# Compare Tix vs TicketSpice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Tix and TicketSpice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/9322-146463/Tix-vs-TicketSpice

---

# Tix vs TicketSpice Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TixTicketSpice2/4 selected

[Tix](https://www.capterra.com/p/9322/Tix/)[4.8 (192)](https://www.capterra.com/p/9322/Tix/reviews/)

[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[4.8 (105)](https://www.capterra.com/p/146463/TicketSpice/reviews/)

[## Tix](https://www.capterra.com/p/9322/Tix/)[4.8 (192)](https://www.capterra.com/p/9322/Tix/reviews/)

Starting Price

$0.25

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

KS

SN

Based on [192 reviews](#user-reviews)

Positive

190

Neutral

2

Negative

0

[## TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[4.8 (105)](https://www.capterra.com/p/146463/TicketSpice/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

cC

SM

Based on [105 reviews](#user-reviews)

Positive

102

Neutral

0

Negative

3

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,312 reviews from ticketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Not enough reviews

Feature ratings

Ticket Reservations

4.9

Registration Management

4.3

Mobile Access

4.1

Event Management

\--

Sales Reports

\--

80%Fit

High performer

Feature ratings

Ticket Reservations

4.6

Registration Management

4.9

Mobile Access

4.6

Event Management

3.8

Sales Reports

4.5

User satisfaction

User satisfaction

4.8

User reviews[192](https://www.capterra.com/p/9322/Tix/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.9

User satisfaction

4.8

User reviews[105](https://www.capterra.com/p/146463/TicketSpice/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$0.25Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Tix is used by performing arts venues, colleges, universities, sporting events, dance schools, live music venues, casinos, film festivals, museums, and religious organizations.

Best for

Event organizers, festival coordinators, attraction managers, nonprofit organizations, and reservation services.

## User reviews

Pros & cons

KS

Katrina S.

President

> "The ability to pay for reservations online has been a huge help, and we hope for more digital enhancements (namely, the ability for customers..."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7016124)

VR

Verified Reviewer

Product owner

> "Outdated hardware integration, like clunky credit card swipers instead of scanners, hampers check-in"

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7103398)

SN

Susan N.

Owner

> "For the most part, I like the ease in setting up an event and the report functions. If there is information I need, I can usually find a..."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7012726)

RJ

Rhonda J.

Boxoffice Coordinator

> "Not being ablevto set up our own seating charts. And not being able to delete ones we no longer used."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7012366)

AD

Alex D.

PRESIDENT

> "Enhancing the user interface to be more intuitive and adding features that automate or streamline repetitive tasks would greatly reduce manual..."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7012307)

LF

Logan F.

Director of Arts

> "They seem to have trouble logging in and selecting performances on their own."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7016144)

FB

Frank B.

Box Office Manager

> "Customer support is wonderful and helpful and immediately responsive. Whenever I find a bug or ask for a feature enhancement, my requests and..."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7011715)

CC

Connie C.

Box Office Voluntee

> "Customer service via a phone call to our service manager takes a while."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7011793)

AD

Alex D.

PRESIDENT

> "As an event promoter and ticket seller, I've found Tix.com to be an excellent solution for handling all my basic needs."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7012307)

MB

MaryEllen B.

Treasurer & CFO

> "We have been locked out of the database when fans are streaming into the ballpark, and it can take a while to get help in these situations. "

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___3600700)

SS

Samantha S.

Event Coordinator

> "Makes it easy for my group to pay us for events we're getting group rates for."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___7016212)

ED

Erik D.

Mentalist

> "How the group rates are set up is a little funky."

[See full review](https://www.capterra.com/p/9322/Tix/#Capterra___4564724)

[View Reviews](https://www.capterra.com/p/9322/Tix/reviews/)

CC

Christa C.

CEO

> "Support to ticket holders from my end with requests and information, i.e., for change in reservation, etc., is very user..."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6339864)

Ash U.

Director

> "I rely on being paid efficiently, reliably and promptly. If you rely on ticket money to support your event expenses, this..."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___7107957)

SM

Stephanie M.

Office Manager

> "The templates offer many different scenarios so we easily found one that would fit our business."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6552746)

Ash U.

Director

> "I chatted someone at 8am for support with a topic and at 2:21 that day, they still hadn't resolved the issue."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___7107957)

TF

Teresa F.

Director Operations

> "We switched from EventBrite to TicketSpice and have not remotely regretted our choice. "

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6348217)

KH

Kennedy H.

Founder

> "As a non-profit organization, these fees significantly impacted our budget and were not clearly communicated upfront."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6810148)

JC

Jason C.

Managing Member Business Developement

> "It’s easy to use, I even can customize pages easily."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6543988)

CP

Carey P.

Owner

> "At times, tickets just purchased don’t show up to be scanned in."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6811959)

MT

Michelle T.

Management

> "Ticketspice has simplified our online ordering process and makes it easier for people to learn about our business and..."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___3832631)

MA

Mandy A.

self

> "It makes the person you "transfer" to pay for the ticket and then supposedly will refund your money. But nowhere in the..."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#SoftwareAdvice___4828460)

SM

Stephanie M.

Office Manager

> "Once I understood the concept (I have no background in programming or setting up something like this) it was pretty easy..."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6552746)

KH

Kennedy H.

Founder

> "We were shocked to discover that we were charged $600 in processing fees by TicketSpice."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6810148)

JC

Jason C.

Managing Member Business Developement

> "I thought it would be hard to get customers to adopt, but they are!"

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6543988)

MA

Mandy A.

self

> "So its misleading and misrepresented and the customer service never even attempted to explain that to me when I inquired..."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#SoftwareAdvice___4828460)

MW

Michael W.

President Owner

> "I liked the patience and the thoroughness that \[sensitive content hidden\] had with me."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6562759)

KL

Kristin L.

Founder

> "I had a little trouble at first finding a payment processor that would work."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6207274)

DH

David H.

Ticket Lead

> "Support is very good through the chat system. And if there is not an off-the-shelf Help for your question, the..."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___4814001)

MB

Mitchell B.

Tech Coordinator

> "One of our biggest concerns is for our live stream events and people sharing their email with the access information. "

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___4349990)

SM

Stephanie M.

Office Manager

> "All in a very professional looking platform."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6552746)

MA

Mandy A.

self

> "It doesn't really transfer. "

[See full review](https://www.capterra.com/p/146463/TicketSpice/#SoftwareAdvice___4828460)

TH

Tara H.

Admin

> "Customer service is friendly and efficient."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6603411)

SW

Seth W.

President

> "A little confusing in setting up your tickets."

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___3829662)

SM

Stephanie M.

Office Manager

> "Everyone I have worked with at TicketSpice is pleasant, friendly, encouraging and fun!"

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___6552746)

MB

Mitchell B.

Tech Coordinator

> "This is something that is not necessarily easily figured out and I'm not fully confident it's been recorded properly. "

[See full review](https://www.capterra.com/p/146463/TicketSpice/#Capterra___4349990)

[View Reviews](https://www.capterra.com/p/146463/TicketSpice/reviews/)

## User interface

[Tix](https://www.capterra.com/p/9322/Tix/)

4.82 (192)

[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)

4.80 (105)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Tix

Top features

38/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/9322/Tix/#features)

TicketSpice

35/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/146463/TicketSpice/#features)

### Recognition

Tix is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value TicketingSoftware (2022) 

TicketSpice is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value TicketingSoftware (2025) 

Best Value TicketingSoftware (2024) 

Best Value TicketingSoftware (2022) 

### Deployment & support

Tix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TicketSpice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Tix

-   By Tix
-   Located in United States
-   Founded in 2001

TicketSpice

-   By Webconnex
-   Located in United States
-   Founded in 2008

## Popular Comparisons

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[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[4.80 (105)](https://www.capterra.com/p/146463/TicketSpice/reviews/)

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Features

4.6

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Ease of Use

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[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[4.80 (105)](https://www.capterra.com/p/146463/TicketSpice/reviews/)

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Features

4.6

4.7

Ease of Use

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[Tix](https://www.capterra.com/p/9322/Tix/)[4.82 (192)](https://www.capterra.com/p/9322/Tix/reviews/)

vs

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Features

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[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[4.80 (105)](https://www.capterra.com/p/146463/TicketSpice/reviews/)

vs

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[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[4.80 (105)](https://www.capterra.com/p/146463/TicketSpice/reviews/)

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