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AestheticsPro software is designed for: Medical Spas, Medical Aesthetic Practices, Laser Hair Removal Centers, Weight Loss Clinics, Wellness Centers, and Tattoo Removal businesses.
Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers to unlock their potential with comprehensive EMR, CRM, and RCM software solutions.
I like the support I have been able to get while learning this system. The ticketing system is awesome and the conference calls are great.
It is so clunky, confusing and glitchy. I cannot express in words the frustration i have been experiencing.
Overall this software was easy to use and was great for aesthetics practice. Patients were notified of appointments with it and the customer service was great with my rep [sensitive content hidden.
If you have giftcards and a credit card machine that are not integrated with AestheticsPro, it can be confusing and difficult to navigate and set up.
My overall experience has been absolutely positive especially with the help of the Support Team. They are truly fantastic and very quick to answer any questions.
Horrible customer service, records lost, waste of time and money.
The software is really user friendly and I enjoy how easy the schedule is to manage , some of the reports are useful.
After calling to dispute this they never reversed the charges.
It’s easy to use, easy on the eyes, and navigation is seemless. As a super admin I love the access I have to update and create things we need and how easy it is to do.
The general counsel is a pompous jerk that does nothing to keep the company out of litigation. The rep is just as unprofessional as the rest of the bunch.
Robust product with lots of features. Customer support is superb and they do implement recommendations.
Now when printing out the face sheet for a file the insurance information cuts off and no longer on the first sheet. It makes it less convenient as opposed to when it was available on one page.
I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation in real time and have the results immediately is wonderful.
There are times when I want to be able to enter medication data that Kipu is not set up to do, such as offer two options for a dose depending on pain scales or other factors.
I like the Golden thread as it helps to connect treatment plans and goals while helping the therapist to save time for the therapist. The SMART GOALS suggestions help to bring easy to treatment plans.
Built for the Basic Model of Substance Abuse Care...which doesn't work.
Tammy E.: My name is Tammy. I am the Executive Director of Legends Treatment Center in Pittsburgh. We have about 200 people that work for Legends, all of the Legends put together. My rating for Kipu is five. We use Kipu for pretty much everything when it comes to our client base for our outpatient. We use Kipu for our notes. Billing is able to go in and check on our notes to see who has come, who hasn't. I go in and I do audit checks. I sign off on notes. We use Kipu a lot. Our inpatient, we can tell where a person is, what floor, what room, if there's an emergency. We use it to communicate back and forth between staff. Kipu is easy to use. When I started this position, I didn't really have anyone to train. I've used a lot of different EMR systems in my career, and Kipu is literally the absolute easiest EMR to use when it comes to using it for client base. There is no negative about Kipu. I like everything about it.
AestheticsPro
Kipu
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