# Compare Acumatica Cloud ERP vs shopVOX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Acumatica Cloud ERP and shopVOX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/96371-155218/Acumatica-Cloud-ERP-vs-shopVOX

---

# Acumatica Cloud ERP vs shopVOX Features and Cost Comparison

Last updated April 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Acumatica Cloud ERPshopVOX2/4 selected

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

[## Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [243 reviews](#user-reviews)

Positive

224

Neutral

14

Negative

5

[## shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

AC

Based on [243 reviews](#user-reviews)

Positive

226

Neutral

7

Negative

10

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## Summary

* * *

Key features rated by users

Features selected based on 2,721 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Order Fulfillment

4.4

Inventory Management

4.1

Shipping Labels

\--

Billing & Invoicing

4.3

Real-Time Data

4.5

\--%Fit

Not enough reviews

Feature ratings

Order Fulfillment

\--

Inventory Management

3.2

Shipping Labels

\--

Billing & Invoicing

4.4

Real-Time Data

5.0

User satisfaction

User satisfaction

4.4

User reviews[243](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.1

User satisfaction

4.6

User reviews[243](https://www.capterra.com/p/155218/shopVOX/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Acumatica is used by construction firms, distributors, manufacturers, professional services organizations, retailers, agricultural companies, and growing midmarket businesses.

Best for

Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops.

## User reviews

Pros & cons

SF

Stephen F.

ANZ Director - Client Success and Partnerships

> "It provides strong financial control, intuitive day to day usability, and the ability to adapt processes as the business..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086376)

SN

Sue N.

Construction Accountant Team Lead

> "Lack of dashboards and easy one centralized access for reporting with current version, some reports couldn’t accommodate..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086368)

EM

Ella M.

Business analyst

> "We’ve been able to automate daily processes and work close, improving accuracy, and efficiency, allowing our team to manage..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086819)

MW

Mariah W.

Accounting Manager

> "Limited Native reporting options, inventory replenishment challenges, workflow approvals require customization, user..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086397)

JR

John R.

Software development manager

> "We enjoy using aquatica both out of the box and as a platform for customization and backend to custom applications."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086313)

JG

James G.

COO

> "Implementation cost overages, needs lots of customization, poor online retail solutions, don’t like having to buy through a..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086311)

JT

Jess T.

VP

> "The streamlined automation it can bring to our business and having one source of truth for all financial information..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086269)

JS

Jelena S.

Business systems manager

> "We don’t believe that our VAR really understands fully how we run our of business and how best to support us, especially in..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086277)

BW

Ben W.

Director of hr and finance

> "The ability to quickly and easily create GIs that allow us to see current and relevant information."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086835)

MM

Monika M.

Controller

> "Not being able to do payroll for Canada including t4 filing and hr module"

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086976)

MW

Mariah W.

Accounting Manager

> "I enjoy the usability for core accounting processes and the opportunities for automation and integration with other systems"

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086397)

JR

John R.

Software development manager

> "Easy customizability leads to hard to profile performance problems, and an almost unusable report designer"

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086313)

AG

Alex G.

Chief Operating Officer

> "Acumatica helps us work more efficiently and effectively in accounting, finance, and inventory control."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086847)

TH

Tiffany H.

Accountant

> "Hard to design generic inquiries to get data if you do not have prior experience with tables as and databases. "

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086367)

PD

Petar D.

Developer

> "Flexible and highly customizable platform with strong cloud performance and real-time data visibility."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086307)

EM

Ella M.

Business analyst

> "The current deferred revenue functionality did not fit our business needs."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086819)

NC

Nabil C.

CONSULTING

> "What I like most about Acumatica Cloud ERP is its flexibility and scalability, offering a cloud-native platform with..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6480478)

AA

Amy A.

Controller

> "Out company structure was set up wrong and I have to do a lot of workarounds for Intercompany transactions"

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086272)

TL

TC L.

Manager

> "we are able to communicate to 3rd party application i.e Power Bi which establish details data analysis, and we are also..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6453653)

JG

James G.

COO

> "Overall I didn’t like the sales process having to work with a VAR and the Lee are a lot of ways to bleed cost."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086311)

TS

Tyler S.

Director of IT

> "Overall our experience has been extremely positive and we have seen a large growth in revenue as well as our ability to..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7085432)

KM

Katie M.

Senior Accountant

> "I am a newer customer/user, and reporting has been the biggest challenge for me so far."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086387)

TN

Tushar N.

Implementation Consultant

> "It's a powerful system that offers great flexibility and customization, which really helps in tailoring it to specific..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6533675)

BT

Braden T.

System Admin

> "Sometimes user feedback isn’t prioritized when considering new features."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086308)

TS

Tyler S.

Director of IT

> "What I like most about Acumatica ERP is the flexibility for it to adapt to our changing business needs."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7085432)

AH

AMANDA H.

Accounting Manager

> "Once a document is released it becomes uneditable."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086371)

OH

Orlando H.

Global IT Manager

> "THE ERP is really secure, and from an IT perspective, we don't have to allocate so many resources since the application is..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7085544)

VR

Verified Reviewer

President and COO

> "My biggest hang up with Acumatica ERP is the VAR partner model."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086319)

CO

Colleen O.

Accounting Supervisor

> "Velixo which is a Acumatica add on is an amazing tool that allows for flexibility on the fly."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086259)

CC

Carlos C.

Software engineer

> "The field service was not mature enough."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086363)

Dominic A.

Head of Analytics

> "The system has ultimately provided our business with improved real-time visibility, better automation capabilities, and the..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6809914)

LK

Leah K.

Project Assistant

> "At times, the simplistic design doesn't work in favor of faster and more efficient record keeping."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6759279)

CT

Chrisy T.

VP operations

> "Learning curve was pretty simple, reporting options and inventory management are exactly what we are looking for."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086349)

AL

Andrii L.

Senior consultant

> "Some regions in Europe are not supported, probably for accounting specific eligible there."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6673177)

RG

Ruth G.

IT Product Owner

> "The data use to validate processes is clear and simple to analyze as part of my role."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086901)

JT

Jess T.

VP

> "We are a newer customer so have no figured this out."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086269)

LB

Liz B.

Purchasing and Warehouse manager

> "It helps keep all of our products in one specific project."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086316)

PB

Peter B.

Web Developer

> "Things like getting logged out after a few minutes of inactivity, inability to change menu layout/sizing on some screens,..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6187517)

SF

Stephen F.

ANZ Director - Client Success and Partnerships

> "What we like most about Acumatica Cloud ERP is its flexibility and scalability without unnecessary complexity."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086376)

HB

HILDA B.

BUSSINES OPERATION MANAGER

> "WE HAVE USED ACUMATICA FOR 10 YEARS, IN GENERAL IT IS AN EXCELLENT ERP, HOWEVER, WE HAVE NOT BEEN ABLE TO USE IT 100%"

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6477604)

CG

CJ G.

Accounting and Human Resources Manager

> "Being able to make GIs and Dashboards really makes reporting simple"

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086383)

AL

Ash L.

Business Systems ERP Manager

> "Creating INstances & Tenants is a pain and Customization Projects having to put them in again is such a joke."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4957693)

CC

Carlos C.

Software engineer

> "So far we are transitioning but with the sandbox we have enjoyed the modern UI and disponibility."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086363)

GS

Gurpreet S.

Manager

> "The costs associated with licensing, implementation, customization, and maintenance can be significant."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4844583)

TS

Tyler S.

Director of IT

> "We have grown from a single-stream e-commerce business to a multi-channel retail distributor."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7085432)

JP

John P.

President

> "Instead, finding information requires a tedious search or running multiple reports on top of each other."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4913514)

TS

Tyler S.

Director of IT

> "Acumatica has allowed us to grow and scale with ease."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7085432)

AL

Ash L.

Business Systems ERP Manager

> "Everything seems very 1999 and not Modernized WYWG.Approvals & Maps is a disaster putting together - Nothing saves you have..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4957693)

AL

Andrii L.

Senior consultant

> "It has large variety of options to connect via API to different sources and has very efficient data exchange protocol."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6673177)

JP

John P.

President

> "One major issue is the lack of basic reporting features right out of the box."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4913514)

JL

Jeff L.

CTO

> "I like how we are able to integrate our internal systems into it."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086370)

NP

Natasha P.

Director if Finance

> "Accounting is not basic, so you will have most functions that Quick Books have(it's just more rigid and it's harder to..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4249600)

RW

Ryan W.

System Admin

> "The ability to customize Acumatica to fit our industry's workflow is a driving factor for why we chose them."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6620355)

LB

Liliane B.

Commercial assistant

> "This software is really very obsolete because there are many new software that do better than it and its features because..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___5027423)

WP

Will P.

CFO

> "The financials are helpful, and the reporting really benefits our team."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086348)

MH

Melissa H.

Office Manager

> "Slowness after time - GI screens take a long time to pull up all data when searching"

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4968750)

DB

Doreen B.

Controller

> "I like the accessibility of the software with it being cloud based."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086304)

JT

Jamine T.

Accountant

> "The credit receipts from Aspire do not sync over to Acumatica. "

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4912002)

AF

Alison F.

Project Analyst

> "We would love to be able to forecast from a subtask!"

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086276)

RW

Rich W.

CEO

> "CRM is terrible and requires significant user input to generate important data. "

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4964546)

CT

Chrisy T.

VP operations

> "The process of getting our current information in has been pretty easy."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086349)

RW

Rich W.

CEO

> "Manufacturing module is sold as robust but lacks several key features. "

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4964546)

MV

Morne V.

CFO

> "The business is very happy with the product including the mobile functionality."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086315)

NP

Natasha P.

Director if Finance

> "Hard to customize reports and forms on your own (if you aren't a developer).Lots of extra fields everywhere and..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4249600)

TH

Tony H.

CIS manager

> "I also like that it integrates well with many other software platforms."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7085632)

Abel A.

Agent

> "we are not able to provide information with great precision and these programs are very expensive"

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___5075212)

PB

Peter B.

Business Analyst

> "Acumatica has been a wonderful relief from an old legacy ERP system."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086810)

RW

Rich W.

CEO

> "The system was oversold and our management team is now suggesting we shift to a more prominent brand."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4964546)

KM

Katie M.

Senior Accountant

> "We have had a great experience so far in implementation. Although it’s taking longer to go-live than we had hoped, the..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086387)

JK

Janet K.

Financial Controller

> "Can't get basic financial statements. "

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6203414)

VP

Varsha P.

Business Analyst

> "Its been great and easy on a company full of people resisting change especially after a debacle since our last..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086268)

VW

Vernon W.

CFO

> "Very difficult to implement and costly the estimate was less than 25% of actual cost."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#SoftwareAdvice___5092124)

DH

David H.

Director of Finance

> "Really like how easy it is to use and how you can drill down when searching specific data."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086329)

NP

Natasha P.

Director if Finance

> "Each file opens in a different window/tab, so it's pretty hard to look through a bunch of photos from field techs, for..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4249600)

SO

Stephanie O.

Hr

> "I really like the payroll and project management portion. "

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086252)

DW

Doug W.

President

> "Horrible inventory control features."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4944472)

Dominic A.

Head of Analytics

> "The modern user interface and mobile access have been beneficial for the team, though the reporting capabilities could be..."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6809914)

DS

Danyel S.

Controller

> "Creating Reports is not easy."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___6252125)

JR

John R.

Software development manager

> "Mostly intuitive, interfaces and processes."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___7086313)

Becky F.

Software Developer

> "This module for fixed assets is insufficient."

[See full review](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#Capterra___4669404)

[View Reviews](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

AC

Angela C.

Project Manager

> "Overall my experience with shopVox is good. When learning to use the software it was intuitive on how to create a..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7133589)

SA

Seth A.

Partner

> "Without talking to us, he suspended our account and made us remove the code, all while sending emails in all caps..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

LM

Luc M.

Owner

> "The ability to combine jobs in a flexible way, having online proofs and quote approvals as well as the ability to do..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

SA

Seth A.

Partner

> "The biggest issue is shopvox WILL roll out new versions and features that don't work and haven't been adequately tested."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

EG

Emma G.

Graphic Designer

> "It is very convenient how eCommerce orders can be converted into sales orders."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792)

SA

Seth A.

Partner

> "I know SV seems like it's a great fit for a lot of people, BUT why would you want to lock yourself and your company..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

RS

Ryan S.

President

> "The quick conversion from a quote to sales order and invoicing if flawless."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413)

SA

Seth A.

Partner

> "He also said he'd monitor our IP to ensure we "never tried anything like that again", another lie."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

EG

Emma G.

Graphic Designer

> "I really like the eCommerce features and proofing system."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792)

CD

Christian D.

Managing Member

> "Lack of care for their customers, stuck in their own mindset of their way is the right way, not willing to change or..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526)

LM

Luc M.

Owner

> "Small shops can use what's only useful and relevant to them at the time and then start using additional features as..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

KC

Kamyrn C.

Administrative Assistant

> "ShopVOX isn't always very user-friendly when it comes to user error."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768)

KC

Kamyrn C.

Administrative Assistant

> "However, the support team at shopVOX more than makes up for its flaws."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768)

LJ

Lloyd J.

Principal

> "The cost associated with adding a second user to the system."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408)

LJ

Lloyd J.

Principal

> "The Application is easily integrated with our financial mangement tools offering simplified management reporting"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408)

SA

Seth A.

Partner

> "It's buggy"

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

RS

Ryan S.

President

> "With SV the look and feel of the software was a good start. Once we got into it we realized very quickly that it’s more..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413)

JK

Jeff K.

Owner

> "Haven't needed customer support which says a lot."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623231)

EK

Emily K.

Founder

> "Great customer service and support, awesome job and client management systems, great for invoicing, accepting payments,..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6305830)

SA

Seth A.

Partner

> "It's expensive"

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

GZ

Garann Z.

Ops Manager

> "User friendly, keeps track of everything needed to run the business smoothly from quoting to order entry to completing..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733)

CD

Christian D.

Managing Member

> "It is good software, not great... their customer support is horrid."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526)

JT

Joshua T.

Graphics Manager

> "ShopVox makes it very easy to create a new job, fill in what is being ordered, and it allows us to send the quote/sales..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

TR

Tom R.

director

> "To be more concrete, here are some things we are missing or don't like.- Custom PDFs are very limited, some information..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

EC

Edwin C.

Creative Director

> "ShopVOX has helped our shop automate and organize our projects in a way where everything flows and and doesn't get..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4944208)

JT

Joshua T.

Graphics Manager

> "I highly recommend they hire some quality UI/UX designers to do a complete overhaul because it is very painful to use..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

RS

Ron S.

President

> "Their on boarding and Live Chat support are great. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6837348)

AJ

Aundrea J.

Owner

> "That you are unable to use Zapier on all tiers."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761)

TS

Tracie S.

Bookkeeper

> "I like the live chat option that shopVOX offers."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6589857)

Bradley R.

Manager

> "I was told if I don’t like the increase to just leave and go find something else. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#GetApp___6285844)

DW

Darrin W.

President

> "I would definitely recommend it to other sign shop owners."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7134554)

KC

Kirsty C.

Creative Director

> "It can be a very difficult piece of software to navigate and the UI could do with some streamlining."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749)

JD

Jason D.

CEO

> "Reps have been helpful with helping set it up and us understanding it."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6815562)

KC

Kirsty C.

Creative Director

> "However, for most things it works for us...which is why the quoting system (a huge part of why we use it) is so..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749)

LM

Luc M.

Owner

> "All of them have great features but SV has the best all around package."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

AlD

Aurélie D.

Assistante commerciale

> "We had stopped for compatibility issues with French law. But we couldn't find a tool that was as efficient for either..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

GZ

Garann Z.

Ops Manager

> "ShopVOX has a huge helpful team that is there just a click away."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733)

TR

Tom R.

director

> "There are many features missing or not well-developed."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

VR

Verified Reviewer

CTO

> "After moving to this from other software, we have been pleased overall with the features."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6759405)

TR

Tom R.

director

> "It's a bug, that has not been fixed."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

KS

Katie S.

Sign Shop Manager

> "Their support team is fantastic and are always quick to help."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623224)

AlD

Aurélie D.

Assistante commerciale

> "Many functions are not translated into our language, which limits us the possibilities of use, especially for technical..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

DD

Donnie D.

Inventory Control & Purchasing Specialist

> "Multiple users are using Shopvox daily and with no issues. If someone does have an issue I'm able to get answers..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4494481)

TR

Tom R.

director

> "None of that has been updated for the last two years."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

JT

Joshua T.

Graphics Manager

> "I love how easy it is to start a new order and enter all the order information."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

MS

Marjorie S.

Accountant/IT Specialist

> "I personally HATE chat support but they are so good I use it whenever needed. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4788038)

JB

Jason B.

Salesman

> "The customer support is by far the best feature."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6066029)

AlD

Aurélie D.

Assistante commerciale

> "Some specific support requests take a long time to process"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

TL

Tim L.

Admin

> "It helps keep pricing consistent and is very easy to use"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6110095)

GF

Gary F.

Director of Operations

> "This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2207966)

AJ

Aundrea J.

Owner

> "We have not even officially began using all of the features but we are excited to begin in the near future."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761)

KB

Karl B.

president

> "to much feature makes a little to long to adapt for new employees"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2360350)

[View Reviews](https://www.capterra.com/p/155218/shopVOX/reviews/)

## User interface

4.43 (243)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)

4.58 (243)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Acumatica Cloud ERP

Top features

37/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/#features)

shopVOX

27/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/155218/shopVOX/#features)

### Recognition

Acumatica Cloud ERP is recognized as a top-rated tool in 2 Capterra Shortlist reports

shopVOX is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Acumatica Cloud ERP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

shopVOX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Acumatica Cloud ERP

-   By Acumatica
-   Located in United States
-   Founded in 2006

shopVOX

-   By TechVOX
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.43 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

vs

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Contact vendor for pricing

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4.3

Features

4.3

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/96371-190778/Acumatica-Cloud-ERP-vs-QuickBooks-Online)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

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Contact vendor for pricing

4.4

Features

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[View full comparison](https://www.capterra.com/compare/123794-155218/Fishbowl-vs-shopVOX)

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.43 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

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Price

$2210/year

4.3

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/96371-174984/Acumatica-Cloud-ERP-vs-QuickBooks-Enterprise)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

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Contact vendor for pricing

4.4

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-155218/NetSuite-vs-shopVOX)

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.43 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/96371-135757/Acumatica-Cloud-ERP-vs-NetSuite)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

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Price

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4.4

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-155218/Odoo-vs-shopVOX)

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.43 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

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4.3

Features

4.3

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/96371-120109/Acumatica-Cloud-ERP-vs-Xero)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

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Price

$49/month

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/134177-155218/MRPEasy-vs-shopVOX)

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.43 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

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Price

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4.3

Features

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4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/96371-212058/Acumatica-Cloud-ERP-vs-QuickBooks-Desktop-Pro)

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4.3

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4.3

Features

4.2

4.2

Ease of Use

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Features

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4.3

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