Bloomerang vs DonorSnap: Which is a better fit?

Jennry R.: Hi, my name is Jenny. I'm director of Donor Relations. I would give Bloomerang a five out of five, and for more reviews like this, click below. Before we adopted Bloomerang, we were using a software that did not show a timeline. It was very difficult in donor relations to not be able to see what our giving history and interactions were with a donor year over year. It was not user-friendly for creating reports. It was just hard to pull information about individuals. We decided to go with Bloomerang because it does show a very clear timeline very easily. It's a very user-friendly system. People don't need a lot of training in order to know how to use it and it is much easier to do reports and much easier to see the relationships that exists among our constituents. We adopted Bloomerang seven years ago. It's honestly a little bit hard to remember what it was like to get started. I do remember that we adopted it right after we were completing an auction. Bloomerang really made it pretty easy for us. I don't remember that it was a particularly difficult process to be onboarded with Bloomerang. Then we were just good to go as soon as the new fiscal year started. We shifted over entirely to Bloomerang. Anybody who's thinking about Bloomerang, I would encourage you to call some of the Bloomerang references and just really talk to people about the experiences that they've had. I would also encourage you, if you're going to purchase Bloomerang, to go ahead and pay for the phone support. The technical support at Bloomerang is absolutely what I love the most about Bloomerang. They are nice, they are helpful, and they will stay with me as long as I need them to help me figure out whatever situation I have that I need their help with. This could be in creating reports or cleaning up individuals, how to send a particular kind of communication. They are super, super helpful. So for that, that is why I give Bloomerang a five out of five, just being able to call and speak to somebody who can help me solve my problems.

Tara: I'm Tara. I'm an executive director for a nonprofit, and I give DonorSnap a five star rating. For more information, click the link below. Before DonorSnap, I used Raiser's Edge, which is like the Cadillac of donor databases. And unfortunately, as expensive as it was, it was just not user-friendly. I never received the support or training that I needed. And being a small nonprofit, I just needed something that worked, did the job, and didn't cost a lot of money. DonorSnap did all those things for me, plus provided fantastic customer support. I chose DonorSnap for my donor database because it was affordable. It provided all the functionality that I needed as a professional fundraiser. Using special reports, I could generate content, thank you letters, live month reports, everything a fundraiser needs to operate efficiently. But also, because they really had personal one-on-one customer support. Whenever I needed it, they were just a phone call or an email away. Plus they have a fantastic database of videos and content to help me through new tasks, and they're always improving. So every year, they roll out some kind of new platform or opportunity that makes my job easier every day. Getting started with DonorSnap was super easy. I simply took the existing data that I had and was given a process and a personal person to walk through the process with me. It was truly very simple. It didn't take more than a couple of days, and they were able to customize the database for my personal needs and my nonprofit's needs. My advice is if you're considering getting DonorSnap, don't wait another minute. Walk, don't run. If you need something affordable, you need something that's going to improve your efficiency as a fundraiser and improve your ability to communicate easily with your donors, this is all you need. Don't look anywhere else.