# Compare Covetrus Impromed vs Covetrus Pulse 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Covetrus Impromed and Covetrus Pulse based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/95888-130107/ImproMed-vs-Covetrus-Pulse --- # Covetrus Impromed vs Covetrus Pulse Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Covetrus ImpromedCovetrus Pulse2/4 selected [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) [## Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) Starting Price $5000.00one time Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.8 Customer Service 3.7 Reviews Sentiment JL KS SM Based on [262 reviews](#user-reviews) Positive 200 Neutral 40 Negative 22 [## Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 3.6 Ease of Use 4 Customer Service 4.3 Reviews Sentiment DP Based on [542 reviews](#user-reviews) Positive 406 Neutral 91 Negative 45 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Digitail 4.7 (92) * * * Starting Price $289.00 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### ezyVet 4.6 (276) * * * Starting Price $260.50 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### Instinct Science 4.9 (237) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### DaySmart Vet 4.6 (283) * * * Starting Price $116.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software 11 / 46 Only Covetrus Impromed - Telemedicine Best performer 31 / 46 Only Covetrus Pulse - Accounting - Activity Dashboard - Calendar Management User satisfaction User satisfaction 4.0 User reviews[262](https://www.capterra.com/p/95888/ImproMed/reviews/) Ease of use 3.8 Functionality 3.9 Value for money 3.7 Customer support 3.7 User satisfaction 4.0 User reviews[542](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Ease of use 4.0 Functionality 3.6 Value for money 4.0 Customer support 4.3 Price starts from Price starts from $5000Flat Rate, One Time - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ImproMed is for any practice, large or small. One location to 50. Completely configurable for your needs. Best for Companion, small animal, equine, and mixed veterinary practices in North America. ## User reviews Pros & cons JL Jeffrey L. Practice Manager > "After 10 years of using Impromed as a customer service representative, inventory manager, and Practice Manager I've used this software extensively..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___7101597) KP Kirby P. Veterinarian/Practice Owner > "We were told that inventory just didn't work when you have multiple storage locations (like ambulatory trucks), so after investing significant..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KS Kalyn S. Clinic Manager > "Ease of use, easy access and viewing of prescriptions in 1 location, Multiple ways to get to things." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6519853) EM Erin M. Veterinarian > "It was ok, but definitely not modern or intuitive" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6766604) SM Samantha M. Hospital Manager > "It is a simple program, which is fine for our 4 doctor , 22 staff practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6769732) CS Carolyn S. Office Manager > "The medical records aspect leaves a lot to be desired. If free typing, ImproMed organizes the medical records in a great way. If you are trying to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) JP Jason P. Practice Manager > "Impromed was very easy to learn and use." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6700978) CS Carolyn S. Office Manager > "The tree set up for medical records is time consuming to go through in order to enter your records and push charges through. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) TM Tim M. Owner > "Customer support is great because they have to talk to me every week about an issue with this software." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6193852) KP Kirby P. Veterinarian/Practice Owner > "There are numerous modules that do not function as promised and despite bringing this up with tech support over and over, little effort in made to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) JL Jill L. Practice Manager > "Easily customizable options - billing, estimates, invoicing; great options for reports and inventory; user friendly and customer care is very..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913450) NS Nanci S. Reception > "Creating estimates - frustrating that estimates don’t show up in order of date created and you can’t sort by date created by clicking on a header...." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) KG Kristen G. Hospital Manager > "I do like the easy of moving appointments, the options for different columns to organize our appointments, and the ability to lock to software..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919308) SS Susan S. Business Manager > "My biggest issues have been with support ups and downs, not being able to speak with the same techs like in the "old days", slowness in returning..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898653) KH Karen H. Practice Manager > "We like them alot, no intention of switching over" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4898275) DO Dorinda O. Hospital admin > "credit card is not integrated for payments" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) CS Carolyn S. Office Manager > "As an administrator, you can easily get all the information you need to assess your practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) NS Nanci S. Reception > "You are constantly having to close a screen and reopen it later to complete a job. If you are in the middle of something and have to answer a call..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) DH Dawn H. Office Manager > "I like that there are so many different ways to get to the same spot. If you need to get to medical records you can pull up the tabs or you can..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907473) KP Kirby P. Veterinarian/Practice Owner > "Tech support often knows less about the software than we do, so rarely able to get timely help." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) BU Brian U. Veterinarian/Owner > "Impromed handles all of our software needs and was the only company that could supply the technology we needed for our multi-practice business in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909090) SM Stephanie M. Practice Manager > "Support can't help you or doesn't help in a way that actually gets the results you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) KP Karen P. Medical Director/Lead Veterinarian > "I like the appointment scheduler the most in this software, the different colors make it easier to look at in a glance." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) SL Seth L. EHR Support Specialist > "Even when contacting ImproMed Support for issues on the Pomona campus, we've often run into issues. If we're unlucky enough to get a Tier 1..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) LR Laura R. owner > "I purchased this software with the intent of going paperless for medical records and at the time Impromed was the best one available for this - it..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193445) MS Margaret S. VMD > "I was using the software for at least 5 years and was satisfied. But since about 2 years ago we had a few issues, that originally a technician..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898260) AB Alyssa B. Front Manager > "Easy to read medical records, see everything on invoice, easy to visualize calendar and appointments for the day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2900402) KP Kirby P. Veterinarian/Practice Owner > "Virtual white board not functional. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) AH Alinda H. CVT, Manager > "I love that ImproMed is always working on more functions, remodeling the current modules and staying ahead of what I hope the software will do." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) SO Seth O. Veterinarian > "Format doesn't work well on high resolution laptops, the font gets super tiny in areas. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909137) TF Thomas F. General Manager > "The software Infinity is excellent, it takes the average new employee about 2 month to get comfortable using the software after training and has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2200556) KP Karen P. Medical Director/Lead Veterinarian > "I still can't figure out if there is a master area of allowances or do we really have to change it for every individual person as to who has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) VM Vanessa M. Office Manager > "The reports are nice when you can figure out which report to run to get the information you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897956) LQ Linda Q. veterinarian practice owner > "No return envelope included, no tear off bill, now bills printed in black and white, suspect $$ issues." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913127) SM Stephanie M. Practice Manager > "The reporting module is still really good." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) JM Jen M. Practice Manger > "Using the Invoice tab is horrible, but the invoice section under patient process looks identical, but work phenomenally better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) ES Ed S. Practice Administrator > "Scheduling options help make scheduling easier and tracking available" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898224) KG Kerrie G. Manager > "Inventory module fails to track QOH efficiently so cannot use for automatic reordering." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) AH Alinda H. CVT, Manager > "I love that it is customizable per workstation or user and we can all be proficient at it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) JL Jacqueline L. Reception > "It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DO Dorinda O. Hospital admin > "New employees can pick up quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) NS Nanci S. Reception > "A daily issue is that it only allows you to look at one screen at a time." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) LR Lexie R. Manager > "This product is user friendly for scheduling appointments and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) KW Kathleen W. Veterinary Assistant > "I am still trying to work with customer service over this, but I believe it to be a intrinsic issue with how this program processes security of..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) KI Keri I. Practice Manager > "I like the fact that labs are integrated and rx that come from online store." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919325) SL Seth L. EHR Support Specialist > "We've unfortunately still run into issues using ImproMed over Citrix. When we've asked ImproMed Support for assistance in the past, they've told..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) SS Stacie S. Manager of Data Programs > "The software works well and Impromed continues to enhance and make improvements based on their customer's feedback. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3135632) KB Katie B. Office Manager > "With updates, sometimes it changes things that didn't need improvement and has made it harder to use, and other things that need to be changed..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) ML Marissa L. Hospital manager > "Overall I do like the software. Once you get used to its nuances it works well for the veterinary environment." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2899007) LR Lexie R. Manager > "Medical records-- it is not an easy task to set up medical records within the program and not so easy to edit them. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) KB Katie B. Office Manager > "I have personally used it for 17 years and feel that I'm quite knowledgeable in the system, I've become the go to person when questions come up on..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) CO Crystal O. practice manager > "The system is always glitching and programming it to fit our needs is constantly met with road blocks." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) BW Barbara W. Admin Asst > "Easy to use and learn." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3826256) CO Crystal O. practice manager > "Tech support is a very frustrating process as most of the technicians know less about the program than me, and offer little to no solutions, are..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) MB Miriam B. Hospital Manager > "I like Impromed support, I like most of the features, just wish the medical records were better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897924) IS Ila S. Office Manager > "I do not like that we are unable to update the program because our server can't handle it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907159) AR Allie R. CCS/VA > "I have figured out little tricks that I like to show other staff about how to get things done faster." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919361) LR Laura R. owner > "Whenever we have a windows 10 update (not optional as to time or place) come through, it tends to either crash our server or cause problems with..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193445) RH Rachel H. Hospital Administrator > "This software has depth that allows for customization for each hospital's processing. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2541113) SG Samantha G. office manager > "There are often lag times and strange glitches." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) LK Laura K. Founder/President > "This software was easy to learn, has great customer support and can be customized to the practice that you work in. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906238) JL Jacqueline L. Reception > "I also dislike that all appointments are the same color, in Avimark everything was color coded" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DS Dixie S. CVT/Practice Manager > "We have ours integrated with a mobile app and a lab station as well as an online store and website." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2546977) MM Michelle M. Office Manager > "we have had problems with ImproMed not capturing a credit card transaction immediately, taking sometimes 2 weeks for the software to catch up and..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193642) DY Deborah Y. Admin Asst > "ImproMed has great customer support. Whenever having an issue they resolve the issue." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906591) JM Jen M. Practice Manger > "linking the items in the help area also leaves a lot to be desired." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) SC Sydney C. Office Manager > "This platform works amazingly for our clinic." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) JM Jen M. Practice Manger > "ways to use the time card is excessive and confusing for new employees. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) KW Kathleen W. Veterinary Assistant > "I like that I can find records going back without much degradation." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) KH Kelly H. Office manager > "Terrible to say the least. Unless you are able to speak directly with a senior tech when you have an issue, which you most definitely will, you..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2917094) JH Jennifer H. Office Manager > "Customer service is good, several options to contact for help. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2921473) SG Shawna G. Practice manager > "To start with the transition from Avimark to ImproMed was a mess- our server arrived without all the necessary information which required our..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544693) DB Dana B. Practice Manager > "It has many features and options to customize it and make it work for our hospital and staff." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2537976) NS Nanci S. Reception > "As a receptionist you have to do several things at once and there are too many limitations here." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) CP Caroline P. Office manager/vet tech > "It is easy to search for products when putting in an invoice" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906413) CO Crystal O. practice manager > "Using this program is the most frustrating part of my staff and doctor's day, which should not be the case." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) KG Kerrie G. Manager > "Easy to edit i.e. add new columns etc." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) KG Kristen G. Office manager > "On statements, charges for split billed patients are listed in a very confusing way and it doesnt' list what percentage each owner gets billed..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193099) KG Kim G. Assistant Manager > "Makes the set up for a veterinarian office very efficient and easy to use" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898148) SG Samantha G. office manager > "Creating forms is VERY difficult and not an intuitive process at all." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) [View Reviews](https://www.capterra.com/p/95888/ImproMed/reviews/) Dana P. CSR > "I love that Pulse is easy to navigate through the site and can be accessed from anywhere since it is cloud based. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7138423) PB Paul B. Veterinarian > "It is an extremely slow interface ( much time wasted waiting for software to respond), there are many options that don't work..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7124701) LM Liz M. Practice Manager > "I like that medical records and vaccine history can be shared directly from the system without having to save as PDFs." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) Faith N. Practice Manager > "It takes multiple steps to accomplish one task, the customer support lacks during the on board training, usage reports and..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7096769) MB Megan B. IT > "I appreciate all the integrations with our lab equipment, client communications, point of sale software." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6481383) PB Paul B. Veterinarian > "After the most recent update, now the patient search and find options just don't work any more." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7124701) RP Rebecca P. Veterinarian > "I like the ease of navigating patient and client accounts, ordering tests, and entering medical notes." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466152) LP Linda P. Owner and Hospital Manager > "A few critical issues are not being addressed. While tech support is wonderful, whomever is leaded the requirements build and..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) AV Adrianna V. Shift Lead > "I like that it allows for us to edit appointment colors" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6478987) LM Liz M. Practice Manager > "The billing feature is not great- the bills print out in a format that can not be used in window envelopes which means I have..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) JG Jessica G. Practice Manager > "I love how functional and customizable the program is for clean easy medical records entry." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6691038) JD Jessica D. Lead Veterinary Technician > "Reminders system is not streamlined; there is no drop-down menu & employees can put whatever they want when inputting..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6485002) Faith N. Practice Manager > "Outside of the management aspect, Pulse is easy to use." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7096769) JM Jamie M. Practice Manager > "Slow, freezes to often, takes a long time to load, need to work out glitches with the task bar, not great at sending out bulk..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473364) SW Samnatha W. Clinic Lead > "I find it easy to learn, it's an upgrade as before we did not have a cloud base system but it also has a lot of kinks that..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6705135) TS Tina S. Office Manager > "Really super unhappy that the integrated credit card service does not have a tip line on the terminal (I am not asking a..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6559463) KH Kyra H. Practice Manager > "I love that there is a live chat option to get direct and quick support with any issues." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6705103) RL Rachel L. Practice Manager > "Prescription labels had many issues with printing correctly, and learning the system was a challenge it is much easier now,..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580922) JK Jessie K. RVT manager > "I appreciate they have lots of training videos, and live support." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6853770) RB Rachel B. Practice Manager > "bugs in software, runs quite slow most of the time, doesn't work well with other software (Dymo have to use old software..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6484554) JW Jolene W. Veterinary Assitant > "It is a user friendly system that makes scheduling and creating clients easy and fast." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570468) LM Lauri M. Owner, DVM > "Covetrus Pulse claims that it transfer financial data to Quickbooks online, but does not do it well. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6493580) GB Gabby B. Talent and Culture Coordinator > "The fact that is Cloud based was very helpful to avoid overload of our servers." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569051) SM Sam M. Operations Manager > "no mobile app for clinics which is a little bit of a hassle when our clinics are closed" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6727707) CB Chelcie B. Administrator > "Finding medical records, inputting information, etc. is very easy." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569307) MW Melissa W. Hospital administrator > "Covetrus pulse was bulky and hard to use, but even harder to set up." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___7052638) JT Jamie T. Practice Manager > "I feel supported as we take on the new PIMS and going paperless at the same time." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) AK Andrew K. Owner > "Constant major changes to format which has made it difficult for me to figure out how to operate managerial functions." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570881) AF Ayman F. veterinarian > "easy software enable us to keep our medical record" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697006) JT Jamie T. Practice Manager > "Not able to add 2 inventory items to one product - have to create packages." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) CH Cinthia H. Veterinarian/Owner > "During "go live" we had good access to help and useful information on what to expect (not so with an previous integration..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5031530) AW Amanda W. Customer Service Representatiev > "Searching for next available appointment, lack of keyboard shorts, too clicky - need ability to manage and maneuver through..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021350) DA Dwight A. Operations Manager > "Working with Rapport is really beneficial for client communication." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466071) KH Kali H. Hospital Manager > "Not as many interesting features, wish there was easy ways to note aggressive patients, or alerts when booking." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697112) PG Patricia G. DVM > "Very easy to use, has many tools that are very helpful to contact and keep communication with the clients, it is icloud based" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6483478) LM Liz M. Practice Manager > "The invoicing is awful- it should not be this complicated to add and remove items to an invoice." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) PM Patricia M. Lead CSR > "I like that it is cloud base and I can access it from home." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580568) SB Steve B. Owner Practice Manager > "Constant updates that make the entire system innefficient and harder to look up patient info.." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#SoftwareAdvice___6791086) RS Rachel S. Receptionist > "The software's interface makes it easy for us to train new employees and veterinarians on the program which saves us time." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6223151) RP Rebecca P. Veterinarian > "Integration with some outside services (radiology for example) is pretty limited or nonexistent." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466152) DT Deb T. Practice Manager, Inventory Manager > "The ease of being able to real time chat with someone for any issues." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6713616) SH Shannon H. LVT, Inventory Manager > "It takes me longer to generate our schedule because I have to go into the calendar resources to add/cancel people and then..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5022063) RL Rachel L. Practice Manager > "Tough to transition from Avimark to Pulse but once you get the hang of it many things are actually easier." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6580922) JW Jolene W. Veterinary Assitant > "There aren't enough dog breeds to choose from when creating a profile." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6570468) BD Bethany D. RVT > "I also like how colorful the scheduling is and being able to search patients by their first or last name or the owners name." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5023189) MB Missie B. Practice Manager > "Makes it hard to charge people out, put in notes, or even function." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6712384) SM Sam M. Operations Manager > "client search is easy to use and brings up our clients faster than other softwares" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6727707) JT Jamie T. Practice Manager > "Conversion - pricing/packages/bundles corrupted so a lot of back end work to get ready" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) JH Jane H. Practice Manager > "We switched from Hippo to Pulse and the transition was very smooth." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473823) LP Linda P. Owner and Hospital Manager > "Handling of bug fixes in releases is not done efficiently." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) WF Wanda F. Practice Manager > "Overall, information is easy to find is easy to find, transferring patients and clients is simple." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569085) JT Jamie T. Practice Manager > "This is confusing at cash out because team can see product, inventory and package." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6696985) DM David M. Veterinarian > "Covetrus pulse has been great for our clinic." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697275) TS Tina S. Office Manager > "I still cannot select more than one pet in a family for any services." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6559463) AT Ashley T. Lead CSR > "They are excellent and extremely helpful with problem resolution." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569162) JD Jamee D. CVPM > "Our data took almost a week to fully transfer which was a problem." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6690984) MD Meagan D. Office Manager > "The integration between all of the popular veterinary labs, supply ordering, and even card processing makes everything easier..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___4681816) BU Brent U. Owner > "The software seems way too inefficient with more than necessary steps to get things done appropriately." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697249) AA Alyson A. Lead Tech > "We are happy we made the switch from Hippo Manager which was terrible." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465731) SB Sarah B. Owner > "The accounting systems seem(Billing and payments) are difficult to understand" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6466339) GG Geoffrey G. Associate Veterinarian > "It is very easy to learn, endlessly customizable for individual doctors, and allows the use of Rx written and filled..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5043667) RL Ruthie L. Client Representative and Pet Export Specialist > "Accessing patient medical record from a specific task is no longer possible, you have to leave the task and find the link..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021935) AC Ashlyn C. Assistant Administrator > "It also makes it easier to manage lab orders and conduct patient care follow ups." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5037637) EB Erica B. Customer Service Manager > "The boarding platform could also be revamped, it struggles with co-boarding multiple pets and the fact that you have to play..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021880) KS Kalyn S. Clinic Manager > "Overall we're hoping with time it'll become easier to us as we keep learning on it." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465546) LP Linda P. Owner and Hospital Manager > "Also requires a print server we were not informed of." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6693506) JL Jessica L. Practice Manager, RVT > "The convenience of it being online- easy to work from home" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473483) LM Liz M. Practice Manager > "Overall this has not been a good experience and I would caution anyone from purchasing this software. If it were up to me we..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465572) DG Dana G. CVT, Practice Manager > "We like that it integrates with the reference labs we use as well as our in house lab. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5033022) RT Roy T. Practice Manager > "Too many buttons clicks to accomplish any task. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6465542) EB Erica B. Customer Service Manager > "Adding in clients on the fly and the tasks are another feature that I find very helpful." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021880) KB Kathy B. Veterinarian and Owner > "Also, I do not appreciate the price increases since Covetrus bought the software from evetpractice. " [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6691843) CB Chelcie B. Administrator > "Very good, every time I call for customer support they are extremely helpful!" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6569307) AM Andrea M. Practice Manager > "The Due Dates for Vaccines on the page with the patient info generally doesnt match up with the actual Vaccination History -..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5021795) JM Jamie M. Practice Manager > "Better than other vet software I have used in the past" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6473364) BU Brent U. Owner > "The inventory side of the program is atrocious." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6697249) CB Claire B. Vet tech > "The other feature I like is a I can see which tech / doctor was on a case" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5023790) DT Deb T. Practice Manager, Inventory Manager > "The full sign up to start using process is very lengthy." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6713616) JD Jamee D. CVPM > "I look forward to future updates and continued improvement" [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___6690984) DG Dana G. CVT, Practice Manager > "We don't like that there is no way to audit appointments or other things that were entered to see what staff member made..." [See full review](https://www.capterra.com/p/130107/Covetrus-Pulse/#Capterra___5033022) [View Reviews](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) ## User interface [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) 4.00 (262) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) 4.02 (542) ### Features Covetrus Impromed 11/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/95888/ImproMed/#features) Covetrus Pulse Top features 31/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/130107/Covetrus-Pulse/#features) ### Recognition No recognitions have been awarded to Covetrus Impromed No recognitions have been awarded to Covetrus Pulse ### Deployment & support Covetrus Impromed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus Pulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Covetrus Impromed - By Covetrus Software Services - Located in United States - Founded in 1988 Covetrus Pulse - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $5000one time Price $116/month 3.9 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/95888-133166/ImproMed-vs-DaySmart-Vet) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 3.6 Features 4.4 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (237)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.8 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-234498/ImproMed-vs-Instinct-EMR) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (237)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.8 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/130107-234498/Covetrus-Pulse-vs-Instinct-EMR) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $5000one time Price $299/month 3.9 Features 4.6 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-172485/ImproMed-vs-Shepherd-App) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 3.6 Features 4.5 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $5000one time Price $260.5/month 3.9 Features 4.5 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/95888-99977/ImproMed-vs-ezyVet-Cloud-Vet-Software) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.3 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/95888-204324/ImproMed-vs-Covetrus-Prescription-Management) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) Contact vendor for pricing Price $249/month 3.6 Features 4.7 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130107-162603/Covetrus-Pulse-vs-Online-Booking) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $5000one time Price $249/month 3.9 Features 4.7 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/95888-162603/ImproMed-vs-Online-Booking) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.0 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse)