# Compare Covetrus Impromed vs Covetrus vRxPro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Covetrus Impromed and Covetrus vRxPro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/95888-204324/ImproMed-vs-Covetrus-Prescription-Management --- # Covetrus Impromed vs Covetrus vRxPro Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Covetrus ImpromedCovetrus vRxPro2/4 selected [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) [## Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) Starting Price $5000.00one time Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.8 Customer Service 3.7 Reviews Sentiment JL SM KS Based on [262 reviews](#user-reviews) Positive 200 Neutral 40 Negative 22 [## Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment CS RB Based on [196 reviews](#user-reviews) Positive 170 Neutral 18 Negative 8 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### CharmHealth 4.2 (151) * * * Starting Price $25.00 Usage Based,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * Highest Rated ### Digitail 4.7 (78) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### ScriptSure 4.6 (29) * * * Starting Price $35.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### HARMONY Medical 4.4 (34) * * * Starting Price $1500.00 Other,Per Month Free Trial Free Version * * * User rating 91% of reviewers rated it above 4 stars * * * ## Summary * * * Features in Veterinary Software 11 / 46 Only Covetrus Impromed - Appointment Scheduling - Imaging and X-rays - Live Chat Best performer 21 / 46 Only Covetrus vRxPro - Activity Dashboard - Alerts/Notifications - Client Management User satisfaction User satisfaction 4.0 User reviews[262](https://www.capterra.com/p/95888/ImproMed/reviews/) Ease of use 3.8 Functionality 3.9 Value for money 3.7 Customer support 3.7 User satisfaction 4.3 User reviews[196](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.3 Price starts from Price starts from $5000Flat Rate, One Time - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ImproMed is for any practice, large or small. One location to 50. Completely configurable for your needs. Best for Companion, small animal, equine, and mixed veterinary practices in North America. ## User reviews Pros & cons JL Jeffrey L. Practice Manager > "After 10 years of using Impromed as a customer service representative, inventory manager, and Practice Manager I've used this software extensively..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___7101597) KP Kirby P. Veterinarian/Practice Owner > "We were told that inventory just didn't work when you have multiple storage locations (like ambulatory trucks), so after investing significant..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) SM Samantha M. Hospital Manager > "It is a simple program, which is fine for our 4 doctor , 22 staff practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6769732) EM Erin M. Veterinarian > "It was ok, but definitely not modern or intuitive" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6766604) KS Kalyn S. Clinic Manager > "Ease of use, easy access and viewing of prescriptions in 1 location, Multiple ways to get to things." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6519853) KP Kirby P. Veterinarian/Practice Owner > "There are numerous modules that do not function as promised and despite bringing this up with tech support over and over, little effort in made to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) JP Jason P. Practice Manager > "Impromed was very easy to learn and use." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6700978) CS Carolyn S. Office Manager > "The medical records aspect leaves a lot to be desired. If free typing, ImproMed organizes the medical records in a great way. If you are trying to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) TM Tim M. Owner > "Customer support is great because they have to talk to me every week about an issue with this software." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6193852) KP Kirby P. Veterinarian/Practice Owner > "Tech support often knows less about the software than we do, so rarely able to get timely help." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) JL Jill L. Practice Manager > "Easily customizable options - billing, estimates, invoicing; great options for reports and inventory; user friendly and customer care is very..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913450) CS Carolyn S. Office Manager > "The tree set up for medical records is time consuming to go through in order to enter your records and push charges through. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) KG Kristen G. Hospital Manager > "I do like the easy of moving appointments, the options for different columns to organize our appointments, and the ability to lock to software..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919308) KP Kirby P. Veterinarian/Practice Owner > "Virtual white board not functional. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KH Karen H. Practice Manager > "We like them alot, no intention of switching over" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4898275) NS Nanci S. Reception > "Creating estimates - frustrating that estimates don’t show up in order of date created and you can’t sort by date created by clicking on a header...." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) CS Carolyn S. Office Manager > "As an administrator, you can easily get all the information you need to assess your practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) SS Susan S. Business Manager > "My biggest issues have been with support ups and downs, not being able to speak with the same techs like in the "old days", slowness in returning..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898653) DH Dawn H. Office Manager > "I like that there are so many different ways to get to the same spot. If you need to get to medical records you can pull up the tabs or you can..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907473) DO Dorinda O. Hospital admin > "credit card is not integrated for payments" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) BU Brian U. Veterinarian/Owner > "Impromed handles all of our software needs and was the only company that could supply the technology we needed for our multi-practice business in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909090) NS Nanci S. Reception > "You are constantly having to close a screen and reopen it later to complete a job. If you are in the middle of something and have to answer a call..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) KP Karen P. Medical Director/Lead Veterinarian > "I like the appointment scheduler the most in this software, the different colors make it easier to look at in a glance." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) SM Stephanie M. Practice Manager > "Support can't help you or doesn't help in a way that actually gets the results you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) LR Laura R. owner > "I purchased this software with the intent of going paperless for medical records and at the time Impromed was the best one available for this - it..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193445) SL Seth L. EHR Support Specialist > "Even when contacting ImproMed Support for issues on the Pomona campus, we've often run into issues. If we're unlucky enough to get a Tier 1..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) AB Alyssa B. Front Manager > "Easy to read medical records, see everything on invoice, easy to visualize calendar and appointments for the day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2900402) MS Margaret S. VMD > "I was using the software for at least 5 years and was satisfied. But since about 2 years ago we had a few issues, that originally a technician..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898260) AH Alinda H. CVT, Manager > "I love that ImproMed is always working on more functions, remodeling the current modules and staying ahead of what I hope the software will do." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) SO Seth O. Veterinarian > "Format doesn't work well on high resolution laptops, the font gets super tiny in areas. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909137) TF Thomas F. General Manager > "The software Infinity is excellent, it takes the average new employee about 2 month to get comfortable using the software after training and has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2200556) KP Karen P. Medical Director/Lead Veterinarian > "I still can't figure out if there is a master area of allowances or do we really have to change it for every individual person as to who has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) VM Vanessa M. Office Manager > "The reports are nice when you can figure out which report to run to get the information you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897956) LQ Linda Q. veterinarian practice owner > "No return envelope included, no tear off bill, now bills printed in black and white, suspect $$ issues." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913127) SM Stephanie M. Practice Manager > "The reporting module is still really good." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) JM Jen M. Practice Manger > "Using the Invoice tab is horrible, but the invoice section under patient process looks identical, but work phenomenally better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) ES Ed S. Practice Administrator > "Scheduling options help make scheduling easier and tracking available" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898224) KG Kerrie G. Manager > "Inventory module fails to track QOH efficiently so cannot use for automatic reordering." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) AH Alinda H. CVT, Manager > "I love that it is customizable per workstation or user and we can all be proficient at it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) JL Jacqueline L. Reception > "It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DO Dorinda O. Hospital admin > "New employees can pick up quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) NS Nanci S. Reception > "A daily issue is that it only allows you to look at one screen at a time." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) LR Lexie R. Manager > "This product is user friendly for scheduling appointments and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) KW Kathleen W. Veterinary Assistant > "I am still trying to work with customer service over this, but I believe it to be a intrinsic issue with how this program processes security of..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) KI Keri I. Practice Manager > "I like the fact that labs are integrated and rx that come from online store." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919325) SL Seth L. EHR Support Specialist > "We've unfortunately still run into issues using ImproMed over Citrix. When we've asked ImproMed Support for assistance in the past, they've told..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) SS Stacie S. Manager of Data Programs > "The software works well and Impromed continues to enhance and make improvements based on their customer's feedback. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3135632) KB Katie B. Office Manager > "With updates, sometimes it changes things that didn't need improvement and has made it harder to use, and other things that need to be changed..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) ML Marissa L. Hospital manager > "Overall I do like the software. Once you get used to its nuances it works well for the veterinary environment." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2899007) LR Lexie R. Manager > "Medical records-- it is not an easy task to set up medical records within the program and not so easy to edit them. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) KB Katie B. Office Manager > "I have personally used it for 17 years and feel that I'm quite knowledgeable in the system, I've become the go to person when questions come up on..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) CO Crystal O. practice manager > "The system is always glitching and programming it to fit our needs is constantly met with road blocks." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) BW Barbara W. Admin Asst > "Easy to use and learn." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3826256) CO Crystal O. practice manager > "Tech support is a very frustrating process as most of the technicians know less about the program than me, and offer little to no solutions, are..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) MB Miriam B. Hospital Manager > "I like Impromed support, I like most of the features, just wish the medical records were better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897924) IS Ila S. Office Manager > "I do not like that we are unable to update the program because our server can't handle it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907159) AR Allie R. CCS/VA > "I have figured out little tricks that I like to show other staff about how to get things done faster." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919361) LR Laura R. owner > "Whenever we have a windows 10 update (not optional as to time or place) come through, it tends to either crash our server or cause problems with..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193445) RH Rachel H. Hospital Administrator > "This software has depth that allows for customization for each hospital's processing. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2541113) SG Samantha G. office manager > "There are often lag times and strange glitches." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) LK Laura K. Founder/President > "This software was easy to learn, has great customer support and can be customized to the practice that you work in. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906238) JL Jacqueline L. Reception > "I also dislike that all appointments are the same color, in Avimark everything was color coded" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DS Dixie S. CVT/Practice Manager > "We have ours integrated with a mobile app and a lab station as well as an online store and website." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2546977) MM Michelle M. Office Manager > "we have had problems with ImproMed not capturing a credit card transaction immediately, taking sometimes 2 weeks for the software to catch up and..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193642) DY Deborah Y. Admin Asst > "ImproMed has great customer support. Whenever having an issue they resolve the issue." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906591) JM Jen M. Practice Manger > "linking the items in the help area also leaves a lot to be desired." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) SC Sydney C. Office Manager > "This platform works amazingly for our clinic." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) JM Jen M. Practice Manger > "ways to use the time card is excessive and confusing for new employees. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) KW Kathleen W. Veterinary Assistant > "I like that I can find records going back without much degradation." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) KH Kelly H. Office manager > "Terrible to say the least. Unless you are able to speak directly with a senior tech when you have an issue, which you most definitely will, you..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2917094) JH Jennifer H. Office Manager > "Customer service is good, several options to contact for help. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2921473) SG Shawna G. Practice manager > "To start with the transition from Avimark to ImproMed was a mess- our server arrived without all the necessary information which required our..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544693) DB Dana B. Practice Manager > "It has many features and options to customize it and make it work for our hospital and staff." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2537976) NS Nanci S. Reception > "As a receptionist you have to do several things at once and there are too many limitations here." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) CP Caroline P. Office manager/vet tech > "It is easy to search for products when putting in an invoice" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906413) CO Crystal O. practice manager > "Using this program is the most frustrating part of my staff and doctor's day, which should not be the case." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) KG Kerrie G. Manager > "Easy to edit i.e. add new columns etc." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) KG Kristen G. Office manager > "On statements, charges for split billed patients are listed in a very confusing way and it doesnt' list what percentage each owner gets billed..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193099) KG Kim G. Assistant Manager > "Makes the set up for a veterinarian office very efficient and easy to use" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898148) SG Samantha G. office manager > "Creating forms is VERY difficult and not an intuitive process at all." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) [View Reviews](https://www.capterra.com/p/95888/ImproMed/reviews/) CS Cara S. MDVM > "We would like to have the turn around time in shipping be quicker however we like that we can price match other..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) JM Jamie M. Practice Manager > "This leads to the approval of a script that they are able to get, charging the client money, and the client then..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) RB Robin B. Practice Manager > "It helps to keep our inventory costs lower and to pass along savings to our clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6691263) LG Lilly G. HM and RVT > "Its hard to compete with chewys delevirey as alot of our clients complain about long waits for orders. When..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696969) GC Gayle C. Practice Manager > "We are utilizing the program more and more as our hospital cannot carry all the prescriptions in our inhouse..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4999395) BC Brit C. LVT > "Hold time to get help is LONG, sometimes the customer service for clients who call in are not super empathetic..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6467821) ZL Zoe L. Veterinary Assistant and Office Manager > "Very user friendly, requires little training for staff to grasp the concept." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___7081741) JM Jamie M. Practice Manager > "On occasion they are in the queue due to autoship and there is no way to differentiate them from one another..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) YS Yoshiko S. Veterinarian > "I am happy with the xRxPro since it integrates the info to Avimark as a part of medical record" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) LA Lauren A. HM > "We received little to no help from Covetrus navigating the compounding licensing issue I'm not sure what..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) AM Alexis M. Lead Receptionist > "We have had a large increase in the amount of clients that are using our online store rather than a third party." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) BF Brooke F. LVT > "hard to manage interface for changes, hard to change prices if needed" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690895) TD Thomas D. Director of Communications > "Commitment to helping veterinary practices, write-back feature, extensive inventory" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) SJ Sydni J. Office Manager, LVT > "I do not like that there is no alert or notification when a client purchases the recommended prescription." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) MH Madison H. Administrative Assistant > "Clients also seem to enjoy the autoship feature and not having to come in clinic for medication/products." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) DJ Danielle J. Hospital Manager > "Mild confusion with logging in to the store vs clinic prescribing portal." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6483374) EH Erin H. Manager > "The ability to offer more products to our clients without having to stock them in-house." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) TD Thomas D. Director of Communications > "Hiccups with multi-practice databases, some previous delays in client service." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) MM Marcia M. Client Services > "This platform is very easy to use, I can quickly find everything I need to write a prescription, approve a..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690914) RR Rebecca R. Office Manager > "You end up having to refresh multiple times it can STILL keep giving you errors." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697490) JM Jennifer M. Owner > "It’s ok with minimal support when challenges arise. But it is a nice alternative to clients looking for a..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697118) JC Jamin C. Practice Manager > "Occasional issue when attempting to sync vRxPro with clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) VR Verified Reviewer Hospital Manager > "Support is easy to get ahold of if you have questions, wide variety of food and medications and compounding..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6490445) LA Lauren A. HM > "We received little to no assistance from Covetrus in navigating the compounding licensing issue at the end of..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) AH Ashli H. Client Solutions Navigator > "Can approve & transcribe rx's for clients with ease :)" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6465641) SS Steve S. Practice manager > "Compounding pharmacy does not have as many options as say Wedgewood." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632738) CS Cara S. MDVM > "We like the ease of writing prescriptions quickly for our clients" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) JM Jamie M. Practice Manager > "We have had numerous occasions where the requests in the queue were not actually made by the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) EM Elizabeth M. Practice Manager > "I am happy with the newest platform and the ease to help doctors script out medications" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) BH Brittany H. Cvt > "Doesn’t communicate to us when rx need to be approved." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) JM Jamie M. Practice Manager > "Very user friendly, helps keep our clients buying through their veterinarian." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) LS Logan S. IT Implementation Specialist > "The UI isn’t too user friendly for older less tech savvy individuals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) EV Elena V. Receptionist > "I like that I have the ability to snooze renewals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) KH Kathleen H. Veterinarian > "Very poor- no communication between VRXPro and veterinarians" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6468818) SJ Sydni J. Office Manager, LVT > "I like the ease of making a prescription and having it emailed to the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) YS Yoshiko S. Veterinarian > "Don’t give notification when owners order" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) TG Terry G. Office Manager > "We also have clients that don't use computers, so I like being able to act as them to submit their rx requests." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4990105) MO Mikaela O. Practice Manager > "This was changed as no longer being an option and we were not notified" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478923) JC Jamin C. Practice Manager > "Great for client compliance." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) TW Tina W. Manager of House Calls Veterinary Hosp > "Pro script renewal that I don't use or maybe I don't understand the use of it." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632636) EM Elizabeth M. Practice Manager > "Updates have been seamless and doesn't require a ton of new training." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) BR Brittany R. Practice Manager > "This has caused a lot of confusion for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6656447) MH Madison H. Administrative Assistant > "vRxPro works really well for us at our practice." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) GC Gail C. Veterinarian > "Difficult and time consuming to get clients r ex gistered" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690919) EV Elena V. Receptionist > "Overall I like the portal, but it definitely needs more polish." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) AS Amanda S. RVT > "The label printing and font issues are annoying to fit onto labels" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4721458) HD Holli D. Practice manager > "Easy to use and see clients accounts if they need help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632987) AF Amber F. office manager > "more time consuming" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700834) EC Elizabeth C. CVT > "Things have been going smoothly with our reps and customer care." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6693840) GR Greg R. owner > "It's news to me sometimes, and I'm not prepared to give an answer on where they might have gotten that..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4993841) NB Nicole B. Interim HM > "Ease of use with our PIMS integration. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700617) LS Logan S. IT Implementation Specialist > "It can be tricky to learn at first." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) AM Alexis M. Lead Receptionist > "How easy the website is to use for staff and for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) SN Stacie N. LVT- Behavior nurse > "Clients regularly end up with a surplus of meds due to the timing of the auto-shipments (even with controlled..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4592453) EH Erin H. Manager > "Ease of ordering is at the top of my list." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) CH Chrissy H. Lead Receptionist > "There are often times were a client will choose the wrong doctor when requesting medication and then that doctor..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) KS Kristin S. Hospital Manager > "The ease of use, the time that it saves for all clinic staff!" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696903) CB Clint B. Assistant > "It seems like there is a breakdown in communication when a product is not available or is on backorder." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4609382) LC Laurie C. Office Manager > "It allows my clients to still have product shipped directly to them, and we capture some of the sale, instead of..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) CH Chrissy H. Lead Receptionist > "I do not like that we can not change/update the doctor on prescription requests before approving/declining." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) BH Brittany H. Cvt > "Easy to approve rx for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) SL Sandra L. owner > "Lack of holistic options/supplements; some clients have trouble with shipment timing" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641665) YS Yoshiko S. Veterinarian > "Connect with Avimark and easy to use for my staff" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) JJ Jerry J. Hospital Manager > "The problem is that this is the best there is to offer out there at the moment and its not that great because..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4586628) LR Lenora R. Customer Care Representative > "It was very useful for the clinic I work at." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6692021) SL Sarah L. CVT; Practice Manager > "Lack of ability to write & leave notes about medications and prescriptions (esp when rx is archived/declined)..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2875862) JM Juliann M. Inventory Mgr > "We love that it integrates with Cornerstone. When a client requests/fills a prescription we are able to see when..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4633024) EC Erica C. Office Manager > "Trying to set up owner ship and payment can be difficult to explain to owners." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641340) TT Thomas T. RVT/Pharmacy manager > "Having an online prescription option for our clients that is also connected with our hospital software is..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635719) TN Tracy N. Practice Owner > "This is very frustrating because our hospital policy is to only prescribe a certain amount of medication and..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2858609) HS Hannah S. Vet Receptionist > "Easy to use, straight forward look, easy access to help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697018) AR Alyssa R. Associate veterinarian > "I have had some clients say that shutting off the autoship is difficult to figure out for the less tech savvy" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635971) JM Jamie M. Practice Manager > "Overall, it is very useful and very nice for a practice to have on board." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) DL Danielle L. Receptionist > "Sometimes the item pricing is a bit high for clients (compared to Big Box pharmacies), so it is difficult to..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2849310) CM Cheryl M. CVT > "Customer service is getting better" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6705267) MC Mike C. Practice Manager > "there is sometimes issues finding clients in the system" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635459) CR Cristina R. Receptionist > "Easy to use and straightforward." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696943) LC Laurie C. Office Manager > "Some things are FAR more expensive online, specifically preventives. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) HW Heidi W. Hospital Manager-Interim > "Easy to use." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6479275) LN Larry N. Owner CEO > "Took me a long time to figure it all out and get the backend sorted out." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4675942) [View Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) ## User interface [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) 4.00 (262) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/) 4.34 (196) ### Features Covetrus Impromed 11/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/95888/ImproMed/#features) Covetrus vRxPro Top features 21/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#features) ### Recognition No recognitions have been awarded to Covetrus Impromed No recognitions have been awarded to Covetrus vRxPro ### Deployment & support Covetrus Impromed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus vRxPro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Covetrus Impromed - By Covetrus Software Services - Located in United States - Founded in 1988 Covetrus vRxPro - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $5000one time Price $116/month 3.9 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/95888-133166/ImproMed-vs-DaySmart-Vet) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.3 Features 4.4 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.8 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-234498/ImproMed-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 3.6 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/95888-130107/ImproMed-vs-Covetrus-Pulse) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.6 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $5000one time Price $299/month 3.9 Features 4.6 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-172485/ImproMed-vs-Shepherd-App) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.3 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $5000one time Price $260.5/month 3.9 Features 4.5 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/95888-99977/ImproMed-vs-ezyVet-Cloud-Vet-Software) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-204324/Tebra-vs-Covetrus-Prescription-Management) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) $5000one time Price $549/month 3.9 Features 4.0 3.8 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/95888-99976/ImproMed-vs-Cornerstone-Practice-Management) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.32 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Contact vendor for pricing Price $319/month 4.3 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110018-204324/rxnt-vs-Covetrus-Prescription-Management)