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AestheticsPro software is designed for: Medical Spas, Medical Aesthetic Practices, Laser Hair Removal Centers, Weight Loss Clinics, Wellness Centers, and Tattoo Removal businesses.
Corporate Office, Enterprise, Government. Most companies or agencies that need to maintain and monitor guest visitations in buildings lobbies or satellite locations find value in ALICE Receptionist.
I like the support I have been able to get while learning this system. The ticketing system is awesome and the conference calls are great.
It is so clunky, confusing and glitchy. I cannot express in words the frustration i have been experiencing.
Overall this software was easy to use and was great for aesthetics practice. Patients were notified of appointments with it and the customer service was great with my rep [sensitive content hidden.
Customer service is hard to get in contact with - actually speaking with a live person. Automatic upgrade is frustrating as no warning was given and most info didn’t transfer over.
My overall experience has been absolutely positive especially with the help of the Support Team. They are truly fantastic and very quick to answer any questions.
If you have giftcards and a credit card machine that are not integrated with AestheticsPro, it can be confusing and difficult to navigate and set up.
The software is really user friendly and I enjoy how easy the schedule is to manage , some of the reports are useful.
After calling to dispute this they never reversed the charges.
Fantastic device, reliable, always cheerful, and a delight to use. Efficiently helps visitors with reaching the person they come to see.
The only real negative is that our kiosk is in a vestibule - unless we choose an upgrade and factor in future configuration costs, we cannot unlock our doors to let the visitor in.
We are fairly new but we are really enjoying our Alice Receptionist. It is a great alternitive to having someone greet our guests and gives a WOW factor when someone walks in to our office.
No updates or new functionallity in years. Needs heavy CPU and GPU to be used, which forces you to buy expensive hardware and limited hardware possibilites.
The ALICE team was very good in helping us reduce some of this, also suggesting an improved microphone which we installed.
Constantly have to check the system is working, high purchase cost, ongoing licence costs and extra costs for purchasing more licenses, customer support is very poor and system is full of bugs.
The setup was super easy and the directory is simple and clean.
That being said, it may very well be because we are using ZOOM phone service, but there is an audible delay between the client and the person answering the ALICE phone.
AestheticsPro
Top FeaturesALICE Receptionist
ALICE Receptionist
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