# Compare WhatsUp Gold vs New Relic 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WhatsUp Gold and New Relic based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/96050-118128/WhatsUp-Gold-vs-New-Relic

---

# WhatsUp Gold vs New Relic Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WhatsUp GoldNew Relic2/4 selected

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

[## WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

Starting Price

$1169.00/year

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [227 reviews](#user-reviews)

Positive

212

Neutral

12

Negative

3

[## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting Price

$10.00

Value-for-Money

4

Functionality

4.5

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

180

Neutral

12

Negative

3

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,667 reviews from server monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

Alerts/Notifications

4.9

Real-Time Monitoring

4.9

Server Monitoring

4.8

Real-Time Notifications

5.0

Alerts/Escalation

4.9

65%Fit

Missing features

Feature ratings

Alerts/Notifications

4.8

Real-Time Monitoring

4.6

Server Monitoring

NA

Real-Time Notifications

NA

Alerts/Escalation

4.8

User satisfaction

User satisfaction

4.5

User reviews[227](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.4

User satisfaction

4.5

User reviews[195](https://www.capterra.com/p/118128/New-Relic/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

$1169Other, Per Year

-   Free version
-   Free trial

Price starts from

$10Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Progress WhatsUp Gold enables SMB and Enterprise IT teams (network, server, application and DevOps) to easily and flexibly monitor and control their infrastructure.

Best for

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

## User reviews

Pros & cons

JV

Jesus V.

Server Administrator

> "Simple and efficient to see the status of the devices during the all day, the with the color green and red..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096)

JV

Jesus V.

Server Administrator

> "With a huge number of devices registered the Main Dashboard is too slow to load all information."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096)

CW

Colt W.

Network Administrator

> "I like the ability to get emails with statuses for devices across the organization on both the network and..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4284483)

BG

Bhavinn G.

Manager

> "Alert customization is not as intuitive."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6704177)

JC

Jude C.

Senior Account Manager

> "With the platform one can easily map all networking devices and easily access them from any point."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4320468)

WH

Walter H.

Manager

> "Support was not able to resolve the issues over the span of multiple years and multiple upgrades and..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482)

Jaime Isai O.

Senior Network Engineer

> "It's a must have tool for every organization to perform a better approach in advance and to have a full..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031)

TM

Thomas M.

Information Security Officer

> "You can have issues with the requirement to delete and recreate objects to get new inventory. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343)

ML

Moises L.

System Administrator

> "Notifications, Alerts and Analytics are the most useful features for me."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3638857)

WH

Walter H.

Manager

> "Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482)

TM

Thomas M.

Information Security Officer

> "This is an inexpensive way to look at your network and get notifications of when you have issues. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343)

SK

Sara K.

gérante

> "it's a little bit expensive and there is no free premium version"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4358243)

AV

Anjas V.

Sr. Network & Security Consultant

> "Excellent tool for Network and Server Montoring (Virtual, Hypervisor)"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334)

Yollanda G.

Director

> "number of bugs and unending ads and pop up either up or down part of the application, which can be..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2788007)

RS

Ronnie S.

Manager of IT

> "It is good; we work with a third party to help with purchases and renewals but have also gotten great..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3747155)

AP

Alkesh P.

Network Manager

> "You can setup 1 daily scan, support says you have to setup 1 scan per subnet and they cant run..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2303571)

Jaime Isai O.

Senior Network Engineer

> "It helps you to have a full visibility of all of your network."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031)

JD

Jim D.

Network Engineer

> "I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

CM

Chase M.

Systems Engineer

> "IP monitoring helps us reduce downtime."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4098935)

CH

Chuck H.

Network and Security Specialist

> "We don't like that it doesn't offer the scrolling maps like we had prior."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3191769)

MK

Maurice K.

Software engineer

> "The platform is quite simple to implement for task manipulation."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107)

DO

David O.

Director of IT

> "individual Hyper-V Server monitoring is ok but once you try and manage and monitor a failover cluster it..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692)

JL

Johnathan L.

Systems Engineer II

> "Its easy to deploy and add new servers to get monitored."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4090664)

JD

Jim D.

Network Engineer

> "The biggest problem with this product is the performance/capacity of the product to generate graphs."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

LK

Logan K.

IT Manager

> "This product is easy to set up and has minimum specs - we monitor nearly a thousand systems and sites..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3267203)

Umair Ali K.

Sr. Network Administrator

> "so it is not suited for medium or large enterprises with more than 100 nodes for monitoring."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2642416)

AV

Anjas V.

Sr. Network & Security Consultant

> "adaptability, ease of integration, ready to use components and ease of implementation"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334)

HT

Hunter T.

System Administrator

> "Bulk editing is cumbersome and import from lists does not work well."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478188)

DH

David H.

Network Administrator

> "This tool helps our organization to know when any switch or router on our network goes down, enabling us..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2516723)

AP

Alkesh P.

Network Manager

> "There are short comings that make it challenging for a larger organization with 50+ subnets. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2303571)

RP

Ray P.

Global Technical Operations Manager

> "Reporting/automating reports and providing different practices within CRA the option of personalized..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2303576)

JD

Jim D.

Network Engineer

> "They do not want to have to log in. And you do not want them messing up the view so it constantly has to..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

MK

Maurice K.

Software engineer

> "It is the best monitoring platform there may be."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107)

SL

Springman L.

Network Operations Manager

> "The VoIP and Wireless module they offer do not work with what we have. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2423179)

LS

Lerrin S.

Senior IT Infrastructure Engineer

> "Once it is setup, it keeps working without issues."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3798560)

JS

Jay S.

Network Engineer

> "I don't like the interface on the new version of whatsupgold, after our trail ended we went back to..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2380925)

TV

Tom V.

IT Director

> "It provides a nice visual representation of the health of your IT infrastructure environment and allows..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656)

CA

Christian A.

Systems Engineer

> "Software seems to need a lot of resources to function though and still can be glitchy at times."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2537650)

DM

Debi M.

IT Director

> "The product has lots of features to create dashboards and get an overview and detailed breakdown of your..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2520793)

DS

Dorian S.

Global Systems Architect

> "Adding non-default alerts seem to be a little more difficult than should be."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457348)

SB

Steve B.

AVP/Network Infrastructure Manager

> "Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2681306)

JO

Jerry O.

IT Manager

> "Sometimes setting can be a little difficult and not straight forward such as using scripts"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2302121)

GF

Greg F.

IT Director

> "Easy to use, good graphical interface to give you info quickly"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3818126)

DW

Don W.

Senior Linux Admin

> "The web interface can be a bit slow at times."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2308477)

MS

Marques S.

Senior Director

> "Whatsupgold has been good in terms of letting us know proactively when a key system is down and for..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2527906)

JH

James H.

Systems Administrator

> "Automatic mapping of network has never quite got things right. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449)

FS

Forest S.

Manager Data Center Operatons

> "Outstanding with great support."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3749917)

MG

Mike G.

Network Administrator

> "Layer 2 auto-maps are not reliable."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2382672)

BW

Brent W.

Manager of Technology and Innovation

> "Very good and easy to use."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4231013)

DO

David O.

Director of IT

> "This addon is not ready for non VMware environments."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692)

FS

Forest S.

Manager Data Center Operatons

> "Easy installation and easy configuration. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3749917)

JD

Jim D.

Network Engineer

> "There have been failed upgrades and bugs that cost us time."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

SJ

Sheeba J.

anugraha

> "It is very easy to implement and use."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3946027)

JH

James H.

Systems Administrator

> "I believe unmanaged switches and firewalls make this hard to operate."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449)

Jaime Isai O.

Senior Network Engineer

> "Excellent experience, I can't complaint."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031)

AH

Austin H.

Network Engineer II

> "Flow analysis is lacking."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2398629)

TV

Tom V.

IT Director

> "It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656)

DL

Dat L.

Programmer analyst III

> "Time to time sluggish response on the webgui"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2344379)

JV

Jeff V.

Manager of Information Technology

> "Another nice feature is the up and down dependency which stops 100's of alerts firing off all at once."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2460304)

KG

Kevin G.

Network engineer

> "Since being a long time customer we really miss the admin console."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2475529)

TC

Tina C.

Lead Network Technician

> "It allows us to be able to start troubleshooting before we get a call from a customer. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2386895)

KH

Kristina H.

Sys Admin

> "The whole installation and setup was a nightmare."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457657)

[View Reviews](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

CT

Clara T.

Accountant

> "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860)

RP

Ruchika P.

Site Reliability Engineer

> "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

MC

Mark C.

Product Manager

> "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872)

RM

Rahul M.

engineer

> "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

RP

Ruchika P.

Site Reliability Engineer

> "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

Program Support I

> "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042)

Ash B.

Director of IT

> "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169)

ML

Mauricio L.

Senior Software Engineer

> "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

RM

Rahul M.

engineer

> "Lot of material available online to learn nuances of the tool"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

VR

Verified Reviewer

Head Of Development

> "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869)

Arjun K.

Founder

> "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675)

VR

Verified Reviewer

Senior Software Engineer

> "The charts don’t drill down, and NRQL is a little hard to read."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

TB

Tamer B.

Prodops Engineer

> "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

VR

Verified Reviewer

QA and Observability Engineer

> "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

KR

Keerthi R.

Product owner

> "Configuring and using the alerts to get the application insights is really good"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066)

VR

Verified Reviewer

CTO

> "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

RP

Ruchika P.

Site Reliability Engineer

> "I also appreciate the ease of integration with cloud providers."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

CTO

> "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

YR

Yeamin R.

Senior DevOps Engineer

> "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

VR

Verified Reviewer

CTO

> "After a successful installation, we still did not receive any MySQL-related data."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

ML

Mauricio L.

Senior Software Engineer

> "Error tracking I believe is better as well from what I recall."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

Sarah C.

Speech Language Pathologist

> "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903)

JM

Javier M.

Project Manager

> "Some services were difficult to set-up, but now everything works as intended."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

JM

Jonathan M.

IT Director

> "Their documentation is often out of date because of these changed. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760)

Daniel H.

Technical Lead

> "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618)

VR

Verified Reviewer

Senior Analyst

> "Higher cost, log management is not efficient and less user friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898)

VR

Verified Reviewer

QA and Observability Engineer

> "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

VR

Verified Reviewer

CTO

> "Can't close your Account nor reach out to Support to do so"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TC

Tarnika C.

Product Specialist

> "very easy to use, multiple filters and interfaces to work with"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076)

VR

Verified Reviewer

CTO

> "We had evaluated NewRelic several years ago but the product was too complex and unstable."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TB

Tamer B.

Prodops Engineer

> "It is easy to use and has a lot of options for monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

LK

Lukasz K.

IT Security Manager

> "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

Bishal D.

Software Engineer

> "I like how its dashboard looks clean and easy to use."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763)

LS

Leon S.

Managing Director

> "When using multiple modules on a bigger infrastructure it can get quite expensive."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263)

VR

Verified Reviewer

Engineering Manager

> "It is so easy to implement new relic, the most that I like is its collector"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339)

DP

Dan P.

Senior BI Developer

> "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585)

YR

Yeamin R.

Senior DevOps Engineer

> "Easy integration with messaging tools like Splunk and paging tools like OpsGenie."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

SD

Srikanth D.

Technical Lead

> "There are more false alerts than the actual alerts and the team is looking for alternate options now."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664)

KB

Keith B.

Project Manager

> "I love the user interface as it is so friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688)

Dylan W.

Founder, Engineer

> "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

JM

Javier M.

Project Manager

> "Overall, our experience once set-up is good."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

LK

Lukasz K.

IT Security Manager

> "Covering all cloud assets was also not possible."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

VR

Verified Reviewer

Senior Software Engineer

> "The metrics they support are industry leading and they’re driving them."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

Dylan W.

Founder, Engineer

> "Even lowest tier email support apparently requires paying more than $2000 per year."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

SK

Stanislav K.

Developer

> "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732)

Dylan W.

Founder, Engineer

> "Cost is extremely high compared to the value of the service being provided."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

VR

Verified Reviewer

Software Engineer

> "Overall, New Relic One does a great job for real time monitoring and error aggregating."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3519883)

Dylan W.

Founder, Engineer

> "The designers and developers are clearly bad or mediocre."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

[View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

## User interface

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

4.46 (227)

4.51 (195)

### Features

WhatsUp Gold

Top features

27/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/96050/WhatsUp-Gold/#features)

New Relic

22/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/118128/New-Relic/#features)

### Recognition

No recognitions have been awarded to WhatsUp Gold

No recognitions have been awarded to New Relic

### Deployment & support

WhatsUp Gold

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

New Relic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WhatsUp Gold

-   By Progress Software
-   Located in United States
-   Founded in 1991

New Relic

-   By New Relic
-   Located in United States
-   Founded in 2008

## Popular Comparisons

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

vs

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.52 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

$1169/year

Price

$95/year

4.4

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/96050-251336/WhatsUp-Gold-vs-ManageEngine-OpManager)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.61 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

$10

Price

$395/year

4.5

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/118128-172323/New-Relic-vs-ManageEngine-Applications-Manager)

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$1169/year

Price

$10/month

4.4

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/96050-168192/WhatsUp-Gold-vs-Site24x7)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$10

Price

$10/month

4.5

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7)

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

vs

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (254)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

$1169/year

Price

$179/month

4.4

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/21581-96050/PRTG-Network-Monitor-vs-WhatsUp-Gold)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (357)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

$10

Price

$15/month

4.5

Features

4.5

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118128-135453/New-Relic-vs-Datadog-Cloud-Monitoring)

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

vs

[ManageEngine OpUtils](https://www.capterra.com/p/172325/ManageEngine-OpUtils/)[4.43 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/)

$1169/year

Price

$138/year

4.4

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/96050-172325/WhatsUp-Gold-vs-ManageEngine-OpUtils)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.52 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

$10

Price

$95/year

4.5

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/118128-251336/New-Relic-vs-ManageEngine-OpManager)

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

$1169/year

Price

$129/month

4.4

Features

4.3

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/96050-144309/WhatsUp-Gold-vs-Atera)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (254)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

$10

Price

$179/month

4.5

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/21581-118128/PRTG-Network-Monitor-vs-New-Relic)

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

vs

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.71 (110)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

$1169/year

Price

$50/month

4.4

Features

4.5

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/96050-135902/WhatsUp-Gold-vs-Zabbix-Monitoring-Solution)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$10

Price

$67/month

4.5

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118128-141792/New-Relic-vs-Pulseway)