# Compare ArcGIS vs Google Maps 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ArcGIS and Google Maps based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/93333-227511/ArcGIS-vs-Google-Maps

---

# ArcGIS vs Google Maps Features and Cost Comparison

Last updated May 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ArcGISGoogle Maps2/4 selected

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[4.6 (505)](https://www.capterra.com/p/93333/ArcGIS/reviews/)

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[4.7 (1,842)](https://www.capterra.com/p/227511/Google-Maps/reviews/)

[## ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[4.6 (505)](https://www.capterra.com/p/93333/ArcGIS/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.6

Ease of Use

3.9

Customer Service

4.1

Reviews Sentiment

Based on [505 reviews](#user-reviews)

Positive

480

Neutral

19

Negative

6

[## Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[4.7 (1,842)](https://www.capterra.com/p/227511/Google-Maps/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.3

Reviews Sentiment

Based on [1,842 reviews](#user-reviews)

Positive

1,775

Neutral

54

Negative

13

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,427 reviews from gis software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

92%Fit

High performer

Feature ratings

Data Mapping

4.6

Data Import/Export

4.6

Geographic Maps

4.7

Geolocation

4.5

Map Creation

4.7

100%Fit

Missing features

Feature ratings

Data Mapping

NA

Data Import/Export

NA

Geographic Maps

4.7

Geolocation

4.8

Map Creation

4.5

User satisfaction

User satisfaction

4.6

User reviews[505](https://www.capterra.com/p/93333/ArcGIS/reviews/)

Ease of use

3.9

Functionality

4.6

Value for money

4.0

Customer support

4.1

User satisfaction

4.7

User reviews[1,842](https://www.capterra.com/p/227511/Google-Maps/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Web, on-prem and mobile solutions to help businesses with mapping, data management, predictive modeling, geocoding and more.

Best for

Travelers, commuters, and people looking for directions

## User reviews

Pros & cons

AP

Anthony P.

GIS Supervisor

> "The ArcGIS eco-system has come a long way and now incorporates mobile workflows and data entry to enable an enterprise-wide..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7039960)

Keith K.

Engineering Surveyor

> "Customer support quality is high when you finally reach a senior engineer, but waiting days for a response is a luxury project..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7153172)

DH

Daniel H.

Power Platform Developer

> "ArcGIS offers a highly intuitive interface, robust mapping features, and excellent data visualization tools for professionals."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6826127)

Keith K.

Engineering Surveyor

> "I budget not just for licences but for the hours lost to crashes, silent tool failures, and setup marathons."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7153172)

MS

Mike S.

IT Manager

> "Don't underestimate how complex the underpinning logic is, however it manages to present relatively complex data manipulation..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6462304)

BM

Benjamin M.

Civil Engineer

> "Most tasks can be completed with a basic licence, but when additional licensing is required for a certain tool the software has..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6865423)

RH

Rod H.

Civil Engineer III

> "We found the software to easily learn if you have training in other CAD software."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7112328)

Keith K.

Engineering Surveyor

> "Geoprocessing tools sometimes run silently and produce empty outputs with zero warning."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7153172)

AO

Alanna O.

Systems Analyst Trainee

> "The analysis tools make it easy to perform complex tasks and allows detailed / high quality visualization for mapping."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6820160)

Keith K.

Engineering Surveyor

> "For a small consultancy in Malawi, the fully loaded annual bill forces some very hard conversations."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7153172)

TK

Tim K.

Draftsman

> "It usually handles consistent updates pretty smoothly."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7153501)

BP

Boston P.

Broadband

> "Also some of the add in county functions struggle to load."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6858364)

RH

Rod H.

Civil Engineer III

> "Integrated well with local government GIS."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7112328)

TK

Tim K.

Draftsman

> "It does feel like it was designed by data analysists, not people who'd actually utilize it,"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___7048487)

VR

Verified Reviewer

Consultant

> "One of the things I like the most, is that it's really easy to edit features, something that may be tedious with other..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6652482)

VR

Verified Reviewer

Consultant

> "Besides, customer support is not the best quality for this product."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6652482)

AA

Ana A.

Estagiário de Investigação

> "Overall, it’s a robust tool for mapping and data analysis."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6700798)

Osmond E.

Data Analyst/GIS Analyst

> "I have found that one of the least enjoyable aspects of ArcGIS is the steep learning curve associated with the software...."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4529327)

SP

Surya P.

GIS expert

> "last 6 years im working with ArcGIS software.the best part is visualization and professinal data quality and Delivery also..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6014883)

KD

Khaled D.

customer service agent

> "I do not like much the paid features for it is so expensive for me"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6076183)

Mahmut Halil Ö.

Researcher

> "It is useful for editing a map of anything you need."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6457130)

VR

Verified Reviewer

Nurse consultant

> "user interface isnt very intuitive for someone who has never used a program like this before"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6012117)

NC

Nicholas C.

Consultant

> "Tools / mapping capabilities were useful in helping to visualise otherwise complex and difficult to understand datasets"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___5069443)

VR

Verified Reviewer

Graduate Engineer

> "The application frequently crashes when managing a large amount of data (at least the version that I use)."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#GetApp___4451340)

NC

Nicholas C.

Consultant

> "UI / UX is generally intuitive and well-organised which is helpful especially for beginners / infrequent end-users who do not..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___5069443)

Mohammad Anas S.

Project Engineer Electrical

> "The loading time is too much, even we are using computers with good spec some times we are stuck and have to restart it.."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4391495)

FS

Ferryn S.

Project Manager

> "I like the ability to see the locations of all sites currently working on and that as a manager you are able to plan the best..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3698112)

VR

Verified Reviewer

Mechanical Engineer

> "Most of the geographical maps for screening are outdated and are not specific to the latest."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4177105)

VR

Verified Reviewer

Technical Consultant

> "I highly recommend ArcGIS for users in the urbanism, geographical and territorial fields because it can create any cartography..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6166238)

Osmond E.

Data Analyst/GIS Analyst

> "Also, the software can be quite expensive for individuals or small businesses, which can be a barrier to entry for some users."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4529327)

OA

Oumaima A.

research analyst

> "ArcGIS provides a comprehensive suite of tools and functionalities for managing, analyzing, and visualizing geospatial data."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4879730)

TY

Thomas Y.

Project Manager

> "Cannot interface with total station for data collection (from what I can tell)."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4761230)

RL

Raju L.

Assistant Professor

> "Provides a wide range of tools and features for mapping, geocoding, spatial analysis, and data visualization.3."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4647668)

VR

Verified Reviewer

Mechanical Engineer

> "Lacks street view for viewers to notice the recent changes."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4177105)

OA

Oumaima A.

research analyst

> "ArcGIS enables me to leverage location-based data to gain valuable insights into my business operations."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4879730)

VR

Vanessa R.

Geologist

> "However, the cost is too high, the licences should be free for students"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3931524)

SB

Sangeeta B.

Intern

> "I have liked the output GIS map to be integrated into my research."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___5049576)

SBA

Setegn Bayabil A.

University Lecturer

> "It needs specific data and somewhat it is not easy for beginners."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4463968)

VR

Verified Reviewer

Consultant

> "In general, it's pretty easy to use."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___6652482)

TY

Thomas Y.

Project Manager

> "Occasional software crash with no auto-save."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4761230)

CE

Corey E.

Financial Analyst Associate

> "You can make infographics at the click of a button, and you can do some great site suitability analysis."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4607620)

BH

Brittany H.

VP Analytics

> "Sometimes it can be slow at processing."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4462830)

Rajeeb M.

Electrical Engineer

> "The software is very helpful in tracing a and locating the route of utility structures form the pre recoded data available."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4456790)

WC

William C.

Field Technician

> "One thing that is difficult about this product is just figuring out how to use it."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3714839)

AC

Arthor C.

SMRG Officer

> "This software is great for mapping a specific area and providing information on assets and routes in real time."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4432340)

WZ

Winnie Z.

Engineer in Training

> "Some of the functions are difficult to remember and I often had to refer to tutorials to figure out what to do, tools were not..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3511805)

FD

Francisco D.

geologist

> "Wide range of applications and features, including mobile apps, visualization tools and data management solutions."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4571013)

BH

Brian H.

Assistant Utilities Director

> "One such example is just the login screen to the AGOL mobile apps causes our users frequent struggles as they can't remember..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2742718)

RL

Raju L.

Assistant Professor

> "Offers robust online and mobile capabilities for sharing and collaborating on geospatial data."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4647668)

YY

Yusuf Y.

Land and Water Officer

> "Tonnes of some bugs and issues with ArcGIS Pro"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3296946)

Joseph M.

Senior Engineer

> "Overall, ArcGIS has been a crucial tool for my geospatial projects and has significantly increased my productivity while using..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4798060)

JS

Jayaprakash S.

Town Planner

> "Cost is the only drawback in using this software"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2966740)

FD

Francisco D.

geologist

> "Ability to share information and collaborate with other teams and organizations, thanks to its cloud-based platform."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4571013)

Kevin W.

GIS Coordinator

> "There are fun errors that are legendarily frustrating."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3511004)

Osmond E.

Data Analyst/GIS Analyst

> "It also has a wide range of features and tools that make it easy to customize my maps to my specific needs."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4529327)

BH

Brian H.

Assistant Utilities Director

> "However online documentation can be difficult to find, and is frequently written in ways that require an in-depth understanding..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2742718)

GD

Gm D.

KTF

> "ArcGIS is a powerful mapping tool that can handle lots of data and delivers excellent report-worthy maps"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4651512)

RN

Rachael N.

Student Engineer

> "It took some time to get a good grip on the program, and there wasn’t any company lead guidance we could draw from."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2795381)

BH

Brittany H.

VP Analytics

> "It's great that you can save custom reports and create nice looking infographics quickly."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4462830)

AK

Athira K.

research scholar

> "Cost is the major problem with small organizations as well as for students"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2643556)

VR

Verified Reviewer

Graduate Engineer

> "Planning and implementation are greatly facilitated by tools like AutoCAD, Google Earth, and all databases."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#GetApp___4451340)

NEEMA K.

Environmentalist

> "The most frustrating attribute of the Arc GIS software was the fact that my laptop crashed a lot!"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2834788)

BS

Ben S.

Marketing Coordinator

> "Overall, we love integrating ArcGIS maps into our overall marketing strategy with easy integration into our websites that allow..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2981129)

Ramiro B.

GIS Technician

> "The license is kind of expensive when you're a student or a beginner."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2920457)

Mohamad R.

Civil Engineer

> "For a Civil Engineer as myself, the best thing about this software is that it gives you important data for a specific property,..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3156388)

UZ

Urja Z.

Geologist

> "It can take up a little space and sometimes can become very slow."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2527388)

JS

Jayaprakash S.

Town Planner

> "ArcGIS online is a web based solution for spatial mapping which contain almost all the features available in the desktop..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2966740)

Austin H.

Environmental Consultant

> "Can easily get lost in the complexity of the interface, common."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2453922)

OA

Oumaima A.

research analyst

> "It offers a robust and versatile platform that caters to the needs of various industries and sectors"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___4879730)

GB

Gustavo B.

Student

> "Its expensive compared to the one i use today, so i stopped using arcgis"

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2615322)

Carlos B.

PhD Agricultural Sciences

> "ArcGIS has permitted you to show map information in an outwardly engaging manner and give broad investigation of geographic..."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___3364333)

NEEMA K.

Environmentalist

> "However, I can't afford the software for my convenience."

[See full review](https://www.capterra.com/p/93333/ArcGIS/#Capterra___2834788)

[View Reviews](https://www.capterra.com/p/93333/ArcGIS/reviews/)

Emma B.

Financial Controller

> "I use it for area mapping, as it is also great for searching for restaurants, things to do, places of interest, etc., which makes it valuable for..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7083897)

FM

Flavio M.

Senior QA Analyst

> "Sometimes integration between web browser searches and app does not happen as expected, so I need to re-search in app the destination I am going..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7110710)

ET

Eldho T.

battery test tecnition

> "Users value the ability to set specific "Depart at" or "Arrive by" times, which is particularly helpful for appointments or catching the last..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7130010)

VR

Verified Reviewer

Leasing Consultant

> "What I don't like about Google Maps is the constant need to update the app, and it not working unless the app has been updated."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7122554)

NO

Niamh O.

researcher

> "It has the most up to date maps and accurate times of journeys, showing alternative routes and routes with less and more traffic."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7109817)

RR

Rebecca R.

Production manager

> "In areas with weak signal or poor GPS accuracy, directions can lag or briefly become unreliable."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7139354)

Yugma S.

Assay development and integration technician

> "Its additional features like business insights and route customization make it more than just a navigation tool—it’s a complete tr"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7154309)

JB

Jonathan B.

HR and Operations Analyst

> "The biggest con about Google Maps at times is that it gives me a route but sometimes I'll do my own detour and the time will go down even more."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7065964)

Yugma S.

Assay development and integration technician

> "Real-time traffic updates, accurate ETAs, and multiple route options make commuting and travel much easier."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7154309)

BL

Blake L.

graphic designer

> "I dislike it because of the limited offline functionality same as it requires a internet connection to function properly."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6852266)

FM

Flavio M.

Senior QA Analyst

> "Use Google Maps on my personal activities, think the accuracy on real time updates on journeys is quite good."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7110710)

AM

Alexander M.

Repair technician

> "The only thing i dont like about google maps is that it will sometimes try to recommend me with routes that take longer times and have tolls when..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6456597)

Enish S.

Project Manager

> "What I really like about Google Maps is that from real-time traffic updates to business details, reviews, and street views, it’s an all-in-one tool..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6599342)

MB

Manpreet B.

Council Liaison

> "I also find sometimes the interference of cell towers can cause some commotion or delay in directions."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6879390)

SS

Shubham S.

Swiggy delivery boy

> "so i have to ask people in the belongings for the perfect address of my client it also shows perfect time and spot at what time i will reach there..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6621097)

TH

Tom H.

Insight Executive

> "It doesn't always give accurate information regarding road closures or upcoming delays - a few times I have been told to exit because there is a..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6843077)

DY

David Y.

Owner

> "The directions have always been spot-on and the mapping features allow me to zoom in as if I were on the road itself, getting a birds-eye view and..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7026884)

DO

Dasha O.

Manager

> "Sometimes I experience a glitch where my music is not on the bottom bar, but It could be from my phone, not application."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6545687)

Yugma S.

Assay development and integration technician

> "I also find features like location sharing, saved places, and offline maps very usefu."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7154309)

JM

JIGAR M.

Clinical research Coordinator

> "Extended use can be draining battery life of mobile devices."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6863392)

RM

Rachael M.

Dietitian

> "Mainly use GPS tool for navigating routes, which is very helpful given the customizability tool like avoiding ferries or tolls, etc., that can be..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6401035)

GB

Gina B.

Admin. Assistant

> "Home is usually on the main page, but I have to hit the 'Search' bar at the top to find other favorite destinations, which is not convenient at..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6655087)

SS

Stephen S.

Manager

> "I like how Google maps gives you real time traffic updates as well as information on items in the road, stopped cars as well as speed traps."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6798030)

NJ

Nicole J.

Professional Reviewer

> "I don't like that I have to tap the back button multiple times if I decide to exit the navigation before I reach my destination."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6547968)

ANM

Angella Nakato M.

Public Relations Officer

> "Google map has all places listed the public places and I like the traffic estimator feature which estmates traffics from places and suggest me good..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6446753)

JB

Joanna B.

Bakery Owner

> "It can be hard to make edits to it, and I don't always know the best way to utilize SEO with it to my advantage."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6815621)

LD

Laura D.

Medical Coder

> "I love the integration of Google Maps with other Google features, such as locating the nearest gas station and routing me there with the push of a..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6615069)

CC

Chris C.

Founder

> "The thing I like least about Google Maps is that is that if you don't have the app installed, the user interface isn't very clean."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6829868)

RR

Rebecca R.

Production manager

> "It’s a highly reliable navigation tool that makes traveling, commuting, and exploring new places much easier."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7139354)

JA

Julian A.

IT Technician

> "I do not like how there will be glitches at times that error out and make you zoom out of the map."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6772617)

SEH

Serge Edmond H.

Mobilizer

> "What I like most about Google Maps is its accuracy and reliability in providing traffic updates, and location details, making it easy to get to any..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6675097)

Enish S.

Project Manager

> "It's occasional inaccuracies in remote or newly developed areas is the least enjoyable aspect of Google Maps for me,"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6599342)

ET

Eldho T.

battery test tecnition

> "Users love the "unmatched" Street View for virtually visiting locations before arriving."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7130010)

CM

Claire M.

Engineer

> "Occasionally has wrong store hours which can be annoying and the pop ups while I am driving are distracting."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6803963)

EL

Edward L.

Manager

> "It is integrated with the Android phone and capable of saving offline map data and that's just another plus"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6887697)

MG

Milagros G.

Beauty Salon - Content creator and Social Media Manager

> "Also, occasional issues with pin location accuracy can confuse new clients."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6818636)

RR

Rebecca R.

Production manager

> "The ability to switch between driving, walking, and transit directions is very convenient."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7139354)

Subhobrata S.

Co Founder and Lead- Client Success

> "Sometimes Maps stops working in weak signal areas, or congested localities."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6833305)

JFR

Joe Felix R.

Entertainer

> "Google Maps even has a program to reward good reviewers by making them Local Guides which there's ten levels of."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7020538)

SMSA

S M Sahul A.

Quality Speacialist

> "Continuous GPS usage can quickly Drain my phone battery."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6676175)

KA

Kayelee A.

Project Coordinator

> "I like the community input capacity, the warnings about police or traffic/accidents, and the accuracy of the estimated time of arrival."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6787942)

OOE

Omotayo Oluwapelumi E.

Virtual Executive Assistant

> "Google maps are not often accurate enough especially when using the direction navigator"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6448235)

BH

Bart H.

Head of Content

> "I like putting in my adress, my studio and just clicking through the map views to find places or figure out where I'm going."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6858446)

Subhobrata S.

Co Founder and Lead- Client Success

> "Also, it does not seem to be able to differentiate between one side of the road and thecl other, very well."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6833305)

WMB

Wesley M. B.

Digital Communications Director

> "The ability to pin, share, and visually explore locations made our events less difficult to plan, and our team more comfortable in the field."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6833067)

NT

Naouel T.

Review google maps

> "Google Maps' occasional inaccuracies in live traffic updates can be frustrating. While generally reliable, these inaccuracies can lead to..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6352524)

SP

Sara P.

Director of Operations

> "I especially appreciate how it can suggest quicker routes, which helps us stay on schedule and avoid unexpected issues"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7066072)

SF

Sandy F.

Proj eng

> "Starting to get annoying to share maps between maps and earth tools"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6742688)

BA

BISHNU A.

Project Engineer

> "Even for a site visit, or visiting to a new location, I use Google Maps."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7092718)

VR

Verified Reviewer

Engineer

> "It sometimes gives confusing directions or traffic info."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6470217)

EC

Ewan C.

Billing and Accounts Administrator

> "It helps save hours of planning and scheduling, especially when coordinating multiple service calls across broad geographies."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6848976)

Rakesh M.

Jr. Software Engineer

> "They usually collects all the data from other users in that area. If the numbers persons with GPS in that particular area is less, its accuracy is..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___5072316)

GB

Gina B.

Admin. Assistant

> "Generally, overall, Google Maps is my GO TO app when I need to check the traffic situation coming and going from home or work and when I need..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6655087)

ADCT

Allan Del Cris T.

Customer Service Representative

> "Sometimes, address is not accurately pinned."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6638460)

NO

Niamh O.

researcher

> "I have used it successfully in multiple locations in Ireland, remote areas here and abroad."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7109817)

CC

Cliff C.

Team leader

> "It doesn't tell me if there's any police blocks or road stops"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6431644)

JB

Jonathan B.

HR and Operations Analyst

> "I want to be able to easily save addresses or locations that I go to pretty often."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7065964)

GC

Giorgi C.

Distribution coordinator

> "The occasional inaccuracies in live traffic data and the need for a stable internet connection for certain features are minor drawbacks."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6191894)

BA

BISHNU A.

Project Engineer

> "Real time traffic update like "Police reported ahead" is what I liked the most."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7092718)

TK

Tinamarie K.

Bilingual QA Specialist

> "I dont like that i have to do a deep search if i need to find restaurants or gas stiaons around the area i'm in & doesnt work too well if reception..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___4956536)

MO

Marina O.

President

> "Reliable and consistently updated product that helps find your way even in unexpected situations like natural disasters"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7070148)

BP

Badisa P.

Biomedical scientist

> "This can occasionally affect navigation accuracy"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6788863)

SM

Suraj M.

Consultant Doctor

> "Very friendly user interface, voice assistance is a life saver on bikes, helpful in unknown places and unexplored areas.traffic updates is the best..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6440535)

AB

Anna B.

Salon Owner

> "I don’t have anything I like the least there is not much of a learning curve ."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7015310)

AI

Alukut I.

IT Support Specialist

> "I use Google Map to find new places and to discover amazing places for travel touring and navigating directions"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6444322)

NH

Nadine H.

Therapist

> "Not always accurate with the “quickest route” option."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6720209)

BL

Blake L.

graphic designer

> "I like it overall because of the features and the functionality also that the app can help anyone that needs to know where to go."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6852266)

SM

Suraj M.

Consultant Doctor

> "In small cities,rural areas accuracy decreases"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6440535)

GM

Galateya M.

Executive Administrative Assistant

> "I like the most that most of the time it is really accurate and it is saving time when I travel and I need to make a stop along the way for example..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6505264)

TK

Taylor K.

People Ops Specialist

> "If I had to choose a con, I'd say that sometimes Google Maps gives wrong hours for business, BUT, I know that is something that can be..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___5069446)

BR

Brittany R.

Practice Manager

> "Google Maps provides reliable directions and various route options to help you get to where you need to go."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6660529)

VR

Verified Reviewer

Engineer

> "App glitches at times."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6470217)

Alfiya M.

Software Engineer

> "I like the way they have images for visually determining how the locations actually look like without even visiting the place"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#GetApp___6456471)

SC

Shirita C.

Therapist

> "Unfortunately Google Maps is not always accurate."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6697939)

MG

Milagros G.

Beauty Salon - Content creator and Social Media Manager

> "It brings in new clients, helps with visibility, and makes it easy for people to leave reviews and find us fast."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6818636)

Meet D.

Cloud Engineer

> "The app occasionally provides inaccurate directions or outdated information, which can be frustrating when trying to navigate to a new location"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#GetApp___6214162)

LW

Levin W.

Cashier

> "I love Google Maps the features are great the mapping is good and it gives good directions I really love this app"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___7109125)

VR

Verified Reviewer

Students Counsellor

> "Sometime live locations are inaccurate"

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6698609)

MH

Mert H.

Ph.D student

> "Google Maps offers a user-friendly interface with accurate navigation for driving, walking, and public transit."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6554096)

RK

Rayhann K.

Student

> "Of course, it's not hard to press the start button, but once you press start, changing the voice for navigation to on and off is hard to navigate..."

[See full review](https://www.capterra.com/p/227511/Google-Maps/#Capterra___6294371)

[View Reviews](https://www.capterra.com/p/227511/Google-Maps/reviews/)

## User interface

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

4.57 (505)

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

4.73 (1,842)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

3D Imaging

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ArcGIS

Top features

30/32

-   3D Imaging
-   Activity Dashboard
-   AI Copilot
-   API
-   Census Data Integration
-   Color Codes/Icons
-   Data Capture and Transfer
-   Data Collection
-   Data Import/Export
-   Data Mapping
-   Data Visualization
-   Generative AI
-   Geocoding
-   Geographic Maps
-   Geolocation
-   Geotargeting
-   Image Management
-   Internet Mapping
-   Interoperability
-   Labeling
-   Location Tracking
-   Map Creation
-   Map Sharing
-   Monitoring
-   Multi-Location
-   Reporting/Analytics
-   Reporting & Statistics
-   Route Optimization
-   Spatial Analysis
-   Statistical Analysis
-   Third-Party Integrations
-   Trend Analysis

[See all features](https://www.capterra.com/p/93333/ArcGIS/#features)

Google Maps

13/32

-   3D Imaging
-   Activity Dashboard
-   AI Copilot
-   API
-   Census Data Integration
-   Color Codes/Icons
-   Data Capture and Transfer
-   Data Collection
-   Data Import/Export
-   Data Mapping
-   Data Visualization
-   Generative AI
-   Geocoding
-   Geographic Maps
-   Geolocation
-   Geotargeting
-   Image Management
-   Internet Mapping
-   Interoperability
-   Labeling
-   Location Tracking
-   Map Creation
-   Map Sharing
-   Monitoring
-   Multi-Location
-   Reporting/Analytics
-   Reporting & Statistics
-   Route Optimization
-   Spatial Analysis
-   Statistical Analysis
-   Third-Party Integrations
-   Trend Analysis

[See all features](https://www.capterra.com/p/227511/Google-Maps/#features)

### Recognition

No recognitions have been awarded to ArcGIS

Google Maps

Best Value GISSoftware (2026) 

Best Value GISSoftware (2024) 

### Deployment & support

ArcGIS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Maps

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ArcGIS

-   By ESRI
-   Located in United States
-   Founded in 1969

Google Maps

-   By Google
-   Located in United States
-   Founded in

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