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|| Education (High schools, colleges, universities) || Theatres & PACs || Concerts || Fairs & Festivals || Non-profits || Conventions || Conferences || and more...
Small to large venues, promoters, and event organizers.
The customer service is outstanding on all three levels: 1 As the administrator, I have great access to support and both questions and issues are handled quickly.
Perhaps this is due to our website software - WIX- but that was slightly annoying for our users.
Purple Pass was even on-site day of the event and the representative were very professional, helpful and friendly. Successful Event; extremely pleased with Purple Pass and their team.
I really don't have any complaints or unhappiness with Purple Pass. We have used other providers in the past, but are unlikely to change.
I liked how it was easy to upload photos/videos and and a description to your event page. They also had great customization features that you can do with your event.
I found the "promoter site" portion of the software to be very convoluted and confusing. It's not at all easy or intuitive to try to follow or to find things.
Help line supports the magnificent features of the website; namely, video/ audio great/ ticket management charts magnificent also.
Purple Pass Techs were there to solve problems. None of which were caused by their hardware or software setup.
I am so glad I chose tix.com for our music festival. I am really happy with all the reporting capabilities.
The only complaint I have had is from my customers is they find the task of recovering thier password to be too difficult.
The website is a pleasure, and the customer service is second-to-none. My representative, Steve Moore, has been nothing short of a God-send.
The only negatives that we receive from customers buying tickets is that sometimes, there are difficulties with credit card processing or they have problems entering account information.
I had a great experience using Tix, and I am very thankful for all the help I received from our [SENSITIVE CONTENT.
She even stepped in to do the work on our event management page when she could hear the concern and frustration in my voice.
Our Tix representative has been great to work with throughout the set up process and since the basic setup the Tix team has been gracious with their time to help us personalize membership discounts.
With Tix customer service not available after hours, when most events take place, this has created problems on show day.
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Purplepass Ticketing
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Purplepass Ticketing
Tix
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