# Compare WhatsUp Gold vs Site24x7 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Site24x7 and WhatsUp Gold based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/96050-168192/WhatsUp-Gold-vs-Site24x7

---

# Site24x7 vs WhatsUp Gold Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Site24x7WhatsUp Gold2/4 selected

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

[## Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [347 reviews](#user-reviews)

Positive

336

Neutral

8

Negative

3

[## WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

Starting Price

$1169.00/year

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [227 reviews](#user-reviews)

Positive

212

Neutral

12

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 2,770 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

Real-Time Monitoring

4.8

Real-Time Data

4.2

Alerts/Notifications

4.6

Server Monitoring

4.7

Dashboard

4.8

74%Fit

Missing features

Feature ratings

Real-Time Monitoring

4.9

Real-Time Data

NA

Alerts/Notifications

4.9

Server Monitoring

4.8

Dashboard

4.6

User satisfaction

User satisfaction

4.7

User reviews[347](https://www.capterra.com/p/168192/Site24x7/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.5

User satisfaction

4.5

User reviews[227](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$10Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$1169Other, Per Year

-   Free version
-   Free trial

Best for

Best for

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

Best for

Progress WhatsUp Gold enables SMB and Enterprise IT teams (network, server, application and DevOps) to easily and flexibly monitor and control their infrastructure.

## User reviews

Pros & cons

AJ

Akshay J.

CTO

> "Site24x7 for its comprehensive, all-in-one monitoring capabilities, which offer deep visibility into servers, networks,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7118406)

VR

Verified Reviewer

Asst. Manager

> "some of the parameters give alert and notifi9cation very late like windows update. when server is in reboot state , and when..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

CSL

Carlos Salvador L.

Dev PBX VoIP

> "It is a very useful tool that can not only be integrated into the Zoho environment but also into your website and servers, and..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7068564)

Alex S.

CEO

> "Setting up complex synthetic scripts for mobile app monitoring can be time-consuming and requires a bit of a learning curve to..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7142257)

RD

Ryan D.

Service Delivery Manager

> "The visibility it provides into network performance, availability, and issues is clear and actionable, allowing us to identify..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

RD

Ryan D.

Service Delivery Manager

> "The only thing issue we've had is no dynamic interface alerting rules to add monitors but not alerting on access ports."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

RK

Rishabh K.

Busier development associate

> "It solves visibility gaps across serves,appsand network,enabling us to detect issues early and reduce downtime"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7050613)

SG

Shivani G.

Technical Specialist - cloud

> "in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more granular..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

Sachin Y.

Network Security Engineer

> "My overall experience is highly positive because of its advanced features which provides a good support in monitoring all the..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073915)

VS

Vishal S.

SRE

> "Some advanced configuration settings feel hidden or less intuitive, and occasional UI lag has been experienced when handling..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

RD

Ryan D.

Service Delivery Manager

> "We're able to offer robust monitoring services to our customers at a more affordable cost to them and were able to get..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

AE

Abdelrahman E.

Cloud Operations Engineer

> "Also, the alerts via SMS and phone call are limited unless you buy extra credits, which can be inconvenient during..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6858049)

VR

Verified Reviewer

Senior Infrastructure Engineer

> "Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099146)

RT

Rahul T.

DGM

> "User account Management is not very effective to manage and mapping of users in different customer account"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6819647)

VS

Vishal S.

SRE

> "The dashboards are clean and customizable, and the alerting system is highly configurable with multi-channel support (email,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

Gabriel F.

Database Administrator

> "The main drawback has been occasional instability with some plugins."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

BO

Bruno O.

Support Director

> "What I like most is that it didn’t take long to get running, and once the alerts were configured it’s been pretty reliable...."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7107728)

Santos S.

Senior Manager

> "The interface can feel a bit overwhelming, especially for new users."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7123105)

Austin E.

CTO

> "No real issues and much better functionality that our old simple monitoring service for local servers and external sites."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7096730)

AM

Amro M.

Proactive Support

> "The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538079)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "I’ve been using Site24x7 to manage a hybrid environment for a while now, and it’s become our go-to for infrastructure..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

AK

Andrew K.

VP Operations

> "Some of the account management features are confusing, especially if purchased through Zoho One."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

JJ

Joseph J.

President

> "It can be a bit complicated to configure properly and some of the default alert settings are too low."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538041)

Gabriel F.

Database Administrator

> "It provides good visibility into availability and performance and helps identify issues quickly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

RmV

Rémi V.

System Administrator

> "the Linux application monitoring system which only works with processes and not services"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6407786)

SG

Shivani G.

Technical Specialist - cloud

> "In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

AK

Andrew K.

VP Operations

> "Hard to know where to go for user management, billing, etc."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

DP

Dimitris P.

Cloud Solutions Architect

> "Site24x7 is a very comprehensive monitoring tool that can accommodate all our needs without the need to have different tools..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6882082)

Harsh S.

System Engineer

> "Missing functionalities that exist in other monitoring tools create a noticeable gap."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515)

VR

Verified Reviewer

Asst. Manager

> "Site24x7 have big range of custom plugins which do the job very well."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

IB

Ivan B.

IT Admin

> "The price to upgrade plan can be costly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751)

JK

Jitae K.

Sr.Devops Engineer

> "Easy UI / Easy Monitor Setup for admin and also Site24x7 provides intuitive monitors / graph for real time monitoring."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6874547)

SS

Sailesh S.

Senior Network System Administrator and DevOps Engineer

> "Frequent Mail spams the user and it should be fixed."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6590571)

JR

Jonny R.

Marketing Director

> "The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6490049)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I just do not like the plenty alerts sent when degradation starts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

UM

Uday M.

Sr IT Admin

> "Site24x7 offers broad monitoring across servers, websites, and cloud apps."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

AR

Abdul R.

Cloud engineer

> "sometimes getting slower than usual and alerts not receiving"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6373935)

VR

Verified Reviewer

Senior Software Engineer

> "The report of when events have fired is quite useful to see the availability over time."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7111019)

MC

Miranda C.

IT Director

> "I always have to message support to figure out how to change any settings."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

Gabriel F.

Database Administrator

> "It offers a solid set of features and helps support daily operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

DM

David M.

IT Manager

> "Pricing is not very clear, also the sales process a bit complicated."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6464421)

JS

Jeremy S.

IT Support Engineer

> "Easy to configure agents, clean useful dashboard, default monitors are just about all that most people need. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073493)

VP

Viren P.

IT Manager

> "Cumbersome setup process, sometimes not easily understandable"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6616208)

Harsh S.

System Engineer

> "The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515)

MC

Miranda C.

IT Director

> "Very difficult to configure anything other than what is native to it."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

RF

Raul F.

CIO

> "My experience with the product is tremendous, and it helps us identify problems and resolve situations preemptively."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6835600)

RPS

Raj Prakash S.

IT Manager

> "timely Support and some time technical issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6693468)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "The "single pane of glass" visibility is the biggest winner for me."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

Abhishek S.

Infrastructure Lead

> "Lacks multiple configuration profiles for monitors2."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4971179)

CU

Chidiebere U.

Network Engineer

> "It gave me the alerting features I needed and its weekly performance summary solved one of my major reporting problems"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6618130)

KG

Kallol G.

System Support - IMS

> "The additional basic monitor add-on price is too much high."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4893847)

PC

Paul C.

Programmer

> "I love to overall NOC view where I can see the status of all the servers at a glance, plus the automations save me a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6696421)

JM

Joshua M.

Network/Systems Support Technician

> "The site can be a little noisy due to so many options being available."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4810511)

UM

Uday M.

Sr IT Admin

> "The dashboards are simple, alerts are accurate, reports are clear, and setup is quick."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

PS

Prashantha S.

Cloud deployment specialist

> "Salesforce plugin is not there, too many alerts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898744)

AW

Aidan W.

Chief Customer Officer

> "Alerting is clean and easy to set up with SMS for critical issues"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7055696)

RB

Rob B.

Lead Support engineer

> "Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4290919)

AF

Andrew F.

Infrastructure engineer

> "The monitoring of our websites has been spot on when detecting issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6851908)

SK

Suman K.

Software engineer

> "More false positive alerts are observed."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4855475)

TB

Tamer B.

ProdOps

> "It is cheap, has a lot of option for monitoring, and their probes are worldwide."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6811904)

AJ

Aaron J.

Network and Security Manager

> "UI is a little crowded but not so much that it was confusing."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___5071374)

TS

Tarique S.

AVP - Cloud and DevOps

> "It’s reliable, cost-effective, and the automation works perfectly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7144135)

GK

Gokulapandi K.

Devops Specialist

> "I reached customer support recently, Customer support is slow."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6134748)

AK

Andrew K.

VP Operations

> "There are products out there with more bells and whistles, but this gets the job done in a simple but effective way."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

LR

Lokesh R.

Staff

> "Lack promotion and marketing. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898719)

RD

Ryan D.

Service Delivery Manager

> "Site24x7 has been a game changer for our operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

Stuart R.

Product Owner - Carrier Ops

> "When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4231834)

VR

Verified Reviewer

programmer

> "Their suite of applications provide a “one stop shop” for almost all IT related support software."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6533152)

Mohammed Younus S.

Information Security Analysts

> "To provide timely notification when the server went down or became unresponsive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4400198)

HM

Henrique M.

Devops Analyst

> "Our monitoring offers extensive customization."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7023815)

OY

Onohara Y.

empoyee

> "I didn't receive the invitation emailAccounting user cannot be added and payment cannot be set, which is fatal"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4628712)

NA

Nada A.

QA Manager

> "Overall, Site24x7 is a valuable tool for monitoring and improving system reliability."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6884715)

SB

Shreekara B.

Service management office

> "Dashboard is not up as expected."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898735)

IB

Ivan B.

IT Admin

> "The monitoring website capabilities is realy precise and reliable."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751)

UO

Umurcan O.

ceo

> "the price is a bit expensive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4981357)

AC

Atul C.

DevOps

> "With its extensive monitoring capabilities, user-friendly interface, and robust alerting system, it provides valuable insights..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713)

AC

Atul C.

DevOps

> "Occasional False Positives"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713)

VS

Vishal S.

SRE

> "The cloud-native architecture also means it’s easy to deploy and scale without the hassle of managing on-prem infrastructure."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

TB

Thyago B.

CEO

> "I miss Drilldown capabilities on custom dashboards/plugins"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4657305)

[View Reviews](https://www.capterra.com/p/168192/Site24x7/reviews/)

JV

Jesus V.

Server Administrator

> "Simple and efficient to see the status of the devices during the all day, the with the color green and red..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096)

JV

Jesus V.

Server Administrator

> "With a huge number of devices registered the Main Dashboard is too slow to load all information."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096)

CW

Colt W.

Network Administrator

> "I like the ability to get emails with statuses for devices across the organization on both the network and..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4284483)

BG

Bhavinn G.

Manager

> "Alert customization is not as intuitive."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6704177)

JC

Jude C.

Senior Account Manager

> "With the platform one can easily map all networking devices and easily access them from any point."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4320468)

WH

Walter H.

Manager

> "Support was not able to resolve the issues over the span of multiple years and multiple upgrades and..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482)

Jaime Isai O.

Senior Network Engineer

> "It's a must have tool for every organization to perform a better approach in advance and to have a full..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031)

SK

Sara K.

gérante

> "it's a little bit expensive and there is no free premium version"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4358243)

ML

Moises L.

System Administrator

> "Notifications, Alerts and Analytics are the most useful features for me."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3638857)

TM

Thomas M.

Information Security Officer

> "You can have issues with the requirement to delete and recreate objects to get new inventory. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343)

AV

Anjas V.

Sr. Network & Security Consultant

> "Excellent tool for Network and Server Montoring (Virtual, Hypervisor)"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334)

AP

Alkesh P.

Network Manager

> "You can setup 1 daily scan, support says you have to setup 1 scan per subnet and they cant run..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2303571)

RS

Ronnie S.

Manager of IT

> "It is good; we work with a third party to help with purchases and renewals but have also gotten great..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3747155)

JD

Jim D.

Network Engineer

> "I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

Jaime Isai O.

Senior Network Engineer

> "It helps you to have a full visibility of all of your network."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031)

CH

Chuck H.

Network and Security Specialist

> "We don't like that it doesn't offer the scrolling maps like we had prior."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3191769)

CM

Chase M.

Systems Engineer

> "IP monitoring helps us reduce downtime."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4098935)

WH

Walter H.

Manager

> "Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482)

MK

Maurice K.

Software engineer

> "The platform is quite simple to implement for task manipulation."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107)

DO

David O.

Director of IT

> "individual Hyper-V Server monitoring is ok but once you try and manage and monitor a failover cluster it..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692)

JL

Johnathan L.

Systems Engineer II

> "Its easy to deploy and add new servers to get monitored."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4090664)

Yollanda G.

Director

> "number of bugs and unending ads and pop up either up or down part of the application, which can be..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2788007)

LK

Logan K.

IT Manager

> "This product is easy to set up and has minimum specs - we monitor nearly a thousand systems and sites..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3267203)

JD

Jim D.

Network Engineer

> "The biggest problem with this product is the performance/capacity of the product to generate graphs."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

AV

Anjas V.

Sr. Network & Security Consultant

> "adaptability, ease of integration, ready to use components and ease of implementation"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334)

Umair Ali K.

Sr. Network Administrator

> "so it is not suited for medium or large enterprises with more than 100 nodes for monitoring."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2642416)

DH

David H.

Network Administrator

> "This tool helps our organization to know when any switch or router on our network goes down, enabling us..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2516723)

HT

Hunter T.

System Administrator

> "Bulk editing is cumbersome and import from lists does not work well."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478188)

RP

Ray P.

Global Technical Operations Manager

> "Reporting/automating reports and providing different practices within CRA the option of personalized..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2303576)

AP

Alkesh P.

Network Manager

> "There are short comings that make it challenging for a larger organization with 50+ subnets. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2303571)

MK

Maurice K.

Software engineer

> "It is the best monitoring platform there may be."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107)

JD

Jim D.

Network Engineer

> "They do not want to have to log in. And you do not want them messing up the view so it constantly has to..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

LS

Lerrin S.

Senior IT Infrastructure Engineer

> "Once it is setup, it keeps working without issues."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3798560)

SL

Springman L.

Network Operations Manager

> "The VoIP and Wireless module they offer do not work with what we have. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2423179)

TM

Thomas M.

Information Security Officer

> "This is an inexpensive way to look at your network and get notifications of when you have issues. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343)

JS

Jay S.

Network Engineer

> "I don't like the interface on the new version of whatsupgold, after our trail ended we went back to..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2380925)

TV

Tom V.

IT Director

> "It provides a nice visual representation of the health of your IT infrastructure environment and allows..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656)

CA

Christian A.

Systems Engineer

> "Software seems to need a lot of resources to function though and still can be glitchy at times."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2537650)

DM

Debi M.

IT Director

> "The product has lots of features to create dashboards and get an overview and detailed breakdown of your..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2520793)

DS

Dorian S.

Global Systems Architect

> "Adding non-default alerts seem to be a little more difficult than should be."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457348)

SB

Steve B.

AVP/Network Infrastructure Manager

> "Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2681306)

JO

Jerry O.

IT Manager

> "Sometimes setting can be a little difficult and not straight forward such as using scripts"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2302121)

GF

Greg F.

IT Director

> "Easy to use, good graphical interface to give you info quickly"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3818126)

DW

Don W.

Senior Linux Admin

> "The web interface can be a bit slow at times."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2308477)

MS

Marques S.

Senior Director

> "Whatsupgold has been good in terms of letting us know proactively when a key system is down and for..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2527906)

JH

James H.

Systems Administrator

> "Automatic mapping of network has never quite got things right. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449)

FS

Forest S.

Manager Data Center Operatons

> "Outstanding with great support."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3749917)

MG

Mike G.

Network Administrator

> "Layer 2 auto-maps are not reliable."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2382672)

BW

Brent W.

Manager of Technology and Innovation

> "Very good and easy to use."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4231013)

DO

David O.

Director of IT

> "This addon is not ready for non VMware environments."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692)

FS

Forest S.

Manager Data Center Operatons

> "Easy installation and easy configuration. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3749917)

JD

Jim D.

Network Engineer

> "There have been failed upgrades and bugs that cost us time."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

SJ

Sheeba J.

anugraha

> "It is very easy to implement and use."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3946027)

JH

James H.

Systems Administrator

> "I believe unmanaged switches and firewalls make this hard to operate."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449)

Jaime Isai O.

Senior Network Engineer

> "Excellent experience, I can't complaint."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031)

AH

Austin H.

Network Engineer II

> "Flow analysis is lacking."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2398629)

TV

Tom V.

IT Director

> "It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656)

DL

Dat L.

Programmer analyst III

> "Time to time sluggish response on the webgui"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2344379)

JV

Jeff V.

Manager of Information Technology

> "Another nice feature is the up and down dependency which stops 100's of alerts firing off all at once."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2460304)

KG

Kevin G.

Network engineer

> "Since being a long time customer we really miss the admin console."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2475529)

TC

Tina C.

Lead Network Technician

> "It allows us to be able to start troubleshooting before we get a call from a customer. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2386895)

KH

Kristina H.

Sys Admin

> "The whole installation and setup was a nightmare."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457657)

[View Reviews](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

## User interface

4.71 (347)

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

4.46 (227)

### Features

Site24x7

Top features

33/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/168192/Site24x7/#features)

WhatsUp Gold

24/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/96050/WhatsUp-Gold/#features)

### Recognition

Site24x7

Best Value Application Performance ManagementSoftware (2023) 

WhatsUp Gold is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Site24x7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

WhatsUp Gold

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Site24x7

-   By ManageEngine
-   Located in United States
-   Founded in 1996

WhatsUp Gold

-   By Progress Software
-   Located in United States
-   Founded in 1991

## Popular Comparisons

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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$1169/year

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4.4

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[View full comparison](https://www.capterra.com/compare/21581-96050/PRTG-Network-Monitor-vs-WhatsUp-Gold)

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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4.5

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[View full comparison](https://www.capterra.com/compare/135453-168192/Datadog-Cloud-Monitoring-vs-Site24x7)

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4.4

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[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

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4.4

Features

4.3

4.2

Ease of Use

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4.5

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4.6

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4.5

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[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.46 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

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