Netreo vs PagerDuty: Which is a better fit?

The support is excellent and he provides good answers which solve the root of the problem instead of simply providing an answer. He is knowledgeable and effective in his job.

Learning curve is an issue if you are not used to this type of product. There are so many possibilities that it is sometimes difficult deciding where to start.

This software is easy to use and have excellent customer support that will help you when and if it is needed.

OmniCenter has achieved our business goals, but not easily in all cases.

Easy to use, awesome support, easy implementation. Full featured, great dashboards and easy reports.

Chad C

Independent Business Owner

Right now the only issue we have with the package is that if we lose connection to our WLC/APs in our environment we have to set those back up.

There are many benefits to this product. The ability to see the status of whatever you want to monitor in one pane of glass has got to be the most important.

This is a good way to keep our applications in a highly available state, it is really useful and great tool to have.

While trying to do some edits I changed the timezone. It royally screwed up and skewed the underlying schedules.

It has integrations with Slack and email, which helps a lot in notification and resolving incidents collaboratively. The mobile version is a great help as well.

Could be more context sensitive so if the systems sees I acknowledge an alert in 1 method it stops spamming me in all the other methods.

I feel like the service is generally very reliable and we have significant trust in it.

The administration portal schedule is very confusing and hard to set up for global workflows.

Hands down it is the greatest incident reporting tool out there. My team uses it for our on-call issues and I couldn't be more happy.

Saurabh S

Lead Software Eng

Confusing why there are schedules, teams, rotations etc. too much burden and it’s not simplistic to setup for first time use. Setting overrides and viewing on call schedule should be at the forefront.