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If you are a carrier, freight broker, messenger, courier, or dispatching service, your business can become more effective and save money with OnTime's delivery management software.
Onfleet customers range from multi-national couriers, retailers and distributors to on-demand delivery startups. Our customers deliver everything from food & beverages to parcels & pharmaceuticals.
The online portal has been a fabulous experience for my clients which encourages them to use it more often. Drivers found the transition extremely easy to adapt to.
Integration is a major problem, the API is restrictive.
The customer support is amazing!!! Learning the software can be challenging but, with their great support and training tools we've been able to run smoothly.
The order in which the route stops appear is a little confusing to program at first.
There are endless reports that you can get. We use this for dispatching driver's to calls and it has been outstanding.
After 5 months of trying to get this system functioning we had to abandon it.
It has many features that fit our project, customer service our support are very helpful, I can customize any module as I want, price modifier is the best. It was not difficult for integration.
When we wanted to modify (modernise) the ordering portal, we could not. We were told there is no tracking number confirmation API.
On fleet has been a huge help to my business. It's robust, yet easy to use and the customer service is fantastic.
We are very worry that we can loose clients if we face again the block out mentioned before. Thanks that we could see we got a sales in our account we could respond.
Fantastic product, super nice support and always available, helped us get going quickly, saved our company.
It lags a bit, there was a few time i input my clients info but comes time maybe there was a glitch in the program, their scheduled delivery never showed up onfleet and caused a bit of a commotion.
This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time.
The amount of phone calls from customer to sales and from sales to the logistics desk have virtually disappeared.
Onfleet is a fantastic program that has not only improved the routing of our drivers, but it allows us to be more accurate when making deliveries so our on-time rates have improved.
That is really the only complaint that we have and it is a big one for us.
Sonja J.: Hi, my name is Sonja. I am reviewing Onfleet today and I would give it a four out of five. I'm a customer support lead, and for more reviews like this, click the link below. Before using Onfleet, we actually weren't using any service at all, any software. We were monitoring our drivers and the routes that they were going manually. And then we found Onfleet and it really helped us out on our day-to-day. We decided to use Onfleet because it helped us monitor all of our drivers and where they were located in the routes, and it also helped us contact each driver and know their exact location. Setting up Onfleet was super easy for everyone on the team. We were able to jump right in and onboard all of our drivers super easily. One recommendation I would have for anybody who is looking into using the software of Onfleet is to make sure that when you are uploading all of the numbers for the drivers, that if you're adding any repeat numbers that you make sure to delete the old. Because it'll send information to a driver that could be in the system still, multiple times.
OnTime 360
Onfleet
Top FeaturesOnTime 360
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