# Compare Covetrus Impromed vs ezyVet 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ezyVet and Covetrus Impromed based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/95888-99977/ImproMed-vs-ezyVet-Cloud-Vet-Software --- # ezyVet vs Covetrus Impromed Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ezyVetCovetrus Impromed2/4 selected [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) [## ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting Price $260.50/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment LK Based on [278 reviews](#user-reviews) Positive 264 Neutral 1 Negative 13 [## Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) Starting Price $5000.00one time Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.8 Customer Service 3.7 Reviews Sentiment JL KS Based on [262 reviews](#user-reviews) Positive 200 Neutral 40 Negative 22 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software Best performer 42 / 46 Only ezyVet - Accounting - Activity Dashboard - Alerts/Notifications 11 / 46 Only Covetrus Impromed - Live Chat User satisfaction User satisfaction 4.6 User reviews[278](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Ease of use 4.3 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.0 User reviews[262](https://www.capterra.com/p/95888/ImproMed/reviews/) Ease of use 3.8 Functionality 3.9 Value for money 3.7 Customer support 3.7 Price starts from Price starts from $260.50Per User, Per Month - Free version - Free trial Price starts from $5000Flat Rate, One Time - Free version - Free trial Best for Best for ezyVet lets vets be vets. Packed with tools to drive efficiency, ezyVet helps practices reach their full potential by improving workflows, automating repetitive tasks, and enabling smarter decisions. Best for ImproMed is for any practice, large or small. One location to 50. Completely configurable for your needs. ## User reviews Pros & cons LK Lauren K. Practice Manager > "It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7036718) MV Margaret V. Associate veterinarian > "There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice...." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) SL Shyloh L. Customer Service Representative > "It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787) MV Margaret V. Associate veterinarian > "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) EP Elizabeth P. Practice Manager > "It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) SS Sue S. practice manager > "The IT upgrades are rarely useful and honestly I often shake my head as to why they don't seem to listen to the vets on..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672) GK Greg K. Owner > "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099) AZ Anthony Z. Oncology Clinician > "Confusing, complicated, multiple paths to get... nowhere - or everywhere." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7094287) KM Karen M. Hospital Administrator > "Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502) SM Steve M. President and Lead Veterinarian > "For example, attaching images and handouts to a record so that it can be included in a summary is a cumbersome process." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752) SS Sue S. practice manager > "The clinical setout is easy to use and view histories and to be able to choose what you do and do not want to see makes..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672) MV Margaret V. Associate veterinarian > "I get lost between the various tabs." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) EP Elizabeth P. Practice Manager > "Ezyvet has greatly improved my hospital's efficiency and record taking." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) KM Kenzie M. veterinary technician > "over all it was a fine experience using it in the past but has become increasingly more annoying to operate" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7175098) KG Kelli G. Practice Manager > "I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635) DC Dominick C. CSR > "I don't like the amount of different tabs and places where information can be stored." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381) SW Sarah W. vet > "There is a lot of functionality to ezyVet - you can upload pictures, free-write, or use templates all in one spot" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177) TS Tolina S. Veterinarian > "Unable to search key words or topics in records (ex. if wanted to do a study on pancreatitis cases, one cannot search..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722) AT Autumn T. Director of System Integrations > "The flexibility it has for super admins, customization, integrations, and features." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) DC Dale C. RVT > "Everything, this system is tedious, time consuming and completely and unnecessarily dumb." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143) SS Sue S. practice manager > "Internal memo's are wonderful and help with internal communication." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7156672) SB Sue B. Practice Manager > "Also, the blue fill on the total lines of reports is ridiculous." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125) BLM Belle Lae M. Veterinary Practice Manager > "There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842650) FS Fern S. Medical Director > "It lacks a "narrative function," which is more applicable in a general practice." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735) KM Keith M. Veterinarian > "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266) JS Johanna S. Veterinarian > "Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6772591) JV Joshua V. Hospital Manager > "Cloud based software is the newest tool that makes each work station its own vet practice, can see your whole hospital in..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6118239) KM Karen M. Hospital Administrator > "layout can be confusing, difficult to find different menu items" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502) WW Whitney W. Practice Manager > "We love Ezyvet it fits our busy mixed animal practice very well." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572) CR Casey R. Veterinary Reception Manager > "Rescheduling appointments with Ezyvet is a bit of a pain." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6697713) KG Kelli G. Practice Manager > "We are a 24-hour emergency clinic and there is absolutely no down time with ezyVet, which is a must! " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635) WW Whitney W. Practice Manager > "Seems to have gotten slower when you have a question." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572) KO Kendra O. LVT > "I like that it designed for veterinary use, they really thought about how the veterinary clinic would use each feature." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6493067) AT Autumn T. Director of System Integrations > "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) SW Sarah W. vet > "Once you figure out how to use it, the program is really useful and it doesnt have the instability issues that the other..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177) EG Erin G. Principal Veterinarian > "Having to sign in all the time but it's a minor inconvenience" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6485576) TS Tolina S. Veterinarian > "It nice how the diagnostic images such as radiographs, ultrasound, CT, MRI are included in the record and easily..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722) SB Sue B. Practice Manager > "The initial phone calls and set up is cumbersome." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125) BV Bryan V. Vet Tech > "i have no troubles with using it everyday" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394) SJ Sanjay J. vet > "Not good at all, even after 7 months all vets still struggling to has grasp of the system." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6674173) EP Elizabeth P. Practice Manager > "From onboarding to go live I felt very prepared and helped." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) LB Laura B. RVT, Inventory Manager, Admin. Asst. > "The document templates can be touchy and can be difficult to make documents look professional." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282) BV Bryan V. Vet Tech > "i don't mind it at all, the program is easy to use and better than most out there today." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394) NB Nicolas B. Veterinarian > "Getting requests in or bugs fixed is rather slow/cumbersome though." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6229246) NB Nicole B. Veterinary Technician > "We love putting patient pictures on our charts too, always a day-maker." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300) MH Mathew H. Administration > "We miss being able to flag accounts for 'dangerous' dogs" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6079744) FS Fern S. Medical Director > "I would absolutely go with ezyVet again. While not intuitive to the new user, it gets all the jobs done that we need to..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735) LB Laura B. RVT, Inventory Manager, Admin. Asst. > "The inability to set a minimum price for products" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282) AT Autumn T. Director of System Integrations > "I love that super admins have the flexibility to do things, build things, etc." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) RB Rachael B. Practice Manager > "To many things that aren't utilized when you only run Dairy and Horse clients" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6161133) DC Dominick C. CSR > "I do like the vast amount of accessible innovations provided and the smoothness of the system." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381) AA Anna A. Practice Manager > "The system for setting up planning guides on the E-booking calendar feels cumbersome and is time consuming if there are..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108) BB Breanne B. Veterinary Technician > "All we need is in one program, this product is great for booking and keeping track of appointments and diagnostics." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4981537) VR Verified Reviewer Founder/Owner > "I quickly quit my contract and left as fast as I could from this company." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5024548) SM Steve M. President and Lead Veterinarian > "Customer service is always responsive, and the software is extremely customizable." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752) AA Anna A. Practice Manager > "Staff spend a lot of time copy/pasting scripts when there isn't an integration with online pharmacies" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108) GR Ginger R. Veterinarian > "We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726) AH Adrian H. Sonographer > "There aren't many cons, but I will say that having to unlock the charges to each doctor when invoicing is a bit..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4409239) LJ Laura J. Practice owner, DVM > "My team is comfortable with Ezyvet. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038051) VR Verified Reviewer Hospital Director > "EzyVet support had to disable the report totally because they too, couldn't stop their own software from reporting it." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229) JG Juanita G. Clinical Coordinator > "EzyVet software has allowed for growth of our business. Once navigation of the program is learned, it flows very well. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614) VR Verified Reviewer Hospital Director > "Something that we knew would have a learning curve and may drop us back on production for 30 days, has truly exceeded..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229) JG Juanita G. Clinical Coordinator > "It offers features that allow us to customize how we use the system. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614) BH Beth H. CVT > "I have struggled to learn where things are and how to get to certain parts of the patients file." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3817135) GR Ginger R. Veterinarian > "I am still learning new features & it has evolved a lot since the beginning." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726) JV Jos V. Veterinarian > "I don't have many negative issues with ezyvet- mostly it comes down to not having familiarized myself with everything that..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4225866) MB Melissa B. Hospital Director > "I appreciate the frequent updates and software upgrades." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378) DV Dianna V. Veterinary Technician > "Patient or client look-up can be challenging especially if you don't have the exact spelling." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3959355) SL Shyloh L. Customer Service Representative > "My overall experience with ezyVet is very user friendly, easy to access and efficient!" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787) SH Sandra H. RVT > "I find the financial screens in the client area a little difficult to understand sometimes.(how" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4630502) DJ Denise J. Office Manager > "It is much better integrated in terms of record management thus reducing double entry." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6042679) LB Laurel B. CVT > "The dental chart is not an easy to use dental charting system and needs much work." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3837018) Kathryn D. CEO > "The ability to customize your interface and create templates for EVERYTHING is absolutely amazing. As someone with ADHD..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3865973) KN Kandi N. Manager > "Lots of tabs and buttons, a bit overwhelming at first" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3917428) NB Nicole B. Veterinary Technician > "My favorite of all veterinary hospital softwares." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300) EN Emily N. Licensed veterinary technician > "Any issues i have would be toward the admin team that set up the program and chose how they wanted it to run." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671) GA Greg A. Owner Veterinarian > "Patient histories are easily accessible to anyone to streamline appointments and patient care." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6088274) MG Mary G. Owner > "Inventory has some glitches, it could be more user friendly." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4211092) MB Melissa B. Hospital Director > "It's been easy to learn but there could be better online training." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378) KH Kacy H. Surgeon's Assistant > "It yells at you for opening too many tabs" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3782990) [View Reviews](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) JL Jeffrey L. Practice Manager > "After 10 years of using Impromed as a customer service representative, inventory manager, and Practice Manager I've used this software..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___7101597) KP Kirby P. Veterinarian/Practice Owner > "We were told that inventory just didn't work when you have multiple storage locations (like ambulatory trucks), so after investing..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KS Kalyn S. Clinic Manager > "Ease of use, easy access and viewing of prescriptions in 1 location, Multiple ways to get to things." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6519853) EM Erin M. Veterinarian > "It was ok, but definitely not modern or intuitive" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6766604) SM Samantha M. Hospital Manager > "It is a simple program, which is fine for our 4 doctor , 22 staff practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6769732) CS Carolyn S. Office Manager > "The medical records aspect leaves a lot to be desired. If free typing, ImproMed organizes the medical records in a great way. If you are..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) JP Jason P. Practice Manager > "Impromed was very easy to learn and use." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6700978) CS Carolyn S. Office Manager > "The tree set up for medical records is time consuming to go through in order to enter your records and push charges through. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) TM Tim M. Owner > "Customer support is great because they have to talk to me every week about an issue with this software." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6193852) KP Kirby P. Veterinarian/Practice Owner > "There are numerous modules that do not function as promised and despite bringing this up with tech support over and over, little effort in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KH Karen H. Practice Manager > "We like them alot, no intention of switching over" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4898275) NS Nanci S. Reception > "Creating estimates - frustrating that estimates don’t show up in order of date created and you can’t sort by date created by clicking on a..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) CS Carolyn S. Office Manager > "As an administrator, you can easily get all the information you need to assess your practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) NS Nanci S. Reception > "You are constantly having to close a screen and reopen it later to complete a job. If you are in the middle of something and have to answer a..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) JL Jill L. Practice Manager > "Easily customizable options - billing, estimates, invoicing; great options for reports and inventory; user friendly and customer care is very..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913450) KP Kirby P. Veterinarian/Practice Owner > "Tech support often knows less about the software than we do, so rarely able to get timely help." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KG Kristen G. Hospital Manager > "I do like the easy of moving appointments, the options for different columns to organize our appointments, and the ability to lock to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919308) SM Stephanie M. Practice Manager > "Support can't help you or doesn't help in a way that actually gets the results you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) AH Alinda H. CVT, Manager > "I love that ImproMed is always working on more functions, remodeling the current modules and staying ahead of what I hope the software will..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) KP Kirby P. Veterinarian/Practice Owner > "Virtual white board not functional. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) SM Stephanie M. Practice Manager > "The reporting module is still really good." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) JL Jacqueline L. Reception > "It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) AH Alinda H. CVT, Manager > "I love that it is customizable per workstation or user and we can all be proficient at it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) NS Nanci S. Reception > "A daily issue is that it only allows you to look at one screen at a time." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) SS Stacie S. Manager of Data Programs > "The software works well and Impromed continues to enhance and make improvements based on their customer's feedback. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3135632) KB Katie B. Office Manager > "With updates, sometimes it changes things that didn't need improvement and has made it harder to use, and other things that need to be..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) KB Katie B. Office Manager > "I have personally used it for 17 years and feel that I'm quite knowledgeable in the system, I've become the go to person when questions come..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) SS Susan S. Business Manager > "My biggest issues have been with support ups and downs, not being able to speak with the same techs like in the "old days", slowness in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898653) BW Barbara W. Admin Asst > "Easy to use and learn." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3826256) JL Jacqueline L. Reception > "I also dislike that all appointments are the same color, in Avimark everything was color coded" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DH Dawn H. Office Manager > "I like that there are so many different ways to get to the same spot. If you need to get to medical records you can pull up the tabs or you..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907473) DO Dorinda O. Hospital admin > "credit card is not integrated for payments" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) RH Rachel H. Hospital Administrator > "This software has depth that allows for customization for each hospital's processing. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2541113) SG Shawna G. Practice manager > "To start with the transition from Avimark to ImproMed was a mess- our server arrived without all the necessary information which required our..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544693) DS Dixie S. CVT/Practice Manager > "We have ours integrated with a mobile app and a lab station as well as an online store and website." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2546977) NS Nanci S. Reception > "As a receptionist you have to do several things at once and there are too many limitations here." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) BU Brian U. Veterinarian/Owner > "Impromed handles all of our software needs and was the only company that could supply the technology we needed for our multi-practice..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909090) MB Myron B. DVM > "The support offered has decrease over the years and has become more and more expensive (less for more). When purchased over 12 years ago..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2539085) SC Sydney C. Office Manager > "This platform works amazingly for our clinic." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) NB Nancy B. practice manager > "I think the easytime appointment scheduler has been the most difficult to adapt to, it is difficult to look quickly for an available time..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2549146) DB Dana B. Practice Manager > "It has many features and options to customize it and make it work for our hospital and staff." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2537976) SL Seth L. EHR Support Specialist > "Even when contacting ImproMed Support for issues on the Pomona campus, we've often run into issues. If we're unlucky enough to get a Tier 1..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) VH Vanessa H. Practice Manager > "Every time I have called in or done a live chat, the support person is knowledgeable, professional, and helps resolve the issue quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2526676) CC Candice C. Client Care Director > "The prescription tab is very busy, lots of colors and doesn't allow you to remove or hide the deceased patients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2533384) SC Sydney C. Office Manager > "Helps our practice running smoothly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) MS Margaret S. VMD > "I was using the software for at least 5 years and was satisfied. But since about 2 years ago we had a few issues, that originally a..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898260) KP Karen P. Medical Director/Lead Veterinarian > "I like the appointment scheduler the most in this software, the different colors make it easier to look at in a glance." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) SO Seth O. Veterinarian > "Format doesn't work well on high resolution laptops, the font gets super tiny in areas. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909137) VR Verified Reviewer Clinic Manager > "The ability to use the software to keep client files organized and digitally safe is great." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2561431) KP Karen P. Medical Director/Lead Veterinarian > "I still can't figure out if there is a master area of allowances or do we really have to change it for every individual person as to who has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) CC Cleva C. Practice Manager > "We liked the ability to upload photos into the dental record. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544249) LQ Linda Q. veterinarian practice owner > "No return envelope included, no tear off bill, now bills printed in black and white, suspect $$ issues." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913127) RO Raquel O. Pharmacy Manager > "I really liked that the software combined charges for all pets and across our different locations." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2396943) JM Jen M. Practice Manger > "Using the Invoice tab is horrible, but the invoice section under patient process looks identical, but work phenomenally better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) AH Alinda H. CVT, Manager > "I am still learning new things on it every day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) KG Kerrie G. Manager > "Inventory module fails to track QOH efficiently so cannot use for automatic reordering." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) AB Alyssa B. Front Manager > "Easy to read medical records, see everything on invoice, easy to visualize calendar and appointments for the day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2900402) KW Kathleen W. Veterinary Assistant > "I am still trying to work with customer service over this, but I believe it to be a intrinsic issue with how this program processes security..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) VM Vanessa M. Office Manager > "The reports are nice when you can figure out which report to run to get the information you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897956) SL Seth L. EHR Support Specialist > "We've unfortunately still run into issues using ImproMed over Citrix. When we've asked ImproMed Support for assistance in the past, they've..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) ES Ed S. Practice Administrator > "Scheduling options help make scheduling easier and tracking available" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898224) LR Lexie R. Manager > "Medical records-- it is not an easy task to set up medical records within the program and not so easy to edit them. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) VR Verified Reviewer Clinic Manager > "Overall it is a good product for keeping medical records and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2561431) JT Jill T. Medical Director > "Have had issues with records not being saved, appointments being lost, and schedules changing." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2513861) DO Dorinda O. Hospital admin > "New employees can pick up quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) CO Crystal O. practice manager > "The system is always glitching and programming it to fit our needs is constantly met with road blocks." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) LR Lexie R. Manager > "This product is user friendly for scheduling appointments and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) CO Crystal O. practice manager > "Tech support is a very frustrating process as most of the technicians know less about the program than me, and offer little to no solutions,..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) KI Keri I. Practice Manager > "I like the fact that labs are integrated and rx that come from online store." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919325) IS Ila S. Office Manager > "I do not like that we are unable to update the program because our server can't handle it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907159) RO Raquel O. Pharmacy Manager > "Another great feature was the free texting feature." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2396943) MB Myron B. DVM > "It is frustrating for support to not be able do to meetings and parties during regular hours." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2539085) ML Marissa L. Hospital manager > "Overall I do like the software. Once you get used to its nuances it works well for the veterinary environment." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2899007) MW Melanie W. Practice Manager > "I find that there are way to many places to have to click in order to get the information you need. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2514080) NS Nanci S. Reception > "It is quite easy to learn IF you have someone to train you." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) DG Dawn G. Veterinary Technician > "There are a few features we wish this product could do for us, and have asked for solutions but haven't been solved yet. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2530140) JS Jennifer S. Practice Manager > "I like the schedule feature and the pharmacy connection" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2525859) DB Diana B. Assistant Manager > "Having to call support to fix issues sometimes can take a whole day to fix the problem." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2519344) PW Paula W. Practice Managerv > "Technical support help train me on this system and was extremely patient and helpful when I had question about a function" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2549274) SG Samantha G. office manager > "There are often lag times and strange glitches." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) [View Reviews](https://www.capterra.com/p/95888/ImproMed/reviews/) ## User interface 4.62 (278) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) 4.00 (262) ### Features ezyVet Top features 42/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#features) Covetrus Impromed 11/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/95888/ImproMed/#features) ### Recognition ezyVet Best Value VeterinarySoftware (2024)  No recognitions have been awarded to Covetrus Impromed ### Deployment & support ezyVet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus Impromed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ezyVet - By IDEXX - Located in United States - Founded in 1983 Covetrus Impromed - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $260.5/month Price $116/month 4.5 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $5000one time Price $116/month 3.9 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/95888-133166/ImproMed-vs-DaySmart-Vet) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.8 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-234498/ImproMed-vs-Instinct-EMR) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 3.6 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 3.6 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/95888-130107/ImproMed-vs-Covetrus-Pulse) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $260.5/month Price $299/month 4.5 Features 4.6 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/99977-172485/ezyVet-Cloud-Vet-Software-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $5000one time Price $299/month 3.9 Features 4.6 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-172485/ImproMed-vs-Shepherd-App) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) $260.5/month Price $35/month 4.5 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-142264/ezyVet-Cloud-Vet-Software-vs-Appointment-Scheduling) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.3 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/95888-204324/ImproMed-vs-Covetrus-Prescription-Management) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $5000one time Price $249/month 3.9 Features 4.7 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/95888-162603/ImproMed-vs-Online-Booking)