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Zuper supports a wide variety of industries, serving both residential and commercial service businesses such as solar, manufacturing, HVAC, facility and property maintenance and more!
Whatever SERVICE you do, whether is cleaning pools, cutting lawns, cleaning portable toilets, or repairing something for someone you MUST take a proactive approach in keeping the customer informed.
The ease of use and ability to customize to fix our unique business set up. Friendly customer support who responds as soon as possible to help you.
This has been a journey full of late nights and very meticulous alterations to templates and workflows, and everyone has stuck with us through it all.
We had some push back from our subcontractors in the beginning; however, they now all love it. It has been a HUGE asset to our company and I what I am most proud in accomplishing.
The app interface confused my field staff somewhat.
The ability to customize the platform to best suit the softwares that we use, as well as to mesh well with our workflows is really wonderful.
The team at ccc says the photo upload software can be clunky and may crazy app.
The platform itself streamlines the service process from A to Z and ensures that our team is always set up for success. Another thing that we really love about Zuper is that it's constantly improving.
Does not yet support fleet management features but they are in the roadmap.
The customer support is amazing, and any time I have called with questions, there is always someone willing and able to help me find any possible solutions for my specific difficulties.
Our internet here is awful. We get bounced out of the Service Program when our internet goes down.
That saved us Thousands of dollars in development costs and our customers love it. I would highly recommend that anyone take a look at Westrom Software for their solution.
This system demands a rigid schedule. It seems in order to combine or slip schedules you have to change every task instead of the group.
Hopefully, our service and billing will be accurate and timely. Your IT staff has been great to work with finding solutions to all my issues.
Currently if a task is accidently deleted there is no way to tell what that task was for, or who the customer was.
I think that both versions of the software are excellent. We used the desktop version originally and found it to be an excellent tool for the techs in the field.
There is no 'AUDIT' built into the program to view who may have deleted a task or customer, and to view what the task or customer was.
Prioritize real-user-identified key features according to your needs to find your best fit.
Zuper
The Service Program
Top FeaturesZuper
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The Service Program
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