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Zoho Recruit vs iCIMS Talent Cloud: Which is a better fit?

Updated on February 4th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 14,295 reviews from Recruiting users.
% Fit
High performer
Feature ratings
Job Posting
4.6
Applicant Tracking
4.5
Candidate Management
4.4
Application Management
4.5
Resume Search
4.2
% Fit
Feature ratings
Job Posting
4.5
Applicant Tracking
4.5
Candidate Management
4.2
Application Management
4.3
Resume Search
4.1
User satisfaction
4.5
User reviews985
Ease of use
4.4
Functionality
4.4
Value for money
4.5
Customer support
4.2
4.3
User reviews831
Ease of use
4.1
Functionality
4.1
Value for money
4.1
Customer support
4.4
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Internal HR Teams, Staffing Agencies, Recruitment Agencies, Corporate HR, Recruiting and Staffing Professionals

With over 4,000 customers, iCIMS' Talent Cloud is made for enterprise organizations with over 100 employees, primarily in the healthcare, financial services, manufacturing, and retail industries.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-1c3ba788-7391-4773-c49d-08d994eeebe0
Faliscia K
Owner
5.0

Faliscia: My name is Faliscia. I am a business owner. I give Zoho Recruit five stars. If you have any questions, click below. Before I actually used Zoho Recruit, I was using Resume Library. Great customer service. However, because they only utilized minimal job boards, they didn't use a lot of the popular job boards, I didn't feel I was getting as many leads as I needed. Zoho Recruit allowed me to actually gain more leads. So as I recruited, I saw more leads come in daily. With Resume Library, I'd be lucky to get maybe one or two recruits a day, or leads, I should say. So that is the reason why ... one of the main reasons why I chose to go with Zoho Recruit. The reason for my rating for Zoho Recruit. Probably a couple of years back, I thought a little differently, but they have definitely stepped their game up a little more than before. I like the fact that they have a new interface. It's clear to see visually. The resolution is nicer. They have a lot more options. They've added a marketplace where you can advertise your job board or your job listings. Their customer service has definitely stepped up a hundred percent. It's 24 hours now. That's probably the biggest thing that I can say. They are there for you 24 hours. I can call them anytime of the day or night and ask questions, get a walkthrough, whatever I need, to work in the system. That is my review for why I chose Zoho Recruit. Customer service is very important to me. Zoho Recruit to get started is very simple. What was very nice about them is they offer a free trial. A very nice thing about them is you don't have to add a credit card to their startups. So you could go in, request a free trial, just put your name and your email address in their signup form, and you could immediately start using their services. They will send you an email that will allow you to get started with some of their training. And if you have issues, you can give them a call and they will help you, even though you're on a free trial. The recommendation that I have for anyone who's interested in using Zoho Recruit is to utilize the free trial. You need to make sure that you could get it. They offer a lot. Their platform is very, very robust. So they offer a lot. So you want to go through each module. Don't get it confused. Zoho has a lot to offer. They have a CRM. They have many components to their company, period. But on the recruiting side, you want to just go through the modules one by one to make sure that you can operate them seamlessly. Definitely test out their customer service. See what you think about it. Do a little research. Look at their reviews, of course. And then you can make a conscious decision if you want to utilize their services.

How Capterra sources reviews
View all video reviews
Anthony O
Aide
5.0

Anthony: I'm Anthony, senior HR business partner. Our organization has 80,000 employees and I give iCIMS five rating. Prior to iCIMS, we had PeopleSoft as our applicant tracking system and PeopleSoft had some limitations in terms of resume search. Having iCIMS allows you to optimize your candidate search and manage candidates more quickly and appropriately, and candidates have a better candidate experience. iCIMS is a great tool. It has a great user interface both for the talent acquisition recruiter, the hiring manager, as well as prospective applicants. It allows you to engage with candidates even if you don't have an open position, which it allows you to keep your pipeline warm. iCIMS Is very easy to set up both as an initial tool for an applicant tracking system or to migrate data from your previous applicant tracking system or your HRMS system for your talent acquisition needs. It's easy to use. It is a platform that is pretty quick for hiring managers and recruiters to get used to and use effectively immediately. Anyone who decides to use iCIMS as an applicant tracking system and as a candidate management pool, I would suggest also adding on SkillSurvey. And when you have SkillSurvey coupled with iCIMS, it allows you to conduct references for prospective candidates and your time to fill will decrease in a expeditious manner. So anyone who is considering iCIMS, I would suggest having an add-on with SkillSurvey to optimize both your candidate experience as well as your time to fill.

How Capterra sources reviews
View all video reviews
User interface
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1 Video
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1 Video
125768
3 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Zoho Recruit

Top Features
37/44
  • Billing & Invoicing
  • GDPR Compliance
  • Job Board
  • Process/Workflow Automation
  • Referral Management
  • Searchable Database
  • Talent Pool
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Applicant Tracking
  • Application Management
  • Assessment Management
  • Background Screening
  • Boolean Search
  • Calendar Management
  • Candidate Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • CRM
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Internal HR
  • Interview Management
  • Job Posting
  • Job Requisition
  • Mobile Access
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Reminders
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Task Management
  • Third-Party Integrations
See All features
Hide Recruiting Software Features -

iCIMS Talent Cloud

33/44
Show Recruiting Software Features +
Zoho Recruit
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
iCIMS Talent Cloud
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Recruit
  • By Zoho
  • Located in United States
  • Founded in 1996
iCIMS Talent Cloud
  • By iCIMS
  • Located in United States
  • Founded in 1999
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