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Splunk Enterprise vs PagerDuty: Which is a better fit?

Updated on December 8th, 2024
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Summary
Features in Incident Management
10
43
  • Activity Dashboard
  • Customizable Reports
  • Data Visualization
18
Best performer
43
  • Incident Reporting
  • Issue Management
  • Maintenance Scheduling
User satisfaction
4.6
User reviews240
Ease of use
4.1
Functionality
4.5
Value for money
4.3
Customer support
4.3
4.6
User reviews211
Ease of use
4.3
Functionality
4.4
Value for money
4.2
Customer support
4.3
Price starts from
--
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

AI-powered solutions for security and observability that accelerate detection, investigation and response. Supported by an enterprise-class platform that enables shared data, context and workflows.

Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-34941ea6-1310-4609-f29a-08dafa794d01
Joe E
Software engineer
5.0

Joe: Hi, this is Joe. I'm a software engineer. I give Splunk Enterprise five out of five. And for more reviews, click below. Before Splunk Enterprise, we had manual tools. We were using command line tools, like Grab, Sed, and ARK, and whatever kind of homegrown scripting we could come up with. And it was not really working for us very well. We had gigabytes of log files and it was difficult to find what we needed to. There was no way to do an index search. It was slow, cumbersome, and it really was limited for the type of data that we had. We chose Splunk Enterprise because a related project was having great success with it, and they had a similar dataset that we were going to be using so they strongly recommended that we use it. And they were correct. We were able to develop our own searches, our own dashboards, and for the type of data we had, Splunk worked beautifully and it came up with everything that we needed. So it was my responsibility to come up with Splunk Enterprise and get everything up and running, and I didn't have any background in data analysis or writing searches or queries or dealing with data ingestion. So what we did was I went to training from the Splunk University in California, and I also was able to use online videos that Splunk had available for free. And after doing all of that, I went back to the office and I was able to install Splunk. I was able to get the data ingested and then write some dashboards and searches and queries. And from that, quite a few visualizations were available to us. And so I took that to the team. I showed off what we could learn from the data we had. They had a lot of comments, and I made quite a few iterations through the system. All of that was quite easy to do and it really did not take very long at all, especially from someone that didn't have a background in doing this before. So we were quite pleased with it. Well, if you're new to the world of big data and data ingestion and visualizations, I would definitely recommend watching the videos that Splunk has available that can teach you how to use the software. I would also recommend their training courses were very helpful and they're great for beginners, and they also have advanced courses if you want to continue onward. And I would recommend using the internet. There's a lot of blogs out there. There's a lot of news articles you can read. There's a lot of tutorials, a lot of help in video form and in written form. So the great thing about Splunk is it's so popular and there is just a lot of information out there available to you. You don't have to struggle through things on your own.

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Splunk Enterprise

10/43
  • Audit Management
  • Audit Trail
  • Communications Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Templates
  • Disaster Recovery
  • Document Management
  • Forms Management
  • Incident Reporting
  • Investigation Management
  • Issue Management
  • IT Incident Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • On Call Scheduling
  • OSHA Compliance
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reminders
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Safety Incident Management
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Status Tracking
  • Task Management
  • Ticket Management
  • Workflow Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Customizable Reports
  • Data Visualization
  • Email Alerts
  • Event Logs
  • Monitoring
  • Real-Time Reporting
  • Third-Party Integrations
See All features
Hide Incident Management Software Features -

PagerDuty

Top Features
18/43
Show Incident Management Software Features +
Splunk Enterprise
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PagerDuty
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Splunk Enterprise
  • By Splunk
  • Located in United States
  • Founded in 2012
PagerDuty
  • By PagerDuty
  • Located in United States
  • Founded in 2006
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