Mobile Access
-   Multi-Location
-   Multi-Physician
-   Multiple Appointment Types
-   No-Show Tracking
-   Online Scheduling
-   Patient Communications
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Payment Processing
-   Pre-Appointment Screening
-   Prescription Renewal
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics
-   Room Scheduling
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Virtual Meetings
-   Wait List Management

[See all features](https://www.capterra.com/p/181958/iTRUST/#features)

### Recognition

WebPT is recognized as a top-rated tool in 1 Capterra Shortlist reports

iTRUST

Best Value OptometrySoftware (2026) 

Best Value OptometrySoftware (2024) 

Best Value OptometrySoftware (2023) 

### Deployment & support

WebPT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

iTRUST

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WebPT

-   By WebPT
-   Located in United States
-   Founded in 2008

iTRUST

-   By iTRUST
-   Located in United States
-   Founded in

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