# Compare DonorSnap vs OneCause 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DonorSnap and OneCause based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/97513-145329/DonorSnap-vs-Fundraising-Software

---

# DonorSnap vs OneCause Features and Cost Comparison

Last updated May 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DonorSnapOneCause2/4 selected

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

[## DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.8

Functionality

4.3

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

BJ

HP

TL

Based on [414 reviews](#user-reviews)

Positive

389

Neutral

19

Negative

6

[## OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

AS

Based on [379 reviews](#user-reviews)

Positive

366

Neutral

8

Negative

5

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,492 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Credit Card Processing

5.0

For Nonprofits

4.8

Electronic Payments

\--

Accounting

\--

Member Database

4.6

63%Fit

Missing features

Not enough reviews

Feature ratings

Credit Card Processing

4.4

For Nonprofits

4.6

Electronic Payments

4.6

Accounting

\--

Member Database

NA

User satisfaction

User satisfaction

4.6

User reviews[414](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.8

Customer support

4.8

User satisfaction

4.7

User reviews[379](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$50Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

DonorSnap is great for nonprofits who want an easy-to-use system at an affordable price point. DonorSnap is ready to use out of the box but can be easily customized for nonprofits with unique needs.

Best for

OneCause has helped more than 14,000 nonprofits raise $8B for their causes. We support organizations of any size and offer various packages to meet their specific needs and budgets.

## User reviews

Pros & cons

BJ

Bob J.

Treasurer and Technology Manager

> "The On-Line donations interface with our website works great and we have very few issues with on-line donations getting imported directly into the Donorsnap donor..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017)

EN

Ellen N.

Office Administrator

> "The app’s layout is inefficient: when working in Notes and Contacts simultaneously, I must close and save one to continue using the other."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7139218)

HP

Hillary P.

Administrator

> "DonorSnap is a comprehensive CRM that makes it easy for me to track donations, send thank you/tax letters and emails, interactions with donors and patrons- all of the..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867)

BJ

Bob J.

Treasurer and Technology Manager

> "The mass email option works, but does not have as much flexibility as we would sometimes prefer when trying to import documents or format a mass email."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017)

TL

Teresa L.

Grant Manager

> "I have experience with two other cloud-based donor management systems from other organizations I work with and have found DonorSnap to be the most user-friendly,..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7012215)

CB

Christine B.

Office Manager

> "The only con is that reports can't have a customizable header that specifies exactly what the report contains --- it would be nice to see at a glance what the report is..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008848)

MBM

Mary Beth M.

Development Director

> "The flexibility and customization are fantastic—I can add fields to most screens, which makes it much easier to capture and manage information in our supporter database."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549)

YS

Yvette S.

Executive Administrator

> "When printing donor list for mailing even those that are marked in their accounts as no mailing still come up and having to sort through all of those is time consuming."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551550)

CR

Carole R.

Donor Relations and Development Manager

> "I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one person shops."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095)

SS

Stephanie S.

Office Manager

> "I think it's a donation report does not have an option for a contact ipk, only a donation ipk."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853)

EB

Erin B.

Office Coordinator

> "The user-friendly adaptability features for customization make the database extremely useful for our organization."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317)

JB

Jeanette B.

Development Associate

> "I sometimes struggle with pulling the information I need from reports."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009624)

MS

Marlies S.

President

> "the reports are also great and easy to generate. As a non-for-profit cat rescue our donors are what keeps our organization going and DS makes it so easy to stay on top of..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113)

SH

Shari H.

Development Coordinator

> "Support is not as frequent as I always need"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008808)

SL

Suzanne L.

Executive Director

> "They've added some peripheral systems such as AuctionSnap and EventSnap which complement the functionality."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347)

JB

Jan B.

Administrative Director

> "The only "con" in my experience is that I'm very part-time, and don't have as much time as I would like for the wonderful training they offer."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435)

GW

Gabriel W.

Programs and Digital Specialist

> "Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap option that will..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137872)

CM

Cindy M.

Director of Resource Development

> "I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745779)

CR

Carole R.

Donor Relations and Development Manager

> "I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095)

GH

Greg H.

President

> "email system is a bit cumbersome to use at times."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551426)

AG

Apryl G.

Office Supervisor

> "We use DonorSnap almost daily, so a good database is necessary for keeping our records."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137343)

KF

Keith F.

Treasurer

> "Some of the functionality is a little hard to get use to."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270)

GR

Grace R.

Director

> "We were up and running with this database very quickly - the onboarding time was much shorter than competitors, and both learning resources and support have been great..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412)

PY

Peter Y.

Board Member

> "It is also possible that I have not tried enough, or asked the correct questions."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957)

BR

Brigid R.

Executive Director

> "The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and thus need a..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137367)

RS

Roland S.

IT Support - Web Support

> "There are a few flags in the database (i.e. Bill Me) which are not exposed to be used in the DataMinerPlatinum for custom reports. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3804776)

PY

Peter Y.

Board Member

> "Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957)

MF

Marlene F.

Foundation Administrator

> "I feel like integration would/could cause problems with certain things, like restricted donations, in-kind and automatic monthly donations."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3624836)

NR

Naama R.

Director of Operations

> "We have had the BEST experiences with customer service! If I need a specific report and am not sure how to go about it, within minutes I get a video tutorial or an email..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744413)

WK

Wendy K.

Director

> "It is also feels laborious to go through all the steps to send email acknowledgements in cases where I only have one or two at a time."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547454)

MW

Meredith W.

Donor and Volunteer Engagement Manager

> "Great and speedy customer support, easy to use, lots of useful tutorials available, and the integration with QuickBooks is a plus."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137281)

BM

Bruce M.

Treasurer

> "The donation forms are clunky and difficult to use. If everything in the background is either not there, or not listed properly, it doesn't work."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4562524)

MW

Melinda W.

Book keeping

> "The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second!"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972)

MS

Marj S.

President

> "Some of the set up for online forms or reports can be a bit daunting."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546618)

EB

Erin B.

Office Coordinator

> "The more I am in the system the more I learn about making it work for our organization and best practices."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317)

MF

Matthew F.

Executive Director/ Single Pitch Rock Climbing Guide

> "The tech help is via email only, so you cannot get an immediate answer, but at the same time, this is how they keep their overhead low and pass the savings onto the..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3212376)

MS

Marlies S.

President

> "years later she is thrilled we signed on because she is able to run many reports she needs for her purposes."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113)

DL

Deb L.

Volunteer

> "I would be entering information and then need to see something all the way on the end of the right side but I couldn't just "get there." "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547725)

AJ

Allison J.

Director of Philanthropy

> "If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough!"

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008903)

LP

Leslie P.

Library Director

> "Creating reports is a little tricky, but I suspect this is due to lack of practice."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546763)

KB

Katie B.

Executive Director

> "It also allows us to generate thank you letters for all donors."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009371)

JB

Jennifer B.

Administrative Assistant

> "Knowing how to create the exact report you need can be complicated at times. If you don't know a certain report exists, it can be time consuming and confusing to create..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3320426)

SS

Stephanie S.

Office Manager

> "Highly recommend. Because of the excellent customer service and customization of the crm overall we have been able to adapt Donor Snap to fit several different iterations..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853)

AD

Alexis D.

Donor Relations Administrator

> "For example, if I wanted to print out a report for one person and how many in-kind donations they made in the last year, there is no way to do that."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3199190)

MBM

Mary Beth M.

Development Director

> "I’ve been using DonorSnap since starting my current position four years ago. While I’ve worked with many other CRMs, DonorSnap’s training and Help website are by far the..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549)

RB

Riley B.

Donor Relations Manager

> "Just the general look turns me off a bit but the cost and use keeps us here."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4592871)

DB

Debbie B.

Director of Advancement

> "It covers the basics and leaves room to grow and I look forward to using more of Donor Snap's capacity."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803)

TP

Tara P.

Executive Director

> "I don't like the providers they've used for things like donation buttons, etc. But again that isn't their true line of work, so not a big problem for me."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154)

KF

Keith F.

Treasurer

> "This gives us an easy way to track our donations using our own donation type names and accounting numbers."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270)

CF

Christine F.

Executive Director

> "Hard to understand how to set up queries. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547100)

MBM

Mary Beth M.

Development Director

> "The videos and support materials make onboarding new staff so much easier and greatly reduce the need for additional training."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549)

CA

Cory A.

Finance Manager

> "Also, we'd love use DS for ALL our contact management but it doesn't seem to work that way for us right now. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3384671)

DS

Donna S.

Executive Director

> "I find Donorsnap easy to use; it is a quick program that allows us to maintain all our records in one place, keeping track for Donor thank you letters and all tax..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744451)

NS

Nancy S.

Director

> "There are many terms and options that I still do not fully understand unless one of them happens to cause me an issue and I need to call Support for help. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3385440)

HP

Hillary P.

Administrator

> "I appreciate that we can have multiple team member profiles to be able to maintain this crm. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867)

SV

Susan V.

Foundation Director

> "I find that pulling mailing lists with certain restrictions can be a bit confusing. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205389)

JB

Jan B.

Administrative Director

> "I also would like to compliment the ready responsiveness of the team at the company. Although they and my organization are on opposite sides of the country, I can get a..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435)

KC

Kim C.

Executive Director

> "For what we needed it for, the import/export was very complicated and had lots of bugs."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2896232)

RT

Ronnie T.

CEO

> "DonorSnap gave our organization a way to reach out to current, past, and potential donors without wasting time, money, or effort on fruitless ventures."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6506629)

AC

Annette C.

Executive Director

> "There are some features that I wish were better. When I am putting in a memorial donation and need to add a person's name..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3506022)

DB

Debbie B.

Director of Advancement

> "I am a 40+year Fund Development professional using both Raiser's Edge (25 years) and Salesforce and I have to say I have been pleasantly surprised with Donor Snap."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803)

TP

Tara P.

Executive Director

> "I could not have afforded a traditional database when we started, but I would still need switch over to Blackbaud or any other CRM."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154)

BD

Becca D.

Sr Director of Operations and Stewardship

> "I've worked with a few larger databases that have a lot of additional features/customizations (and are more expensive!) and I think DonorSearch works just as well."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551481)

EC

Emma C.

Donor Relations & Program Coordinator

> "It can be hard if you need to train a new user very quickly, and can be frustrating as you're learning to use the software. Once you know, you know-- but getting there..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3198362)

MW

Melinda W.

Book keeping

> "It is also so easy to create specific reports & donor gifts if they want a quick update."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972)

WS

Wil S.

Executive Director

> "For an all-volunteer organization with most volunteers not being computer/software literate, it has been challenging at times."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3325225)

SL

Suzanne L.

Executive Director

> "Value for the money, rapid customer support and functionality."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347)

LG

Linda G.

Administrative Assistant

> "Mass email functionality is not as robust as I would like."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205122)

CH

Carrie H.

Operations Manager

> "I love the training they offer. And also the customer service is something I compare all other products to, I normally have an e-mail answer within 5 min."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551562)

KJ

Karen J.

consultant

> "Also, when we use the responsive forms sometimes DonorSnap doesn't recognize the patron as already having a record in the system and duplicates have occurred."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633788)

JB

Jan B.

Administrative Director

> "There have been many hands in our database, and when we switched to DonorSnap from a different application, it was wonderful how much easier it was to better organize and..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435)

AC

Angela C.

President

> "It's not possible to do a simple update for a select group of people. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436)

GR

Grace R.

Director

> "Easy to learn, excellent online tech and training support, great reporting which leads to better customized and segmented appeals, easy form building, and very useful..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412)

CK

Cass K.

Executive Director

> "There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2652158)

KA

Kara A.

Program Manager

> "Our organization's overall experience with DonorSnap has been extremely positive and we are very happy with how everything functions and how support assists us when we..."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744449)

AC

Angela C.

President

> "The event planning portion is not what I need it to be."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436)

PY

Peter Y.

Board Member

> "I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957)

DD

Dan D.

Retired

> "Having to integrate with only GoEmerchant is limiting."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3200618)

BG

Bryana G.

Office Manager and Executive Assistant

> "Best system to use for our non-profit organization."

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137274)

KC

Kim C.

Executive Director

> "Anytime we needed help we were referred to a video that was just as confusing. "

[See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2896232)

[View Reviews](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Alexis S.

Philanthropy Manager

> "Between the seamless silent auction set-up process and the AI integrated to help draft lot descriptions, we were able to get the..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854775)

AE

Ashley E.

Administrative Coordinator

> "Part of the reason is we wanted something that integrated with our donor management software which, unfortunately, OneCause does..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7053657)

AS

Alicia S.

Development Assistant

> "I've used it for PTA fundraisers in both elementary & middle school; and convinced my employer to implement it for our annual..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042597)

SW

Sherry W.

Director of Office Operations

> "The staff we called for help with the new system did not know how to use the system either so that was a challange also the..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468)

SN

Saeed N.

Programs and Events Coordinator

> "There is admittedly a learning curve, given the vast amount of features available, but overall the online support is very helpful..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073)

KK

Ksenija K.

President

> "Also, it is very confusing for the guests to have to enter their credit card number to claim the ticket, even though their tickets..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7046203)

OW

Odily W.

Event Specialist

> "the platform offers a wide range of tools that are very helpful for organizing events and managing donor engagement."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6814473)

KM

Karen M.

President

> "Portions of the database deleted the letter "D" and replaced it with "=" making it difficult to search names to resolve problems. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6536580)

JB

Jennifer B.

Manager, Special Events

> "OneCause truly helped us save time, resources and maximize giving at our event, along with offering our guests a professional and..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379917)

SN

Saeed N.

Programs and Events Coordinator

> "The user experience/interface of setting up Giving Center pages is a bit clunky and difficult to navigate."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073)

GI

Gina I.

Volunteer

> "OneCause also has real-time analytics to increase efficiency which helped us reach our fundraising goals."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6885358)

JK

Jason K.

Senior Director of Development

> "That you can only add one photo per experience and it does not allow to showcase all of our items"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6380780)

CB

Carla B.

Events Manager

> "event management, bidding process, customer support, and on day of event registration was very smooth"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042379)

WM

Willonda M.

CEO

> "Also, when you dump money into our acccount. If you could lable the dump."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042422)

HO

Heather O.

Events Coordinator

> "I was also able to schedule meetings with a One Cause person and ask my questions while looking at the screen together."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042410)

VS

Valerie S.

Special Event Coordinator

> "I am not a coder or someone as familiar with tech so having to do the design elements on our home page were assigned to someone..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6616608)

TH

Tiffany H.

Director of Foundation Operations

> "Bringing OneCause as a mobile bidding platform to our fundraising events elevated our reach, impact and fundraising goals."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379931)

EE

Eric E.

Development Coordinator

> "No way to save contacts for future blast emails around a similar event."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530904)

DT

Destiny T.

Development Officer

> "It is a very user for me, store of data and has allowed us as a small organization to do a lot more."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6813916)

SW

Sherry W.

Director of Office Operations

> "However the areas that were not intuitive were difficult to navigate."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468)

JO

Joan O.

Resource Development Manager

> "I like the ease for staff and volunteers to enter auction information and easy for guests to bid on auction items or give a..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854421)

GP

Gina P.

Program Director

> "My only issue with OneCause is when I'm entering items for our auctions and click Save and Next, it doesn't always save my entry. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6302688)

TB

Tim B.

Managing Director

> "The OneCause staff was responsive, immediately available and able to resolve the matter quickly so that a potential major problem..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7009538)

MA

Marc A.

Director of Development and Membership

> "While building the bidding site, some features are a little out of date, such as uploading/embedding photos and video."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6227642)

JM

Julie M.

Chief Development Officer

> "It seemed like it would make events - from internal staff events to big fundraising events- easier."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#SoftwareAdvice___7001057)

MK

Megan K.

Events and Volunteer Manager

> "This is cumbersome and annoying especially when you know the chatbot will not be helpful."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530669)

KS

Kyanna S.

Director of Development

> "I work For an adult daycare center and we use this platform for our yearly auction and all the caregivers love it."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379959)

TR

TESSA R.

Marketing Specialist

> "The site customization is limited and can make it difficult to incorporate our branding."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6281851)

JB

Julie B.

Assistant Director of Finance and Operations

> "The staff are friendly, the system operates easily, customer service has been efficient, helpful and kind when I have needed help,..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042567)

SH

Stacey H.

AMS Administrator

> "Organizing the auction items with images was time consuming even with the import features."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___5014887)

LC

Lidia C.

Development Director

> "From mobile bidding to real-time updates, everything runs so very smoothly and efficiently."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

JP

Jennifer P.

Board Member

> "High processing fees"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6380543)

DT

Danielle T.

Project Coordinator

> "It has also helped with a more seamless check-in / check out for our event"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043743)

MJ

Monte J.

Chief Executive Officer

> "It's not as intuitive as it needs to be."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6507984)

AG

Amy G.

Advancement Team - Alumni Relations and Special Events

> "I receive many comments after our annual Gala about how the platform is superior to other bidding and auction programs."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043089)

RW

Rachel W.

Museum Coordinator

> "It was slow, didn't work very well, and logged us out after every customer we looked up."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4955489)

LC

Lidia C.

Development Director

> "Their calm, professional presence gave me so much peace of mind, and they handled everything from setup to guest questions with..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

AS

Ally S.

Development Manager

> "I don't like the look of the background of the website, but that's super minor."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4808886)

SW

Sherry W.

Director of Office Operations

> "The saving of donors for future events has been extremely successful especially as we are going into our event this year."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468)

RG

Romisha G.

Development Operations Manager

> "I could not find a report with all of the attendee information with seating and food (ticket) options. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4044823)

JC

Jennifer C.

Director of Events and Volunteer Engagement

> "They answer everything within a timely manor to help us execute our event with excellence."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042475)

TB

Terri B.

Executive Director

> "I would love to have better payment options, for ex: there should be a partial payment option instead of having to create a whole..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3684902)

TG

Terri G.

Director of Corporate Engagement

> "It makes for a very efficient process, especially for non-profits with limited staff."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042432)

MS

Melanie S.

Marketing Manager

> "Also the reporting is lacking - we'd like to be able to export any report as an Excel and that's not currently possible."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4043314)

BV

Belinda V.

Chief Development Officer

> "Overall, OneCause has made running our fundraising auctions smoother, easier, and more successful."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042456)

SM

Sabine M.

Director of Development

> "Setting up a new event can be time consuming, especially when first learning the system and if do not use often to remember how to..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4283838)

MA

Marc A.

Director of Development and Membership

> "It allows attendees to easily track their bids, manage their payments, and saves valuable staff time while increasing the dollars..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6227642)

RB

Robyn B.

Director of Mission Advancement

> "WE had to run reports and manually enter which is the biggest downfall."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3684567)

ED

Emily D.

Director of Philanthropy, Events and Partnerships

> "I have increased my fundraising through events by 47% in 3 years since switching to OneCause."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7045513)

AG

Allyson G.

Development Manager

> "Payments come in often without labels and cause issues for our accounting team. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4257180)

ED

Emily D.

Director of Philanthropy, Events and Partnerships

> "Their customer support is outstanding and they are committed to continued growth as they are constantly evolving the product with..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7045513)

DC

Daunel C.

Foundation Event and Program Coordinator

> "OneCause does not integrate with the CRM system we use, so we had to come up with a few internal workarounds to address accounting..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495126)

LW

Lisa W.

Director of Business Information and Marketing Systems

> "The guest experience is excellent, and customer service is responsive, with convenient support options via phone, chat, or email."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6754285)

CE

Chelsea E.

Marketing and Events Specialist

> "I don't like that the swipers only work on older versions of iPad."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4044599)

LW

Lisa W.

Director of Business Information and Marketing Systems

> "Ongoing improvements will enhance the experience for both our team and our supporters, ensuring even greater success in future..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6754285)

MDB

Mary D B.

Executive Director

> "The software doesn't exactly work hand in hand with our established donor software."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4663475)

Alexis S.

Philanthropy Manager

> "OneCause is a relatively user friendly platform that has helped us never miss a fundraising opportunity."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854775)

MM

Marisa M.

Special Events Manager

> "At the end of every event, we are always missing emails or other important data."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3798200)

LL

Luci L.

Administrative Office Manager

> "On top of all that, OneCause provides regular webinars covering a variety of helpful topics."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6382482)

SP

Sarah P.

committee member

> "Customizing the site can be cumbersome. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3590708)

LC

Lidia C.

Development Director

> "What truly sets them apart, though, is the on-site event specialist—they are a total game-changer!"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

TH

Terry H.

Club Manager

> "Previously we had several folks manage and organize our annual event and auction, it was a tremendous amount of work and folks..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495020)

TG

Terri G.

Director of Corporate Engagement

> "From setup to customer service to the end user, I think the process is seamless. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042432)

Hannah A.

Event Planning Consultant

> "For example, we wanted to turn off max-bidding, which wasn't possible."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4687046)

TH

Tiffany H.

Director of Foundation Operations

> "OneCause elevated our fundraising events to a level our rural community wasn't even necessarily ready for."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379931)

DC

Daunel C.

Foundation Event and Program Coordinator

> "Setting up event pages is not intuitive, and I needed the help of a web developer to give the pages a professional look and feel."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495126)

AG

Amy G.

Advancement Team - Alumni Relations and Special Events

> "We've had great customer service - all of the interactions I've had with humans at OneCause have been positive and helpful"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043089)

HS

Heather S.

Director of Events

> "I felt as though I constantly had to call to ask questions."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4289035)

AS

Andrea S.

Chief Operating Officer

> "The simplicity of purchasing tickets/items on line and actually bidding at our Gala."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530858)

JG

Jenna G.

Dir of Alumni & Special Events

> "The reports are hard to find exactly what I need."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4283795)

TB

Tim B.

Managing Director

> "Our events were successful, enjoyable and the culmination of hard work and a lasting partnership with OneCause."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7009538)

KS

Karen S.

Associate Director of Development

> "I called and the person was unable to help me."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4791548)

DT

Danielle T.

Project Coordinator

> "It has helped us grow in donorship."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043743)

HS

Heather S.

Director of Events

> "Guests were really flustered by the website."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4289035)

LC

Lidia C.

Development Director

> "It felt like having an extra team member who was 100% invested in our success."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

AD

Andrea D.

Director of Development Operations

> "I think the scoreboard looks very outdated, the site itself logs me out every time I refresh the page, there were a lot of glitches..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___2572345)

DG

Dev G.

Assistant Director

> "It's great because attendees can bid, buy raffle tickets, and donate on their own phones at the event, and virtual attendees can as..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4882933)

JK

Joshua K.

Development Associate

> "Sponsor logo upload not efficient, lack of customization options for homepage and other pages"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___2473429)

SN

Saeed N.

Programs and Events Coordinator

> "I've generally had a great experience with OneCause, as the "power-user" on my team."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073)

JB

Joe B.

President

> "In addition to the poorly designed process for bidding, the bids did not show up on the show screen for others to see. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___2693220)

[View Reviews](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

## User interface

4.59 (414)

4.66 (379)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

DonorSnap

Top features

41/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/97513/DonorSnap/#features)

OneCause

35/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/145329/Fundraising-Software/#features)

### Recognition

DonorSnap is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value FundraisingSoftware (2025) 

Best Value FundraisingSoftware (2023) 

OneCause is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

DonorSnap

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OneCause

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DonorSnap

-   By DonorSnap
-   Located in United States
-   Founded in 2007

OneCause

-   By OneCause (formerly BidPal)
-   Located in United States
-   Founded in 2007

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[View full comparison](https://www.capterra.com/compare/145329-241165/Fundraising-Software-vs-TravelPledge)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$50/month

Price

$99/month

4.3

Features

4.2

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM)

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.66 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

vs

[BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[4.76 (131)](https://www.capterra.com/p/130932/BiddingOwl-com/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/130932-145329/BiddingOwl-com-vs-Fundraising-Software)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

vs

[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[4.75 (316)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/)

$50/month

Price

$45/month

4.3

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/97513-123954/DonorSnap-vs-Little-Green-Light)

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.66 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

vs

[Greater Giving](https://www.capterra.com/p/127257/Event-Software/)[4.38 (98)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.1

4.4

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/127257-145329/Event-Software-vs-Fundraising-Software)

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

vs

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/)

$50/month

Price

$125/month

4.3

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/97513-136488/DonorSnap-vs-Flipcause)

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.66 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

vs

[Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/)[4.82 (402)](https://www.capterra.com/p/92365/Silent-Auction-Pro/reviews/)

Contact vendor for pricing

Price

$449/year

4.4

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/92365-145329/Silent-Auction-Pro-vs-Fundraising-Software)