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Frequent event producers selling a minimum of 2,000 tickets/registrations per year. Theater Organizations, Schools, Sports Venues, Performing Arts Venues, Symphonies, Music Venues.
Small to large venues, promoters, and event organizers.
The latest enhancements to the website are terrific. Well thought out, easy to modify, including seating charts, and social distancing option is great.
Confusing to customers when sales get turned off - we have worked through this though w more communication.
Ticket Peak, is easy of use is outstanding and they may not have every bell and whistle some of the more expensive ones does have, it is very stable.
If I have a problem they are there to solve the problem, and the problems have only been on our side. I would certainly recommend Ticket Peak.
TicketPeak is easy to use and has increased its functions over the past two years. They have great customer service and have been great to works with.
It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.
Training was easy, it's very intuitive. Our customers have asked for online technology for a long time and they are happy too with the ease of use of the software.
Some of the weaknesses have been addressed and they have added to what you can do over the past two years.
I am so glad I chose tix.com for our music festival. I am really happy with all the reporting capabilities.
The only complaint I have had is from my customers is they find the task of recovering thier password to be too difficult.
The website is a pleasure, and the customer service is second-to-none. My representative, Steve Moore, has been nothing short of a God-send.
The only negatives that we receive from customers buying tickets is that sometimes, there are difficulties with credit card processing or they have problems entering account information.
I had a great experience using Tix, and I am very thankful for all the help I received from our [SENSITIVE CONTENT.
She even stepped in to do the work on our event management page when she could hear the concern and frustration in my voice.
Our Tix representative has been great to work with throughout the set up process and since the basic setup the Tix team has been gracious with their time to help us personalize membership discounts.
With Tix customer service not available after hours, when most events take place, this has created problems on show day.
Prioritize real-user-identified key features according to your needs to find your best fit.
TicketPeak
Tix
TicketPeak
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Tix
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