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AestheticsPro software is designed for: Medical Spas, Medical Aesthetic Practices, Laser Hair Removal Centers, Weight Loss Clinics, Wellness Centers, and Tattoo Removal businesses.
Rain specializes in niche retail markets including Music, Ski, Surf, Dive, Toy, Apparel, Quilt, Sewing, and Craft stores. It simplifies business operations and helps increase total sales.
I like the support I have been able to get while learning this system. The ticketing system is awesome and the conference calls are great.
It is so clunky, confusing and glitchy. I cannot express in words the frustration i have been experiencing.
Overall this software was easy to use and was great for aesthetics practice. Patients were notified of appointments with it and the customer service was great with my rep [sensitive content hidden.
If you have giftcards and a credit card machine that are not integrated with AestheticsPro, it can be confusing and difficult to navigate and set up.
My overall experience has been absolutely positive especially with the help of the Support Team. They are truly fantastic and very quick to answer any questions.
Horrible customer service, records lost, waste of time and money.
The software is really user friendly and I enjoy how easy the schedule is to manage , some of the reports are useful.
After calling to dispute this they never reversed the charges.
Customer service has always been responsive and helpful to resolve any difficulties promptly. The value for the cost is excellent.
We are Canadian site, and the cashing in procedure does not allow us to use our coins, and therefore we don’t use the cash in/cash out component. That is my only complaint.
The customer support system is fantastic. The reports available on the system save hundreds of man hours and help us see how our business is doing.
We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi.
Overall, the experience has been very good. Implementation was easy and the support was excellent.
It was a rough year and a half trying to operate a business with that many mistakes from their side.
They still have a feel of a small company, and I feel like if I need an aspect or tool developed, I have a pretty good chance of being heard and considered.
Lack of integration with shipping companies. Cumbersome uploads to QuickBooks.
Carolyn I.: Hi, my name is Carolyn. I'm the president of a music school. I'd like to give Rain POS a five out of five. For more reviews like this, click below. Before using Rain POS, I used QuickBooks POS, which we used for about six or seven years. I found that it took too much memory and it was syncing with our QuickBooks Database and it got way too expensive. I chose Rain POS because they were a startup company at the time, and they were marketing a software that both provided for POS, on a remote for a remote customer, as well as in-person customer, as well as a website. I liked that they had that dual interface for remote customers and in-person. But what I came to find out was that being able to control our own website in a very user-friendly way was one of the biggest assets for us. Getting onboarded with Rain POS wasn't completely easy. I think it took some time to get used to, but once we started working on it and getting used to the system and calling the customer support many, many times, I think we got into a place where we were all comfortable using the system. So it wasn't easy, but it paid off. In the end, we were able to really benefit from the system. I would tell someone to give Rain a try. Keep your old software going in case it doesn't work, but I think you'll find it to be a very good option. So give it a try.
AestheticsPro
Rain POS
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