# Compare ArcGIS vs Google Maps 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ArcGIS and Google Maps based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/93333-227511/ArcGIS-vs-Google-Maps --- # ArcGIS vs Google Maps Features and Cost Comparison Last updated May 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ArcGISGoogle Maps2/4 selected [ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[4.6 (503)](https://www.capterra.com/p/93333/ArcGIS/reviews/) [Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[4.7 (1,836)](https://www.capterra.com/p/227511/Google-Maps/reviews/) [## ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[4.6 (503)](https://www.capterra.com/p/93333/ArcGIS/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.6 Ease of Use 3.9 Customer Service 4.1 Reviews Sentiment Based on [503 reviews](#user-reviews) Positive 478 Neutral 19 Negative 6 [## Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[4.7 (1,836)](https://www.capterra.com/p/227511/Google-Maps/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.3 Reviews Sentiment Based on [1,836 reviews](#user-reviews) Positive 1,769 Neutral 54 Negative 13 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 93%Fit High performer Feature ratings Data Mapping 4.6 Data Import/Export 4.6 Geographic Maps 4.7 Geolocation 4.5 Map Creation 4.7 100%Fit Missing features Feature ratings Data Mapping NA Data Import/Export NA Geographic Maps 4.7 Geolocation 4.8 Map Creation 4.5 User satisfaction User satisfaction 4.6 User reviews[503](https://www.capterra.com/p/93333/ArcGIS/reviews/) Ease of use 3.9 Functionality 4.6 Value for money 4.0 Customer support 4.1 User satisfaction 4.7 User reviews[1,836](https://www.capterra.com/p/227511/Google-Maps/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Web, on-prem and mobile solutions to help businesses with mapping, data management, predictive modeling, geocoding and more. Best for Travelers, commuters, and people looking for directions ## User reviews Pros & cons DH Daniel H. Power Platform Developer > "ArcGIS offers a highly intuitive interface, robust mapping features, and excellent data visualization tools for professionals." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6826127) BM Benjamin M. Civil Engineer > "Most tasks can be completed with a basic licence, but when additional licensing is required for a certain tool the software has..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6865423) AP Anthony P. GIS Supervisor > "The ArcGIS eco-system has come a long way and now incorporates mobile workflows and data entry to enable an enterprise-wide..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7039960) TK Tim K. Draftsman > "It does feel like it was designed by data analysists, not people who'd actually utilize it," [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7048487) AO Alanna O. Systems Analyst Trainee > "The analysis tools make it easy to perform complex tasks and allows detailed / high quality visualization for mapping." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6820160) BP Boston P. Broadband > "Also some of the add in county functions struggle to load." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6858364) MS Mike S. IT Manager > "Don't underestimate how complex the underpinning logic is, however it manages to present relatively complex data manipulation in..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6462304) VR Verified Reviewer Consultant > "Besides, customer support is not the best quality for this product." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6652482) RH Rod H. Civil Engineer III > "We found the software to easily learn if you have training in other CAD software." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7112328) Osmond E. Data Analyst/GIS Analyst > "I have found that one of the least enjoyable aspects of ArcGIS is the steep learning curve associated with the software...." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4529327) RH Rod H. Civil Engineer III > "Integrated well with local government GIS." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7112328) KD Khaled D. customer service agent > "I do not like much the paid features for it is so expensive for me" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6076183) OA Oumaima A. research analyst > "ArcGIS provides a comprehensive suite of tools and functionalities for managing, analyzing, and visualizing geospatial data." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4879730) VR Verified Reviewer Nurse consultant > "user interface isnt very intuitive for someone who has never used a program like this before" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6012117) VR Verified Reviewer Consultant > "One of the things I like the most, is that it's really easy to edit features, something that may be tedious with other..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6652482) VR Verified Reviewer Graduate Engineer > "The application frequently crashes when managing a large amount of data (at least the version that I use)." [See full review](https://www.capterra.com/p/93333/ArcGIS/#GetApp___4451340) OA Oumaima A. research analyst > "ArcGIS enables me to leverage location-based data to gain valuable insights into my business operations." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4879730) Mohammad Anas S. Project Engineer Electrical > "The loading time is too much, even we are using computers with good spec some times we are stuck and have to restart it.." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4391495) AA Ana A. Estagiário de Investigação > "Overall, it’s a robust tool for mapping and data analysis." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6700798) VR Verified Reviewer Mechanical Engineer > "Most of the geographical maps for screening are outdated and are not specific to the latest." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4177105) SP Surya P. GIS expert > "last 6 years im working with ArcGIS software.the best part is visualization and professinal data quality and Delivery also..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6014883) Osmond E. Data Analyst/GIS Analyst > "Also, the software can be quite expensive for individuals or small businesses, which can be a barrier to entry for some users." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4529327) Mahmut Halil Ö. Researcher > "It is useful for editing a map of anything you need." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6457130) TY Thomas Y. Project Manager > "Cannot interface with total station for data collection (from what I can tell)." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4761230) Joseph M. Senior Engineer > "Overall, ArcGIS has been a crucial tool for my geospatial projects and has significantly increased my productivity while using..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4798060) VR Verified Reviewer Mechanical Engineer > "Lacks street view for viewers to notice the recent changes." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4177105) NC Nicholas C. Consultant > "Tools / mapping capabilities were useful in helping to visualise otherwise complex and difficult to understand datasets" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___5069443) VR Vanessa R. Geologist > "However, the cost is too high, the licences should be free for students" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3931524) NC Nicholas C. Consultant > "UI / UX is generally intuitive and well-organised which is helpful especially for beginners / infrequent end-users who do not..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___5069443) SBA Setegn Bayabil A. University Lecturer > "It needs specific data and somewhat it is not easy for beginners." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4463968) OA Oumaima A. research analyst > "It offers a robust and versatile platform that caters to the needs of various industries and sectors" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4879730) TY Thomas Y. Project Manager > "Occasional software crash with no auto-save." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4761230) FS Ferryn S. Project Manager > "I like the ability to see the locations of all sites currently working on and that as a manager you are able to plan the best..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3698112) BH Brittany H. VP Analytics > "Sometimes it can be slow at processing." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4462830) VR Verified Reviewer Technical Consultant > "I highly recommend ArcGIS for users in the urbanism, geographical and territorial fields because it can create any cartography..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6166238) WC William C. Field Technician > "One thing that is difficult about this product is just figuring out how to use it." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3714839) RL Raju L. Assistant Professor > "Provides a wide range of tools and features for mapping, geocoding, spatial analysis, and data visualization.3." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4647668) WZ Winnie Z. Engineer in Training > "Some of the functions are difficult to remember and I often had to refer to tutorials to figure out what to do, tools were not..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3511805) SB Sangeeta B. Intern > "I have liked the output GIS map to be integrated into my research." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___5049576) BH Brian H. Assistant Utilities Director > "One such example is just the login screen to the AGOL mobile apps causes our users frequent struggles as they can't remember the..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2742718) VR Verified Reviewer Consultant > "In general, it's pretty easy to use." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6652482) YY Yusuf Y. Land and Water Officer > "Tonnes of some bugs and issues with ArcGIS Pro" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3296946) CE Corey E. Financial Analyst Associate > "You can make infographics at the click of a button, and you can do some great site suitability analysis." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4607620) Ramiro B. GIS Technician > "The license is kind of expensive when you're a student or a beginner." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2920457) Rajeeb M. Electrical Engineer > "The software is very helpful in tracing a and locating the route of utility structures form the pre recoded data available." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4456790) TT Timothy T. Database Administrator > "The number of navigable menus and sub-menus in the home screen of the project can be exhausting to figure out without doing..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2212126) AC Arthor C. SMRG Officer > "This software is great for mapping a specific area and providing information on assets and routes in real time." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4432340) JS Jayaprakash S. Town Planner > "Cost is the only drawback in using this software" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2966740) FD Francisco D. geologist > "Wide range of applications and features, including mobile apps, visualization tools and data management solutions." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4571013) Kevin W. GIS Coordinator > "There are fun errors that are legendarily frustrating." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3511004) RL Raju L. Assistant Professor > "Offers robust online and mobile capabilities for sharing and collaborating on geospatial data." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4647668) BH Brian H. Assistant Utilities Director > "However online documentation can be difficult to find, and is frequently written in ways that require an in-depth understanding..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2742718) FD Francisco D. geologist > "Ability to share information and collaborate with other teams and organizations, thanks to its cloud-based platform." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4571013) RN Rachael N. Student Engineer > "It took some time to get a good grip on the program, and there wasn’t any company lead guidance we could draw from." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2795381) Osmond E. Data Analyst/GIS Analyst > "It also has a wide range of features and tools that make it easy to customize my maps to my specific needs." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4529327) AK Athira K. research scholar > "Cost is the major problem with small organizations as well as for students" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2643556) Chanchala D. Town Planner > "The important thing is ArcGIS provides a data conversion facility using a conversion toolset." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3588319) NEEMA K. Environmentalist > "The most frustrating attribute of the Arc GIS software was the fact that my laptop crashed a lot!" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2834788) GD Gm D. KTF > "ArcGIS is a powerful mapping tool that can handle lots of data and delivers excellent report-worthy maps" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4651512) TT Timothy T. Database Administrator > "This is NOT the Microsoft Powerpoint of data display." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2212126) BH Brittany H. VP Analytics > "It's great that you can save custom reports and create nice looking infographics quickly." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4462830) UZ Urja Z. Geologist > "It can take up a little space and sometimes can become very slow." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2527388) LEWIS M. urban planner > "The fact that planners can use it to do variety of analysis including transportational analysis,geographical analysis,economic..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2897131) HA Hassan A. Research Assistant > "The software has some log in issues." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2197154) VR Verified Reviewer Graduate Engineer > "Planning and implementation are greatly facilitated by tools like AutoCAD, Google Earth, and all databases." [See full review](https://www.capterra.com/p/93333/ArcGIS/#GetApp___4451340) Austin H. Environmental Consultant > "Can easily get lost in the complexity of the interface, common." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2453922) BS Ben S. Marketing Coordinator > "Overall, we love integrating ArcGIS maps into our overall marketing strategy with easy integration into our websites that allow..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2981129) Shehan M. civil engineer > "Due to unavailability of any close competitor , I am yet to find a Con about this software." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2214478) Mohamad R. Civil Engineer > "For a Civil Engineer as myself, the best thing about this software is that it gives you important data for a specific property,..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3156388) GB Gustavo B. Student > "Its expensive compared to the one i use today, so i stopped using arcgis" [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2615322) JS Jayaprakash S. Town Planner > "ArcGIS online is a web based solution for spatial mapping which contain almost all the features available in the desktop..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2966740) VR Verified Reviewer Business Analyst > "Very laggy and clunky feeling." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2189483) Carlos B. PhD Agricultural Sciences > "ArcGIS has permitted you to show map information in an outwardly engaging manner and give broad investigation of geographic..." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3364333) NEEMA K. Environmentalist > "However, I can't afford the software for my convenience." [See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2834788) [View Reviews](https://www.capterra.com/p/93333/ArcGIS/reviews/) Emma B. Financial Controller > "I use it for area mapping, as it is also great for searching for restaurants, things to do, places of interest, etc., which makes it valuable for..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7083897) FM Flavio M. Senior QA Analyst > "Sometimes integration between web browser searches and app does not happen as expected, so I need to re-search in app the destination I am going to,..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7110710) ET Eldho T. battery test tecnition > "Users value the ability to set specific "Depart at" or "Arrive by" times, which is particularly helpful for appointments or catching the last..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7130010) JB Jonathan B. HR and Operations Analyst > "The biggest con about Google Maps at times is that it gives me a route but sometimes I'll do my own detour and the time will go down even more." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7065964) NO Niamh O. researcher > "It has the most up to date maps and accurate times of journeys, showing alternative routes and routes with less and more traffic." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7109817) VR Verified Reviewer Leasing Consultant > "What I don't like about Google Maps is the constant need to update the app, and it not working unless the app has been updated." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7122554) FM Flavio M. Senior QA Analyst > "Use Google Maps on my personal activities, think the accuracy on real time updates on journeys is quite good." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7110710) RR Rebecca R. Production manager > "In areas with weak signal or poor GPS accuracy, directions can lag or briefly become unreliable." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7139354) WMB Wesley M. B. Digital Communications Director > "The ability to pin, share, and visually explore locations made our events less difficult to plan, and our team more comfortable in the field." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6833067) TH Tom H. Insight Executive > "It doesn't always give accurate information regarding road closures or upcoming delays - a few times I have been told to exit because there is a..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6843077) SP Sara P. Director of Operations > "I especially appreciate how it can suggest quicker routes, which helps us stay on schedule and avoid unexpected issues" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7066072) NT Naouel T. Review google maps > "Google Maps' occasional inaccuracies in live traffic updates can be frustrating. While generally reliable, these inaccuracies can lead to unexpected..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6352524) Enish S. Project Manager > "What I really like about Google Maps is that from real-time traffic updates to business details, reviews, and street views, it’s an all-in-one tool..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6599342) JB Joanna B. Bakery Owner > "It can be hard to make edits to it, and I don't always know the best way to utilize SEO with it to my advantage." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6815621) SS Shubham S. Swiggy delivery boy > "so i have to ask people in the belongings for the perfect address of my client it also shows perfect time and spot at what time i will reach there or..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6621097) CC Chris C. Founder > "The thing I like least about Google Maps is that is that if you don't have the app installed, the user interface isn't very clean." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6829868) EC Ewan C. Billing and Accounts Administrator > "It helps save hours of planning and scheduling, especially when coordinating multiple service calls across broad geographies." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6848976) BL Blake L. graphic designer > "I dislike it because of the limited offline functionality same as it requires a internet connection to function properly." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6852266) DY David Y. Owner > "The directions have always been spot-on and the mapping features allow me to zoom in as if I were on the road itself, getting a birds-eye view and..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7026884) AM Alexander M. Repair technician > "The only thing i dont like about google maps is that it will sometimes try to recommend me with routes that take longer times and have tolls when the..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6456597) RM Rachael M. Dietitian > "Mainly use GPS tool for navigating routes, which is very helpful given the customizability tool like avoiding ferries or tolls, etc., that can be..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6401035) MG Milagros G. Beauty Salon - Content creator and Social Media Manager > "Also, occasional issues with pin location accuracy can confuse new clients." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6818636) SS Stephen S. Manager > "I like how Google maps gives you real time traffic updates as well as information on items in the road, stopped cars as well as speed traps." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6798030) Subhobrata S. Co Founder and Lead- Client Success > "Sometimes Maps stops working in weak signal areas, or congested localities." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6833305) ANM Angella Nakato M. Public Relations Officer > "Google map has all places listed the public places and I like the traffic estimator feature which estmates traffics from places and suggest me good..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6446753) MB Manpreet B. Council Liaison > "I also find sometimes the interference of cell towers can cause some commotion or delay in directions." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6879390) NT Naouel T. Review google maps > "It's my go-to for both daily commutes and travel, thanks to its reliability and seamless integration with other Google services like Street View." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6352524) DO Dasha O. Manager > "Sometimes I experience a glitch where my music is not on the bottom bar, but It could be from my phone, not application." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6545687) JB Jonathan B. HR and Operations Analyst > "I want to be able to easily save addresses or locations that I go to pretty often." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7065964) JM JIGAR M. Clinical research Coordinator > "Extended use can be draining battery life of mobile devices." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6863392) Haimi T. Market Analyst > "I love the route optimisation (one can optimise for fastest and/or most economical route) and we often check Google Maps even to destinations we're..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6307590) Subhobrata S. Co Founder and Lead- Client Success > "Also, it does not seem to be able to differentiate between one side of the road and thecl other, very well." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6833305) MO Marina O. President > "Reliable and consistently updated product that helps find your way even in unexpected situations like natural disasters" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7070148) GB Gina B. Admin. Assistant > "Home is usually on the main page, but I have to hit the 'Search' bar at the top to find other favorite destinations, which is not convenient at times." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6655087) LD Laura D. Medical Coder > "I love the integration of Google Maps with other Google features, such as locating the nearest gas station and routing me there with the push of a..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6615069) NJ Nicole J. Professional Reviewer > "I don't like that I have to tap the back button multiple times if I decide to exit the navigation before I reach my destination." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6547968) RR Rebecca R. Production manager > "It’s a highly reliable navigation tool that makes traveling, commuting, and exploring new places much easier." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7139354) JA Julian A. IT Technician > "I do not like how there will be glitches at times that error out and make you zoom out of the map." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6772617) SEH Serge Edmond H. Mobilizer > "What I like most about Google Maps is its accuracy and reliability in providing traffic updates, and location details, making it easy to get to any..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6675097) Enish S. Project Manager > "It's occasional inaccuracies in remote or newly developed areas is the least enjoyable aspect of Google Maps for me," [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6599342) ET Eldho T. battery test tecnition > "Users love the "unmatched" Street View for virtually visiting locations before arriving." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7130010) CM Claire M. Engineer > "Occasionally has wrong store hours which can be annoying and the pop ups while I am driving are distracting." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6803963) EL Edward L. Manager > "It is integrated with the Android phone and capable of saving offline map data and that's just another plus" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6887697) VR Verified Reviewer General worker > "Guys this app deserve free mode because we only get directions only if we got data ..its unfair to us longtime users..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6311705) RR Rebecca R. Production manager > "The ability to switch between driving, walking, and transit directions is very convenient." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7139354) SMSA S M Sahul A. Quality Speacialist > "Continuous GPS usage can quickly Drain my phone battery." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6676175) MG Milagros G. Beauty Salon - Content creator and Social Media Manager > "It brings in new clients, helps with visibility, and makes it easy for people to leave reviews and find us fast." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6818636) OOE Omotayo Oluwapelumi E. Virtual Executive Assistant > "Google maps are not often accurate enough especially when using the direction navigator" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6448235) JFR Joe Felix R. Entertainer > "Google Maps even has a program to reward good reviewers by making them Local Guides which there's ten levels of." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7020538) Giorgio G. Quality analyst > "Sometimes the app gives us the long route without any shortcuts and also and does not have up to the minute the latest information on unusual..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___4835358) TH Tom H. Insight Executive > "The live updates feature and the warning of speed cameras, police and collisions are great." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6843077) SF Sandy F. Proj eng > "Starting to get annoying to share maps between maps and earth tools" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6742688) SP Sara P. Director of Operations > "It’s reliable and easy to use, and for our fleet, the real-time traffic updates—like accidents or delays—are a huge help." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7066072) VR Verified Reviewer Engineer > "It sometimes gives confusing directions or traffic info." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6470217) KA Kayelee A. Project Coordinator > "I like the community input capacity, the warnings about police or traffic/accidents, and the accuracy of the estimated time of arrival." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6787942) Rakesh M. Jr. Software Engineer > "They usually collects all the data from other users in that area. If the numbers persons with GPS in that particular area is less, its accuracy is..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___5072316) BH Bart H. Head of Content > "I like putting in my adress, my studio and just clicking through the map views to find places or figure out where I'm going." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6858446) ADCT Allan Del Cris T. Customer Service Representative > "Sometimes, address is not accurately pinned." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6638460) MG Milagros G. Beauty Salon - Content creator and Social Media Manager > "I also love how it lets me update my business info, hours, and post promotions quickly." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6818636) CC Cliff C. Team leader > "It doesn't tell me if there's any police blocks or road stops" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6431644) BA BISHNU A. Project Engineer > "Even for a site visit, or visiting to a new location, I use Google Maps." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7092718) GC Giorgi C. Distribution coordinator > "The occasional inaccuracies in live traffic data and the need for a stable internet connection for certain features are minor drawbacks." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6191894) GB Gina B. Admin. Assistant > "Generally, overall, Google Maps is my GO TO app when I need to check the traffic situation coming and going from home or work and when I need..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6655087) TK Tinamarie K. Bilingual QA Specialist > "I dont like that i have to do a deep search if i need to find restaurants or gas stiaons around the area i'm in & doesnt work too well if reception..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___4956536) NO Niamh O. researcher > "I have used it successfully in multiple locations in Ireland, remote areas here and abroad." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7109817) BP Badisa P. Biomedical scientist > "This can occasionally affect navigation accuracy" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6788863) BA BISHNU A. Project Engineer > "Real time traffic update like "Police reported ahead" is what I liked the most." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7092718) AB Anna B. Salon Owner > "I don’t have anything I like the least there is not much of a learning curve ." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7015310) SH Scott H. Disability Support Worker > "How easy it is to search for places that you are looking for and get directions to the location and being able to use it easily on Apple Carplay." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6838439) NH Nadine H. Therapist > "Not always accurate with the “quickest route” option." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6720209) SM Suraj M. Consultant Doctor > "Very friendly user interface, voice assistance is a life saver on bikes, helpful in unknown places and unexplored areas.traffic updates is the best..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6440535) SM Suraj M. Consultant Doctor > "In small cities,rural areas accuracy decreases" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6440535) BB Beau B. Director > "Easy access to information, good layout, intuitive options to assist with journey planning (arrive by time etc)" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6834521) TK Taylor K. People Ops Specialist > "If I had to choose a con, I'd say that sometimes Google Maps gives wrong hours for business, BUT, I know that is something that can be..." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___5069446) AI Alukut I. IT Support Specialist > "I use Google Map to find new places and to discover amazing places for travel touring and navigating directions" [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6444322) VR Verified Reviewer Engineer > "App glitches at times." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6470217) BL Blake L. graphic designer > "I like it overall because of the features and the functionality also that the app can help anyone that needs to know where to go." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6852266) SC Shirita C. Therapist > "Unfortunately Google Maps is not always accurate." [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6697939) GC Garnet C. Driver > "One of my favourite apps for reliability and accuracy when navigating to destinations. " [See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6832135) Meet D. Cloud Engineer > "The app occasionally provides inaccurate directions or outdated information, which can be frustrating when trying to navigate to a new location" [See full review](https://www.capterra.com/p/227511/Google-Maps/#GetApp___6214162) [View Reviews](https://www.capterra.com/p/227511/Google-Maps/reviews/) ## User interface [ArcGIS](https://www.capterra.com/p/93333/ArcGIS/) 4.57 (503) [Google Maps](https://www.capterra.com/p/227511/Google-Maps/) 4.73 (1,836) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 3D Imaging 207 Important Activity Dashboard 150 Important AI Copilot 120 Important ArcGIS Top features 30/32 - 3D Imaging - Activity Dashboard - AI Copilot - API - Census Data Integration - Color Codes/Icons - Data Capture and Transfer - Data Collection - Data Import/Export - Data Mapping - Data Visualization - Generative AI - Geocoding - Geographic Maps - Geolocation - Geotargeting - Image Management - Internet Mapping - Interoperability - Labeling - Location Tracking - Map Creation - Map Sharing - Monitoring - Multi-Location - Reporting/Analytics - Reporting & Statistics - Route Optimization - Spatial Analysis - Statistical Analysis - Third-Party Integrations - Trend Analysis [See all features](https://www.capterra.com/p/93333/ArcGIS/#features) Google Maps 13/32 - 3D Imaging - Activity Dashboard - AI Copilot - API - Census Data Integration - Color Codes/Icons - Data Capture and Transfer - Data Collection - Data Import/Export - Data Mapping - Data Visualization - Generative AI - Geocoding - Geographic Maps - Geolocation - Geotargeting - Image Management - Internet Mapping - Interoperability - Labeling - Location Tracking - Map Creation - Map Sharing - Monitoring - Multi-Location - Reporting/Analytics - Reporting & Statistics - Route Optimization - Spatial Analysis - Statistical Analysis - Third-Party Integrations - Trend Analysis [See all features](https://www.capterra.com/p/227511/Google-Maps/#features) ### Recognition No recognitions have been awarded to ArcGIS Google Maps Best Value GISSoftware (2026)  Best Value GISSoftware (2024)  ### Deployment & support ArcGIS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Maps Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ArcGIS - By ESRI - Located in United States - Founded in 1969 Google Maps - By Google - Located in United States - Founded in ## 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