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AI Field Management vs The Service Program: Which is a better fit?

Updated on January 5th, 2025
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Summary
Key features rated by users
Features selected based on 4,341 reviews from Field Service Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Mobile Access
4.9
Scheduling
5.0
Billing & Invoicing
NA
Quotes/Estimates
4.8
Maintenance Scheduling
--
% Fit
Not enough reviews
Feature ratings
Mobile Access
4.3
Scheduling
4.8
Billing & Invoicing
4.8
Quotes/Estimates
--
Maintenance Scheduling
5.0
User satisfaction
4.9
User reviews63
Ease of use
4.8
Functionality
4.9
Value for money
4.9
Customer support
4.9
4.6
User reviews59
Ease of use
4.3
Functionality
4.4
Value for money
4.6
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

AI-FM is trusted Globally every day by Small & Medium sized companies. AI-FM is perfect for Orgs that need to know WHO is doing WHAT, WHEN, WHERE, WHY and for HOW much ($). 5Ws + How in Real Time

Whatever SERVICE you do, whether is cleaning pools, cutting lawns, cleaning portable toilets, or repairing something for someone you MUST take a proactive approach in keeping the customer informed.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
169880
5 screenshots
92921
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

AI Field Management

Top Features
32/39
  • Billing & Invoicing
  • Customizable Fields
  • Documentation Management
  • Payment Collection in the Field
  • Resource Allocation
  • Service Level Agreement (SLA) Management
  • Workforce Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • CRM
  • Customizable Forms
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • File Storage
  • Forms Management
  • GPS
  • Inventory Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Online Time Clock
  • Quotes/Estimates
  • Real-Time Data
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide Field Service Management Software Features -

The Service Program

24/39
Show Field Service Management Software Features +

AI Field Management

--

The Service Program

--

AI Field Management
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
The Service Program
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AI Field Management
  • By Ai Field Management
  • Located in United States
  • Founded in 2017
The Service Program
  • By Westrom Software
  • Located in United States
  • Founded in 2006
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