# Compare WebPT vs Prompt 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WebPT and Prompt based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/92920-197381/WebPT-vs-Prompt

---

# WebPT vs Prompt Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WebPTPrompt2/4 selected

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

[Prompt](https://www.capterra.com/p/197381/Prompt/)[4.8 (51)](https://www.capterra.com/p/197381/Prompt/reviews/)

[## WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [482 reviews](#user-reviews)

Positive

402

Neutral

41

Negative

39

[## Prompt](https://www.capterra.com/p/197381/Prompt/)[4.8 (51)](https://www.capterra.com/p/197381/Prompt/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

AD

Based on [51 reviews](#user-reviews)

Positive

49

Neutral

1

Negative

1

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### Fusion

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Physical Therapy Software

Best performer

30 / 34

Only WebPT

-   Activity Tracking
-   Appointment Management
-   Assessment Management

17 / 34

Only Prompt

-   Automated Scheduling

User satisfaction

User satisfaction

4.2

User reviews[482](https://www.capterra.com/p/92920/WebPT/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.0

Customer support

4.1

User satisfaction

4.8

User reviews[51](https://www.capterra.com/p/197381/Prompt/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Physical therapy, occupational therapy, speech-language pathology, behavioral health, chiropractic, hand therapy, neuro-rehabilitation, pediatric therapy, pelvic floor, sports medicine, vestibular.

Best for

Prompt is built specifically for rehab therapy practices including physical therapy, occupational therapy, chiropractic clinics, and more.

## User reviews

Pros & cons

BV

Brandon V.

Physiotherapist

> "Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7033469)

MN

Morgan N.

Physical Therapist Assistant

> "I cannot stand the frequent glitches, system outages, and the "smart text" input that erases all typed..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6479044)

ZS

Zachary S.

Physical Therapist

> "You can take old case info if they are here for a new case which is great"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036)

ZS

Zachary S.

Physical Therapist

> "The customer service is sometimes tricky to get a hold of and not always helpful when there are errors or..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036)

VR

Verified Reviewer

Director of Operations

> "I enjoyed some of the free educational classes they offered but their software was hard to get used to and..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816)

GT

Gopinath T.

Physical therapist

> "More importantly, many times in a year, they have system glitches that results in many hours to days of..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

CD

Carlos D.

Physical Therapist

> "Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633)

GT

Gopinath T.

Physical therapist

> "Also, their software is only compatible for ortho conditions and does not allow us to access for..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

RJ

Rhonda J.

Medical Receptionist

> "Their patient record system is great."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135575)

RB

Rosalind B.

Billing Manager

> "Therapists don't have the option to use minutes instead of units for CPT codes."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7019816)

JK

Jade K.

Speech Language Pathologist

> "It kept information centrally located and provided a good electronic data base for patients."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6699107)

JW

John W.

Owner

> "The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

AP

Anisha P.

PHYSICAL THERAPIST

> "Customer service was also always helpful if there were problems"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7121740)

AR

Anna R.

ATC

> "How frequently the server goes out due to volume of users and length it takes to resolve issues."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6589107)

SC

Sanantha C.

Office manage

> "When it’s working well it Works, it’s efficient for our clinic when it has no bugs and not getting pop ups"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6688283)

AG

Aaron G.

Physical therapist

> "My least favorite was the inability to calculate the time spent on CPT codes."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558)

JW

John W.

Owner

> "Not much, but the landing page after login is handy."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

MD

Mike D.

President

> "From failure to bill services for over 4 more months to failure to send accurate charges to our credit..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

JR

Jenna R.

Clinical Guest Coordinator

> "I was trained for less than 8 hours and was able to move through the system with ease."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968)

Jefferson H.

CEO

> "They have an on-line chat option that is really only useful for answering frequently asked technical..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401)

DK

Delaney K.

Occupational Therapist

> "I enjoyed that the patient's check in time was documented for easy reference."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698889)

AG

Aaron G.

Physical therapist

> "I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558)

GB

Gedion B.

Customer manager

> "It is so easy to navigate different tabs of the software."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534)

SL

Steve L.

Director of Business Development

> "Cost is not worth the overall product value and the cost is increasing per information presented by WebPT..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

CD

Carlos D.

Physical Therapist

> "WebPT has been a great system for our clinic."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633)

LG

Loretta G.

Support Staff

> "It goes down a lot. Once it was down for the whole day and we had 16 medical offices that could do nothing."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209)

LG

Loretta G.

Support Staff

> "Scheduling is easy and charting is good."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209)

VR

Verified Reviewer

Director of Operations

> "I did not enjoy their support team."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816)

GB

Gedion B.

Customer manager

> "The product is easy to use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534)

GT

Gopinath T.

Physical therapist

> "My overall experience is Poor- in terms of performance, customer care, cost effectiveness."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

DM

David M.

Owner

> "It is very well liked by my staff."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6468644)

GJ

Garima J.

Director

> "My experience with WebPT has been challenging, particularly due to issues with their customer service...."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

JR

Jenna R.

Clinical Guest Coordinator

> "Overall the system is very easy to work through and learn"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968)

GT

Gopinath T.

Physical therapist

> "Every year, I am seeing gradual slowness in the software performance."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

MD

Mike D.

President

> "REACH is very helpful with keeping contact with patients and former pts"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

JW

John W.

Owner

> "Functionality and customer service were seriously lacking."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

MR

Muhammad R.

Medical Doctor

> "Great user friendliness, ability to integrate with therabill."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6234318)

CG

Colbi G.

Billing

> "Lacks a lot of reports and the reports are not user friendly."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922)

CK

Catherine K.

President

> "Overall, I am pleased with the product- more so the support that the team provides with current compliance..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799515)

SK

Shawnalee K.

Office Manager

> "There were not a lot of pretty updates, and it seemed like a very old system to use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6754004)

PI

Peggy I.

PT, LMT, President

> "Professional looking documentation that is easy to send to drs and case managers. "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038)

GJ

Garima J.

Director

> "Over our three years with them, we encountered multiple billing errors that went unresolved, resulting in..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

KC

Kimberly C.

Physical Therapist

> "It is easier than my last product and designed for physical therapy."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024)

SL

Steve L.

Director of Business Development

> "Features often do not work."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

TB

Terri B.

Physical Therapist

> "Ease and efficiency- paperwork is never fun but WebPt makes it as simple and Intergrative as possible!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261)

CC

Clifford C.

CEO, Physical Therapist

> "I also don't like that at times discharged cases show up upon logging in under a client's name if they..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

DI

Dan I.

Physical Therapist

> "Web PT has been a vital part of my practice"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4825165)

BM

Brittany M.

Owner/LMT

> "He told me they charge $150 per month to use their scheduler and scoffed at me when I get all of that..."

[See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459)

KC

Kimberly C.

Physical Therapist

> "It is easy to use and most tests and measures are available to document with a click."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024)

VK

Vilma K.

Office Manager

> "Its CONSTANT shut downs."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6762315)

JS

Julie S.

CFO

> "I love that it is customized for therapy."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808981)

SL

Steve L.

Director of Business Development

> "Onboarding a new clinician is far more difficult than it should be."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

CS

Casey S.

Billing Director

> "The product is easy to use and integrates almost seamlessly with Therabill."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808909)

NH

Nuha H.

Owner and PT

> "It’s the absolute worst documentation and billing software you can possibly use!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6695100)

JH

Jeff H.

Owner, Director

> "Automatic reminders, communication, and home exercise program enhances patient interaction."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799807)

TM

Tommy M.

Owner

> "Poor, Not responsive to their customers."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404)

TB

Terri B.

Physical Therapist

> "It has made my clinic run much more smoothly!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261)

LV

Leann V.

Owner and Occupational Therapist

> "It stops us at 9 and will not allow a daily note on the 9th visit."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454)

CC

Clifford C.

CEO, Physical Therapist

> "I like how professional the documentation looks."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

CC

Clifford C.

CEO, Physical Therapist

> "I don't like that patient's cannot book their own appointment's through a public portal."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

DM

Donna M.

CEO

> "The staff are very knowledgeable and informative"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4823879)

GJ

Garima J.

Director

> "Their mistakes and lack of accountability have significantly impacted our business, leading to unnecessary..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

MD

Mara D.

CEO

> "Easy documentation."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4815874)

CC

Clifford C.

CEO, Physical Therapist

> "I don't like the adding physician feature and adding insurance feature."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

JG

Jami G.

Secretary/biller

> "very user friendly "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___5090047)

MD

Mike D.

President

> "The components of WebPT do not communicate- EMR and billing."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

KS

Kelli S.

Patient Service Coordinator

> "It is relatively easy to learn and train new employees on"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6165324)

LV

Leann V.

Owner and Occupational Therapist

> "For example, all the sudden it no longer lets us chart up to the 10th visit for Medicare."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454)

EH

Erin H.

Supervisor

> "Easy to schedule patients, documentation on the Therapist end has been very easy to learn and use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799507)

PI

Peggy I.

PT, LMT, President

> "Sometimes it takes a long time or several attempts to bring up a new note for a patient."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038)

DK

Danita K.

Owner/Physical Therapist

> "WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___2773674)

CG

Colbi G.

Billing

> "Not very pediatric friendly"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922)

Kerry B.

Physical Therapist

> "Scheduling is helpful and being able to access the patient's chart through the schedule itself is great."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___3413092)

SL

Steve L.

Director of Business Development

> "Customer service is absolutely awful."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

SS

Stephanie S.

Physical Therapist

> "I feel like the system is very easy and user-friendly compared to other EMR systems."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851)

TM

Tommy M.

Owner

> "Tech support also poor"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404)

BS

Betty S.

Office Manager

> "the software is very easy to navigate from screen to screen."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2910736)

BM

Brittany M.

Owner/LMT

> "This is the third phone call I have set-up with this company's sales department and have all three times..."

[See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459)

Shoshana Malka L.

Project Coordinator

> "The records are very easy for even a layperson to understand, but thorough enough that the insurance..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2658192)

CF

Cassie F.

Physical therapy assistant

> "I was disappointed with the initial lack of transparency with all the additional cost."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808826)

[View Reviews](https://www.capterra.com/p/92920/WebPT/reviews/)

AD

Ann D.

Project Manager

> "What I liked most about Prompt is its intuitive interface and how easily it streamlines scheduling, billing, and..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7106421)

NT

Nicole T.

Owner, Physical Therapist

> "It doesn't always attach/remove the signed tag when you attach signed progress notes/POC so those will stay in the..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

JG

Jacqueline G.

Client Care Specialist

> "I also love the color-coding of the schedule making it easy to know what I am looking at and helps the schedule stay..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7082734)

NT

Nicole T.

Owner, Physical Therapist

> "It's glitchy, it will log you out randomly and you have to refresh to get the tab opened back up and find your note."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

JC

Jennifer C.

COO

> "We brought billing in house for the first time and \[sensitive content hidden\] empowered us with all of the knowledge to..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6701016)

CD

Carlos D.

Physical Therapist

> "One downside is that the system can have a steep learning curve for new users, requiring some time to fully navigate..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694115)

James B.

Owner, Physical Therapist

> "It's a fantastic all-in-one solution that helps the clinician and business owner succeed."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7062048)

NT

Nicole T.

Owner, Physical Therapist

> "They don't seem to know what they are doing when it comes to smaller clinics or startup clinics and you will waste a..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

CD

Carlos D.

Physical Therapist

> "The EMR system is intuitive and highly efficient, streamlining workflows with a clean interface and robust features."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694115)

JG

Josh G.

Chief Operating Officer and Partner

> "I do believe that billing 2.0's user interface may need some adjusting, however, that could also just be me being..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6690050)

CR

Christian R.

Revenue Cycle Manager

> "We can track a claim through the entire Revenue Cycle which is fantastic for getting our clients paid."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731651)

JB

Jordan B.

Patient Scheduler

> "It is prone to lagging and retconning recently entered data with a frustrating error code."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6553414)

CG

Caleigh G.

Patient Care Coordinator

> "It saves time, improves documentation accuracy, and enhances overall productivity in healthcare settings."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

MT

Marta T.

Physical Therapist and Clinical Director

> "Unable to see overall visits per day without switching to calendar view"

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694092)

AW

Alexis W.

Physical Therapist

> "The ease of completing notes, the ability to integrate with other systems such as Virtual Sally."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6805225)

CG

Caleigh G.

Patient Care Coordinator

> "Additionally, some features lack adequate support, which may cause frustrations during troubleshooting."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

AB

Amanda B.

Billing Administration

> "Prompt has made us more efficient in getting claims paid quicker from insurances, which is a huge deal."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6701149)

MS

Moriah S.

Benefits Specialist

> "I don't like that I have to have a different log in for each clinic."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731349)

CG

Caleigh G.

Patient Care Coordinator

> "Prompt EMR streamlines patient care with its user-friendly interface and efficient workflows."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

LW

Lauren W.

Practive Coordinator

> "I dislike the amount of updates and how often the system goes down."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6803230)

ES

Elvis S.

Owner and PT

> "The system is incredibly user-friendly, making it easy to navigate and manage tasks efficiently. "

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6882619)

FD

Felicia D.

Practice Coordinator

> "The system sometimes lags after an update is made."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6805004)

CG

Caleigh G.

Patient Care Coordinator

> "It simplifies patient documentation and enhances productivity."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

NT

Nicole T.

Owner, Physical Therapist

> "It's way overpriced for what it is."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

CG

Caleigh G.

Patient Care Coordinator

> "Using Prompt EMR has been mostly positive, offering efficient workflows and intuitive design."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

KA

Kevin A.

Physical Therapist

> "It crashes sometimes after an update comes out."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804379)

James B.

Owner, Physical Therapist

> "Awesome features."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7062048)

GC

George C.

Physical Therapist, owner

> "The service is second to none."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7085636)

CG

Caleigh G.

Patient Care Coordinator

> "I appreciate its intuitive design, easy integration with existing systems, and customizable features."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

NT

Nicole T.

Owner, Physical Therapist

> "I wouldn't recommend them for smaller practices."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

KB

Karli B.

Physical therapist

> "The pre charting feature is helpful to prepare for evals."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6537922)

JM

Jennifer M.

Insurance Verification Prior Authorization Specialist

> "The frequent upgrades that result in the software crashing"

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731630)

MD

Monica D.

Scheduling Manager

> "There are a few small things that could be better but it's a solid system that works well for us."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804474)

MP

Meredy P.

Owner and Founder

> "This has lead to an extreme amount of extra work and stress for me as the owner to try to work to reimburse and make..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983)

James B.

Owner, Physical Therapist

> "Great support."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7062048)

MP

Meredy P.

Owner and Founder

> "Alec was dismissive and continued to blame me for the issues and his first contact with me was almost 6 months into our..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983)

MD

Monica D.

Scheduling Manager

> "It helps keep things organized and has definitely made our day to day smoother."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804474)

MP

Meredy P.

Owner and Founder

> "They keep saying this happened a lot in my previous system which is just simply not true."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983)

KA

Kevin A.

Physical Therapist

> "We've been using Prompt EMR for over a few years now in our outpatient physical therapy clinic, and the experience has..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804379)

MP

Meredy P.

Owner and Founder

> "Exacerbating, time-consuming, expensive and anxiety-provoking."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983)

[View Reviews](https://www.capterra.com/p/197381/Prompt/reviews/)

## User interface

[WebPT](https://www.capterra.com/p/92920/WebPT/)

4.22 (482)

[Prompt](https://www.capterra.com/p/197381/Prompt/)

4.76 (51)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

WebPT

Top features

30/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/92920/WebPT/#features)

Prompt

17/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/197381/Prompt/#features)

### Recognition

WebPT is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Prompt

### Deployment & support

WebPT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Prompt

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WebPT

-   By WebPT
-   Located in United States
-   Founded in 2008

Prompt

-   By Prompt Therapy Solutions
-   Located in United States
-   Founded in

## Popular Comparisons

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

4.1

Features

4.2

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/92920-136876/WebPT-vs-Pediatric-Therapy-EMR)

[Prompt](https://www.capterra.com/p/197381/Prompt/)[4.76 (51)](https://www.capterra.com/p/197381/Prompt/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

4.7

Features

4.2

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136876-197381/Pediatric-Therapy-EMR-vs-Prompt)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

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Contact vendor for pricing

Price

$54/month

4.1

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/92920-178984/WebPT-vs-Jane-App)

[Prompt](https://www.capterra.com/p/197381/Prompt/)[4.76 (51)](https://www.capterra.com/p/197381/Prompt/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Contact vendor for pricing

Price

$54/month

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-197381/Jane-App-vs-Prompt)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

[Net Health](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/)[4.12 (163)](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/92920-161261/WebPT-vs-ReDoc-powered-by-xfit)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

4.1

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/92920-195467/WebPT-vs-Care-Patron)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.61 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Contact vendor for pricing

Price

$19/month

4.1

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/92920-180530/WebPT-vs-Power-Diary)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

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Contact vendor for pricing

Price

$59/month

4.1

Features

4.6

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/92920-140062/WebPT-vs-Pabau-CRM)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/92920-129169/WebPT-vs-Tebra)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

3.8

4.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/92920-98735/WebPT-vs-athenaOne)