Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Small to large venues, promoters, and event organizers.
Nonprofits, Schools, Universities, Hospitals, 501(c)3
I am so glad I chose tix.com for our music festival. I am really happy with all the reporting capabilities.
The only complaint I have had is from my customers is they find the task of recovering thier password to be too difficult.
The website is a pleasure, and the customer service is second-to-none. My representative, Steve Moore, has been nothing short of a God-send.
The only negatives that we receive from customers buying tickets is that sometimes, there are difficulties with credit card processing or they have problems entering account information.
I had a great experience using Tix, and I am very thankful for all the help I received from our [SENSITIVE CONTENT.
She even stepped in to do the work on our event management page when she could hear the concern and frustration in my voice.
Our Tix representative has been great to work with throughout the set up process and since the basic setup the Tix team has been gracious with their time to help us personalize membership discounts.
With Tix customer service not available after hours, when most events take place, this has created problems on show day.
The best part of GiveSmart is the customization of each event. You are able to tailor it perfectly to fit your needs both virtual and in-person.
Inability to bulk upload images. Inability to reorder campaigns on the Campaign page.
From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a number of other nonprofits.
My only complaint is that the staff person we purchased with the software did not make her flight for our event so we had to make-do with our own knowledge.
We've enjoyed working with Gesture, the customer service is outstanding and the site is easy to use.
Nothing jumps out as negative when I think of GiveSmart.
Ease of use and Dashboard-as well as as detail when I needed to review it. The "live" feature si amazing as well as ability to adjust prices, text messages,etc to gain funds.
E en if you use two vendors you can mask that with software so that we don't have to know. I have had many complaints from folks trying to purchase the online raffle tickets.
Kierstin: My name is Kierstin. I am the donor relations and event director. And I give GiveSmart a two-star review. And for more reviews, you can check out the link below. So before GiveSmart, we were using 501 Auctions. And we were looking for something that would give our guests the ability to bid on their phones. So we wanted to go away from pen and paper and have more user functionality during the event on the phones for guests. So we chose GiveSmart because you could upload all of the auction items through your computer and guests could view them from their phones and we no longer had to have pen and paper bid sheets. In addition to that, they had a lot of other event management functionality that I really liked. Some of that was that you could set up a text-to-donate number, which is a six-digit number that they could text during the event itself. You could set up individual fundraising pages per campaign or per event. And they had great attending management so I could track the different audiences when they were coming in, communicate with them directly. All of these reasons made GiveSmart a great choice. GiveSmart was fairly easy to onboard with. I didn't have a whole lot of issues getting set up. The dashboard itself was really easy to navigate and it was fine. So for someone looking to purchase GiveSmart, I would recommend that it's good for really simple fundraising events. And if you have needs like peer-to-peer fundraising and auction and text-to-donate, it's great for that. They really encourage you to use all of the functionality. So I would be very upfront with your needs and your timeline. In the beginning of the planning process, we had a situation where they were trying to push a lot of functionality on us really late in the planning process, causing more stress, trying to set up phone calls and meetings I didn't need. The auction features were okay. We actually ended up not using it at all. I think we went back to pen and paper that year because when I actually got into the platform I saw that it was not what I was expecting. It wasn't presentable to a guest at our really nice event. So again, it's great for a really simple fundraising event if it's like for a kids-focused nonprofit or something, but for a more upscale event that needs a little bit more build-out, probably not your best option. We had a lot of seemingly simple functionality that had to be built out on the fly. And so going back and forth with their customer support team wasn't very fun.
Prioritize real-user-identified key features according to your needs to find your best fit.
Tix
Top FeaturesGiveSmart
Tix
Products similar to those you're currently comparing: