Intelex Quality Management Software vs Ideagen Quality Management: Which is a better fit?

Paul P

Marine Compliance Manager

OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.

With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult.

Great Product with fantastic customer service. Very professional team for system implementation and supplier on boarding process.

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.

Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.

The system does feel old and unloved; parts feel cobbled together as if each module was developed seperatetly.

Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.

The modules are really expensive - we would like to have more but cost completely restricts this.