# Compare Covetrus Impromed vs ezyVet 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ezyVet and Covetrus Impromed based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/95888-99977/ImproMed-vs-ezyVet-Cloud-Vet-Software --- # ezyVet vs Covetrus Impromed Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ezyVetCovetrus Impromed2/4 selected [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) [## ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting Price $260.50/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment LK SL Based on [276 reviews](#user-reviews) Positive 264 Neutral 1 Negative 11 [## Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.0 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) Starting Price $5000.00one time Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.8 Customer Service 3.7 Reviews Sentiment JL KS SM Based on [262 reviews](#user-reviews) Positive 200 Neutral 40 Negative 22 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software Best performer 42 / 46 Only ezyVet - Accounting - Activity Dashboard - Alerts/Notifications 11 / 46 Only Covetrus Impromed - Live Chat User satisfaction User satisfaction 4.6 User reviews[276](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.0 User reviews[262](https://www.capterra.com/p/95888/ImproMed/reviews/) Ease of use 3.8 Functionality 3.9 Value for money 3.7 Customer support 3.7 Price starts from Price starts from $260.50Per User, Per Month - Free version - Free trial Price starts from $5000Flat Rate, One Time - Free version - Free trial Best for Best for ezyVet lets vets be vets. Packed with tools to drive efficiency, ezyVet helps practices reach their full potential by improving workflows, automating repetitive tasks, and enabling smarter decisions. Best for ImproMed is for any practice, large or small. One location to 50. Completely configurable for your needs. ## User reviews Pros & cons LK Lauren K. Practice Manager > "It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7036718) MV Margaret V. Associate veterinarian > "There is seemingly no way to create estimates for clients that can then be digitally transferred into a later invoice. Once..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) SL Shyloh L. Customer Service Representative > "It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787) MV Margaret V. Associate veterinarian > "Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) EP Elizabeth P. Practice Manager > "It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) DC Dominick C. CSR > "I don't like the amount of different tabs and places where information can be stored." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381) GK Greg K. Owner > "Ezyvet is a fully comprehensive practice management system - running all aspects of the vet hospital from appointments to..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689099) AZ Anthony Z. Oncology Clinician > "Confusing, complicated, multiple paths to get... nowhere - or everywhere." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7094287) AT Autumn T. Director of System Integrations > "The flexibility it has for super admins, customization, integrations, and features." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) SM Steve M. President and Lead Veterinarian > "For example, attaching images and handouts to a record so that it can be included in a summary is a cumbersome process." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752) KM Karen M. Hospital Administrator > "Excellent customer service, easily modified to fit clinic needs, tools to increase efficiency, reminder system is..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502) DC Dale C. RVT > "Everything, this system is tedious, time consuming and completely and unnecessarily dumb." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7049143) EP Elizabeth P. Practice Manager > "Ezyvet has greatly improved my hospital's efficiency and record taking." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) MV Margaret V. Associate veterinarian > "I get lost between the various tabs." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___7074672) KG Kelli G. Practice Manager > "I love that ezyVet is cloud-based and I absolutely love all the integrations that ezyVet has, such as all Idexx labs,..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635) FS Fern S. Medical Director > "It lacks a "narrative function," which is more applicable in a general practice." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735) BLM Belle Lae M. Veterinary Practice Manager > "There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842650) LB Laura B. RVT, Inventory Manager, Admin. Asst. > "The document templates can be touchy and can be difficult to make documents look professional." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282) SW Sarah W. vet > "There is a lot of functionality to ezyVet - you can upload pictures, free-write, or use templates all in one spot" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177) AT Autumn T. Director of System Integrations > "There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) KM Keith M. Veterinarian > "Intuitive, powerful, integration with - pathology labs-in house and external, wholesalers, EFTPOS and other credit..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5063266) TS Tolina S. Veterinarian > "Unable to search key words or topics in records (ex. if wanted to do a study on pancreatitis cases, one cannot search..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722) FS Fern S. Medical Director > "I would absolutely go with ezyVet again. While not intuitive to the new user, it gets all the jobs done that we need to..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843735) SB Sue B. Practice Manager > "Also, the blue fill on the total lines of reports is ridiculous." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125) JV Joshua V. Hospital Manager > "Cloud based software is the newest tool that makes each work station its own vet practice, can see your whole hospital in a..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6118239) LB Laura B. RVT, Inventory Manager, Admin. Asst. > "The inability to set a minimum price for products" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282) AT Autumn T. Director of System Integrations > "I love that super admins have the flexibility to do things, build things, etc." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) JS Johanna S. Veterinarian > "Once again, I do not recommend this program; it is pushed on clinics because of IDEXX and I think they are doing a..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6772591) DC Dominick C. CSR > "I do like the vast amount of accessible innovations provided and the smoothness of the system." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837381) KM Karen M. Hospital Administrator > "layout can be confusing, difficult to find different menu items" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689502) WW Whitney W. Practice Manager > "We love Ezyvet it fits our busy mixed animal practice very well." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572) CR Casey R. Veterinary Reception Manager > "Rescheduling appointments with Ezyvet is a bit of a pain." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6697713) KG Kelli G. Practice Manager > "We are a 24-hour emergency clinic and there is absolutely no down time with ezyVet, which is a must! " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689635) WW Whitney W. Practice Manager > "Seems to have gotten slower when you have a question." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038572) KO Kendra O. LVT > "I like that it designed for veterinary use, they really thought about how the veterinary clinic would use each feature." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6493067) EG Erin G. Principal Veterinarian > "Having to sign in all the time but it's a minor inconvenience" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6485576) SW Sarah W. vet > "Once you figure out how to use it, the program is really useful and it doesnt have the instability issues that the other..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6625177) SB Sue B. Practice Manager > "The initial phone calls and set up is cumbersome." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6690125) TS Tolina S. Veterinarian > "It nice how the diagnostic images such as radiographs, ultrasound, CT, MRI are included in the record and easily accessible." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5084722) SJ Sanjay J. vet > "Not good at all, even after 7 months all vets still struggling to has grasp of the system." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6674173) BV Bryan V. Vet Tech > "i have no troubles with using it everyday" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394) NB Nicolas B. Veterinarian > "Getting requests in or bugs fixed is rather slow/cumbersome though." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6229246) MB Melissa B. Hospital Director > "I appreciate the frequent updates and software upgrades." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378) MH Mathew H. Administration > "We miss being able to flag accounts for 'dangerous' dogs" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6079744) EP Elizabeth P. Practice Manager > "From onboarding to go live I felt very prepared and helped." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7082859) RB Rachael B. Practice Manager > "To many things that aren't utilized when you only run Dairy and Horse clients" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6161133) BV Bryan V. Vet Tech > "i don't mind it at all, the program is easy to use and better than most out there today." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7112394) AA Anna A. Practice Manager > "The system for setting up planning guides on the E-booking calendar feels cumbersome and is time consuming if there are..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108) NB Nicole B. Veterinary Technician > "We love putting patient pictures on our charts too, always a day-maker." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6750300) VR Verified Reviewer Founder/Owner > "I quickly quit my contract and left as fast as I could from this company." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5024548) BB Breanne B. Veterinary Technician > "All we need is in one program, this product is great for booking and keeping track of appointments and diagnostics." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4981537) AA Anna A. Practice Manager > "Staff spend a lot of time copy/pasting scripts when there isn't an integration with online pharmacies" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3843108) SM Steve M. President and Lead Veterinarian > "Customer service is always responsive, and the software is extremely customizable." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689752) AH Adrian H. Sonographer > "There aren't many cons, but I will say that having to unlock the charges to each doctor when invoicing is a bit..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4409239) MB Melissa B. Hospital Director > "It's been easy to learn but there could be better online training." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6837378) VR Verified Reviewer Hospital Director > "EzyVet support had to disable the report totally because they too, couldn't stop their own software from reporting it." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229) LB Laura B. RVT, Inventory Manager, Admin. Asst. > "nd Ease of use - The only system that does work for Veterinary specialty hospitals" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6353282) VR Verified Reviewer Hospital Director > "Something that we knew would have a learning curve and may drop us back on production for 30 days, has truly exceeded those..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#GetApp___4439229) GR Ginger R. Veterinarian > "We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726) BH Beth H. CVT > "I have struggled to learn where things are and how to get to certain parts of the patients file." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3817135) LJ Laura J. Practice owner, DVM > "My team is comfortable with Ezyvet. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7038051) JV Jos V. Veterinarian > "I don't have many negative issues with ezyvet- mostly it comes down to not having familiarized myself with everything that..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4225866) AT Autumn T. Director of System Integrations > "Very easy to use and I love the customization." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6842670) DV Dianna V. Veterinary Technician > "Patient or client look-up can be challenging especially if you don't have the exact spelling." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3959355) JG Juanita G. Clinical Coordinator > "EzyVet software has allowed for growth of our business. Once navigation of the program is learned, it flows very well. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614) SH Sandra H. RVT > "I find the financial screens in the client area a little difficult to understand sometimes.(how" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4630502) JG Juanita G. Clinical Coordinator > "It offers features that allow us to customize how we use the system. " [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___5011614) LB Laurel B. CVT > "The dental chart is not an easy to use dental charting system and needs much work." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3837018) GR Ginger R. Veterinarian > "I am still learning new features & it has evolved a lot since the beginning." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6689726) KN Kandi N. Manager > "Lots of tabs and buttons, a bit overwhelming at first" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3917428) JR Jennifer R. Veterinarian and Owner > "Given that my new pursuits do not require staffing to complete most of my visits, the use of ezyvet has allowed me to..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3596695) KH Kelly H. Owner > "Too many layers for each patient/client" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#SoftwareAdvice___3554448) JB Jessica B. Client Care Coordinator > "Very easy to use and learn!" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843575) EN Emily N. Licensed veterinary technician > "Any issues i have would be toward the admin team that set up the program and chose how they wanted it to run." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3835671) JB Jessica B. Client Care Coordinator > "I recommend EZYVet to a lot of other hospitals!" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___6843575) MG Mary G. Owner > "Inventory has some glitches, it could be more user friendly." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___4211092) SL Shyloh L. Customer Service Representative > "My overall experience with ezyVet is very user friendly, easy to access and efficient!" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___7002787) KH Kacy H. Surgeon's Assistant > "It yells at you for opening too many tabs" [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3782990) JR Jennifer R. Veterinarian and Owner > "Having the ability to manage client communication, recordkeeping, referring veterinarian communication, invoicing and..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3596695) BS Benjamin S. Practice Manager > "Sometimes updates will come out that break certain features and you have to wait weeks for the next update to come out for..." [See full review](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#Capterra___3482705) [View Reviews](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) JL Jeffrey L. Practice Manager > "After 10 years of using Impromed as a customer service representative, inventory manager, and Practice Manager I've used this software extensively..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___7101597) KP Kirby P. Veterinarian/Practice Owner > "We were told that inventory just didn't work when you have multiple storage locations (like ambulatory trucks), so after investing significant..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) KS Kalyn S. Clinic Manager > "Ease of use, easy access and viewing of prescriptions in 1 location, Multiple ways to get to things." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6519853) EM Erin M. Veterinarian > "It was ok, but definitely not modern or intuitive" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6766604) SM Samantha M. Hospital Manager > "It is a simple program, which is fine for our 4 doctor , 22 staff practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6769732) CS Carolyn S. Office Manager > "The medical records aspect leaves a lot to be desired. If free typing, ImproMed organizes the medical records in a great way. If you are trying to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) JP Jason P. Practice Manager > "Impromed was very easy to learn and use." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6700978) CS Carolyn S. Office Manager > "The tree set up for medical records is time consuming to go through in order to enter your records and push charges through. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) TM Tim M. Owner > "Customer support is great because they have to talk to me every week about an issue with this software." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___6193852) KP Kirby P. Veterinarian/Practice Owner > "There are numerous modules that do not function as promised and despite bringing this up with tech support over and over, little effort in made to..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) JL Jill L. Practice Manager > "Easily customizable options - billing, estimates, invoicing; great options for reports and inventory; user friendly and customer care is very..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913450) NS Nanci S. Reception > "Creating estimates - frustrating that estimates don’t show up in order of date created and you can’t sort by date created by clicking on a header...." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) KG Kristen G. Hospital Manager > "I do like the easy of moving appointments, the options for different columns to organize our appointments, and the ability to lock to software..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919308) SS Susan S. Business Manager > "My biggest issues have been with support ups and downs, not being able to speak with the same techs like in the "old days", slowness in returning..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898653) KH Karen H. Practice Manager > "We like them alot, no intention of switching over" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4898275) DO Dorinda O. Hospital admin > "credit card is not integrated for payments" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) CS Carolyn S. Office Manager > "As an administrator, you can easily get all the information you need to assess your practice." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3803116) NS Nanci S. Reception > "You are constantly having to close a screen and reopen it later to complete a job. If you are in the middle of something and have to answer a call..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) DH Dawn H. Office Manager > "I like that there are so many different ways to get to the same spot. If you need to get to medical records you can pull up the tabs or you can..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907473) KP Kirby P. Veterinarian/Practice Owner > "Tech support often knows less about the software than we do, so rarely able to get timely help." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) BU Brian U. Veterinarian/Owner > "Impromed handles all of our software needs and was the only company that could supply the technology we needed for our multi-practice business in..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909090) SM Stephanie M. Practice Manager > "Support can't help you or doesn't help in a way that actually gets the results you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) KP Karen P. Medical Director/Lead Veterinarian > "I like the appointment scheduler the most in this software, the different colors make it easier to look at in a glance." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) SL Seth L. EHR Support Specialist > "Even when contacting ImproMed Support for issues on the Pomona campus, we've often run into issues. If we're unlucky enough to get a Tier 1..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) LR Laura R. owner > "I purchased this software with the intent of going paperless for medical records and at the time Impromed was the best one available for this - it..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193445) MS Margaret S. VMD > "I was using the software for at least 5 years and was satisfied. But since about 2 years ago we had a few issues, that originally a technician..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898260) AB Alyssa B. Front Manager > "Easy to read medical records, see everything on invoice, easy to visualize calendar and appointments for the day." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2900402) KP Kirby P. Veterinarian/Practice Owner > "Virtual white board not functional. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___4707762) AH Alinda H. CVT, Manager > "I love that ImproMed is always working on more functions, remodeling the current modules and staying ahead of what I hope the software will do." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) SO Seth O. Veterinarian > "Format doesn't work well on high resolution laptops, the font gets super tiny in areas. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2909137) TF Thomas F. General Manager > "The software Infinity is excellent, it takes the average new employee about 2 month to get comfortable using the software after training and has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2200556) KP Karen P. Medical Director/Lead Veterinarian > "I still can't figure out if there is a master area of allowances or do we really have to change it for every individual person as to who has..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898972) VM Vanessa M. Office Manager > "The reports are nice when you can figure out which report to run to get the information you need." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897956) LQ Linda Q. veterinarian practice owner > "No return envelope included, no tear off bill, now bills printed in black and white, suspect $$ issues." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2913127) SM Stephanie M. Practice Manager > "The reporting module is still really good." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3698792) JM Jen M. Practice Manger > "Using the Invoice tab is horrible, but the invoice section under patient process looks identical, but work phenomenally better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) ES Ed S. Practice Administrator > "Scheduling options help make scheduling easier and tracking available" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898224) KG Kerrie G. Manager > "Inventory module fails to track QOH efficiently so cannot use for automatic reordering." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) AH Alinda H. CVT, Manager > "I love that it is customizable per workstation or user and we can all be proficient at it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3006406) JL Jacqueline L. Reception > "It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DO Dorinda O. Hospital admin > "New employees can pick up quickly." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3611101) NS Nanci S. Reception > "A daily issue is that it only allows you to look at one screen at a time." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) LR Lexie R. Manager > "This product is user friendly for scheduling appointments and billing clients." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) KW Kathleen W. Veterinary Assistant > "I am still trying to work with customer service over this, but I believe it to be a intrinsic issue with how this program processes security of..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) KI Keri I. Practice Manager > "I like the fact that labs are integrated and rx that come from online store." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919325) SL Seth L. EHR Support Specialist > "We've unfortunately still run into issues using ImproMed over Citrix. When we've asked ImproMed Support for assistance in the past, they've told..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898033) SS Stacie S. Manager of Data Programs > "The software works well and Impromed continues to enhance and make improvements based on their customer's feedback. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3135632) KB Katie B. Office Manager > "With updates, sometimes it changes things that didn't need improvement and has made it harder to use, and other things that need to be changed..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) ML Marissa L. Hospital manager > "Overall I do like the software. Once you get used to its nuances it works well for the veterinary environment." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2899007) LR Lexie R. Manager > "Medical records-- it is not an easy task to set up medical records within the program and not so easy to edit them. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906178) KB Katie B. Office Manager > "I have personally used it for 17 years and feel that I'm quite knowledgeable in the system, I've become the go to person when questions come up on..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009315) CO Crystal O. practice manager > "The system is always glitching and programming it to fit our needs is constantly met with road blocks." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) BW Barbara W. Admin Asst > "Easy to use and learn." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3826256) CO Crystal O. practice manager > "Tech support is a very frustrating process as most of the technicians know less about the program than me, and offer little to no solutions, are..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) MB Miriam B. Hospital Manager > "I like Impromed support, I like most of the features, just wish the medical records were better." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897924) IS Ila S. Office Manager > "I do not like that we are unable to update the program because our server can't handle it." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2907159) AR Allie R. CCS/VA > "I have figured out little tricks that I like to show other staff about how to get things done faster." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2919361) LR Laura R. owner > "Whenever we have a windows 10 update (not optional as to time or place) come through, it tends to either crash our server or cause problems with..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193445) RH Rachel H. Hospital Administrator > "This software has depth that allows for customization for each hospital's processing. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2541113) SG Samantha G. office manager > "There are often lag times and strange glitches." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) LK Laura K. Founder/President > "This software was easy to learn, has great customer support and can be customized to the practice that you work in. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906238) JL Jacqueline L. Reception > "I also dislike that all appointments are the same color, in Avimark everything was color coded" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3405940) DS Dixie S. CVT/Practice Manager > "We have ours integrated with a mobile app and a lab station as well as an online store and website." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2546977) MM Michelle M. Office Manager > "we have had problems with ImproMed not capturing a credit card transaction immediately, taking sometimes 2 weeks for the software to catch up and..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193642) DY Deborah Y. Admin Asst > "ImproMed has great customer support. Whenever having an issue they resolve the issue." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906591) JM Jen M. Practice Manger > "linking the items in the help area also leaves a lot to be desired." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) SC Sydney C. Office Manager > "This platform works amazingly for our clinic." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3009665) JM Jen M. Practice Manger > "ways to use the time card is excessive and confusing for new employees. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897987) KW Kathleen W. Veterinary Assistant > "I like that I can find records going back without much degradation." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2897993) KH Kelly H. Office manager > "Terrible to say the least. Unless you are able to speak directly with a senior tech when you have an issue, which you most definitely will, you..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2917094) JH Jennifer H. Office Manager > "Customer service is good, several options to contact for help. " [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2921473) SG Shawna G. Practice manager > "To start with the transition from Avimark to ImproMed was a mess- our server arrived without all the necessary information which required our..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2544693) DB Dana B. Practice Manager > "It has many features and options to customize it and make it work for our hospital and staff." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2537976) NS Nanci S. Reception > "As a receptionist you have to do several things at once and there are too many limitations here." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___3033353) CP Caroline P. Office manager/vet tech > "It is easy to search for products when putting in an invoice" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906413) CO Crystal O. practice manager > "Using this program is the most frustrating part of my staff and doctor's day, which should not be the case." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2906224) KG Kerrie G. Manager > "Easy to edit i.e. add new columns etc." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898137) KG Kristen G. Office manager > "On statements, charges for split billed patients are listed in a very confusing way and it doesnt' list what percentage each owner gets billed..." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2193099) KG Kim G. Assistant Manager > "Makes the set up for a veterinarian office very efficient and easy to use" [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898148) SG Samantha G. office manager > "Creating forms is VERY difficult and not an intuitive process at all." [See full review](https://www.capterra.com/p/95888/ImproMed/#Capterra___2898144) [View Reviews](https://www.capterra.com/p/95888/ImproMed/reviews/) ## User interface 4.64 (276) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) 4.00 (262) ### Features ezyVet Top features 42/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/#features) Covetrus Impromed 11/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/95888/ImproMed/#features) ### Recognition ezyVet Best Value VeterinarySoftware (2024)  No recognitions have been awarded to Covetrus Impromed ### Deployment & support ezyVet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus Impromed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ezyVet - By IDEXX - Located in United States - Founded in 1983 Covetrus Impromed - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $260.5/month Price $116/month 4.5 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $5000one time Price $116/month 3.9 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/95888-133166/ImproMed-vs-DaySmart-Vet) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.8 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-234498/ImproMed-vs-Instinct-EMR) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 3.6 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/99977-130107/ezyVet-Cloud-Vet-Software-vs-Covetrus-Pulse) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 3.6 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/95888-130107/ImproMed-vs-Covetrus-Pulse) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $260.5/month Price $299/month 4.5 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/99977-172485/ezyVet-Cloud-Vet-Software-vs-Shepherd-App) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $5000one time Price $299/month 3.9 Features 4.6 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/95888-172485/ImproMed-vs-Shepherd-App) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) $260.5/month Price $35/month 4.5 Features 4.2 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-142264/ezyVet-Cloud-Vet-Software-vs-Appointment-Scheduling) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $5000one time Price Contact vendor for pricing 3.9 Features 4.3 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/95888-204324/ImproMed-vs-Covetrus-Prescription-Management) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $260.5/month Price Contact vendor for pricing 4.5 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management) [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[4.00 (262)](https://www.capterra.com/p/95888/ImproMed/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $5000one time Price $249/month 3.9 Features 4.7 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/95888-162603/ImproMed-vs-Online-Booking)