# Compare Covetrus Impromed vs Shepherd 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shepherd and Covetrus Impromed based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/95888-172485/ImproMed-vs-Shepherd-App --- # Shepherd vs Covetrus Impromed Features and Cost Comparison Last updated March 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShepherdCovetrus Impromed2/4 selected [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) [## Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting Price $299.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment KB SB SD Based on [87 reviews](#user-reviews) Positive 86 Neutral 1 Negative 0 [## Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) Starting Price $5000.00one time Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.8 Customer Service 3.7 Reviews Sentiment JL KS Based on [262 reviews](#user-reviews) Positive 200 Neutral 40 Negative 22 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software Best performer 40 / 46 Only Shepherd - Accounting - Activity Dashboard - Alerts/Notifications 11 / 46 Only Covetrus Impromed - Telemedicine User satisfaction User satisfaction 4.7 User reviews[87](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.8 User satisfaction 4.0 User reviews[262](https://www.capterra.com/p/95888/ImproMed/reviews/) Ease of use 3.8 Functionality 3.9 Value for money 3.7 Customer support 3.7 Price starts from Price starts from $299Other, Per Month - Free version - Free trial Price starts from $5000Flat Rate, One Time - Free version - Free trial Best for Best for For clinics that want less admin and smoother days. Veterinary practice owners and managers who need workflow-first software built by people who’ve worked in practice. Best for ImproMed is for any practice, large or small. One location to 50. Completely configurable for your needs. ## User reviews Pros & cons KB Keri B. Clinic Manager > "I love all of the capabilities Shepherd has in terms of integrations, tracking of employee usage, the task options, etc." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6810043) ES Emily S. Assistant Practice Manager > "I do not like the ID numbers that are populated for patients-I wish they only used numbers and not a combination of numbers and..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861993) SB Susana B. Veterinarian-Owner > "Shepherd has allowed our clinic to become truly paperless (after over 10 years of trying!) because it has all the forms..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862988) BS Brianna S. LVT > "Forms do not auto save which has caused anesthesia records to be lost multiple times." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861843) SD Sadie D. Office Staff > "I like that we can submit our own ideas on what we'd like to see improve, and when enough people have the same ideas, they work..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861859) CR Chris R. Office Manager > "I wish the read only mode offered more. If the intermet is down you cant do much with the system." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857) MB Melissa B. Associate Veterinarian > "The “task” feature is a game changer for consistent, fast, and documented employee communication." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862154) GB GINA B. Practice Manager > "Lately they seem to issues when they do software updates with the software have glitches. " [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863315) AG Amanda G. Practice Manager > "Customer support is on point, super easy to use making patient and client management smooth, the ease of pulling reports, the..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862456) SB Susana B. Veterinarian-Owner > "Shepherd AI functionality: rather slow and still needs refinement" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862988) JB Julie B. Owner and veterinarian > "It’s user friendly and integrates with most of the vendors I’d want it to (Vetsnap, Blue Rabbit, Zoetis Reference Lab, Kumba)." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6864666) SB Susanna B. Practice Manager and LVT > "I don't love that we are not getting charged for text messaging when it was free, but I do understand why." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861902) VR Verified Reviewer Receptionist > "Having access to speak with someone at the touch of a button when we have a question about the system is great as well!" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863301) AR Ashley R. Owner and veterinarian > "The texting feature is not super user friendly." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___7005805) CR Chris R. Office Manager > "The system is well put tohether and makes scheduling and writing records so much easier." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857) AH Audrey H. Veterinary Technician > "Some of the reports are not as detailed as I would like." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6862087) CR Chris R. Office Manager > "The system offers so much more than just schedules and invoices its amazing!" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861857) SS Stephanie S. Veterinarian, Owner, Founder > "It's almost impossible to use on a cellphone." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861982) JJ Jack J. CFO > "Very pleased we switched, it makes life easier from an administrative perspective and is a much more cost effective solution..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___7006930) ES Emily S. Assistant Practice Manager > "Honestly, my least favorite thing about Shepherd is very petty!" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6861993) VR Verified Reviewer Receptionist > "We are a smaller clinic switching over from a very old system, so all the extras from Shepherd are amazing!" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863301) LJ Lauren J. Veterinarian > "Currently, we have to manually enter schedule blocks such as "well visits only" or "same day sick appointments only" for every..." [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___3303467) GB GINA B. Practice Manager > "Shepherd is a good value for the money spent with 7 DVM's and not having to pay for the extra staff usage. " [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___6863315) SH Sarah H. Veterinarian > "No offline mode (mobile practice, and some work does not get saved if the internet connection glitches)" [See full review](https://www.capterra.com/p/172485/Shepherd-App/#Capterra___3326445) [View Reviews](https://www.capterra.com/p/172485/Shepherd-App/reviews/) JL Jeffrey L. Practice Manager > "After 10 years of using Impromed as a customer service representative, inventory manager, and Practice Manager I've used this software..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___7101597) KP Kirby P. Veterinarian/Practice Owner > "We were told that inventory just didn't work when you have multiple storage locations (like ambulatory trucks), so after investing..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KS Kalyn S. Clinic Manager > "Ease of use, easy access and viewing of prescriptions in 1 location, Multiple ways to get to things." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6519853) EM Erin M. Veterinarian > "It was ok, but definitely not modern or intuitive" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6766604) SM Samantha M. Hospital Manager > "It is a simple program, which is fine for our 4 doctor , 22 staff practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6769732) CS Carolyn S. Office Manager > "The medical records aspect leaves a lot to be desired. If free typing, ImproMed organizes the medical records in a great way. If you are..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) JP Jason P. Practice Manager > "Impromed was very easy to learn and use." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6700978) CS Carolyn S. Office Manager > "The tree set up for medical records is time consuming to go through in order to enter your records and push charges through. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) TM Tim M. Owner > "Customer support is great because they have to talk to me every week about an issue with this software." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6193852) KP Kirby P. Veterinarian/Practice Owner > "There are numerous modules that do not function as promised and despite bringing this up with tech support over and over, little effort in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KH Karen H. Practice Manager > "We like them alot, no intention of switching over" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4898275) NS Nanci S. Reception > "Creating estimates - frustrating that estimates don’t show up in order of date created and you can’t sort by date created by clicking on a..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) CS Carolyn S. Office Manager > "As an administrator, you can easily get all the information you need to assess your practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) NS Nanci S. Reception > "You are constantly having to close a screen and reopen it later to complete a job. If you are in the middle of something and have to answer a..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) JL Jill L. Practice Manager > "Easily customizable options - billing, estimates, invoicing; great options for reports and inventory; user friendly and customer care is very..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913450) KP Kirby P. Veterinarian/Practice Owner > "Tech support often knows less about the software than we do, so rarely able to get timely help." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KG Kristen G. Hospital Manager > "I do like the easy of moving appointments, the options for different columns to organize our appointments, and the ability to lock to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919308) SM Stephanie M. Practice Manager > "Support can't help you or doesn't help in a way that actually gets the results you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) AH Alinda H. CVT, Manager > "I love that ImproMed is always working on more functions, remodeling the current modules and staying ahead of what I hope the software will..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) KP Kirby P. Veterinarian/Practice Owner > "Virtual white board not functional. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) SM Stephanie M. Practice Manager > "The reporting module is still really good." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) JL Jacqueline L. Reception > "It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) AH Alinda H. CVT, Manager > "I love that it is customizable per workstation or user and we can all be proficient at it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) NS Nanci S. Reception > "A daily issue is that it only allows you to look at one screen at a time." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) SS Stacie S. Manager of Data Programs > "The software works well and Impromed continues to enhance and make improvements based on their customer's feedback. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3135632) KB Katie B. Office Manager > "With updates, sometimes it changes things that didn't need improvement and has made it harder to use, and other things that need to be..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) KB Katie B. Office Manager > "I have personally used it for 17 years and feel that I'm quite knowledgeable in the system, I've become the go to person when questions come..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) SS Susan S. Business Manager > "My biggest issues have been with support ups and downs, not being able to speak with the same techs like in the "old days", slowness in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898653) BW Barbara W. Admin Asst > "Easy to use and learn." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3826256) JL Jacqueline L. Reception > "I also dislike that all appointments are the same color, in Avimark everything was color coded" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DH Dawn H. Office Manager > "I like that there are so many different ways to get to the same spot. If you need to get to medical records you can pull up the tabs or you..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907473) DO Dorinda O. Hospital admin > "credit card is not integrated for payments" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) RH Rachel H. Hospital Administrator > "This software has depth that allows for customization for each hospital's processing. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2541113) SG Shawna G. Practice manager > "To start with the transition from Avimark to ImproMed was a mess- our server arrived without all the necessary information which required our..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544693) DS Dixie S. CVT/Practice Manager > "We have ours integrated with a mobile app and a lab station as well as an online store and website." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2546977) NS Nanci S. Reception > "As a receptionist you have to do several things at once and there are too many limitations here." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) BU Brian U. Veterinarian/Owner > "Impromed handles all of our software needs and was the only company that could supply the technology we needed for our multi-practice..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909090) MB Myron B. DVM > "The support offered has decrease over the years and has become more and more expensive (less for more). When purchased over 12 years ago..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2539085) SC Sydney C. Office Manager > "This platform works amazingly for our clinic." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) NB Nancy B. practice manager > "I think the easytime appointment scheduler has been the most difficult to adapt to, it is difficult to look quickly for an available time..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2549146) DB Dana B. Practice Manager > "It has many features and options to customize it and make it work for our hospital and staff." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2537976) SL Seth L. EHR Support Specialist > "Even when contacting ImproMed Support for issues on the Pomona campus, we've often run into issues. If we're unlucky enough to get a Tier 1..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) VH Vanessa H. Practice Manager > "Every time I have called in or done a live chat, the support person is knowledgeable, professional, and helps resolve the issue quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2526676) CC Candice C. Client Care Director > "The prescription tab is very busy, lots of colors and doesn't allow you to remove or hide the deceased patients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2533384) SC Sydney C. Office Manager > "Helps our practice running smoothly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) MS Margaret S. VMD > "I was using the software for at least 5 years and was satisfied. But since about 2 years ago we had a few issues, that originally a..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898260) KP Karen P. Medical Director/Lead Veterinarian > "I like the appointment scheduler the most in this software, the different colors make it easier to look at in a glance." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) SO Seth O. Veterinarian > "Format doesn't work well on high resolution laptops, the font gets super tiny in areas. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909137) VR Verified Reviewer Clinic Manager > "The ability to use the software to keep client files organized and digitally safe is great." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2561431) KP Karen P. Medical Director/Lead Veterinarian > "I still can't figure out if there is a master area of allowances or do we really have to change it for every individual person as to who has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) CC Cleva C. Practice Manager > "We liked the ability to upload photos into the dental record. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544249) LQ Linda Q. veterinarian practice owner > "No return envelope included, no tear off bill, now bills printed in black and white, suspect $$ issues." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913127) RO Raquel O. Pharmacy Manager > "I really liked that the software combined charges for all pets and across our different locations." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2396943) JM Jen M. Practice Manger > "Using the Invoice tab is horrible, but the invoice section under patient process looks identical, but work phenomenally better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) AH Alinda H. CVT, Manager > "I am still learning new things on it every day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) KG Kerrie G. Manager > "Inventory module fails to track QOH efficiently so cannot use for automatic reordering." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) AB Alyssa B. Front Manager > "Easy to read medical records, see everything on invoice, easy to visualize calendar and appointments for the day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2900402) KW Kathleen W. Veterinary Assistant > "I am still trying to work with customer service over this, but I believe it to be a intrinsic issue with how this program processes security..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) VM Vanessa M. Office Manager > "The reports are nice when you can figure out which report to run to get the information you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897956) SL Seth L. EHR Support Specialist > "We've unfortunately still run into issues using ImproMed over Citrix. When we've asked ImproMed Support for assistance in the past, they've..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) ES Ed S. Practice Administrator > "Scheduling options help make scheduling easier and tracking available" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898224) LR Lexie R. Manager > "Medical records-- it is not an easy task to set up medical records within the program and not so easy to edit them. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) VR Verified Reviewer Clinic Manager > "Overall it is a good product for keeping medical records and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2561431) JT Jill T. Medical Director > "Have had issues with records not being saved, appointments being lost, and schedules changing." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2513861) DO Dorinda O. Hospital admin > "New employees can pick up quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) CO Crystal O. practice manager > "The system is always glitching and programming it to fit our needs is constantly met with road blocks." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) LR Lexie R. Manager > "This product is user friendly for scheduling appointments and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) CO Crystal O. practice manager > "Tech support is a very frustrating process as most of the technicians know less about the program than me, and offer little to no solutions,..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) KI Keri I. Practice Manager > "I like the fact that labs are integrated and rx that come from online store." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919325) IS Ila S. Office Manager > "I do not like that we are unable to update the program because our server can't handle it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907159) RO Raquel O. Pharmacy Manager > "Another great feature was the free texting feature." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2396943) MB Myron B. DVM > "It is frustrating for support to not be able do to meetings and parties during regular hours." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2539085) ML Marissa L. Hospital manager > "Overall I do like the software. Once you get used to its nuances it works well for the veterinary environment." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2899007) MW Melanie W. Practice Manager > "I find that there are way to many places to have to click in order to get the information you need. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2514080) NS Nanci S. Reception > "It is quite easy to learn IF you have someone to train you." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) DG Dawn G. Veterinary Technician > "There are a few features we wish this product could do for us, and have asked for solutions but haven't been solved yet. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2530140) JS Jennifer S. Practice Manager > "I like the schedule feature and the pharmacy connection" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2525859) DB Diana B. Assistant Manager > "Having to call support to fix issues sometimes can take a whole day to fix the problem." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2519344) PW Paula W. Practice Managerv > "Technical support help train me on this system and was extremely patient and helpful when I had question about a function" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2549274) SG Samantha G. office manager > "There are often lag times and strange glitches." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) [View Reviews](https://www.capterra.com/p/95888/ImproMed/reviews/) ## User interface 4.75 (87) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) 4.00 (262) ### Features Shepherd Top features 40/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/172485/Shepherd-App/#features) Covetrus Impromed 11/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/95888/ImproMed/#features) ### Recognition No recognitions have been awarded to Shepherd No recognitions have been awarded to Covetrus Impromed ### Deployment & support Shepherd Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus Impromed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shepherd - By Shepherd Software - Located in United States - Founded in 2016 Covetrus Impromed - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $299/month Price $116/month 4.6 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-172485/DaySmart-Vet-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $5000one time Price $116/month 3.9 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/95888-133166/ImproMed-vs-DaySmart-Vet) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $299/month Price Contact vendor for pricing 4.6 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172485-234498/Shepherd-App-vs-Instinct-EMR) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.8 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-234498/ImproMed-vs-Instinct-EMR) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $299/month Price $260.5/month 4.6 Features 4.5 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-172485/ezyVet-Cloud-Vet-Software-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 3.6 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/95888-130107/ImproMed-vs-Covetrus-Pulse) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) $299/month Price $549/month 4.6 Features 4.0 4.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/99976-172485/Cornerstone-Practice-Management-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $5000one time Price $260.5/month 3.9 Features 4.5 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/95888-99977/ImproMed-vs-ezyVet-Cloud-Vet-Software) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) vs [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) $299/month Price $290/month 4.6 Features 3.9 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.3 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/95888-204324/ImproMed-vs-Covetrus-Prescription-Management) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $5000one time Price $249/month 3.9 Features 4.7 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/95888-162603/ImproMed-vs-Online-Booking) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.0 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-95888/AVImark-vs-ImproMed)