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Cloud-based sales and event management solution that enables businesses in hotel, gaming, restaurant and other industries to manage customer relationship, employee training and more.
For over 25 years, we've implemented our solution globally, tailoring each setup to suit the unique needs of your venue—whether it’s a lodge, B&B, or apartment. We specialize in venues of all sizes.
This is a best solution for any kind of sales and event management team.
The only confused moment that I have attained is during our tracking process.
I appreciate the ease of “DirectBook” to enable meetings, it’s like I have a secretary assisting me. Also allows us to manage tasks easier.
It was almost impossible to merge any contracts. Took months to sort out the problems.
Used this in my small management company and was super helpful in tracking leads and keeping clients information up to date.
The software is very slow and was difficulty to use on Hilton computers because of firewalls. Another major issue I had was the merging of contracts.
Very easy to use and best solution for sales team and banquet team.
System is user friendly, online support is efficient, top quality, helpful, patient and super friendly.
For a first time user it is difficult to make your way around the program. Customer service can be rude at times.
What I like most about the software is that its easy to use ,straight forward and with a strong focus on substantial direct cost savings.
If items are read it sometimes the system does not add it to stock on hand.I dislike it how you put people in management positions that can not do the job.
But I prefer to work with [sensitive content hidden] as she is always so friendly and willing to help. She definitely knows what she is doing and I always feel comfortable with her.
I get very frustrated with them because they do not listen to what we want. If I call and it is 1 of them that is answering I will rather wait to speak to someone else even if it takes a day.
The biggest advantage is that we can access it from anywhere. Support has been great and there seem to be less issues.
Can be a bit confusing at times, mostly with the stock takes.
Amadeus Sales & Event Management
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