--- title: "Compare WhatsUp Gold vs New Relic 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare WhatsUp Gold and New Relic based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/96050-118128/WhatsUp-Gold-vs-New-Relic" page_type: "comparison" language: "en" --- # WhatsUp Gold vs New Relic Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WhatsUp GoldNew Relic2/4 selected [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) [## WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) Starting Price $1169.00/year Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.2 Customer Service 4.4 Reviews Sentiment Based on [228 reviews](#user-reviews) Positive 213 Neutral 12 Negative 3 [## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting Price $10.00 Value-for-Money 3.9 Functionality 4.5 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [199 reviews](#user-reviews) Positive 184 Neutral 12 Negative 3 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### OpManager Nexus 4.6 (46) * * * Starting Price $1233.00 Per Year Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### ManageEngine OpManager 4.6 (339) * * * Starting Price $95.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Site24x7 4.7 (381) * * * Starting Price $10.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * Highest Rated ### Netdata 5.0 (25) * * * Starting Price $4.50 Usage Based,Per Year Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,680 reviews from server monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 65%Fit Missing features Feature ratings Alerts/Notifications 4.9 Monitoring 4.9 Alerts/Escalation 4.9 Access Controls/Permissions NA Data Visualization NA 82%Fit High performer Feature ratings Alerts/Notifications 4.8 Monitoring 4.5 Alerts/Escalation 4.6 Access Controls/Permissions 4.5 Data Visualization 4.5 User satisfaction User satisfaction 4.5 User reviews[228](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.5 User reviews[199](https://www.capterra.com/p/118128/New-Relic/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 3.9 Customer support 4.2 Price starts from Price starts from $1169Other, Per Year - Free version - Free trial Price starts from $10Not provided by vendor - Free version - Free trial Best for Best for Progress WhatsUp Gold enables SMB and Enterprise IT teams (network, server, application and DevOps) to easily and flexibly monitor and control their infrastructure. Best for Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector. ## User reviews Pros & cons JV Jesus V. Server Administrator > "Simple and efficient to see the status of the devices during the all day, the with the color green and red is..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096) JV Jesus V. Server Administrator > "With a huge number of devices registered the Main Dashboard is too slow to load all information." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096) CW Colt W. Network Administrator > "I like the ability to get emails with statuses for devices across the organization on both the network and..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4284483) BG Bhavinn G. Manager > "Alert customization is not as intuitive." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6704177) JC Jude C. Senior Account Manager > "With the platform one can easily map all networking devices and easily access them from any point." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4320468) WH Walter H. Manager > "Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482) AV Anjas V. Sr. Network & Security Consultant > "Excellent tool for Network and Server Montoring (Virtual, Hypervisor)" [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334) SK Sara K. gérante > "it's a little bit expensive and there is no free premium version" [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4358243) CM Chase M. Systems Engineer > "IP monitoring helps us reduce downtime." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4098935) TM Thomas M. Information Security Officer > "You can have issues with the requirement to delete and recreate objects to get new inventory. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343) MK Maurice K. Software engineer > "The platform is quite simple to implement for task manipulation." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107) JD Jim D. Network Engineer > "I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701) JL Johnathan L. Systems Engineer II > "Its easy to deploy and add new servers to get monitored." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4090664) CH Chuck H. Network and Security Specialist > "We don't like that it doesn't offer the scrolling maps like we had prior." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3191769) Jaime Isai O. Senior Network Engineer > "It's a must have tool for every organization to perform a better approach in advance and to have a full..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031) WH Walter H. Manager > "Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482) LK Logan K. IT Manager > "This product is easy to set up and has minimum specs - we monitor nearly a thousand systems and sites using..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3267203) DO David O. Director of IT > "individual Hyper-V Server monitoring is ok but once you try and manage and monitor a failover cluster it..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692) AV Anjas V. Sr. Network & Security Consultant > "adaptability, ease of integration, ready to use components and ease of implementation" [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334) Yollanda G. Director > "number of bugs and unending ads and pop up either up or down part of the application, which can be annoying..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2788007) DH David H. Network Administrator > "This tool helps our organization to know when any switch or router on our network goes down, enabling us to..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2516723) JD Jim D. Network Engineer > "The biggest problem with this product is the performance/capacity of the product to generate graphs." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701) ML Moises L. System Administrator > "Notifications, Alerts and Analytics are the most useful features for me." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3638857) Umair Ali K. Sr. Network Administrator > "so it is not suited for medium or large enterprises with more than 100 nodes for monitoring." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2642416) MK Maurice K. Software engineer > "It is the best monitoring platform there may be." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107) HT Hunter T. System Administrator > "Bulk editing is cumbersome and import from lists does not work well." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478188) TM Thomas M. Information Security Officer > "This is an inexpensive way to look at your network and get notifications of when you have issues. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343) JD Jim D. Network Engineer > "They do not want to have to log in. And you do not want them messing up the view so it constantly has to be..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701) TV Tom V. IT Director > "It provides a nice visual representation of the health of your IT infrastructure environment and allows for..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656) SL Springman L. Network Operations Manager > "The VoIP and Wireless module they offer do not work with what we have. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2423179) RS Ronnie S. Manager of IT > "It is good; we work with a third party to help with purchases and renewals but have also gotten great support..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3747155) CA Christian A. Systems Engineer > "Software seems to need a lot of resources to function though and still can be glitchy at times." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2537650) DM Debi M. IT Director > "The product has lots of features to create dashboards and get an overview and detailed breakdown of your..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2520793) DS Dorian S. Global Systems Architect > "Adding non-default alerts seem to be a little more difficult than should be." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457348) SB Steve B. AVP/Network Infrastructure Manager > "Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team and..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2681306) JH James H. Systems Administrator > "Automatic mapping of network has never quite got things right. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449) Jaime Isai O. Senior Network Engineer > "It helps you to have a full visibility of all of your network." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031) DO David O. Director of IT > "This addon is not ready for non VMware environments." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692) MS Marques S. Senior Director > "Whatsupgold has been good in terms of letting us know proactively when a key system is down and for monitoring..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2527906) JD Jim D. Network Engineer > "There have been failed upgrades and bugs that cost us time." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701) BW Brent W. Manager of Technology and Innovation > "Very good and easy to use." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4231013) JH James H. Systems Administrator > "I believe unmanaged switches and firewalls make this hard to operate." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449) SJ Sheeba J. anugraha > "It is very easy to implement and use." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3946027) AH Austin H. Network Engineer II > "Flow analysis is lacking." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2398629) TV Tom V. IT Director > "It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656) KG Kevin G. Network engineer > "Since being a long time customer we really miss the admin console." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2475529) JV Jeff V. Manager of Information Technology > "Another nice feature is the up and down dependency which stops 100's of alerts firing off all at once." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2460304) KH Kristina H. Sys Admin > "The whole installation and setup was a nightmare." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457657) [View Reviews](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) LP Lorenzo P. Application Manager > "It provides a comprehensive and powerful platform for monitoring applications, infrastructure, and user experience in one place." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912) LP Lorenzo P. Application Manager > "Additionally, setting up custom dashboards and alerts can be time‑consuming and sometimes unintuitive. While the platform is..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912) LP Lorenzo P. Application Manager > "The alerting system is also reliable and helps quickly identify issues before they impact users." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912) RP Ruchika P. Site Reliability Engineer > "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different conditions..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) CT Clara T. Accountant > "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that could..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860) VR Verified Reviewer Program Support I > "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042) Ash B. Director of IT > "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169) ML Mauricio L. Senior Software Engineer > "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints by..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) MC Mark C. Product Manager > "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872) RM Rahul M. engineer > "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) RP Ruchika P. Site Reliability Engineer > "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) VR Verified Reviewer Head Of Development > "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869) TB Tamer B. Prodops Engineer > "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) VR Verified Reviewer QA and Observability Engineer > "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) RM Rahul M. engineer > "Lot of material available online to learn nuances of the tool" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) VR Verified Reviewer Senior Software Engineer > "The charts don’t drill down, and NRQL is a little hard to read." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) YR Yeamin R. Senior DevOps Engineer > "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) VR Verified Reviewer CTO > "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL +..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) ML Mauricio L. Senior Software Engineer > "Error tracking I believe is better as well from what I recall." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) LK Lukasz K. IT Security Manager > "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required checks..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) JM Javier M. Project Manager > "Some services were difficult to set-up, but now everything works as intended." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) VR Verified Reviewer CTO > "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account online." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) RP Ruchika P. Site Reliability Engineer > "I also appreciate the ease of integration with cloud providers." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) VR Verified Reviewer CTO > "After a successful installation, we still did not receive any MySQL-related data." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) Daniel H. Technical Lead > "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use the..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618) Sarah C. Speech Language Pathologist > "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be missing..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903) VR Verified Reviewer QA and Observability Engineer > "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) JM Jonathan M. IT Director > "Their documentation is often out of date because of these changed. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760) TC Tarnika C. Product Specialist > "very easy to use, multiple filters and interfaces to work with" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076) VR Verified Reviewer Senior Analyst > "Higher cost, log management is not efficient and less user friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898) TB Tamer B. Prodops Engineer > "It is easy to use and has a lot of options for monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) VR Verified Reviewer CTO > "Can't close your Account nor reach out to Support to do so" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) Arjun K. Founder > "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675) VR Verified Reviewer CTO > "We had evaluated NewRelic several years ago but the product was too complex and unstable." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) Bishal D. Software Engineer > "I like how its dashboard looks clean and easy to use." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763) DP Dan P. Senior BI Developer > "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585) VR Verified Reviewer Engineering Manager > "It is so easy to implement new relic, the most that I like is its collector" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339) Dylan W. Founder, Engineer > "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) YR Yeamin R. Senior DevOps Engineer > "Easy integration with messaging tools like Splunk and paging tools like OpsGenie." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) LS Leon S. Managing Director > "When using multiple modules on a bigger infrastructure it can get quite expensive." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263) KR Keerthi R. Product owner > "Configuring and using the alerts to get the application insights is really good" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066) LK Lukasz K. IT Security Manager > "Covering all cloud assets was also not possible." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) JM Javier M. Project Manager > "Overall, our experience once set-up is good." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) Dylan W. Founder, Engineer > "Even lowest tier email support apparently requires paying more than $2000 per year." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) SK Stanislav K. Developer > "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732) Dylan W. Founder, Engineer > "Cost is extremely high compared to the value of the service being provided." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) KB Keith B. Project Manager > "I love the user interface as it is so friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688) Dylan W. Founder, Engineer > "The designers and developers are clearly bad or mediocre." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) VR Verified Reviewer Software Manager > "Great tool to query logs and make custom graphs or get to the raw information." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3237302) LP Lorenzo P. Application Manager > "Additionally, setting up custom dashboards and alerts can be time‑consuming and sometimes unintuitive. While the platform is..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912) VR Verified Reviewer Senior Software Engineer > "The metrics they support are industry leading and they’re driving them." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) VR Verified Reviewer Senior Analyst > "Higher cost, log management is not efficient and less user friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898) MP Manjeet P. Developer > "It is pretty easy to integrate with the cloud regardless of provider" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3978335) VR Verified Reviewer CTO > "We had evaluated NewRelic several years ago but the product was too complex and unstable." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) VR Verified Reviewer Software Manager > "It' s an essential tool for teams on-call that needs to understand alerts in their apps" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3237302) DP Dan P. Senior BI Developer > "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585) VR Verified Reviewer Software Engineer > "Overall, New Relic One does a great job for real time monitoring and error aggregating." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3519883) Dylan W. Founder, Engineer > "Even lowest tier email support apparently requires paying more than $2000 per year." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) [View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/) ## User interface [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/) 4.46 (228) [New Relic](https://www.capterra.com/p/118128/New-Relic/) 4.51 (199) ### Features WhatsUp Gold 17/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Asset Lifecycle Management - Audit Management - Audit Trail - Authentication - Automated Scheduling - Automatic Backup - Automation - Autonomous Task Execution - Bandwidth Monitoring - Baseline Manager - Capacity Management - Capacity Planning - Compliance Management - Configuration Management - CPU Monitoring - Credential Management - Cross-system Integration - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Migration - Data Storage Management - Data Visualization - Decision Making - Diagnostic Tools - Disaster Recovery - Drag & Drop - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - HIPAA Compliant - Immediate Alert Notification - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Multi-step Planning - Natural Language Interaction [See all features](https://www.capterra.com/p/96050/WhatsUp-Gold/#features) New Relic Top features 19/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Asset Lifecycle Management - Audit Management - Audit Trail - Authentication - Automated Scheduling - Automatic Backup - Automation - Autonomous Task Execution - Bandwidth Monitoring - Baseline Manager - Capacity Management - Capacity Planning - Compliance Management - Configuration Management - CPU Monitoring - Credential Management - Cross-system Integration - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Migration - Data Storage Management - Data Visualization - Decision Making - Diagnostic Tools - Disaster Recovery - Drag & Drop - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - HIPAA Compliant - Immediate Alert Notification - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Multi-step Planning - Natural Language Interaction [See all features](https://www.capterra.com/p/118128/New-Relic/#features) ### Recognition WhatsUp Gold is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to New Relic ### Deployment & support WhatsUp Gold Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos New Relic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details WhatsUp Gold - By Progress Software - Located in United States - Founded in 1991 New Relic - By New Relic - Located in United States - Founded in 2008 ## Popular Comparisons [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) $1169/year Price $10/month 4.4 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/96050-168192/WhatsUp-Gold-vs-Site24x7) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) $10 Price $10/month 4.5 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $1169/year Price $95/year 4.4 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/96050-251336/WhatsUp-Gold-vs-ManageEngine-OpManager) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $10 Price $95/year 4.5 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-251336/New-Relic-vs-ManageEngine-OpManager) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $1169/year Price $395/year 4.4 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/96050-172323/WhatsUp-Gold-vs-ManageEngine-Applications-Manager) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $10 Price $395/year 4.5 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-172323/New-Relic-vs-ManageEngine-Applications-Manager) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [Healthchecks.io](https://www.capterra.com/p/249957/Healthchecksio/)[4.95 (106)](https://www.capterra.com/p/249957/Healthchecksio/reviews/) $1169/year Price $20/month 4.4 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/96050-249957/WhatsUp-Gold-vs-Healthchecksio) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $10 Price $15/month 4.5 Features 4.5 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118128-135453/New-Relic-vs-Datadog-Cloud-Monitoring) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $1169/year Price $15/month 4.4 Features 4.5 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/96050-135453/WhatsUp-Gold-vs-Datadog-Cloud-Monitoring) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (256)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) $10 Price $179/month 4.5 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/21581-118128/PRTG-Network-Monitor-vs-New-Relic) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $1169/year Price $1.75 4.4 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-96050/N-central-vs-WhatsUp-Gold) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $10 Price $1.75 4.5 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-118128/N-central-vs-New-Relic)