Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Whatever SERVICE you do, whether is cleaning pools, cutting lawns, cleaning portable toilets, or repairing something for someone you MUST take a proactive approach in keeping the customer informed.
Small to medium-sized businesses in service or maintenance industries looking for customized solutions built to address the specific needs of their business.
The customer support is amazing, and any time I have called with questions, there is always someone willing and able to help me find any possible solutions for my specific difficulties.
Our internet here is awful. We get bounced out of the Service Program when our internet goes down.
That saved us Thousands of dollars in development costs and our customers love it. I would highly recommend that anyone take a look at Westrom Software for their solution.
This system demands a rigid schedule. It seems in order to combine or slip schedules you have to change every task instead of the group.
Hopefully, our service and billing will be accurate and timely. Your IT staff has been great to work with finding solutions to all my issues.
Currently if a task is accidently deleted there is no way to tell what that task was for, or who the customer was.
I think that both versions of the software are excellent. We used the desktop version originally and found it to be an excellent tool for the techs in the field.
There is no 'AUDIT' built into the program to view who may have deleted a task or customer, and to view what the task or customer was.
Amazing experience from start to finish. Customer service has been fantastic, communication great.
Web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences).
As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect.
Once our crews were released by the investor owned utilities we turned them loose on the private work.
To say this is a perfect system is not hyperbole. Sensitive content hidden] and his team do a great job tailoring this system to you specific needs.
The only negative I have ran into with this software is when the software is getting worked on, it causes issues for the users.
Every time I need help, I get it. If I need support in the office, he is happy to come down and help us with our many questions.
It was tough to get a feel for the software when there was no demo available.
Prioritize real-user-identified key features according to your needs to find your best fit.
The Service Program
Less Paper
Top FeaturesThe Service Program
--
Less Paper
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: