# Compare abcoa Deal Pack vs Dynamics 365 2026 | Capterra > Unsure of what to choose? Check Capterra to compare abcoa Deal Pack and Dynamics 365 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/96249-157279/abcoa-Deal-Pack-vs-Dynamics-365 --- # abcoa Deal Pack vs Dynamics 365 Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: abcoa Deal PackDynamics 3652/4 selected [abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[4.8 (135)](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [## abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[4.8 (135)](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) Starting Price $99.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 5 Reviews Sentiment RF RF Based on [135 reviews](#user-reviews) Positive 132 Neutral 2 Negative 1 [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,834 reviews](#user-reviews) Positive 5,147 Neutral 551 Negative 136 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Bitrix24 4.2 (997) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * Highest Rated ### EngageBay CRM 4.7 (908) * * * Starting Price $14.99 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Sage Intacct 4.3 (711) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ### DealerCenter 4.9 (1,483) * * * Starting Price $99.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Loan Servicing Software Best performer 43 / 50 Only abcoa Deal Pack - ACH Payment Processing - Alerts/Notifications - Amortization Schedule 20 / 50 Only Dynamics 365 - Multi-Currency User satisfaction User satisfaction 4.8 User reviews[135](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 5.0 User satisfaction 4.4 User reviews[5,834](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $99Per User, Per Month - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for Deal Pack is an all-in-one dealer management and real-time accounting solution for used car dealerships and subprime finance companies that may or may not have a Service & Parts Department. Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## User reviews Pros & cons RF Robin F. OM > "Customer service was at one point the highlight of this company. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#SoftwareAdvice___6561406) RF Robin F. OM > "Now you are forced to carry unused licenses till term to avoid penalties and when you finally get to you renewal..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#SoftwareAdvice___6561406) RF Robin F. OM > "Ease of customizing and ideas were accepted with ease." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#SoftwareAdvice___6561406) MC Michael C. President > "Slow customer service." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#SoftwareAdvice___7078491) AS Anthony S. Director > "Fast , accurate and full featured. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___6204092) GP Gerald P. Treasurer GM > "Some reporting is very time sensitive, which poses issues with weekend holiday month end closings. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___6203940) GP Gerald P. Treasurer GM > "Excellent customer support. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___6203940) JC Jose C. Finance Manager > "The time it takes to get an approval from one of the executive to get it installed in the computer could be time..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___6210249) TB TONYA B. ADMIN SALES > "THE CUSTOMER SERVICE IS ALWAYS TOP NOTCH, AND VERY EASY TO USE" [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___6203491) GP Gerald P. Treasurer GM > "The "Help" function is weak." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___6203940) TS Tina S. Finance Manager > "The software itself can track everything imaginable, generates reports, runs the payments, and even helps with..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2371333) JC Jose C. Finance Manager > "integrations can take a long time and cost a lot of money." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___6210249) JP John P. General Manager > "Everything is together....from our CRM to sales, to finance, to service and accounting..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3479966) AV AMANDA V. COLLECTIONS > "There is no clear button, I have to delete each field to look up a different customer. And every time I go to..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2790871) KC Kristi C. Office Manager > "I'm impressed every time I call the support number because I get an answer from a live person almost immediately..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3480314) TW Todd W. owner/operator > "Combining Sales and Accounting can create a 2 to 3 sometimes 4 step process to seemingly simple tasks that can..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2791222) MG Matt G. Chief Financial Officer > "Nice backend accounting, receivables and payables modules means not having to link up to a separate accounting..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2473406) NM Nick M. President > "You have to go through too many screens to pull reports." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3480778) JK John K. General Manager > "That they will help solve any issue that we may have even if it isn’t with their software." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3480112) JG Joe G. Owner > "Really need to have the ability change the names of program fee 1 and or 2 to CPI, especially when if you don't..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2474674) MR Marcela R. CEO > "We will like to be on the web base interface since that's the one we were demo and sold on, I hope soon." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3480581) WK Wayne K. VP > "Sometimes too rigid in payment applications and fees collected" [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3486136) RG Richard G. Vice President > "Customer service regarding signing up new dealers and getting them on the system is very quick." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3481595) ER Edgar R. Chief Operating Officer > "Signed up for web-based and still not able to switch for 11 months." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3480511) JP Joe P. Owner/Manager > "DP handles our LHPH sales and collection company very well." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3480039) TS Tina S. Finance Manager > "Some of our staff still struggle catching on. When you add an employee you can set up their "security level"..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2371333) CT Colin T. Controller > "Processing payments for our customers is fast and its ability to send e-mail receipts is a big time saver. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2368396) WS Wendy S. COO > "I am having a lot of headaches just merging from old system" [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3480065) JB Jeffrey B. Regional Sales Manager > "Dealpack made the switch from our previous DMS very stressfree." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2977360) HM Heather M. Compliance Analyst > "Does not allow for right click mouse features such as copy/paste" [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2370164) ME MELISSA E. OFFICE MANAGER > "I LIKE USING THE HELP TOOL TO DISCOVER NEW REPORTS, OR HOW TO MAKE ADDITIONS/CHANGES/CORRECTIONS/UPDATES." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2374914) ID Irving D. Owner > "Many options and reports are "buried" under different screens, so those you don't use often are easy to forget..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2475272) TG Tressie G. Collections Manager > "The recurring credit cards, online payments, and the eACH payments are a tremendous time savers. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2509111) VR Verified Reviewer Owner > "If you are one of those people that read every line of a contract before signing, don't even think about this..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2368592) JG Joe G. Owner > "Program is designed to grow with you from smaller single lot to multiple lots with a large portfolio. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2474674) MW Matthew W. Operations Manager > "This level of customer service is near impossible to find before you add in a global pandemic." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2507862) AH Amy H. Controller > "This company is continually trying to make it's products better and they have excellent customer service. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3480116) BK Boris K. CEO > "The GUI is a bit outdated and i would prefer a redesign" [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2450298) KL Kevin L. AVP Ops & Tech > "We have found that Deal Pack can produce reliable and easy-to-use reports to track the performance and operations..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2368533) BN Bonnie N. Office Manager > "The value given to a small dealership cannot be matched." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2368475) DE Daimon E. Operations Manager > "We have very specific accounting practices our company follows and they were able to accommodate all of our..." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2505084) TG Tressie G. Collections Manager > "It seems like any time we change or add something there is always a glitch. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2509111) KA Kristi A. Controller > "They are always available, can remote into your computer to help and always so friendly." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3479952) JG Joe G. Owner > "It cost as much as the entire system its self. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2474674) ER Edgar R. Chief Operating Officer > "Accounting integration, good reputation in the industry." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3480511) ID Irving D. Owner > "This software is not intuitive, nor is it easy to understand, pick up, follow, or figure out on your own. " [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2475272) JB Jeffrey B. Regional Sales Manager > "They assisted with training which we felt was very helpful." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2977360) MW Matthew W. Operations Manager > "So, more like a 'hick-up' than a 'con'." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2507862) AL Allen L. President of Operations > "Their entire support team is amazing and super responsive." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___3483674) JA JIMMY A. GENERAL MANAGER > "Without \[SENSITIVE CONTENT HIDDEN\], our experience with Deal pack would be worse." [See full review](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#Capterra___2344226) [View Reviews](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) Manish C. Microsoft Admin > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be logged in the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full picture and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) Zakaria G. AQA > "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all live in one..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MG Matt G. Director > "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) RS Radha S. Legal Assistant > "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows, dashboards, and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) Blake A. IT Technician > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from tools our team already..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Blake A. IT Technician > "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person just to manage and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall turnaround,..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) VR Verified Reviewer CEO > "Sometimes it becomes slow and there are random bugs with invoicing and bank sync." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with customers..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) AV Arne V. Controller > "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the flexibility to..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) JP Jonathan P. Digital Content Specialist > "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) Blake A. IT Technician > "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view of operational..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Breanna G. Onboarding Coordinator > "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) VR Verified Reviewer Sales Specialist > "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better visibility into customer and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474) MG Matt G. Director > "Functionality and many of the issues still exist, which makes it difficult to use and navigate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) RS Radha S. Legal Assistant > "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MG Matt G. Director > "I find Dynamics licenses and cost of maintenance are still very expense for the value provided." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) KA Khyan A. Manager > "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full sales pipe..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) SS Sarita S. Lead software engineer > "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307) KA Khyan A. Manager > "From a value perspective, it can feel expensive if you’re not fully utilising the features." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MS Martina S. VP > "It often feels like a system built for administrators rather than everyday users." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264) RS Radha S. Legal Assistant > "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) BL Byron L. Software Developer > "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) JP Jonathan P. Digital Content Specialist > "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) VR Verified Reviewer Full Stack Developer > "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819) Breanna G. Onboarding Coordinator > "Training new staff on it is difficult." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) KA Khyan A. Manager > "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) MB Matt B. Senior Software Engineer at JEOL USA > "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce Sales Cloud." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) KA Khyan A. Manager > "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a very capable..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of business..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) EM Ezekiel M. Systems Engineer > "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and improve customer..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow among different..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) MG Matt G. Director > "I also find the reporting is atrocious." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across departments..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) PG Phani G. accounts manager > "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) SA Steven A. Multimedia Specialist > "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to using the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518) IS Intiaj S. Owner > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together enhance..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) SS Sergio S. Ports Operations Manager > "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752) KC Kajo C. Ecom Exec > "The learning curve is steep, especially if you aren't used to MS way of doing things." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and improve customer..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation capabilities, though..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) Hicham M. Freelance Character Designer > "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) AV Alexandra V. People Business Partner > "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) VR Verified Reviewer Health care administrator > "Implementation could be complex without proper training and learning." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952) VR Verified Reviewer Analyst > "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) SE Santiago E. Coordinador de bodega > "I consider the cost of one professional license is a bit expensive" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023) KA Khyan A. Manager > "From an SDR lens, the biggest win is visibility and structure in the sales pipeline." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) ## User interface No images or videos provided by vendor [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,834) ### Features abcoa Deal Pack Top features 43/50 - Accounting - ACH Payment Processing - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Amortization Schedule - API - Approval Process Control - Audit Trail - Auto Loans - Automatic Funds Distribution - Borrower Management - Business Loans - Collateral Tracking - Compliance Management - Construction Loans - Contact Management - Credit Reporting - CRM - Customer Database - Customizable Reports - Customizable Templates - Data Import/Export - Data Security - Digital Signature - Document Management - Document Storage - Electronic Payments - Escrow Management - Generative AI - Investor Management - Lead Management - Loan Portfolio Management - Loan Processing - Mobile Access - Mortgages - Multi-Channel Communication - Multi-Company - Multi-Currency - Payment Collection - Payment Reminders - PCI Compliance - Pipeline Management - Reporting/Analytics - Role-Based Permissions - Student Loans - Third-Party Integrations - Transaction History - Workflow Management [See all features](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#features) Dynamics 365 20/50 - Accounting - ACH Payment Processing - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Amortization Schedule - API - Approval Process Control - Audit Trail - Auto Loans - Automatic Funds Distribution - Borrower Management - Business Loans - Collateral Tracking - Compliance Management - Construction Loans - Contact Management - Credit Reporting - CRM - Customer Database - Customizable Reports - Customizable Templates - Data Import/Export - Data Security - Digital Signature - Document Management - Document Storage - Electronic Payments - Escrow Management - Generative AI - Investor Management - Lead Management - Loan Portfolio Management - Loan Processing - Mobile Access - Mortgages - Multi-Channel Communication - Multi-Company - Multi-Currency - Payment Collection - Payment Reminders - PCI Compliance - Pipeline Management - Reporting/Analytics - Role-Based Permissions - Student Loans - Third-Party Integrations - Transaction History - Workflow Management [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) ### Recognition No recognitions have been awarded to abcoa Deal Pack Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support abcoa Deal Pack Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details abcoa Deal Pack - By Advanced Business Computers of America - Located in United States - Founded in 1983 Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[4.79 (135)](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) vs [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)[4.65 (150)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/) $99/month Price Contact vendor for pricing 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/34553-96249/Frazer-Auto-Dealer-Software-vs-abcoa-Deal-Pack) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $50/month Price $25/month 4.3 Features 4.4 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[4.79 (135)](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,307)](https://www.capterra.com/p/120109/Xero/reviews/) $99/month Price $25/month 4.6 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/96249-120109/abcoa-Deal-Pack-vs-Xero) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $50/month Price $20/month 4.3 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[4.79 (135)](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) vs [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,564)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/) $99/month Price $1922/year 4.6 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/96249-212058/abcoa-Deal-Pack-vs-QuickBooks-Desktop-Pro) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $50/month Price $14/month 4.3 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[4.79 (135)](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) vs [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (711)](https://www.capterra.com/p/76/Intacct/reviews/) $99/month Price Contact vendor for pricing 4.6 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76-96249/Intacct-vs-abcoa-Deal-Pack) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) $50/month Price $31.1/month 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365) [abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[4.79 (135)](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) vs [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.44 (1,045)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) $99/month Price $235/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/96249-189398/abcoa-Deal-Pack-vs-QuickBooks-Online) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $50/month Price $7/year 4.3 Features 4.5 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM) [abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[4.79 (135)](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,659)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $99/month Price $2210/year 4.6 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/96249-174984/abcoa-Deal-Pack-vs-QuickBooks-Enterprise) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) $50/month Price Contact vendor for pricing 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-157279/NetSuite-vs-Dynamics-365)