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Manage virtual, hybrid, and in-person events from start to finish with Accelevents!
Small to large venues, promoters, and event organizers.
The amount of features was perfect for what we needed and the support was extremely responsive and helpful.
The customer service is horrible. You correspond via chat.
The ability for guests to select their own seat or table location has been an even bigger plus than we first imagined. Customer service is also fantastic— immediately responsive.
He made a rude scoff about how someone might not have an email address. I explained to him that we serve the elderly and disabled population and that many of them may not have an email address.
It's great, the analysis tools and real-time reports allow me to track the success of my events in detail, improving decision making for future projects.
I'm moving on to another platform. I miss the days when customer service mattered.
The customer service at Accelevents is superb. I have work with many systems/platforms and by far this is the best customer service and response time I have ever experienced.
The logo sizes are a bit difficult to nail down too.
I am so glad I chose tix.com for our music festival. I am really happy with all the reporting capabilities.
The only complaint I have had is from my customers is they find the task of recovering thier password to be too difficult.
The website is a pleasure, and the customer service is second-to-none. My representative, Steve Moore, has been nothing short of a God-send.
The only negatives that we receive from customers buying tickets is that sometimes, there are difficulties with credit card processing or they have problems entering account information.
I had a great experience using Tix, and I am very thankful for all the help I received from our [SENSITIVE CONTENT.
She even stepped in to do the work on our event management page when she could hear the concern and frustration in my voice.
Our Tix representative has been great to work with throughout the set up process and since the basic setup the Tix team has been gracious with their time to help us personalize membership discounts.
With Tix customer service not available after hours, when most events take place, this has created problems on show day.
Alicia: Hi, my name is Alicia. I'm a freelance marketing and event consultant. I work in the event industry and I give Accelevents a 5 out of 5. My event was moving from a live event to a virtual event, and so in researching the various options, we didn't as much love some of the other platforms such as Whova or Event Farm. They just did not have the functionality we were looking for as networking and connection were incredibly important to the event and its participants. When we discovered Accelevents, we realized that its functionality around video chat components, networking, the ease of use in terms of setting up our event within its platform, was going to be the obvious reasons why it was the best for our virtual event this year. When we started to use the Accelevents platform, we found it very easy to dive right in and start building our virtual event immediately. It has a very easy layout in terms of where you find different components, how to set up your event, how to build profiles, how to import speakers and sessions. We found it incredibly easy also to connect with the customer service team, they were immensely responsive, and if we needed a answer in a very, very rapid sort of sense, the online help section within the website is one of the best I have ever come across, and we found so much help between those two options. I don't think I realized just how easy Accelevents was going to be from start to finish, in terms of knowing that we could customize the platform, so, so easily between color palettes and graphic design elements, also just being able to jump on video chat functioning within the platform to understand it with one of the customer service reps was a huge, huge benefit. And ultimately day of our event, our attendees loved being able to interact with one another, whether that was via the virtual chat function, which as organizers also came incredibly in handy as we were offering different announcements throughout the day. But also just the incredible feedback about how our attendees still felt that they got just as much out of this virtual event as they did with previous live versions of this event was really, really exciting and also fantastic to know that we hit that goal, especially.
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