# Compare AestheticsPro vs Pabau 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AestheticsPro and Pabau based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/93446-140062/AestheticsPro-vs-Pabau-CRM

---

# AestheticsPro vs Pabau Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AestheticsProPabau2/4 selected

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

[## AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

CH

MA

AC

Based on [637 reviews](#user-reviews)

Positive

559

Neutral

40

Negative

38

[## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [633 reviews](#user-reviews)

Positive

590

Neutral

22

Negative

21

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## Summary

* * *

Key features rated by users

Features selected based on 2,099 reviews from medical spa software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Appointment Management

4.4

HIPAA Compliant

4.7

For Medical Spas

4.4

Client Management

4.3

Payment Processing

4.0

83%Fit

High performer

Feature ratings

Appointment Management

4.7

HIPAA Compliant

4.7

For Medical Spas

4.4

Client Management

4.7

Payment Processing

4.5

User satisfaction

User satisfaction

4.4

User reviews[637](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.5

User satisfaction

4.7

User reviews[633](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$160Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

AestheticsPro is built for medspas, wellness clinics, and aesthetic practices seeking an all-in-one, HIPAA-compliant solution to streamline operations and grow their business.

Best for

Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine.

## User reviews

Pros & cons

CH

Carlos H.

Founder

> "Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117857)

RM

Rhea M.

directive

> "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7118086)

MA

Michelle A.

OwnerNurseAesthetician

> "The photo feature is also fantastic—it allows us to easily document treatments and track progress, which is invaluable in an..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

DD

Donise D.

Provider

> "The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

AC

Angela C.

ceo

> "The software is aesthetically geared toward medspas and wellness clinics, which makes it easier to organize services and streamline..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929)

MA

Michelle A.

OwnerNurseAesthetician

> "We don’t love being charged extra for text message reminders and email communications."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

HP

Hunter P.

Office Manager

> "The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set up..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117410)

WW

Wayne W.

owner

> "ok but much more burdensome and time consuming to use program for doc, pic, treatment records."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7090376)

IA

Isabel A.

Consultant,Manager

> "I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7124072)

LH

Lilyth H.

Manager

> "We dislike the customer support process and have found it very difficult to resolve issues in a timely manner."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7131646)

AH

Alejandra H.

Owner

> "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

BS

Blaire S.

Admin Staff

> "The only thing I didn’t like about it was some area covered didn’t make sense for my practice, they weren’t things I could utilize."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

JT

Jeremy T.

Owner

> "It covers everything I’d ever need for a booking software, charting, customer support and the price is amazing!"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7150508)

MM

Mandi M.

Supervisor

> "We have experienced glitches and when you checkout a client you cannot check more than one out at a time."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

ED

Esther D.

Owner

> "It's a breath of fresh air to find an EMR built specifically for Aesthetics that has so many inclusions and options - without the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7142477)

HC

Hulnara C.

Medspa owner

> "The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way messaging."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

JS

Joanna S.

President

> "Being at the forefront of electronic documentation and being one of the only paperless practices in our town (at the time), made..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

DH

Deborah H.

Medical Director

> "They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving you..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

MC

Madai C.

Physician Assistant

> "The software is totally customizable to fit anyone’s personal brand colors, logo, pricing systems, scheduling format, membership..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6647742)

CI

Cara I.

Practice Manager, Coolsculpting Specialist and Aesthetic Specialist.

> "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6473908)

BS

Blaire S.

Admin Staff

> "I like that it went over the basics, I learned to use AP based on how other staff members where using it but they weren’t..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

TP

Tiffany P.

Manager

> "For example, the online booking portal lacks in aesthetics and customization."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6843305)

EG

Esra G.

Operations

> "Last but not least, the contemporary features like the patient portal that come with AP are very important for us to stay..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098068)

SM

Sheri M.

RN, Owner

> "Continuous additional cost is the only reason I haven't added it yet."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7138474)

AC

Angela C.

ceo

> "With more refinement and modernization, it could become an even stronger all in one solution for growing medspas."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929)

LO

Lisa O.

Owner

> "My charts were messy and not in chronological order, making it difficult to keep patient records organized."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

CM

Caroline M.

Chief Marketing Office

> "Hearing from us as clients as to what needs to be improved and actually being taken into consideration and seeing the improvements..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149848)

SR

Stacy R.

Aesthetics Coordinator

> "I don't believe from a provider point of view that the charting and patient management is helpful."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7016018)

AH

Alejandra H.

Owner

> "With expanded integration options, it could become an even more powerful all-in-one solution."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

KH

Kody H.

Medical Aesthetician, Owner

> "The setup has been a bit harder for me just because of a personal/time constraint."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6826867)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "It has streamlined our workflow, improved organization, and enhanced the overall client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

DH

Deborah H.

Medical Director

> "Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you ,..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

JM

Jen M.

Provider

> "Love the one on one customized help especially being able to walk through most important workflow during my check in calls."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7025157)

AS

Anace S.

MD

> "Very convoluted, difficult to reach to navigate."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JR

Jessy R.

Patient Care Coordinator

> "AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7115500)

AS

Anace S.

MD

> "Difficult in processing payments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

SA

Selena A.

Office Manager

> "The easy access and uncomplicated process of scheduling patients, and the ability to have easy customer support."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7043986)

FE

Fatemeh E.

Owner and Sole Provider

> "I’ve reported this multiple times, but nothing has changed."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079238)

BT

Bryce T.

Owner

> "There are a plethora of videos available that help with issues you may have, and if you need more help you put in a support ticket..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6480472)

AS

Anace S.

MD

> "Recently they increased their prices."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

MA

Michelle A.

OwnerNurseAesthetician

> "It’s also great to see new features being released more frequently—this shows they are continuously improving and evolving the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

LO

Lisa O.

Owner

> "Accessing consent forms was particularly challenging, as I had to dig through the system just to confirm they were even there."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

JG

Joanna G.

Office manager

> "This software gives you the ability to have great patient management."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

GY

George Y.

Owner

> "Notifications are not customizable for separate services."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6340399)

EF

Ellen F.

Practice Manager

> "We have tried other sytems and Aesthetics Pro is the most streamlined for scheduling and rebooking appointments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6823553)

SK

Stacie K.

RN, owner, founder, CEO

> "The fact that it can’t migrate charts over."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6842861)

AD

Andrew D.

Receptionist

> "so i dont have to bug \[sensitive content hidden\] about every tiny thing, but she is great so i dont mind, but making the onboarding..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6883565)

SL

Sarah L.

Co founder spa development

> "Appt reminder text message is too small for anyone to read ."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6347044)

JS

Joanna S.

President

> "Initial and continued training is incredibly streamlined and communication with the team members is easy. When we are in need of..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

HC

Hulnara C.

Medspa owner

> "I dont care for any new features if it is unusable due to glitches."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

TK

Trina K.

Aesthetics nurse

> "They were extremely informative of the process for utilizing online booking for new and existing patients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6822123)

MM

Mandi M.

Supervisor

> "This upsets some of our clients coming in together."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

WW

Wendy W.

Office Manager

> "All product info & inventory is easily accessible as well as client info."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

BC

Bri C.

Founder

> "Updates to the system have made it more difficult for our workflow. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6488065)

EC

Emma C.

Spa Owner, Medical Aesthetician

> "Everyone has been so prompt to help answer any of my questions and guide me through making this dream a reality for my business!"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079872)

HC

Hulnara C.

Medspa owner

> "Their support team i fins is quite incompetent and answers with premade learned generic sentences."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

CC

Candice C.

Medspa Director

> "From 2018 Aesthetic Pro Software and my 17 year Medical Spa operation have been true growth partners"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098740)

KS

Kyle S.

Owner

> "Well, aesthetics pro assumes your staff is working every minute of every day. And clients will begin booking online for time slots..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

ST

Samantha T.

Patient Coordinator

> "We have regular check-ins with our account manager \[sensitive content hidden\] to make sure our business is doing well and letting..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6578299)

SG

Shelby G.

APRN

> "Working with worldpro and processing payments is near impossible."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6462648)

KU

Kathryn U.

Owner

> "Also, our practice loved the ability to differentiate between quantity purchased and quantity used."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6847333)

MP

Michael P.

Owner

> "I liked the least not being able to call right away if there was a problem in trying to figure out the software. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6535427)

WW

Wendy W.

Office Manager

> "The calendar is customizable and the client info is easy to use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

AS

Anace S.

MD

> "Not user friendly."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JS

Joanna S.

President

> "Data analytics helped streamline both our finances and decision-making."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

DD

Donise D.

Provider

> "At this time, my overall experience has been challenging."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

MY

Melissa Y.

Clinic Director

> "What I liked most about AestheticsPro is how thoughtfully it’s built for aesthetic clinics."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

EP

Eileen P.

Nurse Practitioner

> "So, it wasn't as easy to track inventory with this model for me."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6765891)

MY

Melissa Y.

Clinic Director

> "Overall, it has improved both our team workflow and the client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

KS

Kyle S.

Owner

> "Your accounting in AP can't be trusted unless you scour it, which I have to. And the commission report cant be trusted, so I have..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

AV

Amy V.

Office Manager

> "I like that new features are coming out more frequently to improve the overall ease of use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7109616)

DH

Deborah H.

Medical Director

> "Too many bugs and glitches to name"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

HW

Hannah W.

DNP, Owner

> "Looking forward to having everything in one place and reducing the amount of paperwork in our office and streamlining check in for..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6798919)

CK

Carol K.

Practitioner

> "A little too expensive as a small business owner, I wish was more affordable"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6546841)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "AestheticsPro has provided an excellent experience for our med spa for nearly one year."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

EB

Elizabeth B.

Office Manager

> "It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is logged..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___4966976)

BS

Blaire S.

Admin Staff

> "I like seeing it from the provider/admin and the client prospective."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

LP

Leonard P.

CEO

> "The training was not able to be scheduled immediately."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6780688)

JG

Joanna G.

Office manager

> "I also feel it makes scheduling easy for the patient."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

KH

Karen H.

RN

> "Offers many features I do not use and feel I’m paying too much. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6527815)

[View Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

SS

Sushant S.

Supervisor

> "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271)

ER

Elsa R.

Owner

> "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email,..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714)

NF

Nicole F.

Pre-Registration Pharmacy Technician

> "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284)

MO

Michael O.

Cosmetic Physician

> "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493)

MB

Michael B.

Registered Nurse

> "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880)

KB

Karlyne B.

OWNER

> "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

LS

Luisa S.

Aesthetic Nurse Practitioner

> "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437)

Karen H.

Aesthetic Nurse

> "Setting up forms and services very long winded and complicated at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111)

MD

Monica D.

Nurse

> "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345)

VR

Verified Reviewer

Owner and Medical director

> "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383)

SA

Syeda A.

Director

> "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981)

VR

Verified Reviewer

Office Manager

> "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180)

KB

Karlyne B.

OWNER

> "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

JR

José R.

Chief I.T and Legal Officer

> "There are reoccurring bugs and glitches that we have identified when using the platform."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933)

BT

Brant T.

Medical Director

> "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875)

CB

Cassandra B.

Registered Nurse

> "There is a lot of personalisation that goes into the system and very time consuming."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471)

AB

Aanjana B.

Pre-registered Pharmacy Technician

> "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976)

SQ

Sadiq Q.

Practice Owner

> "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

VV

Valentina V.

ANP

> "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789)

MM

Mira M.

Doctors

> "Sometimes glitchy and doesn’t sent patients the consent forms"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888)

UR

Uliana R.

Administrator

> "The platform assists me with operations and marketing, including CRM and every step I need to complete."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480)

RZ

Raisa Z.

Clinic Manager

> "very slow at times and often comes up with issues."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052)

UR

Uliana R.

Administrator

> "The platform assists me with operations and marketing, including CRM and every step I need to complete."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480)

VR

Verified Reviewer

Office Manager

> "I was not able to ever set it up and paid for months without ever getting any benefit."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180)

ER

Elsa R.

Owner

> "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714)

VW

Vicky W.

Nurse

> "Card machine can take a while to confirm payment has been taken"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235)

KB

Karlyne B.

OWNER

> "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

EK

Eric K.

Clinic Owner and Clinical Specialist

> "Some features can feel a bit overwhelming at the beginning, especially during the setup."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303)

Paul W.

GP

> "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561)

SQ

Stephanie Q.

Managing Operations Partner

> "Unable to send control substances with eRX requires a 3rd party option."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062)

SP

Shital P.

Practice Manager

> "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220)

SQ

Sadiq Q.

Practice Owner

> "System Bugs: There are still multiple bugs present in the system despite it being in the production environment."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

AG

Agnes G.

Founder and Adult Nurse Practitioner

> "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495)

CH

Carrie H.

owner medical practicemedspa

> "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016)

CR

Cassi R.

Holistic Health Practitioner

> "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737)

SQ

Sadiq Q.

Practice Owner

> "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

TX

Tracy X.

Clinical Director

> "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176)

CM

Clara M.

pharmacist ip

> "Potentially, it could be too sophistication for more basic userr"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066)

SV

Sarah V.

Owner

> "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839)

GB

Galina B.

Manager

> "I did create service myself 5 times and it still not possible to add it on the invoice."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454)

AS

Adam S.

Doctor and Director of Dr Alluris Aesthetics

> "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671)

CC

Caroline C.

Aesthetics Nurse

> "Time consuming process from joining to getting log in details."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499)

AS

Adam S.

Doctor and Director of Dr Alluris Aesthetics

> "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671)

AC

Amanda C.

Reception

> "Poor customer service at the start of Pabau 2."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433)

Petya S.

aesthetic doctor

> "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413)

AS

Adrien S.

Osteopathic clinics

> "it can feel a bit overwhelming at first due to the number of features available."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105)

AM

Amelia M.

Director

> "Pabau 2 has truly elevated the way I run my clinic, allowing me to focus more on my clients and less on admin."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945)

EC

Emma C.

clinic manager

> "The report name changes are challenging."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358)

RH

Robert H.

Doctor

> "The staff is very helpful and engaged in making Pabau individualised and tailored to specific business needs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7070347)

AM

Ayesha M.

Operations Manager

> "Using online chat causes delay in operations"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592)

MM

Marin M.

Manager

> "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284)

KV

Kim V.

Nurse

> "Sometimes it can be complicated and often get lost when trying to resolve any problems"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000)

ZB

Zenaida B.

Pre-reg Pharmacy technician

> "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015)

HM

Heather M.

Clinical Director

> "Unable to use the prescription function at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178)

Paul W.

GP

> "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561)

PH

Pamela H.

Marketing Manager

> "Having a difficult time in clinic with the pabua2 switch over."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550)

NE

Nathan E.

CEO

> "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time,..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737)

DB

Danielle B.

Aesthetic Doctor

> "I haven't found it very easy to set up sending automated consent forms."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163)

KaR

Kelly-ann R.

Facial aesthetician

> "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683)

MA

Mohammed A.

Medical Director

> "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383)

BT

Brant T.

Medical Director

> "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875)

RP

Ruth P.

Owner

> "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626)

ZB

Zenaida B.

Pre-reg Pharmacy technician

> "It also makes communication with patients much easier, which improves the overall experience for both staff and patients."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015)

IB

Imogen B.

Doctor

> "It could not be worse, customer service is appalling."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024)

VR

Verified Reviewer

Founder and Nurse Prescriber

> "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate my..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910)

AmS

Anne-marie S.

Director

> "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427)

AS

Adrien S.

Osteopathic clinics

> "Excellent features such as online booking, appointment reminders, and secure patient record storage."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105)

NR

Nick R.

Consultant

> "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986)

AT

Asim T.

Director

> "As a clinician, what I value most is how clearly patient histories and clinical notes are organised."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881)

BB

Brett B.

Office Manager

> "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431)

AM

Amelia M.

Director

> "The transition from alternative software highlighted just how much more efficient and intuitive Pabau 2 is for managing every aspect of my..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945)

DH

David H.

Director

> "Its not that easy to use initially, lots of options"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821)

Iulia H.

Aesthetic practitioner

> "Helpful support team and many useful features for aesthetic and medical clinics."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514)

BB

Brett B.

Office Manager

> "Our account manager was not available and rarely responded to emails."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431)

OR

Osanna R.

Assistant Manager

> "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910)

HT

Hillary T.

Owner

> "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447)

MM

Michelle M.

Skincare Specialist

> "The product is very intuitive and allows you to keep all client records in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6822007)

RC

Ran C.

Owner

> "SMS cost you a lot of money and integration with Credit Card will cost you the processing fee from the merchant and Palau itself"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3593923)

SQ

Sadiq Q.

Practice Owner

> "Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

RC

Richard C.

IT Manager

> "Software is ok but I don't think it's suitable for a serious medical business."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788)

[View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

## User interface

4.45 (637)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

4.66 (633)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

AestheticsPro

39/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Before & After Pictures
-   Billing & Invoicing
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Scheduling
-   Faculty/Staff Management
-   For Medical Spas
-   Generative AI
-   Gift Card Management
-   HIPAA Compliant
-   Inventory Management
-   Loyalty Program
-   Marketing Automation
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Promotions Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Transaction History
-   Treatment Packages
-   Website Integration

[See all features](https://www.capterra.com/p/93446/AestheticsPro/#features)

Pabau

Top features

40/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Before & After Pictures
-   Billing & Invoicing
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Scheduling
-   Faculty/Staff Management
-   For Medical Spas
-   Generative AI
-   Gift Card Management
-   HIPAA Compliant
-   Inventory Management
-   Loyalty Program
-   Marketing Automation
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Promotions Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Transaction History
-   Treatment Packages
-   Website Integration

[See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features)

### Recognition

AestheticsPro is recognized as a top-rated tool in 5 Capterra Shortlist reports

Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

AestheticsPro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pabau

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AestheticsPro

-   By AestheticsPro
-   Located in United States
-   Founded in 2007

Pabau

-   By Pabau
-   Located in United Kingdom
-   Founded in

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$59/month

Price

Contact vendor for pricing

4.6

Features

3.8

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-140062/Tebra-vs-Pabau-CRM)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$160/month

Price

$23.99/month

4.2

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/93446-153752/AestheticsPro-vs-Vagaro)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$59/month

Price

Contact vendor for pricing

4.6

Features

3.8

4.4

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

$160/month

Price

$12/month

4.2

Features

3.4

4.2

Ease of Use

3.5

[View full comparison](https://www.capterra.com/compare/93446-162938/AestheticsPro-vs-Aesthetic-Record)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

vs

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

$59/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140062-210524/Pabau-CRM-vs-Practice-Mate)