# Compare DonorSnap vs Bonterra EveryAction 2026 | Capterra > Unsure of what to choose? Check Capterra to compare DonorSnap and Bonterra EveryAction based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/97513-142421/DonorSnap-vs-Bonterra-Development-Digital --- # DonorSnap vs Bonterra EveryAction Features and Cost Comparison Last updated May 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DonorSnapBonterra EveryAction2/4 selected [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.4 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) [## DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting Price $50.00/month Value-for-Money 4.8 Functionality 4.3 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment BJ HP TL Based on [414 reviews](#user-reviews) Positive 389 Neutral 19 Negative 6 [## Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.4 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment Based on [156 reviews](#user-reviews) Positive 140 Neutral 5 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,672 reviews from donation management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit Not enough reviews Feature ratings Donation Tracking 4.9 Online Giving 4.6 Credit Card Processing 5.0 For Nonprofits 4.8 Payment Processing 4.6 76%Fit Feature ratings Donation Tracking 4.3 Online Giving 3.8 Credit Card Processing 3.9 For Nonprofits 4.2 Payment Processing 4.2 User satisfaction User satisfaction 4.6 User reviews[414](https://www.capterra.com/p/97513/DonorSnap/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.8 Customer support 4.8 User satisfaction 4.4 User reviews[156](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.2 Customer support 4.1 Price starts from Price starts from $50Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for DonorSnap is great for nonprofits who want an easy-to-use system at an affordable price point. DonorSnap is ready to use out of the box but can be easily customized for nonprofits with unique needs. Best for Nonprofits that raise $1 million and more without doing more work, and perform targeted, personalized, multi-channel outreach. ## User reviews Pros & cons BJ Bob J. Treasurer and Technology Manager > "The On-Line donations interface with our website works great and we have very few issues with on-line donations getting imported directly into the Donorsnap donor..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017) EN Ellen N. Office Administrator > "The app’s layout is inefficient: when working in Notes and Contacts simultaneously, I must close and save one to continue using the other." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7139218) HP Hillary P. Administrator > "DonorSnap is a comprehensive CRM that makes it easy for me to track donations, send thank you/tax letters and emails, interactions with donors and patrons- all of the..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867) BJ Bob J. Treasurer and Technology Manager > "The mass email option works, but does not have as much flexibility as we would sometimes prefer when trying to import documents or format a mass email." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017) TL Teresa L. Grant Manager > "I have experience with two other cloud-based donor management systems from other organizations I work with and have found DonorSnap to be the most user-friendly,..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7012215) CB Christine B. Office Manager > "The only con is that reports can't have a customizable header that specifies exactly what the report contains --- it would be nice to see at a glance what the report is..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008848) MBM Mary Beth M. Development Director > "The flexibility and customization are fantastic—I can add fields to most screens, which makes it much easier to capture and manage information in our supporter database." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549) YS Yvette S. Executive Administrator > "When printing donor list for mailing even those that are marked in their accounts as no mailing still come up and having to sort through all of those is time consuming." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551550) CR Carole R. Donor Relations and Development Manager > "I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one person shops." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095) SS Stephanie S. Office Manager > "I think it's a donation report does not have an option for a contact ipk, only a donation ipk." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853) EB Erin B. Office Coordinator > "The user-friendly adaptability features for customization make the database extremely useful for our organization." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317) JB Jeanette B. Development Associate > "I sometimes struggle with pulling the information I need from reports." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009624) MS Marlies S. President > "the reports are also great and easy to generate. As a non-for-profit cat rescue our donors are what keeps our organization going and DS makes it so easy to stay on top of..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113) SH Shari H. Development Coordinator > "Support is not as frequent as I always need" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008808) SL Suzanne L. Executive Director > "They've added some peripheral systems such as AuctionSnap and EventSnap which complement the functionality." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347) JB Jan B. Administrative Director > "The only "con" in my experience is that I'm very part-time, and don't have as much time as I would like for the wonderful training they offer." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435) GW Gabriel W. Programs and Digital Specialist > "Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap option that will..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137872) CM Cindy M. Director of Resource Development > "I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745779) CR Carole R. Donor Relations and Development Manager > "I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095) GH Greg H. President > "email system is a bit cumbersome to use at times." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551426) AG Apryl G. Office Supervisor > "We use DonorSnap almost daily, so a good database is necessary for keeping our records." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137343) KF Keith F. Treasurer > "Some of the functionality is a little hard to get use to." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270) GR Grace R. Director > "We were up and running with this database very quickly - the onboarding time was much shorter than competitors, and both learning resources and support have been great..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412) PY Peter Y. Board Member > "It is also possible that I have not tried enough, or asked the correct questions." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957) BR Brigid R. Executive Director > "The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and thus need a..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137367) RS Roland S. IT Support - Web Support > "There are a few flags in the database (i.e. Bill Me) which are not exposed to be used in the DataMinerPlatinum for custom reports. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3804776) PY Peter Y. Board Member > "Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957) MF Marlene F. Foundation Administrator > "I feel like integration would/could cause problems with certain things, like restricted donations, in-kind and automatic monthly donations." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3624836) NR Naama R. Director of Operations > "We have had the BEST experiences with customer service! If I need a specific report and am not sure how to go about it, within minutes I get a video tutorial or an email..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744413) WK Wendy K. Director > "It is also feels laborious to go through all the steps to send email acknowledgements in cases where I only have one or two at a time." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547454) MW Meredith W. Donor and Volunteer Engagement Manager > "Great and speedy customer support, easy to use, lots of useful tutorials available, and the integration with QuickBooks is a plus." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137281) BM Bruce M. Treasurer > "The donation forms are clunky and difficult to use. If everything in the background is either not there, or not listed properly, it doesn't work." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4562524) MW Melinda W. Book keeping > "The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second!" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972) MS Marj S. President > "Some of the set up for online forms or reports can be a bit daunting." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546618) EB Erin B. Office Coordinator > "The more I am in the system the more I learn about making it work for our organization and best practices." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317) MF Matthew F. Executive Director/ Single Pitch Rock Climbing Guide > "The tech help is via email only, so you cannot get an immediate answer, but at the same time, this is how they keep their overhead low and pass the savings onto the..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3212376) MS Marlies S. President > "years later she is thrilled we signed on because she is able to run many reports she needs for her purposes." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113) DL Deb L. Volunteer > "I would be entering information and then need to see something all the way on the end of the right side but I couldn't just "get there." " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547725) AJ Allison J. Director of Philanthropy > "If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough!" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008903) LP Leslie P. Library Director > "Creating reports is a little tricky, but I suspect this is due to lack of practice." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546763) KB Katie B. Executive Director > "It also allows us to generate thank you letters for all donors." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009371) JB Jennifer B. Administrative Assistant > "Knowing how to create the exact report you need can be complicated at times. If you don't know a certain report exists, it can be time consuming and confusing to create..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3320426) SS Stephanie S. Office Manager > "Highly recommend. Because of the excellent customer service and customization of the crm overall we have been able to adapt Donor Snap to fit several different iterations..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853) AD Alexis D. Donor Relations Administrator > "For example, if I wanted to print out a report for one person and how many in-kind donations they made in the last year, there is no way to do that." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3199190) MBM Mary Beth M. Development Director > "I’ve been using DonorSnap since starting my current position four years ago. While I’ve worked with many other CRMs, DonorSnap’s training and Help website are by far the..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549) RB Riley B. Donor Relations Manager > "Just the general look turns me off a bit but the cost and use keeps us here." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4592871) DB Debbie B. Director of Advancement > "It covers the basics and leaves room to grow and I look forward to using more of Donor Snap's capacity." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803) TP Tara P. Executive Director > "I don't like the providers they've used for things like donation buttons, etc. But again that isn't their true line of work, so not a big problem for me." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154) KF Keith F. Treasurer > "This gives us an easy way to track our donations using our own donation type names and accounting numbers." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270) CF Christine F. Executive Director > "Hard to understand how to set up queries. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547100) MBM Mary Beth M. Development Director > "The videos and support materials make onboarding new staff so much easier and greatly reduce the need for additional training." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549) CA Cory A. Finance Manager > "Also, we'd love use DS for ALL our contact management but it doesn't seem to work that way for us right now. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3384671) DS Donna S. Executive Director > "I find Donorsnap easy to use; it is a quick program that allows us to maintain all our records in one place, keeping track for Donor thank you letters and all tax..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744451) NS Nancy S. Director > "There are many terms and options that I still do not fully understand unless one of them happens to cause me an issue and I need to call Support for help. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3385440) HP Hillary P. Administrator > "I appreciate that we can have multiple team member profiles to be able to maintain this crm. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867) SV Susan V. Foundation Director > "I find that pulling mailing lists with certain restrictions can be a bit confusing. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205389) JB Jan B. Administrative Director > "I also would like to compliment the ready responsiveness of the team at the company. Although they and my organization are on opposite sides of the country, I can get a..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435) KC Kim C. Executive Director > "For what we needed it for, the import/export was very complicated and had lots of bugs." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2896232) RT Ronnie T. CEO > "DonorSnap gave our organization a way to reach out to current, past, and potential donors without wasting time, money, or effort on fruitless ventures." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6506629) AC Annette C. Executive Director > "There are some features that I wish were better. When I am putting in a memorial donation and need to add a person's name..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3506022) DB Debbie B. Director of Advancement > "I am a 40+year Fund Development professional using both Raiser's Edge (25 years) and Salesforce and I have to say I have been pleasantly surprised with Donor Snap." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803) TP Tara P. Executive Director > "I could not have afforded a traditional database when we started, but I would still need switch over to Blackbaud or any other CRM." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154) BD Becca D. Sr Director of Operations and Stewardship > "I've worked with a few larger databases that have a lot of additional features/customizations (and are more expensive!) and I think DonorSearch works just as well." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551481) EC Emma C. Donor Relations & Program Coordinator > "It can be hard if you need to train a new user very quickly, and can be frustrating as you're learning to use the software. Once you know, you know-- but getting there..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3198362) MW Melinda W. Book keeping > "It is also so easy to create specific reports & donor gifts if they want a quick update." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972) WS Wil S. Executive Director > "For an all-volunteer organization with most volunteers not being computer/software literate, it has been challenging at times." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3325225) SL Suzanne L. Executive Director > "Value for the money, rapid customer support and functionality." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347) LG Linda G. Administrative Assistant > "Mass email functionality is not as robust as I would like." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205122) CH Carrie H. Operations Manager > "I love the training they offer. And also the customer service is something I compare all other products to, I normally have an e-mail answer within 5 min." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551562) KJ Karen J. consultant > "Also, when we use the responsive forms sometimes DonorSnap doesn't recognize the patron as already having a record in the system and duplicates have occurred." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633788) JB Jan B. Administrative Director > "There have been many hands in our database, and when we switched to DonorSnap from a different application, it was wonderful how much easier it was to better organize and..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435) AC Angela C. President > "It's not possible to do a simple update for a select group of people. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436) GR Grace R. Director > "Easy to learn, excellent online tech and training support, great reporting which leads to better customized and segmented appeals, easy form building, and very useful..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412) CK Cass K. Executive Director > "There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2652158) KA Kara A. Program Manager > "Our organization's overall experience with DonorSnap has been extremely positive and we are very happy with how everything functions and how support assists us when we..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744449) AC Angela C. President > "The event planning portion is not what I need it to be." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436) PY Peter Y. Board Member > "I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957) DD Dan D. Retired > "Having to integrate with only GoEmerchant is limiting." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3200618) BG Bryana G. Office Manager and Executive Assistant > "Best system to use for our non-profit organization." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137274) KC Kim C. Executive Director > "Anytime we needed help we were referred to a video that was just as confusing. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2896232) [View Reviews](https://www.capterra.com/p/97513/DonorSnap/reviews/) ZT Zachary T. Data Manager > "EveryAction has been instrumental in helping our organization build and engage our grassroots network, enabling us to collect and contact..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820120) KB Kim B. Development and Operations Manager > "It doesn't have a lot of the design capabilities that Salsa did, which makes it a lot harder to design forms and emails." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820259) AL Alayna L. Assistant Director > "The thing I like most about EA is that I can see both payments and client relationships as well as use for a email campaign manager." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820312) SM Shannon M. Chief Development Officer > "My only complaint is around customer service and the availability/reachability of tech support. If those two functions could be improved, EA..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820114) EB Elizabeth B. Digital Communications Manager > "I like that EveryAction is a great all in one platform for nonprofit outreach, member relationships, fundraising, and advocacy." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820237) AF Aerin F. data coordinator > "Some parts of the interface felt outdated and unintuitive, particularly when navigating between modules." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6829799) TC Tara C. Development Coordinator > "While I love learning new tech and keeping up with the latest in CRM, I wish this somehow had anything to do with my workflow" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6825852) MW Margo W. Director of Development > "Our onboarding was challenging, and we did not get the support or training that was expected when we signed up. While you can reach support,..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6830863) EH Emily H. Program Manager > "It integrates with our project management system seamlessly by assigning each new applicant that comes through our system, a unique code that..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6187413) AL Alayna L. Assistant Director > "I just think that the system is not as user friendly as it could be, and it is hard to find a handy step-by-step guide for getting the most..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820312) WI Wilhelmina I. Administrative Assistant > "Bonterra Development + Digital (formerly EveryAction) has made managing our records of pledge signers, donors, and our outreach missions..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6069812) EB Elizabeth B. Digital Communications Manager > "It's also difficult getting support online from other users on Reddit." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820237) TH Tasha H. Regional Director > "I like that I can set up events , sign volunteers up for events, set up one on one meetings, and keep track of my volunteers." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6070758) EH Emily H. Program Manager > "I wish EveryAction had the ability to apply logic to questions when building forms. Because the forms do not, we've had to use other form..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6187413) WI Wilhelmina I. Administrative Assistant > "The database also allows for pulling contact information for targeted emails and mail lists very easily, which we use daily." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6069812) EK Elizabeth K. Executive Director > "days later we still have a few specific large issues and cannot get anyone who knows anything on the phone. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6594742) KB Kim B. Development and Operations Manager > "The automations are nice (when they work)." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820259) KB Kim B. Development and Operations Manager > "It's not very user friendly and it's not easy to find things/things are not where you would think that they are." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820259) WP Wanda P. volunteer > "Also works VERY well to let us send out alerts people can click on and generate an email to their representative." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) JI Jeff I. Business Membership Specialist > "The search box is horrible." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820184) SF Susan F. Communications Facilitator > "I find the color options and organization tools very effective for reader response to our emails." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) AS Averi S. Co-coordinator social media > "The emails won’t send with tracking links but the software doesn’t identify which link is the culprit." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6060220) TC Tara C. Development Coordinator > "Very detailed and helpful." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6825852) VR Verified Reviewer Director of Development > "Lastly, they charged us $300 for text functionality that didn't go live until 6 months into the contract. And when I asked for a refund,..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#GetApp___6223078) SF Susan F. Communications Facilitator > "We have been able to put our many emails both weekly, bi weekly and monthly. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) KB Kim B. Development and Operations Manager > "Frustrating." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820259) EH Emily H. Program Manager > "EveryAction has given our organization a polished and professional look to our outreach and communication." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6187413) JI Jeff I. Business Membership Specialist > "Very poor." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6820184) SH Sara H. Senior Development Manager > "We have doubled our online giving revenue and grown our email file by a third in a year and a half!" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6037109) WP Wanda P. volunteer > "Positioning graphics so that you get consistent spacing is difficult. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) SF Susan F. Communications Facilitator > "This helps keep our responses positive and limits communicating with others." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) WP Wanda P. volunteer > "help" included in the product is minimal and uses terminology without explaining it, which makes it hard to learn/teach." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) HH Heejin H. program assistant > "It has the capabilities to manage, process, and download large volumes of donors and contacts." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3616455) LG Lindsay G. Deputy Director > "They use alternative descriptions of common industry terms and it complicates learning the system at first." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6070708) LF Linda F. Faith Count Organizer > "This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3584698) EK Elizabeth K. Executive Director > "Poor customer support." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6594742) LW LauraDenise W. Database Manager > "The help support team is always very responsive and helpful and ready to teach our admins how to better use the tools available." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6078789) WP Wanda P. volunteer > "There is ZERO help explaining how to prepare and position images, so it's all trial-by-error. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) DG Debby G. Marketing Director > "It works perfect for our client database." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6272712) VR Verified Reviewer Executive Director > "The support quality has decreased, along with development growth as most of their long term technical folks were terminated." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6099215) VR Verified Reviewer Executive Director > "The UI is attractive, easy enough to use and figure most things out even if you have not previously used the product." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6099215) DG Debby G. Marketing Director > "Difficult to create reports." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6272712) WP Wanda P. volunteer > "Provides good function and has lots of features. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6049680) TW Tia W. Operations Manager > "Profiles for organizations are not very robust - no field for website and the primary contact field does not have much functionality ie." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3009630) Gail A. Administrative Asst / Online Store Manager > "It will alleviate other processes used in the past and provide all our records and information in one centralized location" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3593862) MG Megan G. Digital Account Coordinator > "I have found that some of the data points in reporting are wrong and that does make my job harder because then I have to track down the..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3353680) EB Ellen B. Communications Director > "It has all the features I need in a software for our organization including a member database, the ability to write newsletters, create..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3258051) JD JohnCarl D. Director of Communications & Program Development > "Ensure you develop a standard of practice for data collection and management that is uniform from the beginning, with supporting documentation..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2731696) AA Alhassan A. Research Coordinator > "Suited for both online giving, live event donations, and recurring giving management, I am glad to say that EveryAction provides a well..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2977955) LG LaVita G. Development Associate > "I don't like having to reset default commands every time I download gift details." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3025764) MD Mike D. Development Director > "EveryAction is a great set of tools that has allowed us to up our game on email, segmentation, donor tracking, reporting and much more. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2906353) JR Jhosse R. Manager of Individual Giving > "Transferring our historical data from our previous CRM to every action was difficult." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3021287) AC Andrew C. Senior Field Organizer > "How clear cut and concise the site is to navigate" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6060250) KC Karla C. Director of Engagement > "Integration of the CRM database behind the Every Action tools with other databases is challenging to set up and manage and requires a lot of..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2845967) SF Susan F. Communications Facilitator > "Overall, our users like the emails and generally respond. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) MD Mike D. Development Director > "The events and social media match tools have never quite lived up to their promise. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2906353) SK Soncey K. Operations Manager > "Ease of use and their reporting features are the best" [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6060485) JD JohnCarl D. Director of Communications & Program Development > "For those coming into EveryAction from outside of the organization utilizing it, and with no experience on the platform, it can be challenging..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2731696) SL Stephanie L. Development Associate > "Last year, we only used the software to track contributions and donors, but now we are able to help create plans for individual donors and..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3258129) JP Janae P. Managing Director of Programs > "There's also not a way to quickly merge duplicates -- it does have a dupe finding tool, but each merge takes an inordinantly long time." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2838339) KT Kelli T. Lead Organizer > "What I like most about EveryAction is the ease in adding new contacts/volunteers to the system, and being able to track their data in an easy..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3249177) JD JohnCarl D. Director of Communications & Program Development > "As much as I love EveryAction, I feel I'm not able to effectively utilize all of the functionality or necessarily have the time and resources..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2731696) SF Susan F. Communications Facilitator > "It is easy to understand the new features, as well. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___6056617) AJ Angela J. Outreach Coordinator > "The user interface can be cumbersome as it is not very intuitive and often need to review notes or look for help." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2769288) HM Hillary M. Social Media Director > "EveryAction is a great tool that integrates well with all all aspects of digital engagement, from Facebook ads to list building." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3245419) KB Katie B. Managing Director > "I wish there were more help documents - I frequently have questions that feel like they should have a help document already and it just..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2813911) VR Verified Reviewer Senior Organizing Manager > "The functionality/ features offered are really helpful and extremely versatile - we use EveryAction as our volunteer management base as well..." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___3341814) CC Catherine C. Director of Development & Communications > "Not like other companies where the reps disappear." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2813770) AA Alhassan A. Research Coordinator > "Everyaction provides a wide ranging assortment of complementary services that allow for effective management of fundraising campaigns." [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2977955) MH Marcia H. Development Director > "Sometimes its a bit overwhelming. " [See full review](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#Capterra___2731813) [View Reviews](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) ## User interface 4.59 (414) 4.43 (156) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important DonorSnap Top features 42/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Attendance Management - Campaign Management - Campaign Planning - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Donation Tracking - Donor Management - Email Management - Email Marketing - Email Templates - Event Management - Event Ticketing - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Grant Management - Historical Trend Analysis - Mobile Access - Mobile Giving - Multi-Channel Communication - Online Giving - Payment Processing - Personalization - Pledge Management - Receipt Management - Recurring Giving - Recurring/Subscription Billing - Registration Management - Reporting/Analytics - Summary Reports - Third-Party Integrations - Volunteer Management [See all features](https://www.capterra.com/p/97513/DonorSnap/#features) Bonterra EveryAction 40/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Attendance Management - Campaign Management - Campaign Planning - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Donation Tracking - Donor Management - Email Management - Email Marketing - Email Templates - Event Management - Event Ticketing - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Grant Management - Historical Trend Analysis - Mobile Access - Mobile Giving - Multi-Channel Communication - Online Giving - Payment Processing - Personalization - Pledge Management - Receipt Management - Recurring Giving - Recurring/Subscription Billing - Registration Management - Reporting/Analytics - Summary Reports - Third-Party Integrations - Volunteer Management [See all features](https://www.capterra.com/p/142421/Bonterra-Development-Digital/#features) ### Recognition DonorSnap is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value NonprofitSoftware (2026)  Best Value NonprofitSoftware (2025)  Best Value NonprofitSoftware (2023)  Bonterra EveryAction is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support DonorSnap Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Bonterra EveryAction Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DonorSnap - By DonorSnap - Located in United States - Founded in 2007 Bonterra EveryAction - By Bonterra - Located in United States - Founded in 2014 ## Popular Comparisons [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $50/month Price $119/month 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-97513/DonorPerfect-Fundraising-Software-vs-DonorSnap) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.43 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Contact vendor for pricing Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-142421/DonorPerfect-Fundraising-Software-vs-Bonterra-Development-Digital) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $50/month Price $0/month 4.3 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/97513-156860/DonorSnap-vs-Donorbox) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.43 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) Contact vendor for pricing Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142421-172048/Bonterra-Development-Digital-vs-Givebutter) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $50/month Price $125/month 4.3 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/97513-131207/DonorSnap-vs-Bloomerang) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.43 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Contact vendor for pricing Price $99/month 4.2 Features 4.2 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-142421/NeonCRM-vs-Bonterra-Development-Digital) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $50/month Price $99/month 4.3 Features 4.2 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.43 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Contact vendor for pricing Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-142421/Bloomerang-vs-Bonterra-Development-Digital) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[4.75 (316)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/) $50/month Price $45/month 4.3 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/97513-123954/DonorSnap-vs-Little-Green-Light) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.43 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-142421/Bonterra-Guided-Fundraising-vs-Bonterra-Development-Digital) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/) $50/month Price $125/month 4.3 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/97513-136488/DonorSnap-vs-Flipcause) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[4.43 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) vs [MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/) Contact vendor for pricing Price $167/month 4.2 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/142421-203848/Bonterra-Development-Digital-vs-MonkeyPod)