# Compare Covetrus Impromed vs DaySmart Vet 2026 | Capterra > Unsure of what to choose? Check Capterra to compare DaySmart Vet and Covetrus Impromed based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/95888-133166/ImproMed-vs-DaySmart-Vet --- # DaySmart Vet vs Covetrus Impromed Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DaySmart VetCovetrus Impromed2/4 selected [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) [## DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $116.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment TD SR Based on [284 reviews](#user-reviews) Positive 267 Neutral 9 Negative 8 [## Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) Starting Price $5000.00one time Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.8 Customer Service 3.7 Reviews Sentiment JL KS Based on [262 reviews](#user-reviews) Positive 200 Neutral 40 Negative 22 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software Best performer 43 / 46 Only DaySmart Vet - Accounting - Activity Dashboard - Alerts/Notifications 11 / 46 Only Covetrus Impromed - Telemedicine User satisfaction User satisfaction 4.6 User reviews[284](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.7 User satisfaction 4.0 User reviews[262](https://www.capterra.com/p/95888/ImproMed/reviews/) Ease of use 3.8 Functionality 3.9 Value for money 3.7 Customer support 3.7 Price starts from Price starts from $116Flat Rate, Per Month - Free version - Free trial Price starts from $5000Flat Rate, One Time - Free version - Free trial Best for Best for Veterinarians, veterinary practice managers, veterinary technicians, veterinary groups, veterinary consolidators, animal healthcare providers, mobile vets, equine vets Best for ImproMed is for any practice, large or small. One location to 50. Completely configurable for your needs. ## User reviews Pros & cons TD Tiffany D. Practice Manager > "Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) RB Rebecca B. Administrative Assistant > "The only downside I can immediately think of is that the pop-up alerts display in the right upper corner of the screen, instead of the..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7178821) SR Susan R. Director of Operations and Marketing > "We are able to schedule our appointments, manage our patients, keep detailed records and all of it takes less time and effort than it did..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7028239) KB Kellie B. Veterinarian Owner > "We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith (DECEASED) in bold..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7154186) RB Rebecca B. Administrative Assistant > "The patient management capabilities of DaySmart Vet really simplify the workflow for our reception and treatment teams." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7178821) JR James R. Veterinarian > "Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only"..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813) DD Deanna D. Receptionist > "I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the patient's chart,..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6808556) CW Cami W. Veterinarian > "Only other thing I have struggled with is clients with gmail accounts having issues getting emails from the Daysmart. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753) RG Rachel G. DVM and Sole Owner > "It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will allow changes to be..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100797) MS Mandi S. Receptionist > "My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes it..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050402) CW Cami W. Veterinarian > "I love how you can click on patient, client, invoice, SOAP, etc from most anywhere" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753) TD Tiffany D. Practice Manager > "I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) RB Rebecca B. Administrative Assistant > "Anytime there are bugs or issues, the support team is responsive and helpful in remedying whatever is impeding our workflow." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7178821) TD Tiffany D. Practice Manager > "Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) AL Alicia L. Owner veterinarian > "Satisfied with most aspects of how it works for me and the evolution of the program continues to find helpful ways to improve my workflow" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100035) TD Tiffany D. Practice Manager > "In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have missed that..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) RM Reese M. Clinic Manager > "It is geared to full service vets rather than shelters and spay neuter clinics, but with all of the new services that shelters and clinics..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7041220) AA Alyssa A. practice manager > "I notice that the software often has glitches." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7122521) AA Alyssa A. practice manager > "I like the fact that DaySmart offers the option to chat with a representative right from the software." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7122521) KK Kiki K. CSR > "I do not like that the system does not recognize what patient you have pulled in Daysmart when you go to the calendar to look for..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826663) AA Alyssa A. practice manager > "DaySmart offers tutorials for all of the available settings making it even easier to understand and use." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7122521) JK Jenna K. Office Manager > "Unfortunately, there is no way to send mass communication within this practice management system." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7065539) AL Ashley L. Owner and veterinarian > "It is easy to find patients and make appointments and add to a digital treatment board." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071) MR Michael R. Veterinarian and Owner > "It cannot be used across multiple devices at the same time and also each item has to be added individually hence it takes a bit longer" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6801993) KW Katharine W. Veterinarian and Owner > "I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948) TD Tiffany D. Practice Manager > "For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) AL Ashley L. Owner and veterinarian > "They went over all of the security features and they pride themselves as a leader in protecting all data." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071) BL Bethany L. Receptionist > "Daysmart does have a few hiccups, such as sending clients a lot of reminders that cannot be changed, only completely turned off." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6691062) EC Emma C. RVT, Director of Operations > "Satisfied, but would like to see more enhancements being added for general workflow with regard to veterinary charting" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7103304) AA Austin A. Owner > "The only thing I have against DaySmart is that there is no option to dump revenue into multiple accounts in quickbooks." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809770) CC Cyndi C. Practice Manager > "The appointment scheduling is amazing and the price of monthly membership is excellent." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7161275) AW Asia W. Receptionist > "Feels more client/owner based than patient based. When scheduling appointments have to know client first and last name before pet's which..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294) JL Jeffrey L. Practice Manager > "Super support experience as they solved our issue very quickly allowing us to move seamlessly into revising the appointment and invoice..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6813709) EY Emari Y. Owner > "The text boxes for exam forms do not allow for rich text." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826927) DG Diane G. Vet tech > "It’s easy to use which is most important to me and provides reports that help with business tracking." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7088291) CR Christina R. Practice Manager > "This does not allow us to specialized text (to my knowledge) for specific appointments." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6724075) RS Rebecca S. Office Manager > "My favorite part is the "read receipts" for client emails, so we can ensure communication compliance." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6744169) MB Meghan B. Manager > "The data transfer has had a few hiccups." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393) AW Asia W. Receptionist > "I like the ability to easily switch between patients profiles and look at different information in different tabs." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294) MM Mere M. Office Manager and Vet Tech > "Sometimes our clients get confused with our DaySmart texts because they come from a different number than our clinic number." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6788402) NW Nicole W. Doctor and owner > "Being a cloud based software that we can use from our phones or laptops after hours is super helpful. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654) MJ Meg J. Hospital Administrator > "Sometimes it feels like they don't have developers that know anything about veterinary medicine and how the business works." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6760342) CC Cyndi C. Practice Manager > "There have been a lot of updates and continue upgrading the software with suggestions from clients. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7161275) KG KarrieAnn G. Practice Manager > "It is difficult for our less tech-savvy staff to work with." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) NM Natalie M. Customer Service Representative > "overall daysmart helps keep our Veterinary Practice running smoothly and in an easy to use format." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7090935) SR Susan R. Director of Operations and Marketing > "We are still early in our use of DaySmart and have a lot to learn. But, currently there isn't anything that stands out. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7028239) MS Michelle S. Owner, Veterinarian > "I like that the platform can help me track controlled drugs so I do not have to keep physical log books anymore." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6796853) CC Carissa C. Veterinarian > "the support who never have answers and rarely get back to me when i have an issue and the reports, i want more reports and searches..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004805) EB Eliza B. Aftercare Center Manager > "I greatly appreciate that if the person I'm chatting with can't answer the questions, they find the right people to give me an answer in a..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7019556) KE Katherine E. Veterinarian > "I don't like how I cannot manually change the name of a service. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6803342) MB Meghan B. Manager > "So far it has been easy to use and the customer service has been spot on. If the AI assistant can not anwser the questions tech support is..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393) NL Nettie L. Veterinary technician > "I don't like when scheduling an appointment you have to know owners name." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809814) SC Shelly C. Clinic Manager > "Daysmart has made my working from home so much easier." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7126300) MM Megan M. DVM and Owner > "It is confusing to some clients." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6862455) FH Fauna H. RVT and CSR > "It's even better that they have a text/chat option, which makes trying to get help while working in a busy veterinary clinic a lot easier..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814896) AT Aaron T. Practice Manager > "Not phone friendly at all, reminders by text are a huge fail and daysmart says we have to report each error for any correction to this..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) WV Wanda V. Receptionist > "Its my all time favorite vet medicine software and i wished it was used everywhere." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7117886) AH Andrea H. Practice Manager > "Some of the help articles aren't really as helpful as they could be." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6847721) Kate H. Veterinarian Owner > "I also like the ease of allowing clients to pay online through invoicing." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6856656) KG KarrieAnn G. Practice Manager > "It is not a very user-friendly interface." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) NW Nicole W. Doctor and owner > "Love being able to do online chat with customer support versus having to call in." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654) AT Aaron T. Practice Manager > "This may not be a problem with the software as much as a a lack of understanding on our part as the user with inventory numbers being off. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) WV Will V. Operations Specialist > "Over all I have been happy using daysmart for over 8 years. As other companies have approached us to use theirs like Patterson's PMS or..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613) MJB Maan Joy B. Veterinarian > "The sudden shift from our rates allowed was difficult for us to retain the system, unfortunately." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004087) WV Will V. Operations Specialist > "You can go from a patient to the client easy and from the record item to the invoice with one click. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613) JR Jenny R. Owner > "The financial data, reminders and inventory management are horrid" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#SoftwareAdvice___6121817) SA Sam A. Practice Manager > "We are mobile so we do things a little out of the ordinary for scheduling and overall the the software is adaptable." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6716250) CF Charlotte F. Clinical Director > "The records can be hard to navigate for referrals" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229785) TH Tina H. Veterinarian, Owner > "Regarding the online help support, I was able to chat quickly with support about my issue I was having and receive feedback that was..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6815529) KF Katie F. Veterinarian/Owner > "I don't like that I email tech support and it takes 3-4 days for a response. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5024578) CM Cathy M. Veterinarian > "There is also easy integration with other medical systems (imaging/inventory/ordering)." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6853595) AT Aaron T. Practice Manager > "Invoices are redundant, not necessary and cause problems." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) EA Elizabeth A. Owner > "I appreciate the prompt, humans that pop on any time we have questions. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7120373) DR Dallee R. Assistant Manager > "Inventory seems to pull the incorrect vaccines so we have to go through each individual vaccine to make sure that the application is..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797158) IT Iain T. Director > "The online and direct support we received while migrating our database, establishing our inventory and pricing, developing reminder..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5013597) DC David C. CFO > "We chose not to go with DaySmart system due to the problems." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005655) AP August P. Veterinary Technician > "Always rolling out new updates and improvements makes for an overall great experience." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7083755) AT Aaron T. Practice Manager > "Again each error must be reported and that's something we don't have time to do. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) AI Alexis I. Administration and Veterinarian > "We love the reminders and tasks that we can assign to employees." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7015972) DC Denise C. Owner Veterinarian > "Unable to bold text is SOAPs." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229419) [View Reviews](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) JL Jeffrey L. Practice Manager > "After 10 years of using Impromed as a customer service representative, inventory manager, and Practice Manager I've used this software..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___7101597) KP Kirby P. Veterinarian/Practice Owner > "We were told that inventory just didn't work when you have multiple storage locations (like ambulatory trucks), so after investing..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KS Kalyn S. Clinic Manager > "Ease of use, easy access and viewing of prescriptions in 1 location, Multiple ways to get to things." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6519853) EM Erin M. Veterinarian > "It was ok, but definitely not modern or intuitive" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6766604) SM Samantha M. Hospital Manager > "It is a simple program, which is fine for our 4 doctor , 22 staff practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6769732) CS Carolyn S. Office Manager > "The medical records aspect leaves a lot to be desired. If free typing, ImproMed organizes the medical records in a great way. If you are..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) JP Jason P. Practice Manager > "Impromed was very easy to learn and use." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6700978) CS Carolyn S. Office Manager > "The tree set up for medical records is time consuming to go through in order to enter your records and push charges through. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) TM Tim M. Owner > "Customer support is great because they have to talk to me every week about an issue with this software." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6193852) KP Kirby P. Veterinarian/Practice Owner > "There are numerous modules that do not function as promised and despite bringing this up with tech support over and over, little effort in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KH Karen H. Practice Manager > "We like them alot, no intention of switching over" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4898275) NS Nanci S. Reception > "Creating estimates - frustrating that estimates don’t show up in order of date created and you can’t sort by date created by clicking on a..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) CS Carolyn S. Office Manager > "As an administrator, you can easily get all the information you need to assess your practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) NS Nanci S. Reception > "You are constantly having to close a screen and reopen it later to complete a job. If you are in the middle of something and have to answer a..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) JL Jill L. Practice Manager > "Easily customizable options - billing, estimates, invoicing; great options for reports and inventory; user friendly and customer care is very..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913450) KP Kirby P. Veterinarian/Practice Owner > "Tech support often knows less about the software than we do, so rarely able to get timely help." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KG Kristen G. Hospital Manager > "I do like the easy of moving appointments, the options for different columns to organize our appointments, and the ability to lock to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919308) SM Stephanie M. Practice Manager > "Support can't help you or doesn't help in a way that actually gets the results you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) AH Alinda H. CVT, Manager > "I love that ImproMed is always working on more functions, remodeling the current modules and staying ahead of what I hope the software will..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) KP Kirby P. Veterinarian/Practice Owner > "Virtual white board not functional. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) SM Stephanie M. Practice Manager > "The reporting module is still really good." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) JL Jacqueline L. Reception > "It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) AH Alinda H. CVT, Manager > "I love that it is customizable per workstation or user and we can all be proficient at it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) NS Nanci S. Reception > "A daily issue is that it only allows you to look at one screen at a time." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) SS Stacie S. Manager of Data Programs > "The software works well and Impromed continues to enhance and make improvements based on their customer's feedback. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3135632) KB Katie B. Office Manager > "With updates, sometimes it changes things that didn't need improvement and has made it harder to use, and other things that need to be..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) KB Katie B. Office Manager > "I have personally used it for 17 years and feel that I'm quite knowledgeable in the system, I've become the go to person when questions come..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) SS Susan S. Business Manager > "My biggest issues have been with support ups and downs, not being able to speak with the same techs like in the "old days", slowness in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898653) BW Barbara W. Admin Asst > "Easy to use and learn." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3826256) JL Jacqueline L. Reception > "I also dislike that all appointments are the same color, in Avimark everything was color coded" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DH Dawn H. Office Manager > "I like that there are so many different ways to get to the same spot. If you need to get to medical records you can pull up the tabs or you..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907473) DO Dorinda O. Hospital admin > "credit card is not integrated for payments" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) RH Rachel H. Hospital Administrator > "This software has depth that allows for customization for each hospital's processing. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2541113) SG Shawna G. Practice manager > "To start with the transition from Avimark to ImproMed was a mess- our server arrived without all the necessary information which required our..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544693) DS Dixie S. CVT/Practice Manager > "We have ours integrated with a mobile app and a lab station as well as an online store and website." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2546977) NS Nanci S. Reception > "As a receptionist you have to do several things at once and there are too many limitations here." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) BU Brian U. Veterinarian/Owner > "Impromed handles all of our software needs and was the only company that could supply the technology we needed for our multi-practice..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909090) MB Myron B. DVM > "The support offered has decrease over the years and has become more and more expensive (less for more). When purchased over 12 years ago..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2539085) SC Sydney C. Office Manager > "This platform works amazingly for our clinic." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) NB Nancy B. practice manager > "I think the easytime appointment scheduler has been the most difficult to adapt to, it is difficult to look quickly for an available time..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2549146) DB Dana B. Practice Manager > "It has many features and options to customize it and make it work for our hospital and staff." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2537976) SL Seth L. EHR Support Specialist > "Even when contacting ImproMed Support for issues on the Pomona campus, we've often run into issues. If we're unlucky enough to get a Tier 1..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) VH Vanessa H. Practice Manager > "Every time I have called in or done a live chat, the support person is knowledgeable, professional, and helps resolve the issue quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2526676) CC Candice C. Client Care Director > "The prescription tab is very busy, lots of colors and doesn't allow you to remove or hide the deceased patients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2533384) SC Sydney C. Office Manager > "Helps our practice running smoothly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) MS Margaret S. VMD > "I was using the software for at least 5 years and was satisfied. But since about 2 years ago we had a few issues, that originally a..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898260) KP Karen P. Medical Director/Lead Veterinarian > "I like the appointment scheduler the most in this software, the different colors make it easier to look at in a glance." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) SO Seth O. Veterinarian > "Format doesn't work well on high resolution laptops, the font gets super tiny in areas. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909137) VR Verified Reviewer Clinic Manager > "The ability to use the software to keep client files organized and digitally safe is great." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2561431) KP Karen P. Medical Director/Lead Veterinarian > "I still can't figure out if there is a master area of allowances or do we really have to change it for every individual person as to who has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) CC Cleva C. Practice Manager > "We liked the ability to upload photos into the dental record. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544249) LQ Linda Q. veterinarian practice owner > "No return envelope included, no tear off bill, now bills printed in black and white, suspect $$ issues." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913127) RO Raquel O. Pharmacy Manager > "I really liked that the software combined charges for all pets and across our different locations." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2396943) JM Jen M. Practice Manger > "Using the Invoice tab is horrible, but the invoice section under patient process looks identical, but work phenomenally better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) AH Alinda H. CVT, Manager > "I am still learning new things on it every day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) KG Kerrie G. Manager > "Inventory module fails to track QOH efficiently so cannot use for automatic reordering." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) AB Alyssa B. Front Manager > "Easy to read medical records, see everything on invoice, easy to visualize calendar and appointments for the day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2900402) KW Kathleen W. Veterinary Assistant > "I am still trying to work with customer service over this, but I believe it to be a intrinsic issue with how this program processes security..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) VM Vanessa M. Office Manager > "The reports are nice when you can figure out which report to run to get the information you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897956) SL Seth L. EHR Support Specialist > "We've unfortunately still run into issues using ImproMed over Citrix. When we've asked ImproMed Support for assistance in the past, they've..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) ES Ed S. Practice Administrator > "Scheduling options help make scheduling easier and tracking available" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898224) LR Lexie R. Manager > "Medical records-- it is not an easy task to set up medical records within the program and not so easy to edit them. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) VR Verified Reviewer Clinic Manager > "Overall it is a good product for keeping medical records and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2561431) JT Jill T. Medical Director > "Have had issues with records not being saved, appointments being lost, and schedules changing." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2513861) DO Dorinda O. Hospital admin > "New employees can pick up quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) CO Crystal O. practice manager > "The system is always glitching and programming it to fit our needs is constantly met with road blocks." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) LR Lexie R. Manager > "This product is user friendly for scheduling appointments and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) CO Crystal O. practice manager > "Tech support is a very frustrating process as most of the technicians know less about the program than me, and offer little to no solutions,..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) KI Keri I. Practice Manager > "I like the fact that labs are integrated and rx that come from online store." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919325) IS Ila S. Office Manager > "I do not like that we are unable to update the program because our server can't handle it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907159) RO Raquel O. Pharmacy Manager > "Another great feature was the free texting feature." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2396943) MB Myron B. DVM > "It is frustrating for support to not be able do to meetings and parties during regular hours." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2539085) ML Marissa L. Hospital manager > "Overall I do like the software. Once you get used to its nuances it works well for the veterinary environment." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2899007) MW Melanie W. Practice Manager > "I find that there are way to many places to have to click in order to get the information you need. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2514080) NS Nanci S. Reception > "It is quite easy to learn IF you have someone to train you." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) DG Dawn G. Veterinary Technician > "There are a few features we wish this product could do for us, and have asked for solutions but haven't been solved yet. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2530140) JS Jennifer S. Practice Manager > "I like the schedule feature and the pharmacy connection" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2525859) DB Diana B. Assistant Manager > "Having to call support to fix issues sometimes can take a whole day to fix the problem." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2519344) PW Paula W. Practice Managerv > "Technical support help train me on this system and was extremely patient and helpful when I had question about a function" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2549274) SG Samantha G. office manager > "There are often lag times and strange glitches." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) [View Reviews](https://www.capterra.com/p/95888/ImproMed/reviews/) ## User interface 4.62 (284) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) 4.00 (262) ### Features DaySmart Vet Top features 43/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/133166/DaySmart-Vet/#features) Covetrus Impromed 11/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/95888/ImproMed/#features) ### Recognition No recognitions have been awarded to DaySmart Vet No recognitions have been awarded to Covetrus Impromed ### Deployment & support DaySmart Vet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus Impromed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DaySmart Vet - By DaySmart Software - Located in United States - Founded in 1999 Covetrus Impromed - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133166-234498/DaySmart-Vet-vs-Instinct-EMR) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.8 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-234498/ImproMed-vs-Instinct-EMR) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 3.6 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 3.6 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/95888-130107/ImproMed-vs-Covetrus-Pulse) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $116/month Price $299/month 4.4 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133166-172485/DaySmart-Vet-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $5000one time Price $299/month 3.9 Features 4.6 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-172485/ImproMed-vs-Shepherd-App) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $116/month Price $260.5/month 4.4 Features 4.5 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $5000one time Price $260.5/month 3.9 Features 4.5 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/95888-99977/ImproMed-vs-ezyVet-Cloud-Vet-Software) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.3 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/95888-204324/ImproMed-vs-Covetrus-Prescription-Management) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.73 (97)](https://www.capterra.com/p/167764/Digitail/reviews/) $116/month Price $289/month 4.4 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/133166-167764/DaySmart-Vet-vs-Digitail) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $5000one time Price $249/month 3.9 Features 4.7 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/95888-162603/ImproMed-vs-Online-Booking)