# Compare WhatsUp Gold vs NinjaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WhatsUp Gold and NinjaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/96050-184229/WhatsUp-Gold-vs-NinjaOne

---

# WhatsUp Gold vs NinjaOne Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WhatsUp GoldNinjaOne2/4 selected

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[## WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[4.5 (227)](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

Starting Price

$1169.00/year

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [227 reviews](#user-reviews)

Positive

212

Neutral

12

Negative

3

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [282 reviews](#user-reviews)

Positive

273

Neutral

5

Negative

4

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,675 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Real-Time Monitoring

4.9

Real-Time Data

NA

Alerts/Notifications

4.9

Server Monitoring

4.8

Dashboard

4.6

73%Fit

Not enough reviews

Feature ratings

Real-Time Monitoring

4.5

Real-Time Data

\--

Alerts/Notifications

4.3

Server Monitoring

4.6

Dashboard

4.5

User satisfaction

User satisfaction

4.5

User reviews[227](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.4

User satisfaction

4.7

User reviews[282](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$1169Other, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Progress WhatsUp Gold enables SMB and Enterprise IT teams (network, server, application and DevOps) to easily and flexibly monitor and control their infrastructure.

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

## User reviews

Pros & cons

JV

Jesus V.

Server Administrator

> "Simple and efficient to see the status of the devices during the all day, the with the color green and red..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096)

JV

Jesus V.

Server Administrator

> "With a huge number of devices registered the Main Dashboard is too slow to load all information."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6564096)

CW

Colt W.

Network Administrator

> "I like the ability to get emails with statuses for devices across the organization on both the network and..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4284483)

BG

Bhavinn G.

Manager

> "Alert customization is not as intuitive."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___6704177)

JC

Jude C.

Senior Account Manager

> "With the platform one can easily map all networking devices and easily access them from any point."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4320468)

WH

Walter H.

Manager

> "Support was not able to resolve the issues over the span of multiple years and multiple upgrades and..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482)

Jaime Isai O.

Senior Network Engineer

> "It's a must have tool for every organization to perform a better approach in advance and to have a full..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031)

TM

Thomas M.

Information Security Officer

> "You can have issues with the requirement to delete and recreate objects to get new inventory. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343)

ML

Moises L.

System Administrator

> "Notifications, Alerts and Analytics are the most useful features for me."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3638857)

WH

Walter H.

Manager

> "Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3501482)

TM

Thomas M.

Information Security Officer

> "This is an inexpensive way to look at your network and get notifications of when you have issues. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3449343)

SK

Sara K.

gérante

> "it's a little bit expensive and there is no free premium version"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4358243)

AV

Anjas V.

Sr. Network & Security Consultant

> "Excellent tool for Network and Server Montoring (Virtual, Hypervisor)"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334)

Yollanda G.

Director

> "number of bugs and unending ads and pop up either up or down part of the application, which can be..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2788007)

RS

Ronnie S.

Manager of IT

> "It is good; we work with a third party to help with purchases and renewals but have also gotten great..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3747155)

AP

Alkesh P.

Network Manager

> "You can setup 1 daily scan, support says you have to setup 1 scan per subnet and they cant run..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2303571)

Jaime Isai O.

Senior Network Engineer

> "It helps you to have a full visibility of all of your network."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031)

JD

Jim D.

Network Engineer

> "I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

CM

Chase M.

Systems Engineer

> "IP monitoring helps us reduce downtime."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4098935)

CH

Chuck H.

Network and Security Specialist

> "We don't like that it doesn't offer the scrolling maps like we had prior."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3191769)

MK

Maurice K.

Software engineer

> "The platform is quite simple to implement for task manipulation."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107)

DO

David O.

Director of IT

> "individual Hyper-V Server monitoring is ok but once you try and manage and monitor a failover cluster it..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692)

JL

Johnathan L.

Systems Engineer II

> "Its easy to deploy and add new servers to get monitored."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4090664)

JD

Jim D.

Network Engineer

> "The biggest problem with this product is the performance/capacity of the product to generate graphs."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

LK

Logan K.

IT Manager

> "This product is easy to set up and has minimum specs - we monitor nearly a thousand systems and sites..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3267203)

Umair Ali K.

Sr. Network Administrator

> "so it is not suited for medium or large enterprises with more than 100 nodes for monitoring."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2642416)

AV

Anjas V.

Sr. Network & Security Consultant

> "adaptability, ease of integration, ready to use components and ease of implementation"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4033334)

HT

Hunter T.

System Administrator

> "Bulk editing is cumbersome and import from lists does not work well."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478188)

DH

David H.

Network Administrator

> "This tool helps our organization to know when any switch or router on our network goes down, enabling us..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2516723)

AP

Alkesh P.

Network Manager

> "There are short comings that make it challenging for a larger organization with 50+ subnets. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2303571)

RP

Ray P.

Global Technical Operations Manager

> "Reporting/automating reports and providing different practices within CRA the option of personalized..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2303576)

JD

Jim D.

Network Engineer

> "They do not want to have to log in. And you do not want them messing up the view so it constantly has to..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

MK

Maurice K.

Software engineer

> "It is the best monitoring platform there may be."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4325107)

SL

Springman L.

Network Operations Manager

> "The VoIP and Wireless module they offer do not work with what we have. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2423179)

LS

Lerrin S.

Senior IT Infrastructure Engineer

> "Once it is setup, it keeps working without issues."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3798560)

JS

Jay S.

Network Engineer

> "I don't like the interface on the new version of whatsupgold, after our trail ended we went back to..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2380925)

TV

Tom V.

IT Director

> "It provides a nice visual representation of the health of your IT infrastructure environment and allows..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656)

CA

Christian A.

Systems Engineer

> "Software seems to need a lot of resources to function though and still can be glitchy at times."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2537650)

DM

Debi M.

IT Director

> "The product has lots of features to create dashboards and get an overview and detailed breakdown of your..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2520793)

DS

Dorian S.

Global Systems Architect

> "Adding non-default alerts seem to be a little more difficult than should be."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457348)

SB

Steve B.

AVP/Network Infrastructure Manager

> "Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2681306)

JO

Jerry O.

IT Manager

> "Sometimes setting can be a little difficult and not straight forward such as using scripts"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2302121)

GF

Greg F.

IT Director

> "Easy to use, good graphical interface to give you info quickly"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3818126)

DW

Don W.

Senior Linux Admin

> "The web interface can be a bit slow at times."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2308477)

MS

Marques S.

Senior Director

> "Whatsupgold has been good in terms of letting us know proactively when a key system is down and for..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2527906)

JH

James H.

Systems Administrator

> "Automatic mapping of network has never quite got things right. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449)

FS

Forest S.

Manager Data Center Operatons

> "Outstanding with great support."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3749917)

MG

Mike G.

Network Administrator

> "Layer 2 auto-maps are not reliable."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2382672)

BW

Brent W.

Manager of Technology and Innovation

> "Very good and easy to use."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___4231013)

DO

David O.

Director of IT

> "This addon is not ready for non VMware environments."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2479692)

FS

Forest S.

Manager Data Center Operatons

> "Easy installation and easy configuration. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3749917)

JD

Jim D.

Network Engineer

> "There have been failed upgrades and bugs that cost us time."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2472701)

SJ

Sheeba J.

anugraha

> "It is very easy to implement and use."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3946027)

JH

James H.

Systems Administrator

> "I believe unmanaged switches and firewalls make this hard to operate."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2478449)

Jaime Isai O.

Senior Network Engineer

> "Excellent experience, I can't complaint."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___3596031)

AH

Austin H.

Network Engineer II

> "Flow analysis is lacking."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2398629)

TV

Tom V.

IT Director

> "It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's..."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2463656)

DL

Dat L.

Programmer analyst III

> "Time to time sluggish response on the webgui"

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2344379)

JV

Jeff V.

Manager of Information Technology

> "Another nice feature is the up and down dependency which stops 100's of alerts firing off all at once."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2460304)

KG

Kevin G.

Network engineer

> "Since being a long time customer we really miss the admin console."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2475529)

TC

Tina C.

Lead Network Technician

> "It allows us to be able to start troubleshooting before we get a call from a customer. "

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2386895)

KH

Kristina H.

Sys Admin

> "The whole installation and setup was a nightmare."

[See full review](https://www.capterra.com/p/96050/WhatsUp-Gold/#Capterra___2457657)

[View Reviews](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

RS

Robin S.

Systemadministrator

> "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

LK

Lorenzo K.

Security Project Engineer

> "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TB

Tyler B.

Tier Two Technician

> "The customization that can be done through NinjaOne is endless!"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

SG

Stephen G.

IT Manager

> "I eventually purchased multile other products which did each task better and actually saved me money."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

SC

Shaun C.

ICT Manager

> "The software makes patch management on computers and phones a breeze because its all automated. "

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

ER

Ethan R.

IT Technician

> "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

ER

Ethan R.

IT Technician

> "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

Smita T.

Data Scientist

> "With quick and friendly customer service it makes daily IT work efficient and reliable."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

DN

Dominik N.

CEO

> "The platform is intuitive and easy to navigate, making it simple to manage devices and support clients remotely."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

KC

Kyle C.

Senior Software Engineer

> "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

LM

Lewis M.

IT Specialist

> "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

AN

Azamat N.

IT Support Engineer

> "Its intuitive interface and ease of use, which makes managing endpoints and tickets very efficient."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

SG

Stephen G.

IT Manager

> "The sales team were extremely friendlt and assisted with getting me a trial."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

VR

Verified Reviewer

Help Desk Supervisor

> "It was very convenient to be assisting an end users and be able to remote into their device effortlessly from NinjaOne."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7001163)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

VR

Verified Reviewer

Help Desk Supervisor

> "Also, patch management and remote monitoring was a huge plus."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7001163)

Tim V.

Director of Technology

> "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

SB

Steve B.

Systems Admin

> "The dashboard is clean, reporting is effective, and deployment is straightforward."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004730)

Tim V.

Director of Technology

> "Also, the NMS deployment is slightly clunkly."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

GP

Gustavo P.

Consultant

> "Transparent pricing with great ROI"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7027348)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

PA

Peter A.

Automation Engineer

> "The UI and dashboard is simple, clean, and effective."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

Tim V.

Director of Technology

> "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

## User interface

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

4.46 (227)

4.73 (282)

### Features

WhatsUp Gold

24/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/96050/WhatsUp-Gold/#features)

NinjaOne

Top features

34/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

### Recognition

No recognitions have been awarded to WhatsUp Gold

No recognitions have been awarded to NinjaOne

### Deployment & support

WhatsUp Gold

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WhatsUp Gold

-   By Progress Software
-   Located in United States
-   Founded in 1991

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

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Contact vendor for pricing

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Contact vendor for pricing

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4.7

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4.7

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