# Compare Covetrus Impromed vs Shepherd 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Covetrus Impromed and Shepherd based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/95888-172485/ImproMed-vs-Shepherd-App --- # Covetrus Impromed vs Shepherd Features and Cost Comparison Last updated March 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Covetrus ImpromedShepherd2/4 selected [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) [## Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) Starting Price $5000.00one time Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.8 Customer Service 3.7 Reviews Sentiment JL KS SM Based on [262 reviews](#user-reviews) Positive 200 Neutral 40 Negative 22 [## Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting Price $299.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment KB SB SD Based on [87 reviews](#user-reviews) Positive 86 Neutral 1 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Digitail 4.7 (92) * * * Starting Price $289.00 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### ezyVet 4.6 (276) * * * Starting Price $260.50 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### Instinct Science 4.9 (234) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### DaySmart Vet 4.6 (283) * * * Starting Price $116.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software 11 / 46 Only Covetrus Impromed - Telemedicine Best performer 40 / 46 Only Shepherd - Accounting - Activity Dashboard - Alerts/Notifications User satisfaction User satisfaction 4.0 User reviews[262](https://www.capterra.com/p/95888/ImproMed/reviews/) Ease of use 3.8 Functionality 3.9 Value for money 3.7 Customer support 3.7 User satisfaction 4.7 User reviews[87](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $5000Flat Rate, One Time - Free version - Free trial Price starts from $299Other, Per Month - Free version - Free trial Best for Best for ImproMed is for any practice, large or small. One location to 50. Completely configurable for your needs. Best for For clinics that want less admin and smoother days. Veterinary practice owners and managers who need workflow-first software built by people who’ve worked in practice. ## User reviews Pros & cons JL Jeffrey L. Practice Manager > "After 10 years of using Impromed as a customer service representative, inventory manager, and Practice Manager I've used this software extensively..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___7101597) KP Kirby P. Veterinarian/Practice Owner > "We were told that inventory just didn't work when you have multiple storage locations (like ambulatory trucks), so after investing significant..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KS Kalyn S. Clinic Manager > "Ease of use, easy access and viewing of prescriptions in 1 location, Multiple ways to get to things." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6519853) EM Erin M. Veterinarian > "It was ok, but definitely not modern or intuitive" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6766604) SM Samantha M. Hospital Manager > "It is a simple program, which is fine for our 4 doctor , 22 staff practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6769732) CS Carolyn S. Office Manager > "The medical records aspect leaves a lot to be desired. If free typing, ImproMed organizes the medical records in a great way. If you are trying to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) JP Jason P. Practice Manager > "Impromed was very easy to learn and use." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6700978) CS Carolyn S. Office Manager > "The tree set up for medical records is time consuming to go through in order to enter your records and push charges through. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) TM Tim M. Owner > "Customer support is great because they have to talk to me every week about an issue with this software." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6193852) KP Kirby P. Veterinarian/Practice Owner > "There are numerous modules that do not function as promised and despite bringing this up with tech support over and over, little effort in made to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) JL Jill L. Practice Manager > "Easily customizable options - billing, estimates, invoicing; great options for reports and inventory; user friendly and customer care is very..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913450) NS Nanci S. Reception > "Creating estimates - frustrating that estimates don’t show up in order of date created and you can’t sort by date created by clicking on a header...." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) KG Kristen G. Hospital Manager > "I do like the easy of moving appointments, the options for different columns to organize our appointments, and the ability to lock to software..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919308) SS Susan S. Business Manager > "My biggest issues have been with support ups and downs, not being able to speak with the same techs like in the "old days", slowness in returning..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898653) KH Karen H. Practice Manager > "We like them alot, no intention of switching over" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4898275) DO Dorinda O. Hospital admin > "credit card is not integrated for payments" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) CS Carolyn S. Office Manager > "As an administrator, you can easily get all the information you need to assess your practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) NS Nanci S. Reception > "You are constantly having to close a screen and reopen it later to complete a job. If you are in the middle of something and have to answer a call..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) DH Dawn H. Office Manager > "I like that there are so many different ways to get to the same spot. If you need to get to medical records you can pull up the tabs or you can..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907473) KP Kirby P. Veterinarian/Practice Owner > "Tech support often knows less about the software than we do, so rarely able to get timely help." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) BU Brian U. Veterinarian/Owner > "Impromed handles all of our software needs and was the only company that could supply the technology we needed for our multi-practice business in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909090) SM Stephanie M. Practice Manager > "Support can't help you or doesn't help in a way that actually gets the results you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) KP Karen P. Medical Director/Lead Veterinarian > "I like the appointment scheduler the most in this software, the different colors make it easier to look at in a glance." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) SL Seth L. EHR Support Specialist > "Even when contacting ImproMed Support for issues on the Pomona campus, we've often run into issues. If we're unlucky enough to get a Tier 1..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) LR Laura R. owner > "I purchased this software with the intent of going paperless for medical records and at the time Impromed was the best one available for this - it..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193445) MS Margaret S. VMD > "I was using the software for at least 5 years and was satisfied. But since about 2 years ago we had a few issues, that originally a technician..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898260) AB Alyssa B. Front Manager > "Easy to read medical records, see everything on invoice, easy to visualize calendar and appointments for the day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2900402) KP Kirby P. Veterinarian/Practice Owner > "Virtual white board not functional. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) AH Alinda H. CVT, Manager > "I love that ImproMed is always working on more functions, remodeling the current modules and staying ahead of what I hope the software will do." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) SO Seth O. Veterinarian > "Format doesn't work well on high resolution laptops, the font gets super tiny in areas. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909137) TF Thomas F. General Manager > "The software Infinity is excellent, it takes the average new employee about 2 month to get comfortable using the software after training and has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2200556) KP Karen P. Medical Director/Lead Veterinarian > "I still can't figure out if there is a master area of allowances or do we really have to change it for every individual person as to who has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) VM Vanessa M. Office Manager > "The reports are nice when you can figure out which report to run to get the information you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897956) LQ Linda Q. veterinarian practice owner > "No return envelope included, no tear off bill, now bills printed in black and white, suspect $$ issues." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913127) SM Stephanie M. Practice Manager > "The reporting module is still really good." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) JM Jen M. Practice Manger > "Using the Invoice tab is horrible, but the invoice section under patient process looks identical, but work phenomenally better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) ES Ed S. Practice Administrator > "Scheduling options help make scheduling easier and tracking available" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898224) KG Kerrie G. Manager > "Inventory module fails to track QOH efficiently so cannot use for automatic reordering." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) AH Alinda H. CVT, Manager > "I love that it is customizable per workstation or user and we can all be proficient at it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) JL Jacqueline L. Reception > "It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DO Dorinda O. Hospital admin > "New employees can pick up quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) NS Nanci S. Reception > "A daily issue is that it only allows you to look at one screen at a time." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) LR Lexie R. Manager > "This product is user friendly for scheduling appointments and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) KW Kathleen W. Veterinary Assistant > "I am still trying to work with customer service over this, but I believe it to be a intrinsic issue with how this program processes security of..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) KI Keri I. Practice Manager > "I like the fact that labs are integrated and rx that come from online store." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919325) SL Seth L. EHR Support Specialist > "We've unfortunately still run into issues using ImproMed over Citrix. When we've asked ImproMed Support for assistance in the past, they've told..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) SS Stacie S. Manager of Data Programs > "The software works well and Impromed continues to enhance and make improvements based on their customer's feedback. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3135632) KB Katie B. Office Manager > "With updates, sometimes it changes things that didn't need improvement and has made it harder to use, and other things that need to be changed..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) ML Marissa L. Hospital manager > "Overall I do like the software. Once you get used to its nuances it works well for the veterinary environment." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2899007) LR Lexie R. Manager > "Medical records-- it is not an easy task to set up medical records within the program and not so easy to edit them. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) KB Katie B. Office Manager > "I have personally used it for 17 years and feel that I'm quite knowledgeable in the system, I've become the go to person when questions come up on..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) CO Crystal O. practice manager > "The system is always glitching and programming it to fit our needs is constantly met with road blocks." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) BW Barbara W. Admin Asst > "Easy to use and learn." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3826256) CO Crystal O. practice manager > "Tech support is a very frustrating process as most of the technicians know less about the program than me, and offer little to no solutions, are..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) MB Miriam B. Hospital Manager > "I like Impromed support, I like most of the features, just wish the medical records were better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897924) IS Ila S. Office Manager > "I do not like that we are unable to update the program because our server can't handle it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907159) AR Allie R. CCS/VA > "I have figured out little tricks that I like to show other staff about how to get things done faster." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919361) LR Laura R. owner > "Whenever we have a windows 10 update (not optional as to time or place) come through, it tends to either crash our server or cause problems with..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193445) RH Rachel H. Hospital Administrator > "This software has depth that allows for customization for each hospital's processing. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2541113) SG Samantha G. office manager > "There are often lag times and strange glitches." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) LK Laura K. Founder/President > "This software was easy to learn, has great customer support and can be customized to the practice that you work in. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906238) JL Jacqueline L. Reception > "I also dislike that all appointments are the same color, in Avimark everything was color coded" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DS Dixie S. CVT/Practice Manager > "We have ours integrated with a mobile app and a lab station as well as an online store and website." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2546977) MM Michelle M. Office Manager > "we have had problems with ImproMed not capturing a credit card transaction immediately, taking sometimes 2 weeks for the software to catch up and..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193642) DY Deborah Y. Admin Asst > "ImproMed has great customer support. Whenever having an issue they resolve the issue." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906591) JM Jen M. Practice Manger > "linking the items in the help area also leaves a lot to be desired." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) SC Sydney C. Office Manager > "This platform works amazingly for our clinic." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) JM Jen M. Practice Manger > "ways to use the time card is excessive and confusing for new employees. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) KW Kathleen W. Veterinary Assistant > "I like that I can find records going back without much degradation." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) KH Kelly H. Office manager > "Terrible to say the least. Unless you are able to speak directly with a senior tech when you have an issue, which you most definitely will, you..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2917094) JH Jennifer H. Office Manager > "Customer service is good, several options to contact for help. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2921473) SG Shawna G. Practice manager > "To start with the transition from Avimark to ImproMed was a mess- our server arrived without all the necessary information which required our..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544693) DB Dana B. Practice Manager > "It has many features and options to customize it and make it work for our hospital and staff." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2537976) NS Nanci S. Reception > "As a receptionist you have to do several things at once and there are too many limitations here." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) CP Caroline P. Office manager/vet tech > "It is easy to search for products when putting in an invoice" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906413) CO Crystal O. practice manager > "Using this program is the most frustrating part of my staff and doctor's day, which should not be the case." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) KG Kerrie G. Manager > "Easy to edit i.e. add new columns etc." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) KG Kristen G. Office manager > "On statements, charges for split billed patients are listed in a very confusing way and it doesnt' list what percentage each owner gets billed..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193099) KG Kim G. Assistant Manager > "Makes the set up for a veterinarian office very efficient and easy to use" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898148) SG Samantha G. office manager > "Creating forms is VERY difficult and not an intuitive process at all." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) [View Reviews](https://www.capterra.com/p/95888/ImproMed/reviews/) KB Keri B. Clinic Manager > "I love all of the capabilities Shepherd has in terms of integrations, tracking of employee usage, the task options, etc." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6810043) ES Emily S. Assistant Practice Manager > "I do not like the ID numbers that are populated for patients-I wish they only used numbers and not a combination of numbers and..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861993) SB Susana B. Veterinarian-Owner > "Shepherd has allowed our clinic to become truly paperless (after over 10 years of trying!) because it has all the forms..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862988) BS Brianna S. LVT > "Forms do not auto save which has caused anesthesia records to be lost multiple times." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861843) SD Sadie D. Office Staff > "I like that we can submit our own ideas on what we'd like to see improve, and when enough people have the same ideas, they work..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861859) CR Chris R. Office Manager > "I wish the read only mode offered more. If the intermet is down you cant do much with the system." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857) MB Melissa B. Associate Veterinarian > "The “task” feature is a game changer for consistent, fast, and documented employee communication." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862154) GB GINA B. Practice Manager > "Lately they seem to issues when they do software updates with the software have glitches. " [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863315) AG Amanda G. Practice Manager > "Customer support is on point, super easy to use making patient and client management smooth, the ease of pulling reports, the..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862456) SB Susana B. Veterinarian-Owner > "Shepherd AI functionality: rather slow and still needs refinement" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862988) JB Julie B. Owner and veterinarian > "It’s user friendly and integrates with most of the vendors I’d want it to (Vetsnap, Blue Rabbit, Zoetis Reference Lab, Kumba)." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6864666) SB Susanna B. Practice Manager and LVT > "I don't love that we are not getting charged for text messaging when it was free, but I do understand why." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861902) VR Verified Reviewer Receptionist > "Having access to speak with someone at the touch of a button when we have a question about the system is great as well!" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863301) AR Ashley R. Owner and veterinarian > "The texting feature is not super user friendly." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___7005805) CR Chris R. Office Manager > "The system is well put tohether and makes scheduling and writing records so much easier." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857) AH Audrey H. Veterinary Technician > "Some of the reports are not as detailed as I would like." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862087) CR Chris R. Office Manager > "The system offers so much more than just schedules and invoices its amazing!" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857) SS Stephanie S. Veterinarian, Owner, Founder > "It's almost impossible to use on a cellphone." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861982) JJ Jack J. CFO > "Very pleased we switched, it makes life easier from an administrative perspective and is a much more cost effective solution..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___7006930) ES Emily S. Assistant Practice Manager > "Honestly, my least favorite thing about Shepherd is very petty!" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861993) VR Verified Reviewer Receptionist > "We are a smaller clinic switching over from a very old system, so all the extras from Shepherd are amazing!" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863301) LJ Lauren J. Veterinarian > "Currently, we have to manually enter schedule blocks such as "well visits only" or "same day sick appointments only" for every..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___3303467) GB GINA B. Practice Manager > "Shepherd is a good value for the money spent with 7 DVM's and not having to pay for the extra staff usage. " [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863315) SH Sarah H. Veterinarian > "No offline mode (mobile practice, and some work does not get saved if the internet connection glitches)" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___3326445) [View Reviews](https://www.capterra.com/p/172485/Shepherd-App/reviews/) ## User interface [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) 4.00 (262) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) 4.75 (87) ### Features Covetrus Impromed 11/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/95888/ImproMed/#features) Shepherd Top features 40/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/172485/Shepherd-App/#features) ### Recognition No recognitions have been awarded to Covetrus Impromed No recognitions have been awarded to Shepherd ### Deployment & support Covetrus Impromed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shepherd Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Covetrus Impromed - By Covetrus Software Services - Located in United States - Founded in 1988 Shepherd - By Shepherd Software - Located in United States - Founded in 2016 ## Popular Comparisons [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $5000one time Price $116/month 3.9 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/95888-133166/ImproMed-vs-DaySmart-Vet) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $299/month Price $116/month 4.6 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-172485/DaySmart-Vet-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.8 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-234498/ImproMed-vs-Instinct-EMR) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $299/month Price Contact vendor for pricing 4.6 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172485-234498/Shepherd-App-vs-Instinct-EMR) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 3.6 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/95888-130107/ImproMed-vs-Covetrus-Pulse) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $299/month Price $260.5/month 4.6 Features 4.5 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-172485/ezyVet-Cloud-Vet-Software-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $5000one time Price $260.5/month 3.9 Features 4.5 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/95888-99977/ImproMed-vs-ezyVet-Cloud-Vet-Software) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) $299/month Price $549/month 4.6 Features 4.0 4.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/99976-172485/Cornerstone-Practice-Management-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.3 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/95888-204324/ImproMed-vs-Covetrus-Prescription-Management) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) $299/month Price $290/month 4.6 Features 3.9 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $5000one time Price $249/month 3.9 Features 4.7 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/95888-162603/ImproMed-vs-Online-Booking) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.0 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-95888/AVImark-vs-ImproMed)