# Compare AestheticsPro vs Alleva 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AestheticsPro and Alleva based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/93446-180899/AestheticsPro-vs-Alleva

---

# AestheticsPro vs Alleva Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AestheticsProAlleva2/4 selected

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

[## AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

CH

MA

AC

Based on [637 reviews](#user-reviews)

Positive

559

Neutral

40

Negative

38

[## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

JB

CB

NR

Based on [282 reviews](#user-reviews)

Positive

245

Neutral

26

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 6,183 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.6

Charting

4.4

Patient Scheduling

4.4

Document Management

4.4

86%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.5

Document Management

4.7

User satisfaction

User satisfaction

4.4

User reviews[637](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.5

User satisfaction

4.5

User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$160Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

AestheticsPro is built for medspas, wellness clinics, and aesthetic practices seeking an all-in-one, HIPAA-compliant solution to streamline operations and grow their business.

Best for

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery.

## User reviews

Pros & cons

CH

Carlos H.

Founder

> "Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117857)

RM

Rhea M.

directive

> "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7118086)

MA

Michelle A.

OwnerNurseAesthetician

> "The photo feature is also fantastic—it allows us to easily document treatments and track progress, which is invaluable in an..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

DD

Donise D.

Provider

> "The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

AC

Angela C.

ceo

> "The software is aesthetically geared toward medspas and wellness clinics, which makes it easier to organize services and streamline..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929)

MA

Michelle A.

OwnerNurseAesthetician

> "We don’t love being charged extra for text message reminders and email communications."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

HP

Hunter P.

Office Manager

> "The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set up..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117410)

WW

Wayne W.

owner

> "ok but much more burdensome and time consuming to use program for doc, pic, treatment records."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7090376)

IA

Isabel A.

Consultant,Manager

> "I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7124072)

LH

Lilyth H.

Manager

> "We dislike the customer support process and have found it very difficult to resolve issues in a timely manner."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7131646)

AH

Alejandra H.

Owner

> "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

BS

Blaire S.

Admin Staff

> "The only thing I didn’t like about it was some area covered didn’t make sense for my practice, they weren’t things I could utilize."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

JT

Jeremy T.

Owner

> "It covers everything I’d ever need for a booking software, charting, customer support and the price is amazing!"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7150508)

MM

Mandi M.

Supervisor

> "We have experienced glitches and when you checkout a client you cannot check more than one out at a time."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

ED

Esther D.

Owner

> "It's a breath of fresh air to find an EMR built specifically for Aesthetics that has so many inclusions and options - without the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7142477)

HC

Hulnara C.

Medspa owner

> "The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way messaging."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

JS

Joanna S.

President

> "Being at the forefront of electronic documentation and being one of the only paperless practices in our town (at the time), made..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

DH

Deborah H.

Medical Director

> "They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving you..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

MC

Madai C.

Physician Assistant

> "The software is totally customizable to fit anyone’s personal brand colors, logo, pricing systems, scheduling format, membership..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6647742)

CI

Cara I.

Practice Manager, Coolsculpting Specialist and Aesthetic Specialist.

> "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6473908)

BS

Blaire S.

Admin Staff

> "I like that it went over the basics, I learned to use AP based on how other staff members where using it but they weren’t..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

TP

Tiffany P.

Manager

> "For example, the online booking portal lacks in aesthetics and customization."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6843305)

EG

Esra G.

Operations

> "Last but not least, the contemporary features like the patient portal that come with AP are very important for us to stay..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098068)

SM

Sheri M.

RN, Owner

> "Continuous additional cost is the only reason I haven't added it yet."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7138474)

AC

Angela C.

ceo

> "With more refinement and modernization, it could become an even stronger all in one solution for growing medspas."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929)

LO

Lisa O.

Owner

> "My charts were messy and not in chronological order, making it difficult to keep patient records organized."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

CM

Caroline M.

Chief Marketing Office

> "Hearing from us as clients as to what needs to be improved and actually being taken into consideration and seeing the improvements..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149848)

SR

Stacy R.

Aesthetics Coordinator

> "I don't believe from a provider point of view that the charting and patient management is helpful."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7016018)

AH

Alejandra H.

Owner

> "With expanded integration options, it could become an even more powerful all-in-one solution."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

KH

Kody H.

Medical Aesthetician, Owner

> "The setup has been a bit harder for me just because of a personal/time constraint."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6826867)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "It has streamlined our workflow, improved organization, and enhanced the overall client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

DH

Deborah H.

Medical Director

> "Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you ,..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

JM

Jen M.

Provider

> "Love the one on one customized help especially being able to walk through most important workflow during my check in calls."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7025157)

AS

Anace S.

MD

> "Very convoluted, difficult to reach to navigate."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JR

Jessy R.

Patient Care Coordinator

> "AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7115500)

AS

Anace S.

MD

> "Difficult in processing payments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

SA

Selena A.

Office Manager

> "The easy access and uncomplicated process of scheduling patients, and the ability to have easy customer support."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7043986)

FE

Fatemeh E.

Owner and Sole Provider

> "I’ve reported this multiple times, but nothing has changed."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079238)

BT

Bryce T.

Owner

> "There are a plethora of videos available that help with issues you may have, and if you need more help you put in a support ticket..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6480472)

AS

Anace S.

MD

> "Recently they increased their prices."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

MA

Michelle A.

OwnerNurseAesthetician

> "It’s also great to see new features being released more frequently—this shows they are continuously improving and evolving the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

LO

Lisa O.

Owner

> "Accessing consent forms was particularly challenging, as I had to dig through the system just to confirm they were even there."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

JG

Joanna G.

Office manager

> "This software gives you the ability to have great patient management."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

GY

George Y.

Owner

> "Notifications are not customizable for separate services."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6340399)

EF

Ellen F.

Practice Manager

> "We have tried other sytems and Aesthetics Pro is the most streamlined for scheduling and rebooking appointments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6823553)

SK

Stacie K.

RN, owner, founder, CEO

> "The fact that it can’t migrate charts over."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6842861)

AD

Andrew D.

Receptionist

> "so i dont have to bug \[sensitive content hidden\] about every tiny thing, but she is great so i dont mind, but making the onboarding..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6883565)

SL

Sarah L.

Co founder spa development

> "Appt reminder text message is too small for anyone to read ."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6347044)

JS

Joanna S.

President

> "Initial and continued training is incredibly streamlined and communication with the team members is easy. When we are in need of..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

HC

Hulnara C.

Medspa owner

> "I dont care for any new features if it is unusable due to glitches."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

TK

Trina K.

Aesthetics nurse

> "They were extremely informative of the process for utilizing online booking for new and existing patients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6822123)

MM

Mandi M.

Supervisor

> "This upsets some of our clients coming in together."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

WW

Wendy W.

Office Manager

> "All product info & inventory is easily accessible as well as client info."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

BC

Bri C.

Founder

> "Updates to the system have made it more difficult for our workflow. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6488065)

EC

Emma C.

Spa Owner, Medical Aesthetician

> "Everyone has been so prompt to help answer any of my questions and guide me through making this dream a reality for my business!"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079872)

HC

Hulnara C.

Medspa owner

> "Their support team i fins is quite incompetent and answers with premade learned generic sentences."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

CC

Candice C.

Medspa Director

> "From 2018 Aesthetic Pro Software and my 17 year Medical Spa operation have been true growth partners"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098740)

KS

Kyle S.

Owner

> "Well, aesthetics pro assumes your staff is working every minute of every day. And clients will begin booking online for time slots..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

ST

Samantha T.

Patient Coordinator

> "We have regular check-ins with our account manager \[sensitive content hidden\] to make sure our business is doing well and letting..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6578299)

SG

Shelby G.

APRN

> "Working with worldpro and processing payments is near impossible."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6462648)

KU

Kathryn U.

Owner

> "Also, our practice loved the ability to differentiate between quantity purchased and quantity used."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6847333)

MP

Michael P.

Owner

> "I liked the least not being able to call right away if there was a problem in trying to figure out the software. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6535427)

WW

Wendy W.

Office Manager

> "The calendar is customizable and the client info is easy to use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

AS

Anace S.

MD

> "Not user friendly."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JS

Joanna S.

President

> "Data analytics helped streamline both our finances and decision-making."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

DD

Donise D.

Provider

> "At this time, my overall experience has been challenging."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

MY

Melissa Y.

Clinic Director

> "What I liked most about AestheticsPro is how thoughtfully it’s built for aesthetic clinics."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

EP

Eileen P.

Nurse Practitioner

> "So, it wasn't as easy to track inventory with this model for me."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6765891)

MY

Melissa Y.

Clinic Director

> "Overall, it has improved both our team workflow and the client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

KS

Kyle S.

Owner

> "Your accounting in AP can't be trusted unless you scour it, which I have to. And the commission report cant be trusted, so I have..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

AV

Amy V.

Office Manager

> "I like that new features are coming out more frequently to improve the overall ease of use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7109616)

DH

Deborah H.

Medical Director

> "Too many bugs and glitches to name"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

HW

Hannah W.

DNP, Owner

> "Looking forward to having everything in one place and reducing the amount of paperwork in our office and streamlining check in for..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6798919)

CK

Carol K.

Practitioner

> "A little too expensive as a small business owner, I wish was more affordable"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6546841)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "AestheticsPro has provided an excellent experience for our med spa for nearly one year."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

EB

Elizabeth B.

Office Manager

> "It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is logged..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___4966976)

BS

Blaire S.

Admin Staff

> "I like seeing it from the provider/admin and the client prospective."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

LP

Leonard P.

CEO

> "The training was not able to be scheduled immediately."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6780688)

JG

Joanna G.

Office manager

> "I also feel it makes scheduling easy for the patient."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

KH

Karen H.

RN

> "Offers many features I do not use and feel I’m paying too much. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6527815)

[View Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

JB

Jacob B.

Clinical Director

> "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

JB

Jacob B.

Clinical Director

> "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

CB

Cody B.

Program Manager

> "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

JB

Jacob B.

Clinical Director

> "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

NR

Nohemy R.

Program Director

> "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly. Whether it's adjusting..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JB

Jacob B.

Clinical Director

> "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports of these issues,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

HE

Heather E.

Lead Therapist

> "It is not difficult to learn the different things that are offered on the site."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674)

JB

Jacob B.

Clinical Director

> "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

BO

Breanne O.

Executive Assistant

> "Their support team has also been super responsive whenever I’ve had questions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DC

Derrick C.

Clinician

> "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins working again."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

GJ

Giovhanni J.

Substance abuse counselor

> "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703)

KC

Kathy C.

Clinical Supervisor

> "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving and having to start..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935)

AM

Asa M.

Behavioral health technician

> "From training to running the program it has been easy and convenient for my job position."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

CP

Chelsea P.

Youth Mentor

> "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does not save."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143)

BO

Breanne O.

Executive Assistant

> "Helpful customer support team"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DV

Dennis V.

Assistant Housing Supervisor Case Manager

> "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798)

RG

Rebecca G.

Therapist Intern

> "I like that I can enter all client notes for a group on one page so I can use a template."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

VV

Veronica V.

Clinical Director

> "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it will load and let..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906)

MA

Misty A.

Compliance Director

> "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700)

AW

Austin W.

Peer Support

> "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on clients in the past."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864)

ML

Marie L.

CEO

> "I've been using Alleva EMR for a while now, and I must say it's been a game-changer for my practice!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6341968)

MK

Misak K.

Therapist

> "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127)

AT

Amanda T.

Lead Therapist

> "Alleva's Scheduler is another very useful tool for us; I appreciate how we are able to enter notes through clicking on the appointment in..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

AG

Angelina G.

Therapist

> "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client list."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584)

TL

Tora L.

Mental Health Counselor

> "Alleva does very well to organize and keep track of documents electronically for our company and clients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877)

ED

Esther D.

Recovery Coach

> "Auto saving of notes and not being able to print in communication log section."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450)

LK

Lynne K.

Substance abuse counselor

> "use everyday for notes and so far so good"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6462344)

KM

Karyn M.

Family Counselor

> "In ability to edit communication logs has been a challenge in my experience with Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

PZ

Pedro Z.

Counselor

> "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and streamlined the..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065)

JM

Jared M.

Peer Recovery Specialist

> "Can have login issues or re-connection issues where Alleva fails to login, not due to user error"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614)

GC

Gary C.

Treatment Coordinator

> "It's easy to navigate."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263)

AR

Aaron R.

Admissions Director

> "We use the SuperBill function every month for every client and there is no ability to have the diagnostic codes for the sessions populate..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3870947)

AM

Asa M.

Behavioral health technician

> "I was confident after my training."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

NR

Nohemy R.

Program Director

> "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of days before getting..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JM

John M.

COO

> "Also, \[sensitive content hidden\] assisted us with set up, and he was very professional, responded in a timely manner, and played a huge..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

SS

Starla S.

RN - DON

> "Trying to get past medical records correctly and wrong times that show up after correct times have been entered"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989)

JL

Jon L.

Admissions and Community Outreach Coordinator

> "Easily access case notes and treatment plans to ensure the best experience for our patients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265)

DC

Derrick C.

Clinician

> "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots, I get 2."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

AC

Andrea C.

Program Director

> "I like that you can upload documents so you can eleminate the paperwork"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285)

JK

Jennifer K.

Alumni Coordinator

> "There seem to be some instances where things do not save or load during certain times of the day that can be really frustrating."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072)

AC

Ann C.

Billing Coordinator

> "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations, clients that have..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486)

AT

Amanda T.

Lead Therapist

> "This has also been our workaround for assessments, and one of the problems with this is that there is no way to utilize data from custom..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

AM

Allison M.

Director or UR

> "It is conceptually a good product and has a pleasing aesthetic"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643)

AT

Amanda T.

Lead Therapist

> "The navigation on the website is also overly complicated, and it often takes several clicks to get to the page I want (i.e., for a..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

JM

John M.

COO

> "The thing I like most about Alleva is that you can customize it without changing the functionality of the program."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

TW

Tamnika W.

Lead Therapist

> "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

CM

Chris M.

Director Of IT

> "They also provide training sessions and webinars to help you learn how to use the product effectively."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

CA

Christal A.

Clinical

> "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911)

TW

Tamnika W.

Lead Therapist

> "The way their team works with my company to make improvements to tailor to our needs is unmatched."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

AJ

Angie J.

LPN

> "When you chart a communication note your unable to edit it or delet"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599)

TD

Tajinder D.

Housing Navigator

> "Alleva's user friendly interface and its ability to streamline my workflow efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010)

VC

Victoria C.

Direct Care Staff

> "It does not load sometimes and tends to glitch out or not stay on the same screen."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792)

LS

Lois S.

LPN

> "User friendly and communication when needing help is excellent"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454266)

JP

Jesus P.

Behavioral technician

> "time response to technical problems. when having esues it takes to long to get it resove because is not included in A"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332)

HS

Heather S.

Residential Therapist

> "The accessibility it provides for our entire team to have access to the same information!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151)

TB

Tina B.

CIT

> "I can never get it to log on without highlighting the URL and pressing enter."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704)

JC

Joshua C.

COO

> "The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3829235)

CG

Cynthia G.

SUD counselor

> "Inserting dates and times for note charting is tedious."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

KC

Kayla C.

Clinical Services and Program Development

> "Our team appreciates the ability and willingness for Alleva to customize our platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238)

SG

Sanam G.

Admissions Coordinator

> "It will freeze up at times and take me to the wrong chart or sign me out entirely."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760)

JM

John M.

COO

> "Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they are a few and far apart."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183)

AT

Amanda T.

Lead Therapist

> "The layout of the treatment plan is needlessly complicated--each Goal is repeated over again before each Objective corresponding to it,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

EF

Elizabeth F.

Office Manager

> "I like the ease of use with being able to "build" the system to work for our practice in ways that we need."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6035025)

EK

Elliot K.

Administrative Assistant

> "Doesn't work with chrome browser sometimes."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772)

AT

Amanda T.

Lead Therapist

> "The ability to create our own custom forms is also helpful, though it would be nice if there were more preset forms to choose from..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332)

RG

Rebecca G.

Therapist Intern

> "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the future."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

CG

Cynthia G.

SUD counselor

> "This program is used company wide and has been very helpful in keeping charts organized."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

JD

James D.

Director of Impact, Assessment, and Learning

> "You can store your data in the system, but if you want to evaluate your data in the slightest it means you have to pay a LOT of extra..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3796640)

CH

Casey H.

Program Manager

> "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220)

CW

Carvell W.

Behavioral Health Tech

> "Not being able to see clients you are taking notes on"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686)

EM

Erin M.

Clinical Director

> "CRM and EMR communicate well together, the systems are neat, organized, and visually appealing with the ability to obtain metrics."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3847880)

DH

Donna H.

LPC, LCDC

> "The calendar and working with the scheduling does not seem to be an easy thing to pick up."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645)

AM

Allison M.

Director or UR

> "sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643)

GD

Gabrielle D.

Program Manager

> "Lack of customization to user interface."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795)

CB

Cody B.

Program Manager

> "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever worked for it's easy..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

BS

Brandon S.

Business Development

> "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586)

CB

Chris B.

Operations Director

> "The customer service experience is NEXT LEVEL!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6606155)

CA

Codee A.

Office Manager

> "There seems to be a lot of glitches and slowness. "

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675)

JB

James B.

Tech

> "overall its good its a good product and it is always being update"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6451036)

KS

Kiera S.

Medical Director, Psychiatrist

> "We cannot get labs to show up in the lab section because we use labcorp, so we have to upload them in documents and it is cumbersome."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3843511)

[View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/)

## User interface

4.45 (637)

[Alleva](https://www.capterra.com/p/180899/Alleva/)

4.47 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

AestheticsPro

27/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/93446/AestheticsPro/#features)

Alleva

Top features

36/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/180899/Alleva/#features)

### Recognition

AestheticsPro is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Alleva

### Deployment & support

AestheticsPro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Alleva

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AestheticsPro

-   By AestheticsPro
-   Located in United States
-   Founded in 2007

Alleva

-   By Alleva
-   Located in United States
-   Founded in 2017

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[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$160/month

Price

$165/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/93446-187593/AestheticsPro-vs-Mangomint)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Contact vendor for pricing

Price

$54/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-180899/Jane-App-vs-Alleva)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$160/month

Price

$23.99/month

4.2

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/93446-153752/AestheticsPro-vs-Vagaro)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva)