# Compare AestheticsPro vs ZENOTI 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AestheticsPro and ZENOTI based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/93446-131057/AestheticsPro-vs-ZENOTI

---

# AestheticsPro vs ZENOTI Features and Cost Comparison

Last updated May 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AestheticsProZENOTI2/4 selected

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

[## AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

CH

MA

AC

Based on [637 reviews](#user-reviews)

Positive

559

Neutral

40

Negative

38

[## ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting Price

$300.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [1,259 reviews](#user-reviews)

Positive

1,095

Neutral

95

Negative

69

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## Summary

* * *

Key features rated by users

Features selected based on 2,095 reviews from medical spa software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Appointment Management

4.4

HIPAA Compliant

4.7

For Medical Spas

4.4

Client Management

4.3

Payment Processing

4.0

84%Fit

High performer

Feature ratings

Appointment Management

4.6

HIPAA Compliant

4.7

For Medical Spas

4.5

Client Management

4.5

Payment Processing

4.5

User satisfaction

User satisfaction

4.4

User reviews[637](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.5

User satisfaction

4.4

User reviews[1,259](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$160Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$300Per Month

-   Free version
-   Free trial

Best for

Best for

AestheticsPro is built for medspas, wellness clinics, and aesthetic practices seeking an all-in-one, HIPAA-compliant solution to streamline operations and grow their business.

Best for

#1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control.

## User reviews

Pros & cons

CH

Carlos H.

Founder

> "Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117857)

RM

Rhea M.

directive

> "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7118086)

MA

Michelle A.

OwnerNurseAesthetician

> "The photo feature is also fantastic—it allows us to easily document treatments and track progress, which is invaluable in an..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

DD

Donise D.

Provider

> "The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

AC

Angela C.

ceo

> "The software is aesthetically geared toward medspas and wellness clinics, which makes it easier to organize services and streamline..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929)

MA

Michelle A.

OwnerNurseAesthetician

> "We don’t love being charged extra for text message reminders and email communications."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

HP

Hunter P.

Office Manager

> "The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set up..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117410)

WW

Wayne W.

owner

> "ok but much more burdensome and time consuming to use program for doc, pic, treatment records."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7090376)

IA

Isabel A.

Consultant,Manager

> "I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7124072)

LH

Lilyth H.

Manager

> "We dislike the customer support process and have found it very difficult to resolve issues in a timely manner."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7131646)

AH

Alejandra H.

Owner

> "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

BS

Blaire S.

Admin Staff

> "The only thing I didn’t like about it was some area covered didn’t make sense for my practice, they weren’t things I could utilize."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

JT

Jeremy T.

Owner

> "It covers everything I’d ever need for a booking software, charting, customer support and the price is amazing!"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7150508)

MM

Mandi M.

Supervisor

> "We have experienced glitches and when you checkout a client you cannot check more than one out at a time."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

ED

Esther D.

Owner

> "It's a breath of fresh air to find an EMR built specifically for Aesthetics that has so many inclusions and options - without the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7142477)

HC

Hulnara C.

Medspa owner

> "The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way messaging."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

JS

Joanna S.

President

> "Being at the forefront of electronic documentation and being one of the only paperless practices in our town (at the time), made..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

DH

Deborah H.

Medical Director

> "They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving you..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

MC

Madai C.

Physician Assistant

> "The software is totally customizable to fit anyone’s personal brand colors, logo, pricing systems, scheduling format, membership..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6647742)

CI

Cara I.

Practice Manager, Coolsculpting Specialist and Aesthetic Specialist.

> "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6473908)

BS

Blaire S.

Admin Staff

> "I like that it went over the basics, I learned to use AP based on how other staff members where using it but they weren’t..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

TP

Tiffany P.

Manager

> "For example, the online booking portal lacks in aesthetics and customization."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6843305)

EG

Esra G.

Operations

> "Last but not least, the contemporary features like the patient portal that come with AP are very important for us to stay..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098068)

SM

Sheri M.

RN, Owner

> "Continuous additional cost is the only reason I haven't added it yet."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7138474)

AC

Angela C.

ceo

> "With more refinement and modernization, it could become an even stronger all in one solution for growing medspas."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929)

LO

Lisa O.

Owner

> "My charts were messy and not in chronological order, making it difficult to keep patient records organized."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

CM

Caroline M.

Chief Marketing Office

> "Hearing from us as clients as to what needs to be improved and actually being taken into consideration and seeing the improvements..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149848)

SR

Stacy R.

Aesthetics Coordinator

> "I don't believe from a provider point of view that the charting and patient management is helpful."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7016018)

AH

Alejandra H.

Owner

> "With expanded integration options, it could become an even more powerful all-in-one solution."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

KH

Kody H.

Medical Aesthetician, Owner

> "The setup has been a bit harder for me just because of a personal/time constraint."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6826867)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "It has streamlined our workflow, improved organization, and enhanced the overall client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

DH

Deborah H.

Medical Director

> "Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you ,..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

JM

Jen M.

Provider

> "Love the one on one customized help especially being able to walk through most important workflow during my check in calls."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7025157)

AS

Anace S.

MD

> "Very convoluted, difficult to reach to navigate."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JR

Jessy R.

Patient Care Coordinator

> "AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7115500)

AS

Anace S.

MD

> "Difficult in processing payments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

SA

Selena A.

Office Manager

> "The easy access and uncomplicated process of scheduling patients, and the ability to have easy customer support."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7043986)

FE

Fatemeh E.

Owner and Sole Provider

> "I’ve reported this multiple times, but nothing has changed."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079238)

BT

Bryce T.

Owner

> "There are a plethora of videos available that help with issues you may have, and if you need more help you put in a support ticket..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6480472)

AS

Anace S.

MD

> "Recently they increased their prices."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

MA

Michelle A.

OwnerNurseAesthetician

> "It’s also great to see new features being released more frequently—this shows they are continuously improving and evolving the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

LO

Lisa O.

Owner

> "Accessing consent forms was particularly challenging, as I had to dig through the system just to confirm they were even there."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

JG

Joanna G.

Office manager

> "This software gives you the ability to have great patient management."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

GY

George Y.

Owner

> "Notifications are not customizable for separate services."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6340399)

EF

Ellen F.

Practice Manager

> "We have tried other sytems and Aesthetics Pro is the most streamlined for scheduling and rebooking appointments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6823553)

SK

Stacie K.

RN, owner, founder, CEO

> "The fact that it can’t migrate charts over."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6842861)

AD

Andrew D.

Receptionist

> "so i dont have to bug \[sensitive content hidden\] about every tiny thing, but she is great so i dont mind, but making the onboarding..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6883565)

SL

Sarah L.

Co founder spa development

> "Appt reminder text message is too small for anyone to read ."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6347044)

JS

Joanna S.

President

> "Initial and continued training is incredibly streamlined and communication with the team members is easy. When we are in need of..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

HC

Hulnara C.

Medspa owner

> "I dont care for any new features if it is unusable due to glitches."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

TK

Trina K.

Aesthetics nurse

> "They were extremely informative of the process for utilizing online booking for new and existing patients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6822123)

MM

Mandi M.

Supervisor

> "This upsets some of our clients coming in together."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

WW

Wendy W.

Office Manager

> "All product info & inventory is easily accessible as well as client info."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

BC

Bri C.

Founder

> "Updates to the system have made it more difficult for our workflow. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6488065)

EC

Emma C.

Spa Owner, Medical Aesthetician

> "Everyone has been so prompt to help answer any of my questions and guide me through making this dream a reality for my business!"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079872)

HC

Hulnara C.

Medspa owner

> "Their support team i fins is quite incompetent and answers with premade learned generic sentences."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

CC

Candice C.

Medspa Director

> "From 2018 Aesthetic Pro Software and my 17 year Medical Spa operation have been true growth partners"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098740)

KS

Kyle S.

Owner

> "Well, aesthetics pro assumes your staff is working every minute of every day. And clients will begin booking online for time slots..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

ST

Samantha T.

Patient Coordinator

> "We have regular check-ins with our account manager \[sensitive content hidden\] to make sure our business is doing well and letting..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6578299)

SG

Shelby G.

APRN

> "Working with worldpro and processing payments is near impossible."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6462648)

KU

Kathryn U.

Owner

> "Also, our practice loved the ability to differentiate between quantity purchased and quantity used."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6847333)

MP

Michael P.

Owner

> "I liked the least not being able to call right away if there was a problem in trying to figure out the software. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6535427)

WW

Wendy W.

Office Manager

> "The calendar is customizable and the client info is easy to use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

AS

Anace S.

MD

> "Not user friendly."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JS

Joanna S.

President

> "Data analytics helped streamline both our finances and decision-making."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

DD

Donise D.

Provider

> "At this time, my overall experience has been challenging."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

MY

Melissa Y.

Clinic Director

> "What I liked most about AestheticsPro is how thoughtfully it’s built for aesthetic clinics."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

EP

Eileen P.

Nurse Practitioner

> "So, it wasn't as easy to track inventory with this model for me."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6765891)

MY

Melissa Y.

Clinic Director

> "Overall, it has improved both our team workflow and the client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

KS

Kyle S.

Owner

> "Your accounting in AP can't be trusted unless you scour it, which I have to. And the commission report cant be trusted, so I have..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

AV

Amy V.

Office Manager

> "I like that new features are coming out more frequently to improve the overall ease of use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7109616)

DH

Deborah H.

Medical Director

> "Too many bugs and glitches to name"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

HW

Hannah W.

DNP, Owner

> "Looking forward to having everything in one place and reducing the amount of paperwork in our office and streamlining check in for..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6798919)

CK

Carol K.

Practitioner

> "A little too expensive as a small business owner, I wish was more affordable"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6546841)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "AestheticsPro has provided an excellent experience for our med spa for nearly one year."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

EB

Elizabeth B.

Office Manager

> "It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is logged..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___4966976)

BS

Blaire S.

Admin Staff

> "I like seeing it from the provider/admin and the client prospective."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

LP

Leonard P.

CEO

> "The training was not able to be scheduled immediately."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6780688)

JG

Joanna G.

Office manager

> "I also feel it makes scheduling easy for the patient."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

KH

Karen H.

RN

> "Offers many features I do not use and feel I’m paying too much. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6527815)

[View Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

DO

David O.

General Manager

> "Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

Caitlin Q.

Owner

> "Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664)

JF

Jeannine F.

Owner, Nurse Practitioner

> "The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850)

DO

David O.

General Manager

> "One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

JB

Jonathan B.

Director

> "We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6842460)

Kelsea R.

Owner

> "Their guides are outdated, showing features and settings that no longer exist, which makes an already complicated system even more frustrating."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

DO

David O.

General Manager

> "Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

PN

Patricia N.

Owner

> "I feel like the ability to search for educational videos I need in the platform is not easy for example I wanted to search add-ons when I typed it in..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6816509)

EB

Erika B.

Massage Therapist

> "It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

Caitlin Q.

Owner

> "It was so over built that simply changing the pricing of a product required going into several different places to do so."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664)

JD

Johna D.

Director of Operations

> "Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7047597)

AM

Abbie M.

Clinical assistant

> "There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6811289)

EB

Erika B.

Massage Therapist

> "There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

EB

Erika B.

Massage Therapist

> "Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

Nicole R.

Business Operations

> "They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season!"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7089210)

Kelsea R.

Owner

> "Messages go unanswered. When he does respond, it’s usually “I’ll get back to you,” and then nothing."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

JP

Jakob P.

Business Systems Manager

> "Zenoti has been great for running our all our activity within our clinics, the most beneficial part though would be the seamless experience between..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6752856)

Kelsea R.

Owner

> "That might be tolerable if their documentation was accurate—but it’s not."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

KP

Karen P.

Assistant Manager

> "We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6425748)

KO

Kim O.

Practice Manager

> "At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

LW

Leah W.

Practice Manager

> "The amount of information and customization available can be overwhelming but once you have it set up with the help of your Zenoti success team, it..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6471704)

MC

Michelle C.

Assistant Salon manager

> "there are also a number of things that I do not like about with ringing up products on a ticket/invoice and that I have to re-enter the stylist initials..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197)

TB

Tina B.

Executive Assistant

> "The integrated zoom, email, and texting features are extremely beneficial."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7068311)

KO

Kim O.

Practice Manager

> "Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

BB

Brady B.

Owner

> "The migration of all my data, including payment tokens, forms, etc. was pretty impressive also."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7006582)

ED

Erin D.

Operations

> "The reporting can be a little restrictive at times despite how customisable they are."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6820739)

Jacinda P.

Vice President of Store and Franchise Operations

> "Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128656)

DB

Destinie B.

Patient Coordinator

> "It's something not easily transferable to employees and requires a lot of attention to train coworkers."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7025180)

EG

Emily G.

NURSE PRACTITIONER

> "Robust, all in one platform that has many features to help my med spa."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451)

RY

Rachel Y.

Owner, Trichologist, Hair Extension Specialist, Educator

> "Figuring out where certain features were located was a bit challenging at first, even with training."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7021200)

AA

Alonzo A.

Founder

> "The QuickBooks and payroll integration has been a time saver for us."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7058560)

Kelsea R.

Owner

> "I have outstanding issues from months ago that are still unresolved with zero explanation."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

YL

Yeliz L.

Manager

> "Once everything is set up Zenoti works very well and makes both booking appointments easy for both staff members and for customers."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699)

AL

Amy L.

Salon and spa owner

> "Training isn’t showing up anymore?"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447)

JF

Jeannine F.

Owner, Nurse Practitioner

> "Liking alot that leads coming in through website sts firecylg integrated into zenoth."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850)

DR

Danielle R.

Director of Operations

> "Cons - Organization of EMR charting, including photos and settings are difficult to navigate through, needing help from support frequently, being forced..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5012573)

EG

Emily G.

NURSE PRACTITIONER

> "The system is highly customizable which was very important for me as a business owner."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451)

Gabrielle T.

Brand Designer, Social Media and Marketing Manager

> "There are some system settings that can be difficult to work around sometimes."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6878743)

SC

Sarah C.

Marketing Manager

> "Really like the advanced target segmenting, automated marketing capabilities and advanced reporting."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016)

EC

Ethan C.

COO

> "Any communication that comes through the actual support portal on the zenoti dashboard takes WAY too long to respond."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6449866)

KO

Kim O.

Practice Manager

> "We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

MC

Michelle C.

Assistant Salon manager

> "I absolutely am not a fan of booking appointments on zenoti especially rebooking a guest from their invoice."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197)

TP

Tiffany P.

Manager

> "His deep knowledge of Zenoti, paired with his unmatched attention to detail and strong problem-solving skills, made all the difference."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6833542)

SF

Samantha F.

Director of Operations

> "One main issue was with the transfer of data into a patient gallery."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6493410)

SS

Stuart S.

President, Business Development

> "Real-time analytics and reports provide valuable insights into business performance, aiding in strategic decision-making."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929)

KW

Kerri W.

Owner and Nurse

> "It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097)

JK

Jenyce K.

VP of Operations

> "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000)

KL

Kelly L.

Spa Director

> "The SSG also shows up oddly on my summary reports."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6846168)

JK

Jenyce K.

VP of Operations

> "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000)

TF

Tracy F.

Business Owner

> "It rarely syncs on its own so therefore if you are busy and a customer calls (again we get a lot of calls now because their system sucks) and you..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___4865160)

AL

Amy L.

Salon and spa owner

> "The support before integration and the steps were very detailed and on schedule."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447)

TA

Traci A.

Operations Manager

> "Nothing works and it takes support FOREVER TO respond and complete open tickets."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6437522)

TK

Tianna K.

HAirdresser

> "The integration and the way that it keeps you informed within the salon practices and also supports the success of the salon"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6765112)

FP

Folake P.

Owner

> "With all the add ons there is extra cost especially when you have multicentres"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6647333)

SS

Stuart S.

President, Business Development

> "Zenoti has revolutionized my dermatology practice with its comprehensive marketing and office management capabilities."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929)

VM

Veronique M.

Owner

> "Hard to reach sales after the deal is done - i need some info from him but unable to have him reply"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6804936)

SB

Staci B.

President

> "The on-boarding process is helpful to set up a base for the system, and support is there to help you as you grow."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6836237)

LO

Lori O.

Massage Therapist

> "Fortunately, we have not updated all of our devices (our entire front desk staff revolted and refuses to run the V2 update), so I could take a photo of..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5020789)

AL

Alina L.

Program Manager

> "We were excited to have guidelines in the photo captures integrated in the forms."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7026595)

ST

Simone T.

Management team

> "It's difficult to navigate."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7112224)

TP

Teresa P.

Campus Director

> "Additionally, the ability to access the platform from anywhere provided flexibility and convenience, which is essential in a fast-paced environment."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6494033)

LH

Larry H.

CEO

> "In IT for 40 years, Poor Design- have to jump around to different areas to complete a task, not well thought out(not from an owners perspective), Poor..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#SoftwareAdvice___6027285)

KO

Kim O.

Practice Manager

> "Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

KW

Kerri W.

Owner and Nurse

> "They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097)

LM

Lauren M.

Owner-Practice Manager

> "Really appreciated the reporting capabilities as well as the built in marketing for emails and texts to our guests."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6568204)

SW

Sara W.

Manager

> "Sometimes a little glitchy, sometimes a little fussy."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6443081)

CG

Colette G.

Lead Clinician

> "He has been consistently available to answer all questions and work through road bumps."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7067880)

KV

Katherine V.

Spa Manager

> "Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6802328)

LF

Laura F.

Manager of Operations

> "Her insights into optimizing our operations within Zenoti have already proven beneficial. Although we’re still in the early stages of going live, we’re..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6650128)

KY

Kaitlyn Y.

Office Manager

> "My employes struggle using the app compared to the desktop version."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759)

PB

Paul B.

Owner

> "A full featured product that eliminates the need for integrating a variety of solutions for different business needs."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6401072)

MF

Melissa F.

BDM-Business Development Manager

> "Their approach, which seems geared towards extracting additional fees for basic functionalities, suggests a profit-driven ethos that neglects the needs..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

SC

Sarah C.

Marketing Manager

> "The system is very detailed and advanced from a booking and business management standpoint."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016)

MF

Melissa F.

BDM-Business Development Manager

> "In conclusion, while Zenoti offers valuable features, the lack of proactive support and additional charges for essential functionalities detract from..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

HC

Hugo C.

Business Manager

> "What I liked most about Zenoti was the combination of a supportive team members like \[sensitive content hidden\], and the wide range of powerful features..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6805105)

MF

Melissa F.

BDM-Business Development Manager

> "Furthermore, the response from Zenoti support was less than satisfactory, offering to add 7500 emails for an additional $200 instead of acknowledging..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

YL

Yeliz L.

Manager

> "I love how customers can book services and consultations from home."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699)

SK

Sheldon K.

Spa Director

> "So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. "

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6287851)

LC

Lynn C.

Director

> "I had a great onboarding team who listened to all my needs and wants as well as training."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7114881)

AM

Angel M.

Manager

> "Formatting forms was difficulty just because I had never done it before"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6634607)

[View Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/)

## User interface

4.45 (637)

4.44 (1,259)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

AestheticsPro

39/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Before & After Pictures
-   Billing & Invoicing
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Scheduling
-   Faculty/Staff Management
-   For Medical Spas
-   Generative AI
-   Gift Card Management
-   HIPAA Compliant
-   Inventory Management
-   Loyalty Program
-   Marketing Automation
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Promotions Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Transaction History
-   Treatment Packages
-   Website Integration

[See all features](https://www.capterra.com/p/93446/AestheticsPro/#features)

ZENOTI

39/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Before & After Pictures
-   Billing & Invoicing
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Scheduling
-   Faculty/Staff Management
-   For Medical Spas
-   Generative AI
-   Gift Card Management
-   HIPAA Compliant
-   Inventory Management
-   Loyalty Program
-   Marketing Automation
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Promotions Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Transaction History
-   Treatment Packages
-   Website Integration

[See all features](https://www.capterra.com/p/131057/ZENOTI/#features)

### Recognition

AestheticsPro is recognized as a top-rated tool in 5 Capterra Shortlist reports

ZENOTI is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

AestheticsPro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ZENOTI

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AestheticsPro

-   By AestheticsPro
-   Located in United States
-   Founded in 2007

ZENOTI

-   By Soham Inc dba Zenoti
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

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4.2

Features

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4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/93446-140062/AestheticsPro-vs-Pabau-CRM)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

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4.3

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4.3

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[View full comparison](https://www.capterra.com/compare/131057-140062/ZENOTI-vs-Pabau-CRM)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

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$160/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

$300/month

Price

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4.3

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131057-180087/ZENOTI-vs-Boulevard)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

$160/month

Price

$176/month

4.2

Features

4.4

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/93446-180087/AestheticsPro-vs-Boulevard)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$300/month

Price

$165/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/131057-187593/ZENOTI-vs-Mangomint)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$160/month

Price

$165/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/93446-187593/AestheticsPro-vs-Mangomint)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$300/month

Price

$23.99/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131057-153752/ZENOTI-vs-Vagaro)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$160/month

Price

$23.99/month

4.2

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/93446-153752/AestheticsPro-vs-Vagaro)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

$300/month

Price

Contact vendor for pricing

4.3

Features

3.8

4.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

$160/month

Price

$12/month

4.2

Features

3.4

4.2

Ease of Use

3.5

[View full comparison](https://www.capterra.com/compare/93446-162938/AestheticsPro-vs-Aesthetic-Record)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$300/month

Price

$99/month

4.3

Features

4.0

4.3

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-131057/MINDBODY-vs-ZENOTI)