# Compare WebPT vs athenaOne 2026 | Capterra > Unsure of what to choose? Check Capterra to compare WebPT and athenaOne based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92920-98735/WebPT-vs-athenaOne --- # WebPT vs athenaOne Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WebPTathenaOne2/4 selected [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) [## WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [482 reviews](#user-reviews) Positive 402 Neutral 41 Negative 39 [## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [910 reviews](#user-reviews) Positive 633 Neutral 108 Negative 169 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Zanda 4.6 (204) * * * Starting Price $19.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### RXNT 4.3 (498) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ### TheraNest 4.4 (1,033) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### NextGen Office 4.0 (1,280) * * * Starting Price $300.00 Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Feature ratings HIPAA Compliant 4.6 Patient Records Management 4.1 Charting 3.5 Patient Scheduling 4.7 Document Management 3.3 79%Fit High performer Feature ratings HIPAA Compliant 4.7 Patient Records Management 4.3 Charting 4.2 Patient Scheduling 3.9 Document Management 4.0 User satisfaction User satisfaction 4.2 User reviews[482](https://www.capterra.com/p/92920/WebPT/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.0 Customer support 4.1 User satisfaction 3.8 User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.5 Customer support 3.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Physical therapy, occupational therapy, speech-language pathology, behavioral health, chiropractic, hand therapy, neuro-rehabilitation, pediatric therapy, pelvic floor, sports medicine, vestibular. Best for Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. ## User reviews Pros & cons BV Brandon V. Physiotherapist > "Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7033469) MN Morgan N. Physical Therapist Assistant > "I cannot stand the frequent glitches, system outages, and the "smart text" input that erases all typed..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6479044) ZS Zachary S. Physical Therapist > "You can take old case info if they are here for a new case which is great" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036) ZS Zachary S. Physical Therapist > "The customer service is sometimes tricky to get a hold of and not always helpful when there are errors or..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036) VR Verified Reviewer Director of Operations > "I enjoyed some of the free educational classes they offered but their software was hard to get used to and..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816) GT Gopinath T. Physical therapist > "More importantly, many times in a year, they have system glitches that results in many hours to days of..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) CD Carlos D. Physical Therapist > "Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633) GT Gopinath T. Physical therapist > "Also, their software is only compatible for ortho conditions and does not allow us to access for..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) RJ Rhonda J. Medical Receptionist > "Their patient record system is great." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135575) RB Rosalind B. Billing Manager > "Therapists don't have the option to use minutes instead of units for CPT codes." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7019816) JK Jade K. Speech Language Pathologist > "It kept information centrally located and provided a good electronic data base for patients." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6699107) JW John W. Owner > "The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203) AP Anisha P. PHYSICAL THERAPIST > "Customer service was also always helpful if there were problems" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7121740) AR Anna R. ATC > "How frequently the server goes out due to volume of users and length it takes to resolve issues." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6589107) SC Sanantha C. Office manage > "When it’s working well it Works, it’s efficient for our clinic when it has no bugs and not getting pop ups" [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6688283) AG Aaron G. Physical therapist > "My least favorite was the inability to calculate the time spent on CPT codes." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558) JW John W. Owner > "Not much, but the landing page after login is handy." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203) MD Mike D. President > "From failure to bill services for over 4 more months to failure to send accurate charges to our credit..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037) JR Jenna R. Clinical Guest Coordinator > "I was trained for less than 8 hours and was able to move through the system with ease." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968) Jefferson H. CEO > "They have an on-line chat option that is really only useful for answering frequently asked technical..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401) DK Delaney K. Occupational Therapist > "I enjoyed that the patient's check in time was documented for easy reference." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698889) AG Aaron G. Physical therapist > "I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558) GB Gedion B. Customer manager > "It is so easy to navigate different tabs of the software." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534) SL Steve L. Director of Business Development > "Cost is not worth the overall product value and the cost is increasing per information presented by WebPT..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) CD Carlos D. Physical Therapist > "WebPT has been a great system for our clinic." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633) LG Loretta G. Support Staff > "It goes down a lot. Once it was down for the whole day and we had 16 medical offices that could do nothing." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209) LG Loretta G. Support Staff > "Scheduling is easy and charting is good." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209) VR Verified Reviewer Director of Operations > "I did not enjoy their support team." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816) GB Gedion B. Customer manager > "The product is easy to use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534) GT Gopinath T. Physical therapist > "My overall experience is Poor- in terms of performance, customer care, cost effectiveness." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) DM David M. Owner > "It is very well liked by my staff." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6468644) GJ Garima J. Director > "My experience with WebPT has been challenging, particularly due to issues with their customer service...." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) JR Jenna R. Clinical Guest Coordinator > "Overall the system is very easy to work through and learn" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968) GT Gopinath T. Physical therapist > "Every year, I am seeing gradual slowness in the software performance." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) MD Mike D. President > "REACH is very helpful with keeping contact with patients and former pts" [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037) JW John W. Owner > "Functionality and customer service were seriously lacking." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203) MR Muhammad R. Medical Doctor > "Great user friendliness, ability to integrate with therabill." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6234318) CG Colbi G. Billing > "Lacks a lot of reports and the reports are not user friendly." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922) CK Catherine K. President > "Overall, I am pleased with the product- more so the support that the team provides with current compliance..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799515) SK Shawnalee K. Billing Manager > "There were not a lot of pretty updates, and it seemed like a very old system to use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6754004) PI Peggy I. PT, LMT, President > "Professional looking documentation that is easy to send to drs and case managers. " [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038) GJ Garima J. Director > "Over our three years with them, we encountered multiple billing errors that went unresolved, resulting in..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) KC Kimberly C. Physical Therapist > "It is easier than my last product and designed for physical therapy." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024) SL Steve L. Director of Business Development > "Features often do not work." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) TB Terri B. Physical Therapist > "Ease and efficiency- paperwork is never fun but WebPt makes it as simple and Intergrative as possible!" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261) CC Clifford C. CEO, Physical Therapist > "I also don't like that at times discharged cases show up upon logging in under a client's name if they..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) DI Dan I. Physical Therapist > "Web PT has been a vital part of my practice" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4825165) BM Brittany M. Owner/LMT > "He told me they charge $150 per month to use their scheduler and scoffed at me when I get all of that..." [See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459) KC Kimberly C. Physical Therapist > "It is easy to use and most tests and measures are available to document with a click." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024) VK Vilma K. Office Manager > "Its CONSTANT shut downs." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6762315) JS Julie S. CFO > "I love that it is customized for therapy." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808981) SL Steve L. Director of Business Development > "Onboarding a new clinician is far more difficult than it should be." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) CS Casey S. Billing Director > "The product is easy to use and integrates almost seamlessly with Therabill." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808909) NH Nuha H. Owner and PT > "It’s the absolute worst documentation and billing software you can possibly use!" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6695100) JH Jeff H. Owner, Director > "Automatic reminders, communication, and home exercise program enhances patient interaction." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799807) TM Tommy M. Owner > "Poor, Not responsive to their customers." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404) TB Terri B. Physical Therapist > "It has made my clinic run much more smoothly!" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261) LV Leann V. Owner and Occupational Therapist > "It stops us at 9 and will not allow a daily note on the 9th visit." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454) CC Clifford C. CEO, Physical Therapist > "I like how professional the documentation looks." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) CC Clifford C. CEO, Physical Therapist > "I don't like that patient's cannot book their own appointment's through a public portal." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) DM Donna M. CEO > "The staff are very knowledgeable and informative" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4823879) GJ Garima J. Director > "Their mistakes and lack of accountability have significantly impacted our business, leading to unnecessary..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) MD Mara D. CEO > "Easy documentation." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4815874) CC Clifford C. CEO, Physical Therapist > "I don't like the adding physician feature and adding insurance feature." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) JG Jami G. Secretary/biller > "very user friendly " [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___5090047) MD Mike D. President > "The components of WebPT do not communicate- EMR and billing." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037) KS Kelli S. Patient Service Coordinator > "It is relatively easy to learn and train new employees on" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6165324) LV Leann V. Owner and Occupational Therapist > "For example, all the sudden it no longer lets us chart up to the 10th visit for Medicare." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454) EH Erin H. Supervisor > "Easy to schedule patients, documentation on the Therapist end has been very easy to learn and use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799507) PI Peggy I. PT, LMT, President > "Sometimes it takes a long time or several attempts to bring up a new note for a patient." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038) DK Danita K. Owner/Physical Therapist > "WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___2773674) CG Colbi G. Billing > "Not very pediatric friendly" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922) Kerry B. Physical Therapist > "Scheduling is helpful and being able to access the patient's chart through the schedule itself is great." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___3413092) SL Steve L. Director of Business Development > "Customer service is absolutely awful." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) SS Stephanie S. Physical Therapist > "I feel like the system is very easy and user-friendly compared to other EMR systems." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851) TM Tommy M. Owner > "Tech support also poor" [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404) BS Betty S. Office Manager > "the software is very easy to navigate from screen to screen." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2910736) BM Brittany M. Owner/LMT > "This is the third phone call I have set-up with this company's sales department and have all three times..." [See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459) Shoshana Malka L. Project Coordinator > "The records are very easy for even a layperson to understand, but thorough enough that the insurance..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2658192) CF Cassie F. Physical therapy assistant > "I was disappointed with the initial lack of transparency with all the additional cost." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808826) [View Reviews](https://www.capterra.com/p/92920/WebPT/reviews/) LW Landon W. administrator > "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) AP Absana P. Tier II Technician > "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) BL Brook L. Nurse and a patient there > "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) Erika B. Licensed Massage Therapist > "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AP Absana P. Tier II Technician > "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) NG Nora G. CEO and owner > "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) BL Brook L. Nurse and a patient there > "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374) GT George T. CEO and CMO > "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HS Heather S. Office Manager > "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692) HR Haley R. registrar > "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Managing scheduling, electronic health records, billing, and patient communication is nice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) Erika B. Licensed Massage Therapist > "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) EH Elizabeth H. MYSELF > "I like Athenaone because it allows me to have access to my doctor/patient information at all times. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387) Erika B. Licensed Massage Therapist > "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) KS Kimberly S. Patient Service Representative > "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) JM Jeffrey M. MD > "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) LAC Leigh Ann C. Office Manager > "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425) JS John S. Physician > "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) LN LAUREL N. Patient Coordinator > "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219) PS Patricia S. EHR Support Analyst > "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359) Reneisha H. Clinical and Administrative Support - Medical Assistant > "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953) Erika B. Licensed Massage Therapist > "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001) AS Amy S. intake specialist > "I feel it saves valuable time and that benefits both office staff and the patient. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675) VR Verified Reviewer Personal > "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) AP Absana P. Tier II Technician > "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716) TW Tabatha W. Nurse Supervisor > "The system can be slow at times." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213) LM Laura M. Parent > "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) IA Irwin A. owner, physian > "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?"" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) SS Stacey S. Instructor > "I find having multiple categories right on the home page makes access accessing what I need extremely convenient." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918) GT George T. CEO and CMO > "Their patient follow up software is mediocre as well as their "bells and whistles"." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) KA Kathleen A. Medical assistant > "I think this is a great platform to use when booking appointment and and speaking to your doctor directly." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) WN Wilson N. SLP and owner > "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425) LM Laura M. Parent > "Appointment scheduling and user interface is of the highest quality with this product." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688) WH Wren H. Scheduling > "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398) VR Verified Reviewer Owner > "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) EM Erica M. Administrative Assistant > "They cannot see any results, billing, etc and that can be a pain." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) ZZ Zoë Z. Receptionist > "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) GT George T. CEO and CMO > "Changed our coding without notification or permission and made it worse." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) HR Haley R. registrar > "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) VR Verified Reviewer Software Support Analyst > "Patients are not as fond of it." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585) VR Verified Reviewer Medical scheduling > "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) BB Bennett B. Partner physician > "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745) HR Haley R. registrar > "I appreciate that I get regular updates, which gives me peace of mind." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404) GT George T. CEO and CMO > "They take forever to fix issues-if they can." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) ML Mandy L. Superuser > "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612) JS John S. Physician > "Never following up on claims and then just stating that it's not their responsibility." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) JM Julia M. Receptionist > "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543) VR Verified Reviewer National Sales Manager > "It becomes very difficult to navigate individual client charts." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650) TE Taya E. Medical Assistant > "I love that with the recent update you can now see the phone number and insurance on your screen during intake." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) GT George T. CEO and CMO > "Unable to solve problems in a timely manner." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153) BS Brittany S. Owner > "I love that I can go back and read the doctor’s notes print any doctors excuses?" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796) LW Landon W. administrator > "Also, it's expensive!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746) HR Hannah R. Billing Specialist > "From scheduling, to messaging, to viewing test results, this platform does it all." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) SK Shawnalee K. Billing Manager > "It also was not very patient friendly for logging in/out of the portal." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) VR Verified Reviewer Personal > "Provides easy access to health records, test results, and messaging." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623) SK Shawnalee K. Billing Manager > "My customer support system was not that great, and it was a bit frustrating." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910) SS Susan S. Office Manager > "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965) TP Tamara P. LPN > "Too many clicks. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878) EM Erica M. Administrative Assistant > "I like that I can easily get to billing and messages." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588) IA Irwin A. owner, physian > "Difficult to get from one section to another, and the instructions to do so are hard to find." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) MD Makayla D. Assistant Manager > "It's really nice to see my bills in order of the oldest ones first as well." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) JM Jeffrey M. MD > "I am frustrated with the crashes and increasing cost and to switch is always an issue" [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758) HR Hannah R. Billing Specialist > "athenaOne streamlines your experience in communicating instantly with your healthcare providers." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095) ZZ Zoë Z. Receptionist > "The home page is overwhelming and difficult to navigate." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082) KS Kimberly S. Patient Service Representative > "Overlooking the freezing part of the program it makes my work day easier then what it would be without." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355) VR Verified Reviewer Medical scheduling > "Overall, navigation can feel cumbersome, affecting overall user experience." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015) KA Kathleen A. Medical assistant > "It is very convenient and easily accessible." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296) RJ Rachel J. Solution Architect > "The report builder is abit cumbersome and difficult to use." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) MD Makayla D. Assistant Manager > "AthenaOne is great when it comes to communication and bill payment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119) TE Taya E. Medical Assistant > "Some cons I have experienced are that sometimes it is slow to load." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136) VR Verified Reviewer Owner > "Enjoyed the simplicity of integration and implementation." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888) MB Miranda B. Precert Specialist > "It is not easy to update patient insurance information." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931) NG Nora G. CEO and owner > "There have been multiple times that I grow in directions that Athena One found for me. " [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790) MY Michelle Y. Student > "The overall aesthetics that may seem intimidating to the average user" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422) CJ Cara J. Campus Coordinator > "Initially, it does take some time but very worth the investment." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896) IA Irwin A. owner, physian > "Initial startup failed and I lost a lot of money initially." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) IA Irwin A. owner, physian > "little after initial signup.\\Did like the problem list being available." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949) JS John S. Physician > "YOU WILL LOSE THOUSANDS OF DOLLARS !!!" [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168) RJ Rachel J. Solution Architect > "Continuous improvement of product and its integration offerings." [See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301) DK Dale K. MD, surgeon > "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..." [See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688) [View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/) ## User interface [WebPT](https://www.capterra.com/p/92920/WebPT/) 4.22 (482) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) 3.79 (910) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features WebPT Top features 32/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/92920/WebPT/#features) athenaOne 23/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/98735/athenaOne/#features) ### Recognition WebPT is recognized as a top-rated tool in 1 Capterra Shortlist reports athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support WebPT Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos athenaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details WebPT - By WebPT - Located in United States - Founded in 2008 athenaOne - By athenahealth - Located in United States - Founded in 1997 ## Popular Comparisons [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.1 Features 4.2 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/92920-136876/WebPT-vs-Pediatric-Therapy-EMR) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron) [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92920-178984/WebPT-vs-Jane-App) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.8 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App) [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Net Health](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/)[4.12 (163)](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92920-161261/WebPT-vs-ReDoc-powered-by-xfit) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.3 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice) [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Prompt](https://www.capterra.com/p/197381/Prompt/)[4.76 (51)](https://www.capterra.com/p/197381/Prompt/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/92920-197381/WebPT-vs-Prompt) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.1 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/92920-195467/WebPT-vs-Care-Patron) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.8 3.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY) [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.61 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Contact vendor for pricing Price $19/month 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/92920-180530/WebPT-vs-Power-Diary) [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 3.8 Features 3.9 3.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne)