# Compare TouchPoint vs ToucanTech 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TouchPoint and ToucanTech based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/94410-140805/TouchPoint-vs-ToucanTech --- # TouchPoint vs ToucanTech Features and Cost Comparison Last updated June 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TouchPointToucanTech2/4 selected [TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)[4.4 (249)](https://www.capterra.com/p/94410/TouchPoint/reviews/) [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/)[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) [## TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)[4.4 (249)](https://www.capterra.com/p/94410/TouchPoint/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.1 Ease of Use 3.8 Customer Service 4.5 Reviews Sentiment LS LK MK Based on [249 reviews](#user-reviews) Positive 223 Neutral 22 Negative 4 [## ToucanTech](https://www.capterra.com/p/140805/ToucanTech/)[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting Price $8000.00/year Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [151 reviews](#user-reviews) Positive 149 Neutral 2 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,707 reviews from donation management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Donation Tracking \-- Online Giving 5.0 Credit Card Processing 4.0 For Nonprofits \-- Payment Processing \-- 85%Fit High performer Feature ratings Donation Tracking 5.0 Online Giving 5.0 Credit Card Processing 5.0 For Nonprofits 5.0 Payment Processing 4.7 User satisfaction User satisfaction 4.4 User reviews[249](https://www.capterra.com/p/94410/TouchPoint/reviews/) Ease of use 3.8 Functionality 4.1 Value for money 4.2 Customer support 4.5 User satisfaction 4.9 User reviews[151](https://www.capterra.com/p/140805/ToucanTech/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $8000Flat Rate, Per Year - Free version - Free trial Best for Best for Our target market is medium and large churches seeking a comprehensive church management system to enhance discipleship, engagement, and operational efficiency. Best for ToucanTech is used by schools, universities, membership organizations, alumni associations, fundraising departments, and professional associations. ## User reviews Pros & cons LS Laura S. Database Administrator > "TouchPoint software has helped our church tremendously by simplifying a lot of our processes and allowing us to do more than our previous databases." [See full review](https://www.capterra.com/p/94410/TouchPoint/#Capterra___6762561) JS Jessica S. Director of Operations > "My least favorite part of TouchPoint is the lack of real-time dashboards for registration forms requiring a report to be run to see registration results." [See full review](https://www.capterra.com/p/94410/TouchPoint/#Capterra___6712375) [View Reviews](https://www.capterra.com/p/94410/TouchPoint/reviews/) Gareth D. Director of Foundation > "We use the platform for all event management, and have found the process of organising various reunions and dinners, and managing payments,..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7091284) PA Philip A. Alumni Coordinator > "This is probably more me than ToucanTech but I find the search filters difficult to use to create bespoke mailing lists." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6507312) Gareth D. Director of Foundation > "It enables us to communicate efficiently and effectively with our database, track emails and ensure accuracy of information." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7091284) MD Michael D. Volunteer > "Help information is on a separate Web page and the search on that is not comprehensive." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4843080) Gareth D. Director of Foundation > "One of the missions of our office is to raise money for bursaries - ToucanTech has been central to this and we can proudly say that due to this..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7091284) SM Stephen M. Database & Research > "I have found certain usability aspects of the general reporting function a little frustrating, but this is a minor quibble and may be addressed..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4679947) Harriet A. Senior Development Manager > "There is a lot of schools using ToucanTech so there is an instant network of users to tap into and learn from." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7054547) SS Sue S. Foundation Executive > "We previously used another website provider which we found very clunky and expensive." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4720333) RW Richard W. Director of Development > "The best thing about ToucanTech is having a back end fundraising and alumni CRM linked to a website / portal in the front end." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6584543) MS Mark S. Development Director > "I find some of the configuration pages ambiguous" [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___4698566) KB Kate B. Alumni and Development Officer > "I love that ToucanTech are quick to respond to any queries I might have with everything from day to day matters and more complex situations..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6416982) MB Margie B. Advancement & Alumni Coordinator > "Nothing to say here but it won't seem to let me proceed unless I fill up more space!" [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2968080) AC Amy C. Development Manager > "The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6420589) IH Iain H. Retired > "Only the fact that all change is initially difficult to handle." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2988409) Ellen L. Alumni Engagement and Projects Officer > "The customer support team have been a standout throughout implementation and ongoing use." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___7103715) CA Craig A. Head of External Relations > "This is a universal issue when one migrates data from other systems into a new one." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2768006) SM Sam M. Director of Development > "They have delivered the changes and developments I wanted (as we moved to better utilise the power of their software) and the result has been a..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6413193) JC Jane C. Development & Community Relations Manager > "One thing that is not ideal is when someone registers, you have to approve them first, before they can make a donation." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2768071) SM Sam M. Director of Development > "Using Toucan it is very apparent that it has been thoughtfully developed as the fit-for-purpose tool to handle all aspect of community..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6413193) RA Rebecca A. Communications Manager > "It can be frustrating having to enter the same address multiple times when adding details of a family." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2802436) AD Andrea D. Foundation and Alumni Executive > "It is an all-in-one system that we can use to engage further with our past students and donors." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6415917) VI Victoria I. OCS and Cranleigh Network Manager > "Some things were buggy when they came on line, so my least favourite thing is needing to iron out the wrinkles." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2770712) CH Carol H. Director of Marketing, Development and Alumni > "There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6418963) FA Faye A. Alumnae Services Manager > "Sometimes in depth features are a little tricky to get your head round" [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2772599) RW Richard W. Director of Development > "We have been really impressed with the level of customer service - ToucanTech colleagues are always very prompt replying to queries and..." [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___6584543) LL Lucy L. Director of Development and Alumni Relations > "This is the most difficult part of the site to navigate" [See full review](https://www.capterra.com/p/140805/ToucanTech/#Capterra___2768070) [View Reviews](https://www.capterra.com/p/140805/ToucanTech/reviews/) ## User interface [TouchPoint](https://www.capterra.com/p/94410/TouchPoint/) 4.35 (249) 4.90 (151) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important TouchPoint 25/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Attendance Management - Campaign Management - Campaign Planning - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Donation Tracking - Donor Management - Email Management - Email Marketing - Email Templates - Event Management - Event Ticketing - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Grant Management - Historical Trend Analysis - Mobile Access - Mobile Giving - Multi-Channel Communication - Online Giving - Payment Processing - Personalization - Pledge Management - Receipt Management - Recurring Giving - Recurring/Subscription Billing - Registration Management - Reporting/Analytics - Summary Reports - Third-Party Integrations - Volunteer Management [See all features](https://www.capterra.com/p/94410/TouchPoint/#features) ToucanTech Top features 41/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Attendance Management - Campaign Management - Campaign Planning - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Donation Tracking - Donor Management - Email Management - Email Marketing - Email Templates - Event Management - Event Ticketing - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Grant Management - Historical Trend Analysis - Mobile Access - Mobile Giving - Multi-Channel Communication - Online Giving - Payment Processing - Personalization - Pledge Management - Receipt Management - Recurring Giving - Recurring/Subscription Billing - Registration Management - Reporting/Analytics - Summary Reports - Third-Party Integrations - Volunteer Management [See all features](https://www.capterra.com/p/140805/ToucanTech/#features) ### Recognition No recognitions have been awarded to TouchPoint ToucanTech Best Value Alumni ManagementSoftware (2023)  ### Deployment & support TouchPoint Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ToucanTech Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TouchPoint - By TouchPoint Software - Located in United States - Founded in ToucanTech - By ToucanTech - Located in United Kingdom - Founded in 2014 ## Popular Comparisons [TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)[4.35 (249)](https://www.capterra.com/p/94410/TouchPoint/reviews/) vs [Clearstream](https://www.capterra.com/p/158103/Clearstream/)[4.81 (679)](https://www.capterra.com/p/158103/Clearstream/reviews/) Contact vendor for pricing Price $29/month 4.1 Features 4.6 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/94410-158103/TouchPoint-vs-Clearstream) [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/)[4.90 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) vs [Vaave](https://www.capterra.com/p/142144/Vaave/)[4.79 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