Capterra Logo
Helping businesses choose better software since 1999

WhatsUp Gold vs Network Performance Monitor: Which is a better fit?

Updated on December 22nd, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,830 reviews from Network Monitoring users.
% Fit
High performer
Feature ratings
Real-Time Monitoring
4.9
Alerts/Notifications
4.9
Server Monitoring
4.8
Network Analysis
4.9
Dashboard
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Real-Time Monitoring
NA
Alerts/Notifications
4.5
Server Monitoring
4.7
Network Analysis
4.6
Dashboard
4.8
User satisfaction
4.5
User reviews225
Ease of use
4.2
Functionality
4.4
Value for money
4.3
Customer support
4.4
4.5
User reviews73
Ease of use
4.3
Functionality
4.6
Value for money
4.1
Customer support
4.3
Price starts from
Yearly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Progress WhatsUp Gold enables SMB and Enterprise IT teams (network, server, application and DevOps) to easily and flexibly monitor and control their infrastructure.

We serve IT professionals that want a monitoring partner who can support their evolving dynamic environments and grow with network demands. Geekbuilt.®,we know what it takes to manage todays IT.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Springman L
Network Operations Manager
5.0

Springman: Hi, my name is Springman. I work in an architecture engineering firm. I am a network operations manager. I give WhatsUp Gold five-stars. We used to use SolarWinds. That's a famous network monitoring software. The issue is that it's every product, every device, every service that you monitor from SolarWinds, they charge you. They charge you, charge you, charge you every penny, that at the end, the price go up very, very high. The reason for choosing WhatsUp Gold is easy. It's much, much, much affordable. With the same price, in the past, we can monitor only a hundred device. Now, with WhatsUp Gold, we can pretty much it there's no limit and you can monitor over a thousand device with the same price, and the reason being that when we use SolarWinds, in every single service or IP address we monitor, they consider a note, then they will charge you. But with WhatsUp Gold, they only count one IP address as a note, and any service inside the IP address, inside a server, is same charge. They do not charge an extra. So in the end, we can monitor almost everything we want in our network without extra cost. Speaking of the onboarding service, WhatsUp Gold, is it a product out of box you can use? Yes. But is it the product that you can use to the degree you want? Because every company is different. Every network is different and is that out-of-the-box service to the degree I want for my network, the way I want for the alert? No, definitely not. But their onboarding service is so fantastic. They can pretty customize everything on the WhatsUp Gold to if there is alert, how it's going to alert me on the escalation level. And if there is network saturation, how did I get an alert? And if I want to monitor also, and some switch specific network pole, that is usually pretty tricky, but their onboarding technician can help you customize almost, almost everything in WhatsUp Gold. The one thing that WhatsUp Gold is special is, it's very flexible. Very flexible, it's limitation, just your creativity. On pretty much anything you want, the technician can help you to customize it to what you want. The onboarding process is maybe it's like a month. It started with, maybe three days, let you get pretty much your work done. Then, you run through it for a week. See how it goes. Then, we have another meeting and tweak it, customize it, and after a month or two, and the product is, this is a product that we order for us. If you are considering WhatsUp Gold, you are doing research, you are in the market, and my recommendation for you is WhatsUp Gold, no doubt. First, the price and the price point, the competitor, usually raise the price very high after you get to certain point of note or devices. Secondly, is how flexible is it for you to customize the software to the way you want. A lot of part-time now is modularized for them, but not for you. Last but not least, I didn't mention yet the support. When you call them for the support, you always get a tier one support, right with the technician all the way through the case. WhatsUp Gold is the way to go.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
96050 video thumbnail}
1 Video
No videos provided by vendor
96050
5 screenshots
146805
5 screenshots

WhatsUp Gold

Top Features
22/43
  • Access Controls/Permissions
  • Audit Trail
  • Capacity Management
  • Compliance Management
  • Data Visualization
  • Downtime Tracking
  • Incident Management
  • Maintenance Scheduling
  • Multi-Location Monitoring
  • Network Mapping
  • Predictive Analytics
  • Real-Time Data
  • Remediation Management
  • Reporting & Statistics
  • Search/Filter
  • SSL Security
  • Third-Party Integrations
  • Troubleshooting
  • User Management
  • Virtualization
  • Vulnerability Scanning
  • Alerts/Notifications
  • API
  • Bandwidth Monitoring
  • Baseline Manager
  • Configuration Management
  • Customizable Reports
  • Dashboard
  • Device Auto Discovery
  • Event Logs
  • IP Address Monitoring
  • Network Analysis
  • Network Resource Management
  • Patch Management
  • Performance Metrics
  • Real-Time Monitoring
  • Remote Monitoring & Management
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Threshold Alerts
  • Uptime Reporting
  • Web Traffic Reporting
See All features
Hide Network Monitoring Software Features -

Network Performance Monitor

19/43
Show Network Monitoring Software Features +
WhatsUp Gold
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Network Performance Monitor
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WhatsUp Gold
  • By Progress Software
  • Located in United States
  • Founded in 1991
Network Performance Monitor
  • By SolarWinds
  • Located in United States
  • Founded in 1999
Recommendations

Products similar to those you're currently comparing: