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Tix vs GiveSmart: Which is a better fit?

Updated on May 27th, 2024
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Summary
Key features rated by users
Features selected based on 3,672 reviews from Event Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Calendar Management
NA
Payment Processing
4.9
Contact Management
NA
Reporting/Analytics
4.6
Ticketing
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Calendar Management
NA
Payment Processing
4.0
Contact Management
--
Reporting/Analytics
2.5
Ticketing
3.0
User satisfaction
4.9
User reviews166
Ease of use
4.9
Functionality
4.9
Value for money
5.0
Customer support
5.0
3.6
User reviews207
Ease of use
3.3
Functionality
3.4
Value for money
3.1
Customer support
3.3
Price starts from
Not provided by vendor
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Small to large venues, promoters, and event organizers.

Nonprofits, Schools, Universities, Hospitals, 501(c)3

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Kierstin W
Donor Relations and Events Director
2.0

Kierstin: My name is Kierstin. I am the donor relations and event director. And I give GiveSmart a two-star review. And for more reviews, you can check out the link below. So before GiveSmart, we were using 501 Auctions. And we were looking for something that would give our guests the ability to bid on their phones. So we wanted to go away from pen and paper and have more user functionality during the event on the phones for guests. So we chose GiveSmart because you could upload all of the auction items through your computer and guests could view them from their phones and we no longer had to have pen and paper bid sheets. In addition to that, they had a lot of other event management functionality that I really liked. Some of that was that you could set up a text-to-donate number, which is a six-digit number that they could text during the event itself. You could set up individual fundraising pages per campaign or per event. And they had great attending management so I could track the different audiences when they were coming in, communicate with them directly. All of these reasons made GiveSmart a great choice. GiveSmart was fairly easy to onboard with. I didn't have a whole lot of issues getting set up. The dashboard itself was really easy to navigate and it was fine. So for someone looking to purchase GiveSmart, I would recommend that it's good for really simple fundraising events. And if you have needs like peer-to-peer fundraising and auction and text-to-donate, it's great for that. They really encourage you to use all of the functionality. So I would be very upfront with your needs and your timeline. In the beginning of the planning process, we had a situation where they were trying to push a lot of functionality on us really late in the planning process, causing more stress, trying to set up phone calls and meetings I didn't need. The auction features were okay. We actually ended up not using it at all. I think we went back to pen and paper that year because when I actually got into the platform I saw that it was not what I was expecting. It wasn't presentable to a guest at our really nice event. So again, it's great for a really simple fundraising event if it's like for a kids-focused nonprofit or something, but for a more upscale event that needs a little bit more build-out, probably not your best option. We had a lot of seemingly simple functionality that had to be built out on the fly. And so going back and forth with their customer support team wasn't very fun.

How Capterra sources reviews
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User interface
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130794 video thumbnail}
1 Video
9322
4 screenshots
130794
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Control
207
Important
Activity Dashboard
388
Important

Tix

Top Features
20/44
  • Access Control
  • Activity Dashboard
  • Agenda Management
  • API
  • Audience Engagement
  • Badge Management
  • Budget Management
  • Calendar Management
  • Contact Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Exhibit/Vendor Management
  • For Virtual Events
  • Gamification
  • Guest List Management
  • Multi-Language
  • Real-Time Data
  • Role-Based Permissions
  • Room Block Management
  • Speaker Management
  • Sponsorship Management
  • Venue Management
  • Weddings/Parties
  • Alerts/Notifications
  • Attendee Management
  • Barcode/Ticket Scanning
  • Conferences/Conventions
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Email Marketing
  • Event Scheduling
  • Mobile Access
  • Payment Processing
  • Registration Management
  • Reporting/Analytics
  • Seating Map
  • Social Promotion
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticketing
  • Volunteer Management
  • Website Management
See All features
Hide Event Management Software Features -

GiveSmart

17/44
Show Event Management Software Features +

Tix

Tix
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GiveSmart
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tix
  • By Tix
  • Located in UNITED STATES OF AMERICA
  • Founded in 2001
GiveSmart
  • By Community Brands
  • Located in UNITED STATES OF AMERICA
  • Founded in 2017
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