--- title: "Compare WhatsUp Gold vs Remote Monitoring and Management 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare WhatsUp Gold and Remote Monitoring and Management based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/96050-144309/WhatsUp-Gold-vs-Atera" page_type: "comparison" language: "en" --- # WhatsUp Gold vs Remote Monitoring and Management Features and Cost Comparison Last updated September 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WhatsUp GoldRemote Monitoring and Management2/4 selected [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) [## WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) Starting Price $1169.00/year Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.2 Customer Service 4.4 Reviews Sentiment Based on [228 reviews](#user-reviews) Positive 213 Neutral 12 Negative 3 [## Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting Price $129.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [461 reviews](#user-reviews) Positive 431 Neutral 18 Negative 12 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,690 reviews from network monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Alerts/Notifications 4.9 Bandwidth Monitoring 4.0 Dashboard 4.6 Alerts/Escalation 4.9 Access Controls/Permissions NA 81%Fit Not enough reviews Feature ratings Alerts/Notifications 4.4 Bandwidth Monitoring 5.0 Dashboard 4.3 Alerts/Escalation 4.3 Access Controls/Permissions 4.5 User satisfaction User satisfaction 4.5 User reviews[228](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.5 User reviews[461](https://www.capterra.com/p/144309/Atera/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $1169Other, Per Year - Free version - Free trial Price starts from $129Per User, Per Month - Free version - Free trial Best for Best for Progress WhatsUp Gold enables SMB and Enterprise IT teams (network, server, application and DevOps) to easily and flexibly monitor and control their infrastructure. Best for Managed service providers (MSPs) and internal IT departments at organizations of all sizes, from small businesses to large enterprises. ## User reviews Pros & cons JV Jesus V. Server Administrator > "Simple and efficient to see the status of the devices during the all day, the with the color green and red is..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096) JV Jesus V. Server Administrator > "With a huge number of devices registered the Main Dashboard is too slow to load all information." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096) CW Colt W. Network Administrator > "I like the ability to get emails with statuses for devices across the organization on both the network and..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4284483) BG Bhavinn G. Manager > "Alert customization is not as intuitive." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6704177) JC Jude C. Senior Account Manager > "With the platform one can easily map all networking devices and easily access them from any point." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4320468) WH Walter H. Manager > "Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482) AV Anjas V. Sr. Network & Security Consultant > "Excellent tool for Network and Server Montoring (Virtual, Hypervisor)" [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334) SK Sara K. gérante > "it's a little bit expensive and there is no free premium version" [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4358243) CM Chase M. Systems Engineer > "IP monitoring helps us reduce downtime." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4098935) TM Thomas M. Information Security Officer > "You can have issues with the requirement to delete and recreate objects to get new inventory. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343) MK Maurice K. Software engineer > "The platform is quite simple to implement for task manipulation." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107) JD Jim D. Network Engineer > "I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701) JL Johnathan L. Systems Engineer II > "Its easy to deploy and add new servers to get monitored." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4090664) CH Chuck H. Network and Security Specialist > "We don't like that it doesn't offer the scrolling maps like we had prior." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3191769) Jaime Isai O. Senior Network Engineer > "It's a must have tool for every organization to perform a better approach in advance and to have a full..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031) WH Walter H. Manager > "Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482) LK Logan K. IT Manager > "This product is easy to set up and has minimum specs - we monitor nearly a thousand systems and sites using..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3267203) DO David O. Director of IT > "individual Hyper-V Server monitoring is ok but once you try and manage and monitor a failover cluster it..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692) AV Anjas V. Sr. Network & Security Consultant > "adaptability, ease of integration, ready to use components and ease of implementation" [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334) Yollanda G. Director > "number of bugs and unending ads and pop up either up or down part of the application, which can be annoying..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2788007) DH David H. Network Administrator > "This tool helps our organization to know when any switch or router on our network goes down, enabling us to..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2516723) JD Jim D. Network Engineer > "The biggest problem with this product is the performance/capacity of the product to generate graphs." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701) ML Moises L. System Administrator > "Notifications, Alerts and Analytics are the most useful features for me." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3638857) Umair Ali K. Sr. Network Administrator > "so it is not suited for medium or large enterprises with more than 100 nodes for monitoring." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2642416) MK Maurice K. Software engineer > "It is the best monitoring platform there may be." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107) HT Hunter T. System Administrator > "Bulk editing is cumbersome and import from lists does not work well." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478188) TM Thomas M. Information Security Officer > "This is an inexpensive way to look at your network and get notifications of when you have issues. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343) JD Jim D. Network Engineer > "They do not want to have to log in. And you do not want them messing up the view so it constantly has to be..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701) TV Tom V. IT Director > "It provides a nice visual representation of the health of your IT infrastructure environment and allows for..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656) SL Springman L. Network Operations Manager > "The VoIP and Wireless module they offer do not work with what we have. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2423179) RS Ronnie S. Manager of IT > "It is good; we work with a third party to help with purchases and renewals but have also gotten great support..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3747155) CA Christian A. Systems Engineer > "Software seems to need a lot of resources to function though and still can be glitchy at times." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2537650) DM Debi M. IT Director > "The product has lots of features to create dashboards and get an overview and detailed breakdown of your..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2520793) DS Dorian S. Global Systems Architect > "Adding non-default alerts seem to be a little more difficult than should be." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457348) SB Steve B. AVP/Network Infrastructure Manager > "Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team and..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2681306) JH James H. Systems Administrator > "Automatic mapping of network has never quite got things right. " [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449) Jaime Isai O. Senior Network Engineer > "It helps you to have a full visibility of all of your network." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031) DO David O. Director of IT > "This addon is not ready for non VMware environments." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692) MS Marques S. Senior Director > "Whatsupgold has been good in terms of letting us know proactively when a key system is down and for monitoring..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2527906) JD Jim D. Network Engineer > "There have been failed upgrades and bugs that cost us time." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701) BW Brent W. Manager of Technology and Innovation > "Very good and easy to use." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4231013) JH James H. Systems Administrator > "I believe unmanaged switches and firewalls make this hard to operate." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449) SJ Sheeba J. anugraha > "It is very easy to implement and use." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3946027) AH Austin H. Network Engineer II > "Flow analysis is lacking." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2398629) TV Tom V. IT Director > "It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's..." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656) KG Kevin G. Network engineer > "Since being a long time customer we really miss the admin console." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2475529) JV Jeff V. Manager of Information Technology > "Another nice feature is the up and down dependency which stops 100's of alerts firing off all at once." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2460304) KH Kristina H. Sys Admin > "The whole installation and setup was a nightmare." [See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457657) [View Reviews](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) JH James H. ESG Analyst > "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) Sushant T. Staff Engineer > "Atera's main drawbacks stem from operational friction across day-to-day management tasks. While basic onboarding is simple, navigating recent UI..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7201039) Chinedu N. IT Support Specialist > "It has helped streamline ticket management, patch management, and device monitoring while improving productivity and organization." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035) BR Bradley R. IT Director > "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155) Ganapathi G H. CEO > "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) AK Alison K. Project Manager > "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) AK Alison K. Project Manager > "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) KW Kian W. Support Engineer > "The biggest issue for me is the remote access software, which can be unreliable at times." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749) JK John K. Chief Technology Officer > "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) MN Manoj N. Manager DevOps > "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) PS Prince S. Digital Marketing Head > "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) AK Alison K. Project Manager > "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) JD Jesse D. Co-Founder > "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505) WT Wasek T. IT Support Supervisor > "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) JV Julio V. Head Of Information Technology > "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740) DK David K. Information Technology Manager > "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141) PS Prince S. Digital Marketing Head > "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) JK John K. Chief Technology Officer > "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) JN Josh N. Realtor > "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera provides." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) JN Josh N. Realtor > "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) MK Mohsen K. IT Manager > "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490) SJ SUNATHA J. General Manager > "There are drawbacks such as delay in the performance of the remote access when connected to some networks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) MN Manoj N. Manager DevOps > "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) TS Tom S. Director > "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) AK Alison K. Project Manager > "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) SJ SUNATHA J. General Manager > "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) PW Palash W. Operations Consultant > "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) HK Huseyin K. Senior IT Engineer > "There is a problem in which the mobile application may not be synchronized with the desktop version." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) VC Vineet C. IT Manager > "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833) MH Martin H. Purchasing Analyst > "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214) Chinedu N. IT Support Specialist > "Atera is easy to use and combines remote monitoring, ticket management, and patch management into one platform." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035) MM Mousumi M. Marketing Associate > "Mobile app is buggy sometimes, crashes when switching between tickets." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) Sydney B. Information Technology Engineer > "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) VR Verified Reviewer IT Director > "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't pull..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932) DO David O. Co-Founder > "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) SW Saurabh W. Senior Systems Engineer > "Although Atera has some great offerings and benefits but its UI is not that optimized." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132) PW Palash W. Operations Consultant > "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) NS Niraj S. Strategic Alliance Lead > "Occasional performance issues may occur during peak usage times." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) RB Ritu B. Computer Facilitator > "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228) KW Kian W. Support Engineer > "The product feels quite average overall." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749) SK Shehab K. Director, IT Security and Risk Management > "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) RN Rohan N. Products and Platforms Engineer. > "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320) Sydney B. Information Technology Engineer > "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) TB Tonia B. Director of IT > "The inventory controls can be a bit tricky. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591) IS Ilham S. IT Programmer > "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255) DK Dimitri K. Cultural Mediator > "The reporting lacks granular filters." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262) HK Huseyin K. Senior IT Engineer > "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) DO David O. Co-Founder > "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) IP Issac P. Senior Engineer > "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723) KR Kyle R. IT Project Manager > "It doesnt always patch correctly and can cause some issues here and there. But not to often." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776) MM Mousumi M. Marketing Associate > "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) AF Aaron F. DevOps Manager > "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow to..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) SG Santosh G. Remote PERM Paralegal > "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) SG Santosh G. Remote PERM Paralegal > "When it comes to patch management system I have had some difficulties." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) JH James H. ESG Analyst > "The automation features save time, and the pricing is predictable as the team grows." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) VR Verified Reviewer Senior Software Development > "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873) VR Verified Reviewer Senior IT Analyst > "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705) FP Fernando P. Administrative > "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207) Ganapathi G H. CEO > "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) Lucas B. Director > "The interface could use some work and the documentation feature is lacking." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611) SK Shehab K. Director, IT Security and Risk Management > "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) Sydney B. Information Technology Engineer > "I have encountered anything that is worth mentioning as dislike with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) WT Wasek T. IT Support Supervisor > "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) DH David H. CEO > "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665) SK Shehab K. Director, IT Security and Risk Management > "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) DC David C. Systems Manager > "Had some issues rolling out the updated version on clients." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375) TS Tom S. Director > "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) EK Erick K. Medical Laboratory Technologist > "Atera is way too comprehensive which make learning curve steeper." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479) AS Andrea S. Telecommunication Engineer > "The possibility of automating recurring tasks is a great plus, and its remote connection is very secure and stable." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6773962) CS Cassandra S. IT System and Support Specialist > "That every time my computer is shut down I have to go thru MFA." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106) JO Joshua O. Infrastructure Engineer > "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987) JM Josh M. Networks and Systems Specialist > "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237) NS Niraj S. Strategic Alliance Lead > "Integrated PSA tool streamline operations, reducing the need for multiple systems." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) AC Abhinav C. Program Manager > "The patch management is a little bit complicated in terms of understanding ,deployment & management." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750) Jeniffer C. Site Engineer > "The monitoring functions and the easy permissions management and the data accessibility via the product is nice and even on remote services management..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6061290) Paul G. Technical Manager > "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781) AK Andrew K. Chief Financial Officer > "Atera is an easy-to-use, all-in-one IT platform with AI-driven troubleshooting, automation tools, and features like RMM, PSA, and billing." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6717504) GS Graham S. Owner, Computer Technician > "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143) VR Verified Reviewer Senior IT Analyst > "Splashtop is very reliable as a backup and actually runs on more operating systems (I've personally found). With the other apps available, I would..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705) DB David B. Computer Helpdesk Technician > "The website can sometimes be slow to respond and require multiple refreshes." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388) MN Manoj N. Manager DevOps > "The setup was quick, and the interface is friendly, so I can find what I need without any trouble." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) Lucas B. Director > "The interface could use some work and the documentation feature is lacking." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611) Chirag G. Associate Analyst > "Atera's user-friendly UI and intuitive design have simplified task navigation for our staff." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493) Diego M. IT Manager > "Too bad the Network Discovery tool is not integrated with the basic license" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304) Chirag G. Associate Analyst > "Its user-friendly layout makes navigation simple and allows for more effective use." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493) MN Manoj N. Manager DevOps > "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) MT Marek T. CEO > "The intuitive user interface and ease of use made it simple to navigate and access the various features. While there were some limitations in..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4829209) JN Josh N. Realtor > "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) SK Shehab K. Director, IT Security and Risk Management > "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) MM Mousumi M. Marketing Associate > "Mobile app is buggy sometimes, crashes when switching between tickets." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) NS Niraj S. Strategic Alliance Lead > "Integrated PSA tool streamline operations, reducing the need for multiple systems." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) AF Aaron F. DevOps Manager > "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) [View Reviews](https://www.capterra.com/p/144309/Atera/reviews/) ## User interface [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/) 4.46 (228) 4.53 (461) ### Features WhatsUp Gold 17/50 - 360-Degree Network Visibility - Access Controls/Permissions - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Anti Virus - API - Application Management - Asset Lifecycle Management - Audit Trail - Automated Tasks Routing - Autonomous Task Execution - Bandwidth Monitoring - Baseline Manager - Bug/Issue Capture - Calendar Management - Capacity Management - Change Management - Charting - Collaboration Tools - Color Codes/Icons - Compliance Management - Compliance Tracking - Configurable Workflow - Configuration Management - Cross-system Integration - Customizable Dashboard - Customizable Reports - Dashboard - Data Connectors - Data Extraction - Data Import/Export - Data Storage Management - Data Visualization - Decision Making - Dependency Tracking - Device Auto Discovery - Diagnostic Tools - Document Storage - Downtime Tracking - Drag & Drop - Dynamic Network Optimization - Email Alerts - Encrypted Data Transmission - Event Logs - Generative AI - Historical Trend Analysis [See all features](https://www.capterra.com/p/96050/WhatsUp-Gold/#features) Remote Monitoring and Management Top features 25/50 - 360-Degree Network Visibility - Access Controls/Permissions - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Anti Virus - API - Application Management - Asset Lifecycle Management - Audit Trail - Automated Tasks Routing - Autonomous Task Execution - Bandwidth Monitoring - Baseline Manager - Bug/Issue Capture - Calendar Management - Capacity Management - Change Management - Charting - Collaboration Tools - Color Codes/Icons - Compliance Management - Compliance Tracking - Configurable Workflow - Configuration Management - Cross-system Integration - Customizable Dashboard - Customizable Reports - Dashboard - Data Connectors - Data Extraction - Data Import/Export - Data Storage Management - Data Visualization - Decision Making - Dependency Tracking - Device Auto Discovery - Diagnostic Tools - Document Storage - Downtime Tracking - Drag & Drop - Dynamic Network Optimization - Email Alerts - Encrypted Data Transmission - Event Logs - Generative AI - Historical Trend Analysis [See all features](https://www.capterra.com/p/144309/Atera/#features) ### Recognition WhatsUp Gold is recognized as a top-rated tool in 3 Capterra Shortlist reports Remote Monitoring and Management is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support WhatsUp Gold Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Remote Monitoring and Management Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details WhatsUp Gold - By Progress Software - Located in United States - Founded in 1991 Remote Monitoring and Management - By Atera - Located in United States - Founded in 2011 ## Popular Comparisons [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) $1169/year Price $10/month 4.4 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/96050-168192/WhatsUp-Gold-vs-Site24x7) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $129/month Price $104/month 4.3 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144309-170018/Atera-vs-ManageEngine-Desktop-Central) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $1169/year Price $95/year 4.4 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/96050-251336/WhatsUp-Gold-vs-ManageEngine-OpManager) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $129/month Price Contact vendor for pricing 4.3 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $1169/year Price $395/year 4.4 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/96050-172323/WhatsUp-Gold-vs-ManageEngine-Applications-Manager) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $129/month Price Contact vendor for pricing 4.3 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [Healthchecks.io](https://www.capterra.com/p/249957/Healthchecksio/)[4.95 (106)](https://www.capterra.com/p/249957/Healthchecksio/reviews/) $1169/year Price $20/month 4.4 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/96050-249957/WhatsUp-Gold-vs-Healthchecksio) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/) $129/month Price Contact vendor for pricing 4.3 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/144309-181954/Atera-vs-Iru) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $1169/year Price $15/month 4.4 Features 4.5 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/96050-135453/WhatsUp-Gold-vs-Datadog-Cloud-Monitoring) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) $129/month Price $67/month 4.3 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera) [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (228)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $1169/year Price $1.75 4.4 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-96050/N-central-vs-WhatsUp-Gold) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $129/month Price $1.75 4.3 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)