# Compare DonorSnap vs Eleo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare DonorSnap and Eleo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/97513-157005/DonorSnap-vs-Eleo --- # DonorSnap vs Eleo Features and Cost Comparison Last updated May 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DonorSnapEleo2/4 selected [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) [Eleo](https://www.capterra.com/p/157005/Eleo/)[4.9 (172)](https://www.capterra.com/p/157005/Eleo/reviews/) [## DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting Price $50.00/month Value-for-Money 4.8 Functionality 4.3 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment BJ HP TL Based on [414 reviews](#user-reviews) Positive 389 Neutral 19 Negative 6 [## Eleo](https://www.capterra.com/p/157005/Eleo/)[4.9 (172)](https://www.capterra.com/p/157005/Eleo/reviews/) Starting Price $39.00/month Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment KG Based on [172 reviews](#user-reviews) Positive 170 Neutral 2 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,677 reviews from donation management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit Not enough reviews Feature ratings Donation Tracking 4.9 Online Giving 4.6 Credit Card Processing 5.0 For Nonprofits 4.8 Payment Processing 4.6 84%Fit Not enough reviews Feature ratings Donation Tracking 5.0 Online Giving 4.9 Credit Card Processing 5.0 For Nonprofits 4.8 Payment Processing 4.5 User satisfaction User satisfaction 4.6 User reviews[414](https://www.capterra.com/p/97513/DonorSnap/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.8 Customer support 4.8 User satisfaction 4.9 User reviews[172](https://www.capterra.com/p/157005/Eleo/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.9 Customer support 4.9 Price starts from Price starts from $50Flat Rate, Per Month - Free version - Free trial Price starts from $39Usage Based, Per Month - Free version - Free trial Best for Best for DonorSnap is great for nonprofits who want an easy-to-use system at an affordable price point. DonorSnap is ready to use out of the box but can be easily customized for nonprofits with unique needs. Best for Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Award-winning live support and data migration included. Starts at $39 a month. ## User reviews Pros & cons BJ Bob J. Treasurer and Technology Manager > "The On-Line donations interface with our website works great and we have very few issues with on-line donations getting imported directly into the Donorsnap donor..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017) EN Ellen N. Office Administrator > "The app’s layout is inefficient: when working in Notes and Contacts simultaneously, I must close and save one to continue using the other." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7139218) HP Hillary P. Administrator > "DonorSnap is a comprehensive CRM that makes it easy for me to track donations, send thank you/tax letters and emails, interactions with donors and patrons- all of the..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867) BJ Bob J. Treasurer and Technology Manager > "The mass email option works, but does not have as much flexibility as we would sometimes prefer when trying to import documents or format a mass email." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138017) TL Teresa L. Grant Manager > "I have experience with two other cloud-based donor management systems from other organizations I work with and have found DonorSnap to be the most user-friendly,..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7012215) CB Christine B. Office Manager > "The only con is that reports can't have a customizable header that specifies exactly what the report contains --- it would be nice to see at a glance what the report is..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008848) MBM Mary Beth M. Development Director > "The flexibility and customization are fantastic—I can add fields to most screens, which makes it much easier to capture and manage information in our supporter database." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549) YS Yvette S. Executive Administrator > "When printing donor list for mailing even those that are marked in their accounts as no mailing still come up and having to sort through all of those is time consuming." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551550) CR Carole R. Donor Relations and Development Manager > "I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one person shops." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095) SS Stephanie S. Office Manager > "I think it's a donation report does not have an option for a contact ipk, only a donation ipk." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853) EB Erin B. Office Coordinator > "The user-friendly adaptability features for customization make the database extremely useful for our organization." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317) JB Jeanette B. Development Associate > "I sometimes struggle with pulling the information I need from reports." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009624) MS Marlies S. President > "the reports are also great and easy to generate. As a non-for-profit cat rescue our donors are what keeps our organization going and DS makes it so easy to stay on top of..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113) SH Shari H. Development Coordinator > "Support is not as frequent as I always need" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008808) SL Suzanne L. Executive Director > "They've added some peripheral systems such as AuctionSnap and EventSnap which complement the functionality." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347) JB Jan B. Administrative Director > "The only "con" in my experience is that I'm very part-time, and don't have as much time as I would like for the wonderful training they offer." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435) GW Gabriel W. Programs and Digital Specialist > "Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap option that will..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137872) CM Cindy M. Director of Resource Development > "I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745779) CR Carole R. Donor Relations and Development Manager > "I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7143095) GH Greg H. President > "email system is a bit cumbersome to use at times." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551426) AG Apryl G. Office Supervisor > "We use DonorSnap almost daily, so a good database is necessary for keeping our records." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137343) KF Keith F. Treasurer > "Some of the functionality is a little hard to get use to." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270) GR Grace R. Director > "We were up and running with this database very quickly - the onboarding time was much shorter than competitors, and both learning resources and support have been great..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412) PY Peter Y. Board Member > "It is also possible that I have not tried enough, or asked the correct questions." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957) BR Brigid R. Executive Director > "The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and thus need a..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137367) RS Roland S. IT Support - Web Support > "There are a few flags in the database (i.e. Bill Me) which are not exposed to be used in the DataMinerPlatinum for custom reports. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3804776) PY Peter Y. Board Member > "Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957) MF Marlene F. Foundation Administrator > "I feel like integration would/could cause problems with certain things, like restricted donations, in-kind and automatic monthly donations." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3624836) NR Naama R. Director of Operations > "We have had the BEST experiences with customer service! If I need a specific report and am not sure how to go about it, within minutes I get a video tutorial or an email..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744413) WK Wendy K. Director > "It is also feels laborious to go through all the steps to send email acknowledgements in cases where I only have one or two at a time." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547454) MW Meredith W. Donor and Volunteer Engagement Manager > "Great and speedy customer support, easy to use, lots of useful tutorials available, and the integration with QuickBooks is a plus." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137281) BM Bruce M. Treasurer > "The donation forms are clunky and difficult to use. If everything in the background is either not there, or not listed properly, it doesn't work." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4562524) MW Melinda W. Book keeping > "The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second!" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972) MS Marj S. President > "Some of the set up for online forms or reports can be a bit daunting." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546618) EB Erin B. Office Coordinator > "The more I am in the system the more I learn about making it work for our organization and best practices." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137317) MF Matthew F. Executive Director/ Single Pitch Rock Climbing Guide > "The tech help is via email only, so you cannot get an immediate answer, but at the same time, this is how they keep their overhead low and pass the savings onto the..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3212376) MS Marlies S. President > "years later she is thrilled we signed on because she is able to run many reports she needs for her purposes." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7138113) DL Deb L. Volunteer > "I would be entering information and then need to see something all the way on the end of the right side but I couldn't just "get there." " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547725) AJ Allison J. Director of Philanthropy > "If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough!" [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008903) LP Leslie P. Library Director > "Creating reports is a little tricky, but I suspect this is due to lack of practice." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4546763) KB Katie B. Executive Director > "It also allows us to generate thank you letters for all donors." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009371) JB Jennifer B. Administrative Assistant > "Knowing how to create the exact report you need can be complicated at times. If you don't know a certain report exists, it can be time consuming and confusing to create..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3320426) SS Stephanie S. Office Manager > "Highly recommend. Because of the excellent customer service and customization of the crm overall we have been able to adapt Donor Snap to fit several different iterations..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6745853) AD Alexis D. Donor Relations Administrator > "For example, if I wanted to print out a report for one person and how many in-kind donations they made in the last year, there is no way to do that." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3199190) MBM Mary Beth M. Development Director > "I’ve been using DonorSnap since starting my current position four years ago. While I’ve worked with many other CRMs, DonorSnap’s training and Help website are by far the..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549) RB Riley B. Donor Relations Manager > "Just the general look turns me off a bit but the cost and use keeps us here." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4592871) DB Debbie B. Director of Advancement > "It covers the basics and leaves room to grow and I look forward to using more of Donor Snap's capacity." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803) TP Tara P. Executive Director > "I don't like the providers they've used for things like donation buttons, etc. But again that isn't their true line of work, so not a big problem for me." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154) KF Keith F. Treasurer > "This gives us an easy way to track our donations using our own donation type names and accounting numbers." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551270) CF Christine F. Executive Director > "Hard to understand how to set up queries. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___4547100) MBM Mary Beth M. Development Director > "The videos and support materials make onboarding new staff so much easier and greatly reduce the need for additional training." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7009549) CA Cory A. Finance Manager > "Also, we'd love use DS for ALL our contact management but it doesn't seem to work that way for us right now. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3384671) DS Donna S. Executive Director > "I find Donorsnap easy to use; it is a quick program that allows us to maintain all our records in one place, keeping track for Donor thank you letters and all tax..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744451) NS Nancy S. Director > "There are many terms and options that I still do not fully understand unless one of them happens to cause me an issue and I need to call Support for help. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3385440) HP Hillary P. Administrator > "I appreciate that we can have multiple team member profiles to be able to maintain this crm. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7013867) SV Susan V. Foundation Director > "I find that pulling mailing lists with certain restrictions can be a bit confusing. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205389) JB Jan B. Administrative Director > "I also would like to compliment the ready responsiveness of the team at the company. Although they and my organization are on opposite sides of the country, I can get a..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435) KC Kim C. Executive Director > "For what we needed it for, the import/export was very complicated and had lots of bugs." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2896232) RT Ronnie T. CEO > "DonorSnap gave our organization a way to reach out to current, past, and potential donors without wasting time, money, or effort on fruitless ventures." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6506629) AC Annette C. Executive Director > "There are some features that I wish were better. When I am putting in a memorial donation and need to add a person's name..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3506022) DB Debbie B. Director of Advancement > "I am a 40+year Fund Development professional using both Raiser's Edge (25 years) and Salesforce and I have to say I have been pleasantly surprised with Donor Snap." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008803) TP Tara P. Executive Director > "I could not have afforded a traditional database when we started, but I would still need switch over to Blackbaud or any other CRM." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3511154) BD Becca D. Sr Director of Operations and Stewardship > "I've worked with a few larger databases that have a lot of additional features/customizations (and are more expensive!) and I think DonorSearch works just as well." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551481) EC Emma C. Donor Relations & Program Coordinator > "It can be hard if you need to train a new user very quickly, and can be frustrating as you're learning to use the software. Once you know, you know-- but getting there..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3198362) MW Melinda W. Book keeping > "It is also so easy to create specific reports & donor gifts if they want a quick update." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7010972) WS Wil S. Executive Director > "For an all-volunteer organization with most volunteers not being computer/software literate, it has been challenging at times." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3325225) SL Suzanne L. Executive Director > "Value for the money, rapid customer support and functionality." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7142347) LG Linda G. Administrative Assistant > "Mass email functionality is not as robust as I would like." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3205122) CH Carrie H. Operations Manager > "I love the training they offer. And also the customer service is something I compare all other products to, I normally have an e-mail answer within 5 min." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6551562) KJ Karen J. consultant > "Also, when we use the responsive forms sometimes DonorSnap doesn't recognize the patron as already having a record in the system and duplicates have occurred." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2633788) JB Jan B. Administrative Director > "There have been many hands in our database, and when we switched to DonorSnap from a different application, it was wonderful how much easier it was to better organize and..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6746435) AC Angela C. President > "It's not possible to do a simple update for a select group of people. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436) GR Grace R. Director > "Easy to learn, excellent online tech and training support, great reporting which leads to better customized and segmented appeals, easy form building, and very useful..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744412) CK Cass K. Executive Director > "There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2652158) KA Kara A. Program Manager > "Our organization's overall experience with DonorSnap has been extremely positive and we are very happy with how everything functions and how support assists us when we..." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___6744449) AC Angela C. President > "The event planning portion is not what I need it to be." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3363436) PY Peter Y. Board Member > "I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7008957) DD Dan D. Retired > "Having to integrate with only GoEmerchant is limiting." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___3200618) BG Bryana G. Office Manager and Executive Assistant > "Best system to use for our non-profit organization." [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___7137274) KC Kim C. Executive Director > "Anytime we needed help we were referred to a video that was just as confusing. " [See full review](https://www.capterra.com/p/97513/DonorSnap/#Capterra___2896232) [View Reviews](https://www.capterra.com/p/97513/DonorSnap/reviews/) KG Kathy G. Director of Operations > "Customer service is amazing, the support in their online library is extensive, and ELEO does everything we need it to do at a price..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6419376) ML Melissa L. Membership and Outreach Coordinator > "In the past I have had issues with forms not functioning during high traffic times like of #GivingTuesday and have chosen to use..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424) ML Melissa L. Membership and Outreach Coordinator > "I use other tools in conjunction like excel, and InDesign which is really easy to do by downloading csv's from Eleo." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424) WS Wayne S. Foundation Development Leader > "The system doesn't support our letterhead template. While I can write the letter, I need to adjust my process to create the final..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6769919) ML Melissa L. Membership and Outreach Coordinator > "Eleo is hands down the best priced CRM and offers most of what the other CRMs offer at a quarter of the price." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424) CT Christine T. Volunteer role as Board President > "The largest issue is that it is severely slow - like dial up in 1999 processing speed." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6492087) JH June H. Development and Grants Manager > "Customer Service, Value for Money, Reporting, Easy of Use, Safe and Secure, and Organizes all Donor Information" [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020960) SP Suzanne P. Business Manager > "When manually entering new donations, it's a little cumbersome to have to search for the donor, open the donor record, then click on..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4950893) Dr. Margaret Q. Founder > "Customer service is great, and live individuals answer the phone right away and resolve your issues." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7021814) CT Christine T. Volunteer role as Board President > "I have tried it on different computers and my phone and it is extremely slow on all three." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6492087) LH Libby H. Board member and volunteer > "Really helped our small non-profit “step up” from excel reports to a database environment." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6569757) JW Joan W. Executive Director > "Web forms do not allow embedded company logo or signature, these must be added with each thank you letter. " [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5008496) MB Melisa B. Operations Manager > "Uploading documents is a breeze, love all the breakdowns of donations through the years!" [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6827593) JW Joan W. Executive Director > "The membership module has limited functionality." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5008496) GS Georgia S. Office Administrator > "The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know the..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6608358) JW Jason W. Program Director > "I have yet to encounter an issue I would label as a "con."" [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6285390) CR Carla R. Community Engagement Volunteer > "We use Eleo's easy to create web forms for donating, contacting us, volunteer interest, and to subscribe to our newsletter. " [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4843347) PK Philip K. Executive Director > "Does not have a video feature for donor contact" [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4777831) RS Rifka S. Office Manager > "The customer support has been fantastic." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7125745) MH Maria H. Donor Data coordinator > "im not able to select certain features that I really need for special reports." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3539604) JW Jason W. Program Director > "As someone who is new to donor management software, I have relied heavily on Eleo's internal support team (and the multitude of..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6285390) Wayne J. Board member > "Sometimes an exact match search doesn’t work, so you have to do a broader search and select the correct record to update." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3165270) ML Melissa L. Membership and Outreach Coordinator > "I have always been very satisfied with the customer service, finding them both helpful, pleasant, and prompt." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424) LJ Lea J. Executive Director > "Our team has felt overwhelmed at times with all of the options that we don't understand." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3819933) ML Melissa L. Membership and Outreach Coordinator > "The above and beyond customer service is extremely helpful and prompt." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424) JS Joan S. Media specialist > "The only problem with it is keeping up with, say, PayPal's upgrades changing menu locations." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2957532) CR Carla R. Community Engagement Volunteer > "We also find it very easy to generate reports on donors and gifts, which we use heavily for grant applications, budget planning, and..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4843347) PH Patricia H. VP for Operations > "It did not work so well when I tried to print the letter out on our letterhead." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3338007) MK Michael K. CEO > "Eleo has so much more to offer as we grow and expand the mission and we have only scratched the surface with over 10k donors in our..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5058749) BH Brooke H. Executive Director > "The software isn't as visually appealing as major donor management solutions and can occasionally be clunky, but nothing major." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2576978) CR Carla R. Community Engagement Volunteer > "Recently, we used Eleo's event module to plan and organize our annual fundraising gala, and it was the most successful ever!" [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4843347) JB Jamie B. Interim Executive Director > "For example, embedded forms don't seem to work well with WIX." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2178155) LM Lana M. Administrator > "Reliable, available and easy to connect with - it is a huge help to know that my questions will always be answered with speed and..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6403105) KN Kimberly N. Administrator > "I wish we would have switched long ago!" [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3290979) SP Suzanne P. Business Manager > "It's very easy to use for all the basic features. As I got more familiar with it, I started using the advanced features such as..." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4950893) WB Wendy B. Administrative Coordinator > "There has been only one instance where I found it difficult to organize a list." [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2345109) MB Melisa B. Operations Manager > "Eleo is user friendly and easy to navigate!" [See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6827593) TH Tom H. Database Manager > "I don't thing it's going to hurt productivity at all." [See full review](https://www.capterra.com/p/157005/Eleo/#SoftwareAdvice___2297132) [View Reviews](https://www.capterra.com/p/157005/Eleo/reviews/) ## User interface 4.59 (414) 4.87 (172) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important DonorSnap Top features 42/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Attendance Management - Campaign Management - Campaign Planning - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Donation Tracking - Donor Management - Email Management - Email Marketing - Email Templates - Event Management - Event Ticketing - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Grant Management - Historical Trend Analysis - Mobile Access - Mobile Giving - Multi-Channel Communication - Online Giving - Payment Processing - Personalization - Pledge Management - Receipt Management - Recurring Giving - Recurring/Subscription Billing - Registration Management - Reporting/Analytics - Summary Reports - Third-Party Integrations - Volunteer Management [See all features](https://www.capterra.com/p/97513/DonorSnap/#features) Eleo 30/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Attendance Management - Campaign Management - Campaign Planning - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Donation Tracking - Donor Management - Email Management - Email Marketing - Email Templates - Event Management - Event Ticketing - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Grant Management - Historical Trend Analysis - Mobile Access - Mobile Giving - Multi-Channel Communication - Online Giving - Payment Processing - Personalization - Pledge Management - Receipt Management - Recurring Giving - Recurring/Subscription Billing - Registration Management - Reporting/Analytics - Summary Reports - Third-Party Integrations - Volunteer Management [See all features](https://www.capterra.com/p/157005/Eleo/#features) ### Recognition DonorSnap is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value FundraisingSoftware (2025)  Best Value FundraisingSoftware (2023)  Eleo is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Nonprofit CRMSoftware (2024)  Best Value Nonprofit CRMSoftware (2023)  Best Value Nonprofit CRMSoftware (2022)  ### Deployment & support DonorSnap Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Eleo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DonorSnap - By DonorSnap - Located in United States - Founded in 2007 Eleo - By Community Software Solutions - Located in United States - Founded in 1991 ## Popular Comparisons [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $50/month Price $119/month 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-97513/DonorPerfect-Fundraising-Software-vs-DonorSnap) [Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $39/month Price $119/month 4.7 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-157005/DonorPerfect-Fundraising-Software-vs-Eleo) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $50/month Price $0/month 4.3 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/97513-156860/DonorSnap-vs-Donorbox) [Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $39/month Price $125/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-157005/Bloomerang-vs-Eleo) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $50/month Price $125/month 4.3 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/97513-131207/DonorSnap-vs-Bloomerang) [Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $39/month Price $0/month 4.7 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-157005/Donorbox-vs-Eleo) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $50/month Price $99/month 4.3 Features 4.2 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $39/month Price $99/month 4.7 Features 4.2 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-157005/NeonCRM-vs-Eleo) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[4.75 (316)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/) $50/month Price $45/month 4.3 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/97513-123954/DonorSnap-vs-Little-Green-Light) [Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/) vs [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[4.75 (316)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/) $39/month Price $45/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/123954-157005/Little-Green-Light-vs-Eleo) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) vs [Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/) $50/month Price $125/month 4.3 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/97513-136488/DonorSnap-vs-Flipcause) [Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/) vs [MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/) $39/month Price $167/month 4.7 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/157005-203848/Eleo-vs-MonkeyPod)