Tix vs On the Stage: Which is a better fit?

Our Tix representative has been great to work with throughout the set up process and since the basic setup the Tix team has been gracious with their time to help us personalize membership discounts.

The only complaint I have had is from my customers is they find the task of recovering thier password to be too difficult.

The website is a pleasure, and the customer service is second-to-none. My representative, Steve Moore, has been nothing short of a God-send.

The only negatives that we receive from customers buying tickets is that sometimes, there are difficulties with credit card processing or they have problems entering account information.

I had a great experience using Tix, and I am very thankful for all the help I received from our [SENSITIVE CONTENT.

She even stepped in to do the work on our event management page when she could hear the concern and frustration in my voice.

I am so glad I chose tix.com for our music festival. I am really happy with all the reporting capabilities.

With Tix customer service not available after hours, when most events take place, this has created problems on show day.

Easy to implement, and easy to maintain. The staff is friendly, knowledgeable, and very eager to help you succeed.

Zoom in/zoom out function on seating chart is way too sensitive and results in screen getting shrunk or expanded to ridiculous proportions.

They are constantly striving to improve an already great product, and on top of that they are a company that truly cares about your success.

I find it difficult to fix certain mistakes or delete mistake/test shows.

They are constantly striving to improve an already great product, and on top of that they are a company that truly cares about your success.

We had a terrible time with social media integration, and other advertising features and were never able to get help to make them work properly.

Automated e-marketing which is a plus for all your events and they offer merchandise which is amazing as well as easy to use. All around a great ticketing platform that is easy to use by all.

I don't necessarily think that our problems should be something fixed, I just think this platform is for someone who isn't us. I still 100% recommend On The Stage to anyone doing traditional shows.