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JIRA Service Management vs Virtuozzo Containers: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 2,543 reviews from IT Asset Management users.
% Fit
Not enough reviews
Feature ratings
Inventory Management
4.5
Asset Tracking
4.8
Support Ticket Management
4.6
Reporting/Analytics
4.1
Alerts/Notifications
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
Inventory Management
3.0
Asset Tracking
3.0
Support Ticket Management
NA
Reporting/Analytics
NA
Alerts/Notifications
NA
User satisfaction
4.5
User reviews708
Ease of use
4.2
Functionality
4.5
Value for money
4.3
Customer support
4.3
4.5
User reviews30
Ease of use
4.2
Functionality
4.3
Value for money
4.0
Customer support
3.6
Price starts from
/user
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

High-velocity teams looking to optimize their ITSM practices eliminate silos between IT, operations, development, and business teams, resolve requests and incidents fast, and push changes with ease.

Organizations with Windows-dominant environments managed by Microsoft SCCM, for which Mac devices remain a minority. 500+ employees; 100+ Mac users.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-a68d19e0-6bf8-4350-a4b3-08dc6003b090
Heena K
Client Services Lead- EMEA
4.0

Speaker 1: Hi, my name is Heena. I work at Bliss. I'm a client services lead for UK International Market. Bliss is a programmatic DSP. I use Jira as a project management platform, and I rate it four stars. Jira is basically used as a project management tool. We consider each and every programmatic booking that we get at less as a project, and at least 32 people contribute into that project. So from the pre-activation stages to activation, and then the execution, and then finally the reporting and the analytics, and we basically carry it all through Jira. And hence, it's a very important tool in our [inaudible 00:00:48]. I think Jira is very easy to use, easy to navigate, easy to train people on. No additional training is required every time someone is onboarded onto Jira. And also it also keeps logs of all the changes that happened during the project completion. And hence, it's easier to trace back the steps and identify if anything went wrong, et cetera. I think the least things are, sometimes it could take a downtime to get loaded, especially if we are working on a complex project or we have had several months of data onto the single project, then it can be a little bit lagged to download all the information.

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92970
4 screenshots

JIRA Service Management

Top Features
33/38
  • Activity Dashboard
  • Barcode/Ticket Scanning
  • Data Visualization
  • Monitoring
  • User Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Change Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Email Management
  • Incident Management
  • Inventory Management
  • Knowledge Base Management
  • Maintenance Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Reporting/Analytics
  • Requisition Management
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide IT Asset Management Software Features -

Virtuozzo Containers

5/38
Show IT Asset Management Software Features +

JIRA Service Management

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Virtuozzo Containers

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JIRA Service Management
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Virtuozzo Containers
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
JIRA Service Management
  • By Atlassian
  • Located in United States
  • Founded in 2013
Virtuozzo Containers
  • By Alludo
  • Located in Canada
  • Founded in 1999
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