# Compare AestheticsPro vs Lightspeed Retail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AestheticsPro and Lightspeed Retail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/93446-120491/AestheticsPro-vs-Lightspeed-Retail --- # AestheticsPro vs Lightspeed Retail Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AestheticsProLightspeed Retail2/4 selected [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) [## AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting Price $160.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.2 Customer Service 4.5 Reviews Sentiment CH MA AC Based on [637 reviews](#user-reviews) Positive 559 Neutral 40 Negative 38 [## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting Price $109.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 4.1 Customer Service 3.9 Reviews Sentiment Based on [975 reviews](#user-reviews) Positive 744 Neutral 57 Negative 174 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,617 reviews from retail pos system software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 59%Fit Missing features Not enough reviews Feature ratings For Retail \-- Payment Processing 4.0 Inventory Management 3.9 Sales Reports 3.8 eCommerce Management NA 65%Fit High performer Feature ratings For Retail 2.4 Payment Processing 2.7 Inventory Management 3.2 Sales Reports 3.3 eCommerce Management 3.0 User satisfaction User satisfaction 4.4 User reviews[637](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.3 Customer support 4.5 User satisfaction 4.0 User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 3.8 Customer support 3.9 Price starts from Price starts from $160Flat Rate, Per Month - Free version - Free trial Price starts from $109Flat Rate, Per Month - Free version - Free trial Best for Best for AestheticsPro is built for medspas, wellness clinics, and aesthetic practices seeking an all-in-one, HIPAA-compliant solution to streamline operations and grow their business. Best for Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience ## User reviews Pros & cons CH Carlos H. Founder > "Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117857) RM Rhea M. directive > "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7118086) MA Michelle A. OwnerNurseAesthetician > "The photo feature is also fantastic—it allows us to easily document treatments and track progress, which is invaluable in an..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595) DD Donise D. Provider > "The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468) AC Angela C. ceo > "The software is aesthetically geared toward medspas and wellness clinics, which makes it easier to organize services and streamline..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929) MA Michelle A. OwnerNurseAesthetician > "We don’t love being charged extra for text message reminders and email communications." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595) HP Hunter P. Office Manager > "The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set up..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117410) WW Wayne W. owner > "ok but much more burdensome and time consuming to use program for doc, pic, treatment records." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7090376) IA Isabel A. Consultant,Manager > "I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7124072) LH Lilyth H. Manager > "We dislike the customer support process and have found it very difficult to resolve issues in a timely manner." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7131646) AH Alejandra H. Owner > "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526) BS Blaire S. Admin Staff > "The only thing I didn’t like about it was some area covered didn’t make sense for my practice, they weren’t things I could utilize." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887) JT Jeremy T. Owner > "It covers everything I’d ever need for a booking software, charting, customer support and the price is amazing!" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7150508) MM Mandi M. Supervisor > "We have experienced glitches and when you checkout a client you cannot check more than one out at a time." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072) ED Esther D. Owner > "It's a breath of fresh air to find an EMR built specifically for Aesthetics that has so many inclusions and options - without the..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7142477) HC Hulnara C. Medspa owner > "The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way messaging." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338) JS Joanna S. President > "Being at the forefront of electronic documentation and being one of the only paperless practices in our town (at the time), made..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377) DH Deborah H. Medical Director > "They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving you..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265) MC Madai C. Physician Assistant > "The software is totally customizable to fit anyone’s personal brand colors, logo, pricing systems, scheduling format, membership..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6647742) CI Cara I. Practice Manager, Coolsculpting Specialist and Aesthetic Specialist. > "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6473908) BS Blaire S. Admin Staff > "I like that it went over the basics, I learned to use AP based on how other staff members where using it but they weren’t..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887) TP Tiffany P. Manager > "For example, the online booking portal lacks in aesthetics and customization." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6843305) EG Esra G. Operations > "Last but not least, the contemporary features like the patient portal that come with AP are very important for us to stay..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098068) SM Sheri M. RN, Owner > "Continuous additional cost is the only reason I haven't added it yet." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7138474) AC Angela C. ceo > "With more refinement and modernization, it could become an even stronger all in one solution for growing medspas." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929) LO Lisa O. Owner > "My charts were messy and not in chronological order, making it difficult to keep patient records organized." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615) CM Caroline M. Chief Marketing Office > "Hearing from us as clients as to what needs to be improved and actually being taken into consideration and seeing the improvements..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149848) SR Stacy R. Aesthetics Coordinator > "I don't believe from a provider point of view that the charting and patient management is helpful." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7016018) AH Alejandra H. Owner > "With expanded integration options, it could become an even more powerful all-in-one solution." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526) KH Kody H. Medical Aesthetician, Owner > "The setup has been a bit harder for me just because of a personal/time constraint." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6826867) DS Daria S. Nurse Practitioner and Practice Owner > "It has streamlined our workflow, improved organization, and enhanced the overall client experience." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666) DH Deborah H. Medical Director > "Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you ,..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265) JM Jen M. Provider > "Love the one on one customized help especially being able to walk through most important workflow during my check in calls." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7025157) AS Anace S. MD > "Very convoluted, difficult to reach to navigate." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072) JR Jessy R. Patient Care Coordinator > "AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7115500) AS Anace S. MD > "Difficult in processing payments." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072) SA Selena A. Office Manager > "The easy access and uncomplicated process of scheduling patients, and the ability to have easy customer support." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7043986) FE Fatemeh E. Owner and Sole Provider > "I’ve reported this multiple times, but nothing has changed." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079238) BT Bryce T. Owner > "There are a plethora of videos available that help with issues you may have, and if you need more help you put in a support ticket..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6480472) AS Anace S. MD > "Recently they increased their prices." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072) MA Michelle A. OwnerNurseAesthetician > "It’s also great to see new features being released more frequently—this shows they are continuously improving and evolving the..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595) LO Lisa O. Owner > "Accessing consent forms was particularly challenging, as I had to dig through the system just to confirm they were even there." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615) JG Joanna G. Office manager > "This software gives you the ability to have great patient management." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020) GY George Y. Owner > "Notifications are not customizable for separate services." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6340399) EF Ellen F. Practice Manager > "We have tried other sytems and Aesthetics Pro is the most streamlined for scheduling and rebooking appointments." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6823553) SK Stacie K. RN, owner, founder, CEO > "The fact that it can’t migrate charts over." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6842861) AD Andrew D. Receptionist > "so i dont have to bug \[sensitive content hidden\] about every tiny thing, but she is great so i dont mind, but making the onboarding..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6883565) SL Sarah L. Co founder spa development > "Appt reminder text message is too small for anyone to read ." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6347044) JS Joanna S. President > "Initial and continued training is incredibly streamlined and communication with the team members is easy. When we are in need of..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377) HC Hulnara C. Medspa owner > "I dont care for any new features if it is unusable due to glitches." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338) TK Trina K. Aesthetics nurse > "They were extremely informative of the process for utilizing online booking for new and existing patients." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6822123) MM Mandi M. Supervisor > "This upsets some of our clients coming in together." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072) WW Wendy W. Office Manager > "All product info & inventory is easily accessible as well as client info." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298) BC Bri C. Founder > "Updates to the system have made it more difficult for our workflow. " [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6488065) EC Emma C. Spa Owner, Medical Aesthetician > "Everyone has been so prompt to help answer any of my questions and guide me through making this dream a reality for my business!" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079872) HC Hulnara C. Medspa owner > "Their support team i fins is quite incompetent and answers with premade learned generic sentences." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338) CC Candice C. Medspa Director > "From 2018 Aesthetic Pro Software and my 17 year Medical Spa operation have been true growth partners" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098740) KS Kyle S. Owner > "Well, aesthetics pro assumes your staff is working every minute of every day. And clients will begin booking online for time slots..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346) ST Samantha T. Patient Coordinator > "We have regular check-ins with our account manager \[sensitive content hidden\] to make sure our business is doing well and letting..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6578299) SG Shelby G. APRN > "Working with worldpro and processing payments is near impossible." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6462648) KU Kathryn U. Owner > "Also, our practice loved the ability to differentiate between quantity purchased and quantity used." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6847333) MP Michael P. Owner > "I liked the least not being able to call right away if there was a problem in trying to figure out the software. " [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6535427) WW Wendy W. Office Manager > "The calendar is customizable and the client info is easy to use." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298) AS Anace S. MD > "Not user friendly." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072) JS Joanna S. President > "Data analytics helped streamline both our finances and decision-making." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377) DD Donise D. Provider > "At this time, my overall experience has been challenging." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468) MY Melissa Y. Clinic Director > "What I liked most about AestheticsPro is how thoughtfully it’s built for aesthetic clinics." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151) EP Eileen P. Nurse Practitioner > "So, it wasn't as easy to track inventory with this model for me." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6765891) MY Melissa Y. Clinic Director > "Overall, it has improved both our team workflow and the client experience." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151) KS Kyle S. Owner > "Your accounting in AP can't be trusted unless you scour it, which I have to. And the commission report cant be trusted, so I have..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346) AV Amy V. Office Manager > "I like that new features are coming out more frequently to improve the overall ease of use." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7109616) DH Deborah H. Medical Director > "Too many bugs and glitches to name" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265) HW Hannah W. DNP, Owner > "Looking forward to having everything in one place and reducing the amount of paperwork in our office and streamlining check in for..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6798919) CK Carol K. Practitioner > "A little too expensive as a small business owner, I wish was more affordable" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6546841) DS Daria S. Nurse Practitioner and Practice Owner > "AestheticsPro has provided an excellent experience for our med spa for nearly one year." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666) EB Elizabeth B. Office Manager > "It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is logged..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___4966976) BS Blaire S. Admin Staff > "I like seeing it from the provider/admin and the client prospective." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887) LP Leonard P. CEO > "The training was not able to be scheduled immediately." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6780688) JG Joanna G. Office manager > "I also feel it makes scheduling easy for the patient." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020) KH Karen H. RN > "Offers many features I do not use and feel I’m paying too much. " [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6527815) [View Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/) ED Erin D. Owner Operator > "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows through. If..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) JW Jeff W. CEO > "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where lightspeed..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) CT Carleton T. Admin > "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my in-store..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572) ES Elissa S. Owner > "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) TA Taryn A. Business Operations Supervisor > "I like how all your reports are in one place and you can easily find the information you need by filtering the reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877) GF Giuliana F. co owner > "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing department, I was..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) AB Amile B. Administrator > "It helps to give you a better view and analysis of your sales reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) ES Elissa S. Owner > "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than most retail..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) ED Erin D. Owner Operator > "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) GF Giuliana F. co owner > "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with misleading promises..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) KT Kyla T. Owner > "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has been clear..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) ED Erin D. Owner Operator > "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "I like the inventory tracking and categorising your products." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) MW Max W. Manager > "A couple times it lagged when switching screens but nothing major." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) MW Max W. Manager > "I liked how fast you can ring things up when it's busy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) ED Erin D. Owner Operator > "Lightspeed made major errors on our tax forms two years in a row." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "Lightspeed has help me with sales analysis better." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) JW Jeff W. CEO > "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more money and time..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) RA Railan A. Manager > "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human error estimated." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) AS Alex S. owner > "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started using LS in..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) Faiyaz T. CEO > "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to meet their..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) EL Elisa L. Owner/manager > "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them also havent..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010) Faiyaz T. CEO > "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality, providing retailers..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) MC Matt C. Pres > "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) CE Cody E. Store Manager > "Super simple and easy for my consumers transactions." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825) CV Carolina V. Owner > "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with paying 3 times..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659) EK Ekin K. Operations Specialist > "It is capable software system can handle your small retail shop with ease." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285) ED Erin D. Owner Operator > "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) Nerissa L. Managing Owner/ Store Manager > "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696) AB Allen B. Owner > "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for lack of a..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) RA Railan A. Manager > "Inventory, POS, Reports, and discount features are all easy to configure and use." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) ED Erin D. Owner Operator > "It felt like we were stranded on issues, big and small." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) DR Daniel R. Jeweler > "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919) GF Giuliana F. co owner > "I was shocked, as this had never been disclosed to me during the sales process." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) RK Ron K. President > "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667) KT Kyla T. Owner > "I do not love the monthly fees now that our yearly discounted rate has come to an end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) CD Cameron D. Owner > "Pricing is affordable for small business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) HA Henry A. Owner > "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275) JF John F. Owner > "years ago it was the best customer service around." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527) FJ Frank J. CEO > "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true. Upon..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279) MZ Melana Z. server > "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140) DS David S. Owner > "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with my existing..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683) LB Lynda B. Owner > "Payment processing is good." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432) AS Alex S. owner > "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) MH Miguel H. CEO > "Good luck getting an email to anyone in the payments office or even have anyone in the office on a random Monday because it's a "holiday"?" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3589157) BH Brandy H. Owner > "I cant get them to prove any damage and they haven't returned the product which I technically own. And now of course my sales rep Simon tells..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073) MS Madhusudan S. Software Engineer > "Many features, including simple refunds and returns." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257) MC Matt C. Pres > "I had an issue with the POS service - it took 3 months just to get a response! " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) NS Nonde S. Sales and Marketing Manager > "The pros of lightspeed Is that it helps in sorting out our shops inventory very well and simplifies our work and their customer service is on..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2955562) JK Jeff K. owner > "Lightspeed auto increased our rate 300% do to credit card processing Extortion is how they opporate" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4873271) CS Cynthia S. Owner > "Accuracy is very important and when I run a report or look at inventory it is correct." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466) CD Cameron D. Owner > "Lacking in some reporting function, is available at added costNew fee structure for users not interested in Lightspeed payments" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) CA Christine A. Accountant > "You can manage inventory and run reports easily." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750) VR Verified Reviewer Director > "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support tickets." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553) CD Catherine D. Owner > "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681) CS Carly S. Owner > "The card processing is slow, which is particularly frustrating at Christmas when we have a line to the door." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4866554) BC Brian C. Owner > "Inventory management was easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) Sarah C. Director > "We have actually found the system to be slower than before and with many glitches with stock deduction and control." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) KM Kaleigh M. Owner > "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost instantly,..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209) BC Brian C. Owner > "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill out." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) RL Rebecca L. Manager > "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814) Sarah C. Director > "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) EC Elizabeth C. General Manager > "Creating items and managing retail is very easy through Lightspeed Retail. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3561523) JP James P. Director > "for the last 2 years we have not been able to reconcile inventory counts due the software timing out. but the icing on the cake was when they..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3793515) SA Sam A. Owner > "Appears simple and easy to use, simple to set up and cost effective." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814) CH Chris H. General manager > "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) JV Janet V. Owner > "It is a very user friendly system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836) SJ Sean J. CEO > "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824) Noemí P. Marketing Director > "Lightspeed is one of the best out there in terms of inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102) CH Chris H. General manager > "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on their end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) BB Brian B. Owner > "Cloud based makes taking it on the road to do mobile events a breeze for payment processing and inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3362812) JA James A. owner > "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788) WG Willis G. Owner > "Entering inventory was very straight forward and I was able to make sales immediately." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3730982) AC Anna C. CEO > "For example, we were sold on a shopify integration, which is not true." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077) MS Matt S. Accounts assistant > "Very simple to use and great reporting features for things like daily sales by product." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4473495) BH Brandy H. Owner > "I didn't like that it was web based if I didn't have an iPad and I was told that using my computer was just as easy, which I disagree." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073) AS Arjun S. Technology officer > "I liked the design of the software and support was very helpful in temporarily solving issues." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3932413) HG Helena G. CEO > "I didn't want to take the time and effort to switch but after they charged me $650 per location with out notice...I'm OUT!" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5070221) Noemí P. Marketing Director > "It has many options to play with, making it easy to integrate your business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102) AB Allen B. Owner > "HOURS have been spent trying to work with this company on this issues and the level of customer service is so sub par" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) [View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) ## User interface 4.45 (637) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) 4.03 (975) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features AestheticsPro 40/50 - Accounting Integration - Activity Dashboard - AI Copilot - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Commission Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Replenishment - Inventory Tracking - Loyalty Program - Multi-Currency - Multi-Location - Order Management - Payment Processing - Point of Sale (POS) - Price/Margin Management - Pricing Management - Product Catalog - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Retail Inventory Management - Retail Management - Returns Management - Returns Tracking - Sales Reports - Sales Tax Management - Sales Trend Analysis [See all features](https://www.capterra.com/p/93446/AestheticsPro/#features) Lightspeed Retail Top features 42/50 - Accounting Integration - Activity Dashboard - AI Copilot - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Commission Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Replenishment - Inventory Tracking - Loyalty Program - Multi-Currency - Multi-Location - Order Management - Payment Processing - Point of Sale (POS) - Price/Margin Management - Pricing Management - Product Catalog - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Retail Inventory Management - Retail Management - Returns Management - Returns Tracking - Sales Reports - Sales Tax Management - Sales Trend Analysis [See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features) ### Recognition AestheticsPro is recognized as a top-rated tool in 5 Capterra Shortlist reports Lightspeed Retail is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support AestheticsPro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lightspeed Retail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AestheticsPro - By AestheticsPro - Located in United States - Founded in 2007 Lightspeed Retail - By Lightspeed - Located in Canada - Founded in 2012 ## Popular Comparisons [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) $160/month Price $300/month 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/93446-131057/AestheticsPro-vs-ZENOTI) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $109/month Price $349one time 3.9 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/120491-152638/Lightspeed-Retail-vs-Epos-Now) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) $160/month Price $59/month 4.2 Features 4.6 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/93446-140062/AestheticsPro-vs-Pabau-CRM) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,689)](https://www.capterra.com/p/83891/Shopify/reviews/) $109/month Price $29/month 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-120491/Shopify-vs-Lightspeed-Retail) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) $160/month Price Contact vendor for pricing 4.2 Features 3.8 4.2 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) $109/month Price $0.29 3.9 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-207944/Lightspeed-Retail-vs-PayPal) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/) $160/month Price $176/month 4.2 Features 4.4 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/93446-180087/AestheticsPro-vs-Boulevard) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) $109/month Price $495one time 3.9 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/) $160/month Price $165/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/93446-187593/AestheticsPro-vs-Mangomint) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (241)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $109/month Price $5/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) $160/month Price $23.99/month 4.2 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/93446-153752/AestheticsPro-vs-Vagaro) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $109/month Price $0.01 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-171165/Lightspeed-Retail-vs-PayPal-Here-app)