--- title: "Compare WebPT vs Prompt Health 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare WebPT and Prompt Health based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/92920-197381/WebPT-vs-Prompt" page_type: "comparison" language: "en" --- # WebPT vs Prompt Health Features and Cost Comparison Last updated September 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WebPTPrompt Health2/4 selected [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (484)](https://www.capterra.com/p/92920/WebPT/reviews/) [Prompt Health](https://www.capterra.com/p/197381/Prompt/)[4.8 (51)](https://www.capterra.com/p/197381/Prompt/reviews/) [## WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (484)](https://www.capterra.com/p/92920/WebPT/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [484 reviews](#user-reviews) Positive 403 Neutral 42 Negative 39 [## Prompt Health](https://www.capterra.com/p/197381/Prompt/)[4.8 (51)](https://www.capterra.com/p/197381/Prompt/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment AD JC Based on [51 reviews](#user-reviews) Positive 49 Neutral 1 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Zanda 4.6 (209) * * * Starting Price $19.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Cliniko 4.7 (23) * * * Starting Price $45.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Tebra 3.9 (1,384) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 74% of reviewers rated it above 4 stars * * * ### Raintree Systems 4.2 (13) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 77% of reviewers rated it above 4 stars * * * ## Summary * * * Features in Physical Therapy Software Best performer 30 / 34 Only WebPT - Treatment Planning 30 / 34 Only Prompt Health - Automated Scheduling User satisfaction User satisfaction 4.2 User reviews[484](https://www.capterra.com/p/92920/WebPT/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.0 Customer support 4.1 User satisfaction 4.8 User reviews[51](https://www.capterra.com/p/197381/Prompt/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.6 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Physical therapy, occupational therapy, speech-language pathology, behavioral health, chiropractic, hand therapy, neuro-rehabilitation, pediatric therapy, pelvic floor, sports medicine, vestibular. Best for Outpatient rehab therapy practices in the United States, from single-provider clinics and startups to large multi-location groups, including physical, occupational, and speech therapy providers. ## User reviews Pros & cons BV Brandon V. Physiotherapist > "Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7033469) AR Andres R. Director > "Pricing structure, could find hidden adds and fees, also you could have some delayes from customer service,..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7187454) ZS Zachary S. Physical Therapist > "You can take old case info if they are here for a new case which is great" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036) ZS Zachary S. Physical Therapist > "The customer service is sometimes tricky to get a hold of and not always helpful when there are errors or..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036) VR Verified Reviewer Director of Operations > "I enjoyed some of the free educational classes they offered but their software was hard to get used to and..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816) GT Gopinath T. Physical therapist > "More importantly, many times in a year, they have system glitches that results in many hours to days of not..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) CD Carlos D. Physical Therapist > "Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633) GT Gopinath T. Physical therapist > "Also, their software is only compatible for ortho conditions and does not allow us to access for neurological..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) RJ Rhonda J. Medical Receptionist > "Their patient record system is great." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135575) RB Rosalind B. Billing Manager > "Therapists don't have the option to use minutes instead of units for CPT codes." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7019816) JK Jade K. Speech Language Pathologist > "It kept information centrally located and provided a good electronic data base for patients." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6699107) JW John W. Owner > "The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203) AP Anisha P. PHYSICAL THERAPIST > "Customer service was also always helpful if there were problems" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7121740) AR Anna R. ATC > "How frequently the server goes out due to volume of users and length it takes to resolve issues." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6589107) SC Sanantha C. Office manage > "When it’s working well it Works, it’s efficient for our clinic when it has no bugs and not getting pop ups" [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6688283) MN Morgan N. Physical Therapist Assistant > "I cannot stand the frequent glitches, system outages, and the "smart text" input that erases all typed data..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6479044) JW John W. Owner > "Not much, but the landing page after login is handy." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203) AG Aaron G. Physical therapist > "My least favorite was the inability to calculate the time spent on CPT codes." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558) JR Jenna R. Clinical Guest Coordinator > "I was trained for less than 8 hours and was able to move through the system with ease." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968) MD Mike D. President > "From failure to bill services for over 4 more months to failure to send accurate charges to our credit card to..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037) DK Delaney K. Occupational Therapist > "I enjoyed that the patient's check in time was documented for easy reference." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698889) Jefferson H. CEO > "They have an on-line chat option that is really only useful for answering frequently asked technical..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401) GB Gedion B. Customer manager > "It is so easy to navigate different tabs of the software." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534) AG Aaron G. Physical therapist > "I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost revenues." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558) CD Carlos D. Physical Therapist > "WebPT has been a great system for our clinic." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633) VR Verified Reviewer Director of Operations > "I did not enjoy their support team." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816) GB Gedion B. Customer manager > "The product is easy to use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534) GT Gopinath T. Physical therapist > "My overall experience is Poor- in terms of performance, customer care, cost effectiveness." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) JR Jenna R. Clinical Guest Coordinator > "Overall the system is very easy to work through and learn" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968) GJ Garima J. Director > "My experience with WebPT has been challenging, particularly due to issues with their customer service. While..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) MD Mike D. President > "REACH is very helpful with keeping contact with patients and former pts" [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037) GT Gopinath T. Physical therapist > "Every year, I am seeing gradual slowness in the software performance." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) MR Muhammad R. Medical Doctor > "Great user friendliness, ability to integrate with therabill." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6234318) JW John W. Owner > "Functionality and customer service were seriously lacking." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203) CK Catherine K. President > "Overall, I am pleased with the product- more so the support that the team provides with current compliance in..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799515) CG Colbi G. Billing > "Lacks a lot of reports and the reports are not user friendly." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922) JH Jeff H. Owner, Director > "Automatic reminders, communication, and home exercise program enhances patient interaction." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799807) SK Shawnalee K. Office Manager > "There were not a lot of pretty updates, and it seemed like a very old system to use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6754004) LG Loretta G. Support Staff > "Scheduling is easy and charting is good." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209) GJ Garima J. Director > "Over our three years with them, we encountered multiple billing errors that went unresolved, resulting in..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) JG Jami G. Secretary/biller > "very user friendly " [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___5090047) BM Brittany M. Owner/LMT > "He told me they charge $150 per month to use their scheduler and scoffed at me when I get all of that..." [See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459) DM David M. Owner > "It is very well liked by my staff." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6468644) VK Vilma K. Office Manager > "Its CONSTANT shut downs." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6762315) KS Kelli S. Patient Service Coordinator > "It is relatively easy to learn and train new employees on" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6165324) NH Nuha H. Owner and PT > "It’s the absolute worst documentation and billing software you can possibly use!" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6695100) PI Peggy I. PT, LMT, President > "Professional looking documentation that is easy to send to drs and case managers. " [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038) TM Tommy M. Owner > "Poor, Not responsive to their customers." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404) EH Erin H. Supervisor > "Easy to schedule patients, documentation on the Therapist end has been very easy to learn and use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799507) GJ Garima J. Director > "Their mistakes and lack of accountability have significantly impacted our business, leading to unnecessary..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) KC Kimberly C. Physical Therapist > "It is easier than my last product and designed for physical therapy." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024) SL Steve L. Director of Business Development > "Cost is not worth the overall product value and the cost is increasing per information presented by WebPT over..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) TB Terri B. Physical Therapist > "Ease and efficiency- paperwork is never fun but WebPt makes it as simple and Intergrative as possible!" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261) MD Mike D. President > "The components of WebPT do not communicate- EMR and billing." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037) DI Dan I. Physical Therapist > "Web PT has been a vital part of my practice" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4825165) LG Loretta G. Support Staff > "It goes down a lot. Once it was down for the whole day and we had 16 medical offices that could do nothing." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209) KC Kimberly C. Physical Therapist > "It is easy to use and most tests and measures are available to document with a click." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024) CG Colbi G. Billing > "Not very pediatric friendly" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922) JS Julie S. CFO > "I love that it is customized for therapy." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808981) TM Tommy M. Owner > "Tech support also poor" [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404) CS Casey S. Billing Director > "The product is easy to use and integrates almost seamlessly with Therabill." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808909) BM Brittany M. Owner/LMT > "This is the third phone call I have set-up with this company's sales department and have all three times been..." [See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459) DK Danita K. Owner/Physical Therapist > "WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing company..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___2773674) SL Steve L. Director of Business Development > "Features often do not work." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) TB Terri B. Physical Therapist > "It has made my clinic run much more smoothly!" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261) CC Clifford C. CEO, Physical Therapist > "I also don't like that at times discharged cases show up upon logging in under a client's name if they have..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) CC Clifford C. CEO, Physical Therapist > "I like how professional the documentation looks." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) Jefferson H. CEO > "The customer service experience was the area of greatest frustration. " [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401) Kerry B. Physical Therapist > "Scheduling is helpful and being able to access the patient's chart through the schedule itself is great." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___3413092) Jefferson H. CEO > "Their POC report is seriously flawed. " [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401) SS Stephanie S. Physical Therapist > "I feel like the system is very easy and user-friendly compared to other EMR systems." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851) SL Steve L. Director of Business Development > "Onboarding a new clinician is far more difficult than it should be." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) DM Donna M. CEO > "The staff are very knowledgeable and informative" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4823879) SS Stephanie S. Physical Therapist > "I wouldn't recommend it for any acute or neural base clinic because the documentation needed for those..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851) MD Mara D. CEO > "Easy documentation." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4815874) LV Leann V. Owner and Occupational Therapist > "It stops us at 9 and will not allow a daily note on the 9th visit." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454) Shoshana Malka L. Project Coordinator > "The records are very easy for even a layperson to understand, but thorough enough that the insurance..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2658192) SD Sarah D. Physical THerapist/ Owner > "When we transitioned from WebPT to a different provider, they were very unhelpful in the transition, to the..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___3176227) Jeanette D. President > "Easy to understand." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___3450535) CK Catherine K. President > "Lately the phone support, chat support and email support have been slow- but like many other companies, staff..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799515) JG Jami G. Secretary/biller > "very user friendly " [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___5090047) RB Rosalind B. Billing Manager > "Therapists don't have the option to use minutes instead of units for CPT codes." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7019816) SS Stephanie S. Physical Therapist > "I feel like the system is very easy and user-friendly compared to other EMR systems." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851) ZS Zachary S. Physical Therapist > "The customer service is sometimes tricky to get a hold of and not always helpful when there are errors or..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036) MR Muhammad R. Medical Doctor > "Great user friendliness, ability to integrate with therabill." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6234318) VR Verified Reviewer Director of Operations > "I did not enjoy their support team." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816) EH Erin H. Supervisor > "Easy to schedule patients, documentation on the Therapist end has been very easy to learn and use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799507) GT Gopinath T. Physical therapist > "My overall experience is Poor- in terms of performance, customer care, cost effectiveness." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) CS Casey S. Billing Director > "The product is easy to use and integrates almost seamlessly with Therabill." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808909) GJ Garima J. Director > "My experience with WebPT has been challenging, particularly due to issues with their customer service. While..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) [View Reviews](https://www.capterra.com/p/92920/WebPT/reviews/) AD Ann D. Project Manager > "What I liked most about Prompt is its intuitive interface and how easily it streamlines scheduling, billing,..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7106421) NT Nicole T. Owner, Physical Therapist > "It doesn't always attach/remove the signed tag when you attach signed progress notes/POC so those will stay in..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508) JC Jennifer C. COO > "We brought billing in house for the first time and \[sensitive content hidden\] empowered us with all of the..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6701016) CD Carlos D. Physical Therapist > "One downside is that the system can have a steep learning curve for new users, requiring some time to fully..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694115) JG Jacqueline G. Client Care Specialist > "I also love the color-coding of the schedule making it easy to know what I am looking at and helps the..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7082734) NT Nicole T. Owner, Physical Therapist > "It's glitchy, it will log you out randomly and you have to refresh to get the tab opened back up and find your..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508) CD Carlos D. Physical Therapist > "The EMR system is intuitive and highly efficient, streamlining workflows with a clean interface and robust..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694115) JG Josh G. Chief Operating Officer and Partner > "I do believe that billing 2.0's user interface may need some adjusting, however, that could also just be me..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6690050) CR Christian R. Revenue Cycle Manager > "We can track a claim through the entire Revenue Cycle which is fantastic for getting our clients paid." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731651) JB Jordan B. Patient Scheduler > "It is prone to lagging and retconning recently entered data with a frustrating error code." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6553414) CG Caleigh G. Patient Care Coordinator > "It saves time, improves documentation accuracy, and enhances overall productivity in healthcare settings." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342) MT Marta T. Physical Therapist and Clinical Director > "Unable to see overall visits per day without switching to calendar view" [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694092) James B. Owner, Physical Therapist > "It's a fantastic all-in-one solution that helps the clinician and business owner succeed." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7062048) CG Caleigh G. Patient Care Coordinator > "Additionally, some features lack adequate support, which may cause frustrations during troubleshooting." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342) AW Alexis W. Physical Therapist > "The ease of completing notes, the ability to integrate with other systems such as Virtual Sally." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6805225) NT Nicole T. Owner, Physical Therapist > "They don't seem to know what they are doing when it comes to smaller clinics or startup clinics and you will..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508) AB Amanda B. Billing Administration > "Prompt has made us more efficient in getting claims paid quicker from insurances, which is a huge deal." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6701149) MS Moriah S. Benefits Specialist > "I don't like that I have to have a different log in for each clinic." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731349) CG Caleigh G. Patient Care Coordinator > "Prompt EMR streamlines patient care with its user-friendly interface and efficient workflows." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342) LW Lauren W. Practive Coordinator > "I dislike the amount of updates and how often the system goes down." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6803230) CG Caleigh G. Patient Care Coordinator > "It simplifies patient documentation and enhances productivity." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342) FD Felicia D. Practice Coordinator > "The system sometimes lags after an update is made." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6805004) CG Caleigh G. Patient Care Coordinator > "Using Prompt EMR has been mostly positive, offering efficient workflows and intuitive design." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342) KA Kevin A. Physical Therapist > "It crashes sometimes after an update comes out." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804379) CG Caleigh G. Patient Care Coordinator > "I appreciate its intuitive design, easy integration with existing systems, and customizable features." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342) JM Jennifer M. Insurance Verification Prior Authorization Specialist > "The frequent upgrades that result in the software crashing" [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731630) KB Karli B. Physical therapist > "The pre charting feature is helpful to prepare for evals." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6537922) MP Meredy P. Owner and Founder > "This has lead to an extreme amount of extra work and stress for me as the owner to try to work to reimburse..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983) MD Monica D. Scheduling Manager > "There are a few small things that could be better but it's a solid system that works well for us." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804474) NT Nicole T. Owner, Physical Therapist > "It's way overpriced for what it is." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508) MD Monica D. Scheduling Manager > "It helps keep things organized and has definitely made our day to day smoother." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804474) GC George C. Physical Therapist, owner > "The service is second to none." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7085636) KA Kevin A. Physical Therapist > "We've been using Prompt EMR for over a few years now in our outpatient physical therapy clinic, and the..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804379) NT Nicole T. Owner, Physical Therapist > "I wouldn't recommend them for smaller practices." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508) ES Elvis S. Owner and PT > "The system is incredibly user-friendly, making it easy to navigate and manage tasks efficiently. " [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6882619) MP Meredy P. Owner and Founder > "Alec was dismissive and continued to blame me for the issues and his first contact with me was almost 6 months..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983) James B. Owner, Physical Therapist > "Awesome features." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7062048) MP Meredy P. Owner and Founder > "They keep saying this happened a lot in my previous system which is just simply not true." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983) FD Felicia D. Practice Coordinator > "I enjoy that there is multiple ways to do similar tasks" [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6805004) MP Meredy P. Owner and Founder > "Exacerbating, time-consuming, expensive and anxiety-provoking." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983) KA Kevin A. Physical Therapist > "The speed and ease of use are unmatched compared to other EMRs we’ve used in the past." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804379) MT Marta T. Physical Therapist and Clinical Director > "Unable to see overall visits per day without switching to calendar view" [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694092) JM Jennifer M. Insurance Verification Prior Authorization Specialist > "Ease of use of the software and they are willing to hear feedback to make their software even better." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731630) NT Nicole T. Owner, Physical Therapist > "It's way overpriced for what it is." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508) JG Josh G. Chief Operating Officer and Partner > "It is amazing, the EMR, the support, every individual I have had interactions with." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6690050) NT Nicole T. Owner, Physical Therapist > "I wouldn't recommend them for smaller practices." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508) James B. Owner, Physical Therapist > "Great support." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7062048) MP Meredy P. Owner and Founder > "They keep saying this happened a lot in my previous system which is just simply not true." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983) BC Brandon C. Physical therapist > "You guys are working hard to update / improve the product." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6690299) CG Caleigh G. Patient Care Coordinator > "Additionally, some features lack adequate support, which may cause frustrations during troubleshooting." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342) KB Karli B. Physical therapist > "Billing is quick and consistent." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6537922) GC George C. Physical Therapist, owner > "The service is second to none." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7085636) SH Sara H. Medical Biller > "Incredible resource library and phenomenal support team." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6750927) MP Meredy P. Owner and Founder > "Alec was dismissive and continued to blame me for the issues and his first contact with me was almost 6 months..." [See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983) [View Reviews](https://www.capterra.com/p/197381/Prompt/reviews/) ## User interface [WebPT](https://www.capterra.com/p/92920/WebPT/) 4.22 (484) [Prompt Health](https://www.capterra.com/p/197381/Prompt/) 4.76 (51) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features WebPT 30/34 - Activity Dashboard - Activity Tracking - AI Copilot - API - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Sync - Charting - Claims Management - Confirmations/Reminders - Customer Database - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Electronic Payments - EMR/EHR - Exercise Library - For Physical Therapy - Generative AI - HIPAA Compliant - Insurance Management - Multi-Location - Patient Portal - Practice Management - Progress Notes - Progress Tracking - Reporting/Analytics - Scheduling - SOAP notes - Treatment Planning [See all features](https://www.capterra.com/p/92920/WebPT/#features) Prompt Health 30/34 - Activity Dashboard - Activity Tracking - AI Copilot - API - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Sync - Charting - Claims Management - Confirmations/Reminders - Customer Database - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Electronic Payments - EMR/EHR - Exercise Library - For Physical Therapy - Generative AI - HIPAA Compliant - Insurance Management - Multi-Location - Patient Portal - Practice Management - Progress Notes - Progress Tracking - Reporting/Analytics - Scheduling - SOAP notes - Treatment Planning [See all features](https://www.capterra.com/p/197381/Prompt/#features) ### Recognition WebPT is recognized as a top-rated tool in 1 Capterra Shortlist reports Prompt Health is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support WebPT Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Prompt Health Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details WebPT - By WebPT - Located in United States - Founded in 2008 Prompt Health - By Prompt Therapy Solutions - Located in United States - Founded in ## 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