ClienTrax vs VitusVet: Which is a better fit?

Great features including full integration of radiographs. Robust tracking options, technical support is easy to contact and very responsive to correcting issues that may arise.

The only problem we have experienced is importing imaging and I think that is because we do not use their cloud services.

The client survey tool is also extremely useful. Additionally, the Merchant Services integration is a time save and a good value.

Support is rude unhelpful and always says its you system your network or something besides their software and its repeated unresolved issues that keep surfacing.

I find the product user friendly, I have been using it for 15 years, I find the service very friendly and helpful. Everything you need for vet business in one program.

The accounting portion within the program is a little weak.

My clients comment on how easy it is to make online appointments and I'm thrilled that it happens in real-time. The reminders and client communications are fully automated, set it up and forget it.

Clientrax for mobile and soon stand alone practice management system.

The texting feature is what I liked the most about this software. I love how easy it is to use and you can copy the messages and import or paste them into patient files.

I am sad that Vitusvet dropped the upload of x-ray images for the clients to view on their phone.

I find it fairly easy to use and our clients who use it, like it. The customer service team is very friendly and eager to help - which says a lot about a company.

Technical glitches are the most frustrating parts of VitusVet.

Overall, we are very happy with Vitus Vet. The software is so much more robust than what we use it for, but the features we use are great.

We are finding a high volume of communications going to spam that wasn't happening from our email. Medication can't be under $1.

This is great for appointment confirmations and reminders. It helps with compliance.

There is no way to to send a mass text to clients. The appointment requests do not correspond with what appointments slots are taken.