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ThunderTix vs Tix: Which is a better fit?

Updated on November 3rd, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,277 reviews from Ticketing users.
% Fit
Not enough reviews
Feature ratings
Barcode/Ticket Scanning
4.8
Customer Data Management
4.5
Website Management
4.8
Reserved Seating
4.9
Print-at-Home
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Barcode/Ticket Scanning
4.9
Customer Data Management
4.9
Website Management
5.0
Reserved Seating
NA
Print-at-Home
5.0
User satisfaction
4.8
User reviews259
Ease of use
4.6
Functionality
4.6
Value for money
4.8
Customer support
4.8
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User reviews166
Ease of use
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Functionality
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Value for money
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Customer support
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Price starts from
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

The performing arts -- theatre, symphony, opera, dance, magic, comedy, and live music. All the tools needed to manage a season of events with extensive season subscription options.

Small to large venues, promoters, and event organizers.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Brienne H
Vocal Empowerment Guide, Speaker Trainer
5.0

Brienne: Hi, my name is Brienne, I am the founder of a local marketing agency, and I am the only employee. I rate ThunderTix as a five out of five. The prior platform that I was using was an extension of Snap's website builder called Ecwid, and it became clear very quickly that between the clunky setup and the very minimal features that we needed for this client, that it would not do us any good. I even had to end up hiring out two extra team members part-time, and we all still couldn't figure it out. Ecwid's customer service was terrible, and so it became imperative that we found an easier solution because at that point, I had less than 24 hours to launch the ticketing site for my client. I had a little window of time to research some of the ticketing sites online, and what I appreciated about ThunderTix is they got back to me immediately with some of the questions I had before I chose them, and both the price point and the features we needed to start right off, within a mere day or two, were available immediately. We also knew that we needed a donation ability and fundraising ability to our campaign, and they were very clear that that was easy and possible through their site. Ticketing sites are not my forte. I am someone who likes to delegate out. But because I had about 24 hours to get this launched for my client's performance season that was beginning, I found the ease of setup extremely straightforward, the elements for creating events, for creating donations, for getting the links set and out into my website, into social media, that was really straightforward. Most importantly, this was by far the most exceptional customer service that I've ever received, pretty much from any outside provider that I've worked with, software and otherwise. They responded to my questions, they have tons of trainings, and I needed some quicker turnaround, so they responded to my questions promptly. They're always kind and patient, and for those of you in the ticketing world, this may be something that you're very used to, but for someone learning the platform in such a short amount of time and having that kind of support and encouragement, this made all the difference in me being able to get the product set up, get it out for my client, and ultimately have better results than what they've had in past performance seasons. ThunderTix would be my top choice for anyone primarily because of the ease and straightforward setup. I am someone who likes drag and drop, show me how to do it, visual, and also for their customer service. When you are in a crunch, when there is something that you aren't understanding and you need to know that answer, their customer service and their team has been exceptional. They are prompt with responding, which I really appreciated when I was working on this over weekend hours, for example. And they also are very clear in their instructions. That's the distinguishing factor for some of the other sites that I had been researching, wasn't quite as obvious what the steps were, and for those who are in the ticketing world, this is something that is so comprehensive, even down to the variety and types of reports that you can print. Now, for me, I'm still pretty straightforward, I need just certain data to give to my client, but the reports options are extensive. So whatever you might need, whatever you might need to look at for your event, your ticket types, your patrons, your fundraising campaign, for these elements, there are so many things that I would encourage folks to try with ThunderTix first, and this is me not even yet utilizing all the capabilities that I can tell that their site provides. So I've been really grateful, I would say looking forward, we're going to be adding gift certificates, we're going to be using their built-in mailer and reminders, it's really exciting what's already happened and improved for my client's performance season success, and ticket sales and donations, and I know there's more to come.

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47852 video thumbnail}
1 Video
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5 screenshots
9322
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

ThunderTix

Top Features
39/47
  • Cross Selling Functionality
  • Dynamic Pricing
  • GDPR Compliance
  • Help Desk Management
  • Kiosk Ticketing
  • Multi-Currency
  • Ticket Brokering
  • Venue Management
  • Activity Dashboard
  • API
  • Attendance Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Confirmations/Reminders
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Online Ticketing
  • Onsite Ticketing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real-Time Notifications
  • Registration Management
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Social Promotion
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Wait List Management
  • Website Management
See All features
Hide Ticketing Software Features -

Tix

27/47
Show Ticketing Software Features +

ThunderTix

Tix

ThunderTix
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tix
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ThunderTix
  • By Thunder Data Systems
  • Located in UNITED STATES OF AMERICA
  • Founded in 2000
Tix
  • By Tix
  • Located in UNITED STATES OF AMERICA
  • Founded in 2001
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