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Physical therapy, occupational therapy, speech-language pathology, behavioral health, chiropractic, hand therapy, neuro-rehabilitation, pediatric therapy, pelvic floor, sports medicine, vestibular.
Hospitals, Healthcare Settings, Home Health Agencies, Private Practice
Overall, I am very pleased with my transition to WebPT - very user friendly, great customer support. Average tech skills equipped me to use this program effectively.
I have multiple groups that are multispeciality, who find it does not work as well for their providers who are not Physical Therapists.
Our clinicians are extremely happy with the ease of use and final product the documentation system produces. From an office staff use, they also love the user-friendly features of the program.
WebPT destroyed a portion of my patient's medical documents.
They have an agreement with Kareo so our billing flows over easily. I also love the reports to keep good tabs on what we are doing and how things are processing.
Our only complaint would be that the copays from the patients sometimes do not transfer to our Kareo (our billing system).
You and your staff can fax notes in 5 seconds keeping doctors updated with ease. WebPT also has excellent customer service and amazing company values.
I have more complaints but I do not have the space or the time to sit here and type all of those issues up for you to read.
Patients love it for their home exercises because it is user friendly and live in the videos. I love it because the exercise selection is thorough and the videos are inclusive of all types of people.
Are we really so concerned that someone might print an unauthorized picture of a wall squat that we make the program obscenely annoying on an hourly basis.
From the user friendliness to the quality of continuing education courses to the customer service, Medbridge is, overall l, a phenomenal website that is well worth the money.
Stupid, Stupid, Stupid constant log outs. Make a home program, walk out into gym and start working with patient to make sure program is appropriate and boom, you are logged out and program is gone.
The videos help to ensure you are performing as recommended.
Inability to speak with a representative easily.
I like how patients have access to videos that help demonstrate their assigned exercises.
This makes chart review more "messy" than it needs to be. I would prefer to open medbridge one time at the start of my day vs it closing out and needing to log back in multiple times.
Clifford: Hello, my name is Clifford, owner of Civil Physical Therapy. I rate WebPT four out of five. Before I started using WebPT with my own company, I had experience with Clinician, which was a different software that I used when I was managing a big clinic, but with a different company. I started using WebPT once I launched my company, Civil Physical Therapy. I used WebPT because they offered a competitive rate for a new small business starting, there was ease of use, it was user-friendly, and the support was adequate enough and I felt confident that I could start my practice. And three and a half years later, we're still using it and we're still happy. When I started with WebPT, it was pretty easy to get started. It wasn't difficult. They had a good support team. They had people that actually call directly and we exchanged emails back and forth. They give you some things to fill out, you do that, give them all the information that they need. And it wasn't a hassle at all to start. The recommendations that I have for anyone starting with WebPT is that it's a pretty good software to kind of get you started as a new small business practice of either physical therapy, occupational therapy, or speech. They offer competitive rates. They have a good support team. The documents are pretty legible. There's ease of access, there's good functionality. I think it is a great place to start to manage your company via their software.
WebPT
Top FeaturesMedBridge
MedBridge
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