# Compare AestheticsPro vs CharmHealth 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CharmHealth and AestheticsPro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/93446-120340/AestheticsPro-vs-ChARM-EHR

---

# CharmHealth vs AestheticsPro Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CharmHealthAestheticsPro2/4 selected

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (634)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

[## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.3

Customer Service

3.8

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

125

Neutral

12

Negative

14

[## AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (634)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

CH

MA

HP

Based on [634 reviews](#user-reviews)

Positive

556

Neutral

40

Negative

38

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,163 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.5

Charting

4.1

Patient Scheduling

4.0

Document Management

3.3

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.6

Charting

4.4

Patient Scheduling

4.4

Document Management

4.4

User satisfaction

User satisfaction

4.2

User reviews[151](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.4

Customer support

3.8

User satisfaction

4.4

User reviews[634](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$25Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$160Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists.

Best for

AestheticsPro is built for medspas, wellness clinics, and aesthetic practices seeking an all-in-one, HIPAA-compliant solution to streamline operations and grow their business.

## User reviews

Pros & cons

YP

Yatra P.

Student Nurse RPN

> "It is easily accessible for both healthcare practitioner and the patient while managing their privacy and..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth might lag few times during rush times and the customer service can take long to respond back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DH

Daniel H.

PMHNP

> "I like the appointment reminders feature and the integration ease for websites to enable self-booking for..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553)

DAB

Dr Aaron B.

Owner and Doctor

> "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

JK

Jacob K.

Administration

> "The software is reliable, the pricing is transparent, and the support team is responsive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

MF

Matilda F.

Office Manager

> "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while to..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

VR

Verified Reviewer

Physician, Owner

> "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

SC

Sierra C.

SLP

> "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd subsections..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833)

YP

Yatra P.

Student Nurse RPN

> "It has very simple layouts which are easy to learn and understand."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

VR

Verified Reviewer

Physician, Owner

> "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

KK

Kelsey K.

President , Naturopathic Physician

> "The clinic workflows enhance patient care and efficiency in the office."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

Tracy S.

Family Nurse Practitioner

> "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

JK

Jacob K.

Administration

> "It’s a powerful tool that grows with your practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

NJ

Nikita J.

Midwife Apprentice, OB Tech, Doula

> "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the service."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth is easy to use for small to medium clinics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DAB

Dr Aaron B.

Owner and Doctor

> "Even when speaking with a supervisor about my login issues recently they showed zero concern about how it..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

GJ

Grant J.

Operations Coordinator

> "I also enjoyed that you could filter it by location or provider to get the most use out of it."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

MD

Molly D.

Provider and sole proprietor

> "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

SO

Sarah O.

Naturopathic Physician

> "In theory, I also love the integration with Quest labs."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

SS

Shaquita S.

CEO

> "I signed up in February of 2024 and do not have all features activated that they have charged me for."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

SO

Sarah O.

Naturopathic Physician

> "Easy to use and customize, love the integration with FullScript."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

CR

Christina R.

Owner

> "There is also only one option for integrated payment processing which was not good for me, especially since that..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552)

MF

Matilda F.

Office Manager

> "We've had an excellent experience with claims and reimbursement working with their billers, RCM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

MD

Molly D.

Provider and sole proprietor

> "It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

KK

Kelsey K.

President , Naturopathic Physician

> "The EHR supports clinic work flow."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

SS

Shaquita S.

CEO

> "The erx and EPCS set up has taken more than 4 months for me."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

GJ

Grant J.

Operations Coordinator

> "It made finding patients and daily appointments easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

Tracy S.

Family Nurse Practitioner

> "Support completely ineffective. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

CN

Candace N.

Office Manager

> "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we wait 24-48..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

LM

Latasha M.

PMHNP-BC

> "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and hung up..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MD

Molly D.

Provider and sole proprietor

> "As far as EMRs go, as a solo provider this is a good option."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

Julio A.

Manager

> "There is no option for refilling orders for patients. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

MF

Matilda F.

Office Manager

> "Charm is a user friendly, patient friendly, online EMR system."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

JL

Jennifer L.

Physician

> "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

AS

Amelia S.

Psych ARNP

> "Free, good support, relatively user friendly, customizable"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348)

DAB

Dr Aaron B.

Owner and Doctor

> "Customer support is terrible."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

AW

Ashley W.

Nurse Practioner

> "price is great compared to other EMRs but you get what you pay for.."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520)

OP

Oluwole P.

Medical Director

> "Onboarding is brief and not very detailed."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

KK

Kelsey K.

President , Naturopathic Physician

> "Charm is easy to use."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

LM

Latasha M.

PMHNP-BC

> "Very poor customer service, in fact, No customer service"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MD

Molly D.

Provider and sole proprietor

> "It's affordable and fairly easy to get up and going."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

JL

Jennifer L.

Physician

> "They will not fix your program."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

CM

Cassandra M.

Operations Manager

> "Charm is also very user friendly."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409)

SF

Suzanna F.

Psychiatrist

> "Like all programs with legacy code, some of the templates that I have used for years get a little buggy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

OP

Oluwole P.

Medical Director

> "Other than occasional slow response time of technical team, I am pleased."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

AI

Asha I.

Physician

> "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky but..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774)

Julio A.

Manager

> "It has almost all the features we need to run the practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

PN

Polina N.

Admin

> "Hard to sign up for e prescribing, some troubles with verification of identity"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649)

HS

Hanna S.

Naturopathic doctor

> "The customer service and response time is superb (within minutes of hopping on to the chat on Charmehr.com with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133)

JL

Jennifer L.

Physician

> "The customer service is TERRIBLE."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

CR

Christi R.

COO

> "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445)

JW

Janmetra W.

practice manager

> "The reporting system is not the best."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

Julio A.

Manager

> "It is highly customizable and their support is great. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

AA

Amber A.

Physician

> "Charting is not as cohesive as I would like."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

SP

Stephanie P.

Nurse Practitioner/Owner

> "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my needs as..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

EA

EUNICE A.

NURSE PRACTITIONER

> "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

AA

Asma A.

Medical Director

> "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917)

KK

Kathryn K.

Naturopath

> "the calendar is terrible. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577)

AF

Autumn F.

Naturopathic physician

> "I like the ease of customizability. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

MW

Mignon W.

Pysician

> "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the issue out..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

SF

Suzanna F.

Psychiatrist

> "I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

ES

Elizabeth S.

MD

> "There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I like the easy of locating a patient, and being able to add alerts and notes to charts"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

ES

Elizabeth S.

MD

> "The process of customization is not very easy. When a lab order is connected with an encounter it can't be..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller practices."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

EA

EUNICE A.

NURSE PRACTITIONER

> "I AM THE ACCOUNT ADMIN BUT DON'T HAVE ACCESS TO OPTUM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

SP

Stephanie P.

Nurse Practitioner/Owner

> "As a small business owner and medical provider I was able to set up and implement the use of Charm all by myself."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

VR

Verified Reviewer

Executive Consultant

> "Also the system does not allow providers to adjust message limits - which is definitely needed during covid..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057)

AF

Autumn F.

Naturopathic physician

> "The support team is very helpful."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

KC

Kelly C.

Office Manager

> "Due to not understanding the system we were left to figure it out or would just get written instructions which is..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2375371)

VR

Verified Reviewer

Optometrist

> "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136)

LB

Lisa B.

Owner FNP-C

> "BILLING sucked and minimal support."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3046253)

AA

Amber A.

Physician

> "It’s inexpensive and works better than something I used that was significantly more expensive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

AL

Anton L.

Acupuncturist

> "It's hard to find the configuration sometimes."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688)

MW

Mignon W.

Pysician

> "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is otherwise..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

LD

Laura D.

Nurse Practitioner

> "Patients can't seem to update their demographic information, and credit card information themselves. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511)

KK

Kathryn K.

Naturopath

> "I would like to say that my overall experience with the RCM at charm was good but \[SENSITIVE CONTENT\] was the..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577)

FK

Feremusu K.

MD

> "None so far, I have not had any issues, I think i do not like the way you sign in"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3040515)

[View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

CH

Carlos H.

Founder

> "Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117857)

RM

Rhea M.

directive

> "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7118086)

MA

Michelle A.

OwnerNurseAesthetician

> "The photo feature is also fantastic—it allows us to easily document treatments and track progress, which is invaluable in an..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

DD

Donise D.

Provider

> "The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

HP

Hunter P.

Office Manager

> "The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117410)

MA

Michelle A.

OwnerNurseAesthetician

> "We don’t love being charged extra for text message reminders and email communications."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

IA

Isabel A.

Consultant,Manager

> "I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7124072)

WW

Wayne W.

owner

> "ok but much more burdensome and time consuming to use program for doc, pic, treatment records."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7090376)

AH

Alejandra H.

Owner

> "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

LH

Lilyth H.

Manager

> "We dislike the customer support process and have found it very difficult to resolve issues in a timely manner."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7131646)

ED

Esther D.

Owner

> "It's a breath of fresh air to find an EMR built specifically for Aesthetics that has so many inclusions and options - without..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7142477)

MM

Mandi M.

Supervisor

> "We have experienced glitches and when you checkout a client you cannot check more than one out at a time."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

SA

Selena A.

Office Manager

> "The easy access and uncomplicated process of scheduling patients, and the ability to have easy customer support."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7043986)

HC

Hulnara C.

Medspa owner

> "The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

JS

Joanna S.

President

> "Being at the forefront of electronic documentation and being one of the only paperless practices in our town (at the time),..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

DH

Deborah H.

Medical Director

> "They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

MC

Madai C.

Physician Assistant

> "The software is totally customizable to fit anyone’s personal brand colors, logo, pricing systems, scheduling format,..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6647742)

CI

Cara I.

Practice Manager, Coolsculpting Specialist and Aesthetic Specialist.

> "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6473908)

EG

Esra G.

Operations

> "Last but not least, the contemporary features like the patient portal that come with AP are very important for us to stay..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098068)

TP

Tiffany P.

Manager

> "For example, the online booking portal lacks in aesthetics and customization."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6843305)

AH

Alejandra H.

Owner

> "With expanded integration options, it could become an even more powerful all-in-one solution."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

SM

Sheri M.

RN, Owner

> "Continuous additional cost is the only reason I haven't added it yet."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7138474)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "It has streamlined our workflow, improved organization, and enhanced the overall client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

LO

Lisa O.

Owner

> "My charts were messy and not in chronological order, making it difficult to keep patient records organized."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

JM

Jen M.

Provider

> "Love the one on one customized help especially being able to walk through most important workflow during my check in calls."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7025157)

SR

Stacy R.

Aesthetics Coordinator

> "I don't believe from a provider point of view that the charting and patient management is helpful."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7016018)

JR

Jessy R.

Patient Care Coordinator

> "AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7115500)

KH

Kody H.

Medical Aesthetician, Owner

> "The setup has been a bit harder for me just because of a personal/time constraint."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6826867)

BT

Bryce T.

Owner

> "There are a plethora of videos available that help with issues you may have, and if you need more help you put in a support..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6480472)

DH

Deborah H.

Medical Director

> "Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

MA

Michelle A.

OwnerNurseAesthetician

> "It’s also great to see new features being released more frequently—this shows they are continuously improving and evolving the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

AS

Anace S.

MD

> "Very convoluted, difficult to reach to navigate."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JG

Joanna G.

Office manager

> "This software gives you the ability to have great patient management."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

AS

Anace S.

MD

> "Difficult in processing payments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

EF

Ellen F.

Practice Manager

> "We have tried other sytems and Aesthetics Pro is the most streamlined for scheduling and rebooking appointments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6823553)

FE

Fatemeh E.

Owner and Sole Provider

> "I’ve reported this multiple times, but nothing has changed."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079238)

JS

Joanna S.

President

> "Initial and continued training is incredibly streamlined and communication with the team members is easy. When we are in need..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

AS

Anace S.

MD

> "Recently they increased their prices."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

TK

Trina K.

Aesthetics nurse

> "They were extremely informative of the process for utilizing online booking for new and existing patients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6822123)

LO

Lisa O.

Owner

> "Accessing consent forms was particularly challenging, as I had to dig through the system just to confirm they were even there."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

WW

Wendy W.

Office Manager

> "All product info & inventory is easily accessible as well as client info."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

GY

George Y.

Owner

> "Notifications are not customizable for separate services."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6340399)

EC

Emma C.

Spa Owner, Medical Aesthetician

> "Everyone has been so prompt to help answer any of my questions and guide me through making this dream a reality for my business!"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079872)

SK

Stacie K.

RN, owner, founder, CEO

> "The fact that it can’t migrate charts over."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6842861)

CC

Candice C.

Medspa Director

> "From 2018 Aesthetic Pro Software and my 17 year Medical Spa operation have been true growth partners"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098740)

SL

Sarah L.

Co founder spa development

> "Appt reminder text message is too small for anyone to read ."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6347044)

ST

Samantha T.

Patient Coordinator

> "We have regular check-ins with our account manager \[sensitive content hidden\] to make sure our business is doing well and..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6578299)

HC

Hulnara C.

Medspa owner

> "I dont care for any new features if it is unusable due to glitches."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

KU

Kathryn U.

Owner

> "Also, our practice loved the ability to differentiate between quantity purchased and quantity used."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6847333)

MM

Mandi M.

Supervisor

> "This upsets some of our clients coming in together."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

WW

Wendy W.

Office Manager

> "The calendar is customizable and the client info is easy to use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

BC

Bri C.

Founder

> "Updates to the system have made it more difficult for our workflow. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6488065)

JS

Joanna S.

President

> "Data analytics helped streamline both our finances and decision-making."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

HC

Hulnara C.

Medspa owner

> "Their support team i fins is quite incompetent and answers with premade learned generic sentences."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

MY

Melissa Y.

Clinic Director

> "What I liked most about AestheticsPro is how thoughtfully it’s built for aesthetic clinics."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

KS

Kyle S.

Owner

> "Well, aesthetics pro assumes your staff is working every minute of every day. And clients will begin booking online for time..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

MY

Melissa Y.

Clinic Director

> "Overall, it has improved both our team workflow and the client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

SG

Shelby G.

APRN

> "Working with worldpro and processing payments is near impossible."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6462648)

AV

Amy V.

Office Manager

> "I like that new features are coming out more frequently to improve the overall ease of use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7109616)

MP

Michael P.

Owner

> "I liked the least not being able to call right away if there was a problem in trying to figure out the software. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6535427)

HW

Hannah W.

DNP, Owner

> "Looking forward to having everything in one place and reducing the amount of paperwork in our office and streamlining check in..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6798919)

MG

Mallory G.

Owner CRNP

> "It was very frustrating when I had a problem."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7045024)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "AestheticsPro has provided an excellent experience for our med spa for nearly one year."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

AS

Anace S.

MD

> "Not user friendly."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JG

Joanna G.

Office manager

> "I also feel it makes scheduling easy for the patient."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

DD

Donise D.

Provider

> "At this time, my overall experience has been challenging."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

MA

Michelle A.

OwnerNurseAesthetician

> "We’re especially impressed with their support system and training videos."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

EP

Eileen P.

Nurse Practitioner

> "So, it wasn't as easy to track inventory with this model for me."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6765891)

JR

Jessy R.

Patient Care Coordinator

> "A very user-friendly system that is easy to navigate, even for those with no prior experience using an EMR system."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7115500)

KS

Kyle S.

Owner

> "Your accounting in AP can't be trusted unless you scour it, which I have to. And the commission report cant be trusted, so I..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

AR

Amanda R.

Receptionist

> "Everything is so organized. If I ever have a question the support team is so fast to respond and very helpful."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7131641)

DH

Deborah H.

Medical Director

> "Too many bugs and glitches to name"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

ET

Eva T.

Owner

> "Support team and their patience with new users to the platform"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111094)

CK

Carol K.

Practitioner

> "A little too expensive as a small business owner, I wish was more affordable"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6546841)

SR

Stacy R.

Aesthetics Coordinator

> "Overall, there is definitely pros and cons to Aesthetics Pro. While some outweigh the others, I can express that this EMR..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7016018)

EB

Elizabeth B.

Office Manager

> "It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___4966976)

KU

Kathryn U.

Owner

> "Scheduling was easy and I liked being able to see who was confirmed, who had paid on the same screen. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6847333)

LP

Leonard P.

CEO

> "The training was not able to be scheduled immediately."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6780688)

DF

David F.

RN Owner

> "I’ve tried less expensive EMR options before, but this is one of those cases where you truly get what you pay for."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7026605)

KH

Karen H.

RN

> "Offers many features I do not use and feel I’m paying too much. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6527815)

[View Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

## User interface

4.24 (151)

4.44 (634)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CharmHealth

Top features

47/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features)

AestheticsPro

27/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/93446/AestheticsPro/#features)

### Recognition

CharmHealth is recognized as a top-rated tool in 2 Capterra Shortlist reports

AestheticsPro is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

CharmHealth

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AestheticsPro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CharmHealth

-   By MedicalMine
-   Located in United States
-   Founded in 2007

AestheticsPro

-   By AestheticsPro
-   Located in United States
-   Founded in 2007

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[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (634)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.94 (309)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$160/month

Price

$165/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/93446-187593/AestheticsPro-vs-Mangomint)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120340-129169/ChARM-EHR-vs-Tebra)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (634)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$160/month

Price

$23.99/month

4.2

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/93446-153752/AestheticsPro-vs-Vagaro)